Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a viewing and secured our apartment with Daniel today. He was so welcoming, friendly and bubbly. Amazing person to represent the company and the living spaces. He was very knowledgeable and answered all our questions with patience and understanding. Best service we have received yet! Thank you so much Daniel! See you at the chip & dip night!
Paulina · 15 March 2026
Agent replied · 15 April 2026
Hi Paulina;
Thankyou for your lovely review! We're super proud of Daniel and are so pleased you had a great viewing with him today. We hope to see you in the village soon, and looking forward to checking you in.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleDan has been great and efficient for helping me move in to New Maker Yards, he is being so professional and helpful for the whole rental process. He managed to let me from viewing to move in only take 5 working days. Really appreciate that can meet Dan in this urgent situation for helping me finding a new home.
Ting · 19 January 2026
Agent replied · 26 January 2026
Hello Ting!
Thank you very much for your kind review. We’re delighted to hear that Dan was able to support you throughout your move into New Maker Yards. We understand how stressful urgent moves can be, and it’s great to know that Dan helped make the process smooth and quick for you. We wish you all the best in your new home and hope you enjoy living at New Maker Yards.
Best;
Beth, Get Living
★★★★★ 5/5
GooglePete and Sean came today to repair my dishwasher.
They were very professional, efficient, and did an excellent job. The repair was done perfectly and they were also very friendly.
I really appreciate their great service. Highly recommended!
Thank you Pete & Sean!
Icedy · 9 April 2026
Agent replied · 15 April 2026
Hello!
Thankyou for this lovely review. Pete and Sean are new to the team, and will really appreciate your kind feedback. Feel free to reach out if there's anything else we can do.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleWe have recently started leasing a 2-bed apartment from Get Living. We primarily dealt with Daniel S - both on our initial tour and in sorting out the paperwork. Daniel has been very supportive, going above and beyond to help my wife and I …
David · 15 March 2026
Agent replied · 15 April 2026
Hi David;
This review was such a joy to read. Thankyou for taking the time to write this, … More
★★★★★ 5/5
GoogleAmy was super helpful and attentive during my time searching for a property at New Makers Yard & the flat was perfect! We made the decision quickly, and Amy also helped us reserve quickly which took the pressure off, thank you so much for your help!
Eve · 19 January 2026
Agent replied · 26 January 2026
Hi Eve;
Thankyou for your lovely review for Amy, we're so pleased your search was made easy! If there's anything further we can do to assist, don't hesitate to reach out.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleDaniel was absolutely brilliant showing me round the complex. The flats are beautiful! His knowledge was second to none, very charming, lovely, and funny. I even signed on a flat! Thank you Daniel and Get Living
Holly · 10 April 2026
Agent replied · 15 April 2026
Hi Holly;
So lovely to read your review, and congratulations on signing for your new home! We look forward to welcoming you here soon, and will pass on your lovely comments to Dan.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleWe moved in near the end of 2025, Amy was amazing showing us around the properties, didn’t feel rushed and her knowledge was great. Been living here now for a few months and we love it. Thank you Amy!
Hannah · 15 March 2026
Agent replied · 15 April 2026
Hi Hannah;
Thankyou for taking time to leave a review, and for mentioning our lovely Amy! … More
★★★★★ 5/5
GoogleDan was so friendly and super helpful showing us around various flats that were perfect based off what we asked for, and was always happy to help with any of our questions! Looking forward to moving in!
Katy · 25 March 2026
Agent replied · 15 April 2026
Hey Katy!
Thankyou for your lovely review , we look forward to welcoming you to our neighbourhood very soon!
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleThe Get Living Team at New Makers Yard are very courteous, professional and efficient. Many thanks to Osman from Maintenance for sorting my furniture issues today and to Charlie for arranging it.
Eoin · 1 April 2026
Agent replied · 15 April 2026
Hi Eoin;
Thankyou for your lovely review, we are pleased to hear the team have been able to assist you, and will pass on your sentiments to Charlie & Osman.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleHad a great apartment viewing experience. Dan was amazing, extremely professional and friendly. He covered all aspects of the property clearly, answered every question thoroughly, and made the whole process feel easy and stress free! Huge thank you to Dan!
Sophie · 19 January 2026
Agent replied · 26 January 2026
Hi Sophie!
Thankyou for leaving such a wonderful review, we are so pleased Dan was able to … More
★★★★★ 5/5
GoogleWe moved in today at New Maker Yard and absolutely love the area. We’re very happy with our apartment. Aimee was incredibly helpful and made sure we had everything we needed while answering all of our questions.
Nasr · 19 January 2026
Agent replied · 26 January 2026
Hi Nasr!
Thankyou for taking time to leave a review, and for mentioning our lovely Aimee! If you need anything from us, please don't hesitate to reach out.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleI’ve been living here for about two months and have really enjoyed the vibes and my time so far. The staff are incredibly helpful and friendly, and the maintenance team is absolutely fantastic. I’d like to give special thanks to Rosetta, who has been highly supportive and responsive to our maintenance requests and any other questions we had; Kinga, who took great care of our move-in process; and Nina, for her assistance with the initial viewing and tenancy processing.
HO · 16 August 2024
Agent replied · 23 August 2024
Hi Gordon, Many thanks for your fantastic review. It's great to hear your are enjoying things here so far at New Maker Yards, and I'm sure the whole team will be delighted to hear your kind words. Many thanks,
John Hards, Head of Relationship Management.
★★★★★ 5/5
GoogleNice residence, Dan and Aimee were wonderful and helpful showing me around. Eventually found the right property for us too!
Amazing team who understood our needs and were very accommodating.
Nishit · 15 February 2026
Agent replied · 15 April 2026
Hi Nishit;
So pleased we were able to find the right home for you and your family. We hope … More
★★★★★ 5/5
GooglePete was amazing. So polite and friendly. Logged about 5 issues he sorted them all on the day. Was really clean and tidy. Lovely man
Rachel · 15 March 2026
Agent replied · 15 April 2026
Hi Rachel;
Thankyou for your lovely message about Pete. He's been with a short time, and already making such an impact! We'll be sure to pass on your feedback.
Best;
Beth, Get Living
★★★★★ 1/5
GoogleEDIT - Beth from GetLiving accused me of ‘ignoring’ their calls soon after they contacted me when I was at work during a business meeting. I replied to them within the day *with the date when I’ll be available for an in-person conversation*. Two days later they got back to me and asked me to confirm when I’ll be free? Seemed like they didn’t even bother to read my email. Probably the worst letting agency I’ve ever dealt with in Manchester.
The first day I moved in I noticed the fridge is rather humid and growing black mould inside. Soon my left eye got bacteria infections. There’s also brownish oily liquid leaking from the bottom of the fridge. GetLiving team insist there’s nothing wrong with the fridge itself even though they didn’t come to inspect it. Further emails requesting maintenance got ignored by GetLiving team. Raised a complaint and they got mad at me.
Only moved in a week ago but it’s giving nightmare already. Other reviews complaining about the maintenance issues were right. Should have checked the reviews before I chose GetLiving.
Chi · 12 January 2026
Agent replied · 26 January 2026
Hello Chi;
Thankyou for leaving a review. I understand the team are dealing with your maintenance request, and have been in consistent communication with you. We have attempted to call you, and have left our direct line for you to return our call , please reach out to us so we can resolve your concern.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleRemi was so helpful in giving information about the relevant flats!
Very helpful and fast replies to all questions I had.
Amber · 9 April 2026
Agent replied · 15 April 2026
Hi Amber!
Thankyou for taking the time to leave a review, we love a team member shout out! We'll ensure to pass on your sentiments to Remi.
Best;
Beth, Get Living.
★★★★★ 5/5
GoogleDan was really friendly and helpful during our viewing and has made the whole process seamless. Great service
Ell · 15 March 2026
Agent replied · 15 April 2026
Hi Ell;
Thankyou for taking the time to leave a lovely review, we will be sure to pass … More
★★★★★ 5/5
GoogleAs one of two international students looking to move-in to a two bedroom flat, I had a lot of trouble finding landlords and leasing companies in Manchester that were willing to take a chance on tenants who were had little experience in the real-estate scene. After numerous rejections from various properties due to complications surrounding our international documentation, lack of credit, and filled quotas for student-tenants, it seemed to me that New Maker Yards - being the top-of-the-shelf development that it is - was almost certainly out of reach.
Despite my doubts, I booked a viewing for a 2-bed flat. The woman who tended to me was exceedingly pleasant and professional. She was sympathetic of my situation, and did what she could to help me negotiate a fair agreement befitting my status as an international student. Her name is Aisha Alabi, and I highly recommend that you ask for her by name if you are looking to let.
This was not the only employee with whom I have a had good experience. In fact, every member of staff that I've interacted with since have been similarly genuine, helpful and attentive. This is an example of what I refer to when I say that New Maker Yards goes beyond just ticking all the boxes. There is plenty of 'beyond-the-box' qualities of the development, those who manage it, and the property itself that contribute to the tenants' positive experience. And that these factors go unadvertised is indicative of a genuine care and dedication for New Maker Yards on behalf of the Get Living team. Above all else, this is why I would recommend New Maker Yards.
Micah · 16 October 2023
Agent replied · 30 October 2023
Dear Micah, Many thanks for your wonderful review. We are delighted to hear you have enjoyed your move in experience and your kind comments have been passed on to Aisha.
If there is anything else we can help with, do please get in touch.
John Hards
Head of Relationship Management
★★★★★ 5/5
GooglePete was fantastic, came over and got all the jobs done! Great service!
Kane · 15 March 2026
Agent replied · 15 April 2026
Hi Kane;
Thankyou for your lovely review! We're really pleased to hear Pete has done a great job, we'll pass on your feedback.
Best;
Beth, Get Living
★★★★★ 5/5
GoogleI’d like to thank Olawumi for her dedication to helping me find a parcel that had been mislaid over the weekend by delivery personnel. It should have been difficult to locate too, because some tag on the package covered my details, but her eagle eyes spotted it in seconds after I’d been there twice. Amazing.
Bankole · 23 November 2024
Agent replied · 23 August 2024
Hi Bankole, thank you for your wonderful comments regarding our new Parcel Room service, I've passed your message to Fern and Gianna who I'm certain will be delighted to hear. If there is anything else we can help with, please get in touch.
Regards, John Hards - Head of Relationship Management.
★★★★★ 5/5
GoogleI have just moved out of new maker yards, and I only have good things to say about the place that had been my home for two years. Whenever there was any issue it was easily resolved by a trip to the office or putting a maintenance request which was dealt with immediately. There were some issues regarding the gates being broken or some parcels being stolen but these issues are quite common in every neighbourhood and they even added a parcel room to resolve this issue. There is also some responsibility on behalf of the tenants to collect parcels, especially food parcels soon so the parcel room doesn’t smell rancid.
I’ve loved living here, especially seeing all the pets on my way out, the food disco trucks and also the lovely office, maintenance and cleaning staff! Will miss it very much
Samantha · 5 July 2023
Agent replied · 7 July 2023
Hi Samantha, Thank you so much for your great review and kind comments that I will ensure is shared with the whole team . We are delighted to hear that you enjoyed your 2 years living at New Maker Yards. We hope you will be happy in your new home and wish you all the very best , Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleThe team at New makers yard have consistently gone above and beyond to make my transition into moving as smooth as possible!
Today, John was able to accommodate me collecting my keys a day earlier than initially arranged. Despite being extremely busy, he showed me around the facility once more and was very thorough and helpful when showing me around the apartment. From how certain appliances work, to accessing the residents portal and knowing who to contact in case of emergency, he’s made me feel so much more comfortable and confident in moving in.
Thanks again!
Hamayoon · 30 June 2023
Agent replied · 7 July 2023
Hi Hamayoon,
Many thanks for your kind review, it was lovely to meet you last week and I hope you've now settled nicely into your new home. If you do need anything further, please get in touch.
Kind Regards,
John Hards
Head of Relationship Management
★★★★★ 5/5
GoogleThe location is perfect .. close to city Center but away enough to be quite and peaceful. Love the water body besides the property and it’s always neat and tidy. Above all , the house itself has been designed with so much storage that it more than what you expect!
The administrative team especially John and Joshua have been wonderful. Easy to communicate and extremely helpful. A special thank you to Joshua who helped me zero in on our Home while I was in India itself and helped me understand the steps in simple terms. He has been a great help many number of times besides this as well.
To add to my previous comments, special thanks to Denis , Tom and Rick for prompt response to maintenance requests. Thanks a ton
Lakshmi · 16 June 2023
Agent replied · 7 June 2023
Hi Lakshmi, thank you very much for yoour review it is greatly appreciated and I will certainly share with the team especially Josh and John who will be delighted to hear you have found them helpful . We hope you continue to enjoy your home and living at New Maker Yards.
Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleThanks Pete for excellent plumbling service!
Ioanna · 10 April 2026
Agent replied · 15 April 2026
Hi Ioanna;
Thankyou so much for taking the time to recognise Pete, the team genuinely appreciate feedback and it's great to hear he's doing a fantastic job.
Best;
Beth, Get Living.
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