Trusted Agent profile

Get Living estate agents in London and Salford

4.5

★★★★★ Excellent

1,380 reviews across 3 offices and 2 platforms

Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,346

Reviews on Google

All 3 offices

Trustpilot logo

34

Reviews on Trustpilot

Business-wide

Our offices

Get Living's three offices, most reviewed first. Each has its own page.

Latest reviews from every Get Living office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Me and my partner moved to Manchester last week and have had a great experience moving into new maker yards. We’d like to thank Dean for all his help, always quick to reply. Also we’d like to thank Natalie for being lovely and helpful on our moving day, would recommend get living to anyone wanting to move to manny !

Jack · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Jack, Thanks so much for your great review, we are delighted that your move as gone well and I will ensure your comments are shared with the team .......especially Dean & Natalie. Welcome to New Maker Yards and we hope you will be happy in your new home . Kind Regards, Kim , General Manager

4/5

Google

I loved the place, the open space on the property, the advanced technology and the appliances used in the apartment. It's a premium apartment with a high living standards. The only concern is with the rent being a bit on the higher side and the living area could have been a bit more spacious and with a tv and connection. Rest everything is superb.

Razneesh · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Razneesh Thank you for your rating which is appreciated , if you have any feedback for us please do let us know . Kind Regards, Kim General Manager

5/5

Google

My little family moved here over 3 weeks ago. I have to say that the team at New Maker Yards is the most pleasant bunch. I originally booked to view the available properties with Josh a few months ahead of our moving date as we'd be moving from London and from experience we knew that finding a place that is pet friendly is hard. Josh was super accomodating with my viewing and managed to squeeze me in VERY short notice when I wanted to check the flat a 2nd time the same day before I went back to London. Which I believe secured us as tenants and left a really good impression on the team here. The flat is very well presented and they even accomodated us when we requested for the 2nd bedroom to be unfurnished to make space for an office for my husband and we know it's not always possible with furnished apartments like these due to storage availability. Every little detail is thought out and the management and maintenance teams are very responsive and will help if you have any questions. I would really like to thank Cara and Sophie as they also helped us organise some extra cat-proofing with maintenance, we are extremely grateful!

Sigita · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Sigita, What a great review, many thanks indeed we are delighted to hear you have had such a great experience and happy in your new home and I will be sure to pass on to all the team and we hope your cat is know safely settled in ! All the best Kim General Manager

5/5

Google

Excellent service! My partner and I are moving up to Manchester from London. We have been in touch with a few places but we have found ourselves constantly chasing with very delayed responses. However that was not the case with Get Living. Myself and Dean have been back and forth so many times by email over the last few days that I feel like he’s a mate at this point. Absolute credit to the company. He’s made the process so efficient and easy so far, and we are very happy all round. Will be recommending Get Living!

Danny · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Danny , thanks for taking the time to give us a review it is much appreciated and Dean is pleased to know that you have found the process easy so far . We look forward to welcoming you to New Maker Yards and hope your move goes well. Kind Regards Kim, General Manager

5/5

Google

Selina has been extremely helpful during my time at Middlewood locks. I was considering moving out due to my circumstances, but Selina has addressed my issues and provided me with a solution that means I can continue to stay here and it will make my life and time here much more convenient and enjoyable. It’s great to receive this kind of service anywhere but when it massively impacts your day to day life, it is even more valuable. I owe a massive thank you to Selina.

Steve · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Steve, Thank you so much for taking the time to give us a review , I am delighted Selina has been able to assist you and I will be sure to pass on your your great comments. We are pleased that you are now able to stay and continue to enjoy living at New Maker Yards. All the best Kim , General manager

5/5

Google

This place is amazing with a very friendly staff. Especially Josh Gent who helped us in every sense to move in and made really easy to communicate with him anytime we wanted. A really lovely guy even offered me to help moving in my stuff. He has been very respectful and showed us a clear plan of what to do and expect while living in this stunning place.

Naz · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Naz, Thanks so much for your review it is really great to hear how pleased you have been with the move in process and in particular your interaction with Josh . We hope you will be very happy in your new home and thank you for choosing New Maker Yards. All the best Kim , General Manager

5/5

Google

Lived in New Makers Yard for 2 years and have loved living here. Flats are modern and nicely furnished and the Get Living Team have always been helpful and quick to reply. We recently moved apartments within the New Makers Yard, and the whole process was really smooth, and loving my new flat already! Only moved as we wanted a higher flat!

Donald · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Donald, Thank you so much for taking the time to give us a review we really appreciate it! We are really pleased you are happy in your new home and have found the team helpful and responsive, its great that you have chosen to stay living in our neighbourhood. All the best , Kim General Manager

5/5

Google

My partner and I couldn't have had a better experience at New Maker Yards. The team are fantastic and level of service is exceptional, Josh helped us find our apartment and got us settled in, so huge thanks to him for everything. The flats are stunning and communal areas are great, it's really lovely to live right on the canal and have the co-op and Seven Brothers a few minutes walk away.

Ella · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Ella Rose, Welcome to New Maker Yards and thanks for taking the time to give us a review the team really appreciate it and especially Josh! I am delighted that you are happy with your experience so far and will be sure to share your feedback . All the best Kim , General Manager

5/5

Google

From the first moment we got in contact with Josh and the team at Get Living, we were instantly sold on the place in Salford. I cannot recommend GetLiving enough, its so easy to move into a new place! We got here and instantly got the 🔑 to our new apartment! Not too mention the apartment was clean with WiFi already on and ready to be connected too. Thank you Josh, Cara and Alex. You've made this experience so much less stressful.

Luke · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Luke, Thanks so much fro taking the time to give us review, we are delighted to hear your great comments and I will ensure they are shared with the team , in particular Josh, Cara and Alex . Thank you fro choosing New Maker Yards and we hope you will be very happy in your new home. Kind Regards Kim , General Manager

5/5

Google

An absolutely fantastic team behind the Get Living development - I was in Manchester for a very limited time - calling on the final morning of my visit they were able to arrange a viewing within two hours to fit within my schedule and flight times. The apartments look amazing, the surrounding area is with great amenities and it is all very close to Central Manchester. Having been hunting for a let apartment for a while, based on this experience I can confidently say that Get Living has a great competitive advantage in the market with an all round great service & a top notch product - the properties themselves. Thank you Natalie & the rest of the Get Living team for the brilliant viewing and for hosting me on such short notice.

Villem · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Villem, Thanks so much for your review we are all so pleased that you have had such a great experience and like our apartments and hopefully we will see you soon ! Kind Regards Kim , General Manager

2/5

Google

We have lived at New Maker Yards for over a year now. The staff in the office are great, the apartment furnishings are fantastic, and the location & amenities are a big bonus. The security issue is unforgivable. There is theft of bikes and parcels from ‘secure’ areas at least weekly, there is sketchy characters hanging about at all hours of day and night, and after months of inaction from the Office, it was acknowledged with effectively a dismissal of responsibility. I am looking forward to amending my rating once these issues have been addressed and fixed.

Jagoda · 7 June 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Jagoda, We are pleased to hear that overall, you enjoy your home and are happy with the team, location, and amenities in the neighbourhood. It is sad fact indeed that local criminals marred the neighbourhoods living experience regarding the bike theft at the weekend, but I assure you there most certainly has not been weekly incidents as you suggest? We do have 24-hour security and should you see any dubious characters please do report immediately. I assure you that as a team we have taken every preventable measure possible and continue to review, it is most certainly not dismissed. The estate management and wider team actively collaborate with community police to be as initiative-taking as possible. Happy to meet with you regarding your concerns and discuss in more detail, but in the meantime, we will contact you directly. Kind Regards Kim, General Manager

1/5

Trustpilot

Horrible customer experience, flats are falling apart...

Horrible customer experience. I have been a tenant for many, many years and they never respond to any emails. Phoning them is exactly the same, they are never able to give you any information or have the appropriate people come to the phone to resolve issues. Their flats are already falling apart- we had 2 major plumbing issues over the last 2 months that were not promptly resolved. I know loads of tenants in the new buildings who have constantly been having issues with their flats too- so it's not just the old flats that have issues. Sadly, they used to be a good landlord, they have declined steadily over the last 3-4 years in terms of tenant experience. Their rents have gone up by about 25% over the last 3 years. Definitely not good value for money, you are better off with a different landlord in the area. They don't appreciate loyalty either. It's a shame really- I used to be very happy renting with them. Not anymore!

STYLIANI · 3 February 2022 · Get Living London (1 East Park Walk)

5/5

Google

From the moment I contacted Get Living all the way through to moving in and even since, the Get Living team at New Maker Yards have been brilliant, I cannot recommend them enough. My first contact was with Julian who was able to accommodate a viewing very quickly and talked me through the process of renting with them as well as sharing all relevant information. Julian was great at answering my questions and putting my mind at ease over all my concerns. When it came to confirming the details for my actual move in date and organising parking permits for the day and key pickup/ check-in times I was dealing with Cara who was very good at accommodating the times I needed for all of this - nothing seemed too difficult. Finally on move in day I had a couple of issues (always happens on moving day) around getting the internet sorted and the inventory list. However, the moment I popped into the office (which is on site) and asked for help Selena was on hand to help and get things sorted for me so that there was no delay again. Even the couple of maintenance issues that occurred in the first week of me having moved in were dealt with quickly and easily, via the app and email communications. The app for the whole development is great and it makes it really easy to see any additional notifications we need to be aware of and events that are being put on. The property itself is beautiful with plenty of space and already (less than a month in) feels like home. The attention to detail and the amount of storage included in the apartment is brilliant, including the space under the bed. Everything has been finished to a high quality, including the communal areas such as the garden. I particularly like how secure the building is with both the gate and the main door needing someone to buzz visitors in. The facilities on site as well are great including the communal work areas, club room and the more public bar, shop and coffee shop. If anyone is looking to move I cannot recommend this place highly enough.PositiveResponsiveness, Quality, Professionalism

Amber · 10 January 2022 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Amber, Thank you so much for taking the time to give us your detailed review and the special mentions for the team . We are delighted to hear your positive feedback and that you are enjoying your new home and all that the neighbourhood has to offer and we thank you for choosing New Maker Yards . Hope to see you soon! Kind Regards Kim General Manager

5/5

Google

Rating only, no written review.

Nero · 24 December 2021 · Get Living New Maker Yards

Agent replied · 23 December 2024

Many thanks for your review , it is much appreciated . All the best Kim

5/5

Google

the team at Get Living for new makers yard have been so helpful, me and my partner have been finding it very difficult to find a place that allows dogs (especially our dog - which is a Rottweiler) The Get living team went above and beyond to help us get a place - it was all very smooth from the communication to the viewings. we look forward to moving in at the end of november!

Lk · 27 November 2021 · Get Living New Maker Yards

Agent replied · 27 November 2023

Hi Lauren, Thank you so much for taking the time to give us your review which we really appreciate! I am very pleased to hear everything as gone smoothly for you during your enquiry and viewing process. We look forward to welcoming you to New Maker Yards and hope you will be very happy in your new home . See you soon! Kind Regards Kim, General Manager

5/5

Google

Ultra responsive. Ultra personalised. Not words usually associated with the maintenance arm of a large landlord. But our experience with Scott Holder and the his team at Get Living has been exceptional. Our renewal redecoration was carried out promptly and with professionalism. The team worked around our availability, worked cleanly and carried out the works to the highest of standards (thank you Gabriel and Nicolae). The project, which was reasonably complex, was immaculately orchestrated by Scott. His high communication style, infinity of patience with our numerous emails, willingness to go the extra mile where possible and his attitude of service was remarkable. We are absolutely delighted with the redecoration and are looking forward to many more years of family life in the East Village.

Orla · 25 October 2021 · Get Living London (1 East Park Walk)

Agent replied · 24 October 2024

Thank you so much for your feedback. I am delighted you had such a great experience and even more delighted that you are choosing to continue to make your home at East Village. Please do not hesitate to contact us if there is anything we can help you with. Jackie - Director of East Village

5/5

Google

With my move in date fast approaching, I'm looking forward to settling into my new flat at New Maker Yards. Get Living's service has been faultless - with particular thanks going to our relationship Manager, Dean. He took the time to understand our needs and was on hand to answer any and all questions. Thank you Dean for making this a seamless and enjoyable process, and thank you Get Living!PositiveResponsiveness, Quality, Professionalism, Value

Leonie · 24 October 2021 · Get Living New Maker Yards

Agent replied · 7 June 2023

Hi Leonie, Thank you so much for taking the time to give us a review , I am delighted to hear that you are happy with the service you have received so far and especially from Dean ! Thank you for choosing New Maker Yards and we look forward to welcoming you to the neighbourhood and hope you will be very happy in your new home . Kind Regards Kim , General Manager

5/5

Google

I just made a contract during the process I feel so comfortable and happy. Specially thanks Kristian Coote, he was so kind and professional. It was so fast and smooth. Thank you!

박세호 · 26 August 2021 · Get Living London (38 New Kent Road)

Agent replied · 25 August 2024

Thank you for your wonderful review. I hope you enjoy your time at Elephant Central and i look forward to meeting you. Jane Reeves, General Manager

5/5

Google

Had an issue that needed to be dealt with asap, Andrew Robinson from the Maintenance team jumped to the challenge and resolved it so efficiently I never had to get in touch about it again. Thanks Get living for having a great team. Adam M

A · 26 August 2021 · Get Living London (38 New Kent Road)

Agent replied · 25 August 2024

Thank you for the lovely review, we are so pleased you are happy with our maintenance team!

5/5

Google

Absolutely brilliant team! Rikki, Zareena and Charlotte all been super helpful and efficient through the whole process from viewing, doc signs and move in arrangements. Very quick and helpful responses and great service given.Thank you

Paul · 26 August 2021 · Get Living London (38 New Kent Road)

2/5

Google

Don't bother trying to get one of their so called promotions. They claim to have a referral scheme for existing residents to refer in new residents and both get a voucher of sorts (£150 pp at the time I applied). However they just don't respond to this and no one gets anything. When you follow up on it there is some lame excuse not to give it to you. For a corporate landlord charging what they do in rent this is really bad behavior

C · 26 August 2021 · Get Living London (38 New Kent Road)

5/5

Google

Have been at Get Living in Elephant Central since October. Spotless facilities, very well located and management always keen to help. The monthly events and occasional treats make a big difference especially during trying times. Would recommend!

Fabien · 26 August 2021 · Get Living London (38 New Kent Road)

Agent replied · 25 August 2024

Thank you for such lovely feedback Fabien. I am pleased to hear you enjoyed the service from the team. Kim Alexander Senior Relationship Manager

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Awards

The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Get Living

Which Get Living office has the most reviews?

London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.

Where are the Get Living offices?

The three Get Living offices, by town:

Has Get Living won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.

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