Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave only just moved in but so far a very positive experience and the apartments, common areas and gardens all seem very well maintained.
A huge thank you to Josh for absolutely outstanding work above and beyond the call of duty to get me in to my new place within very tight timescales, it is very much appreciated.
Big thanks also to Katie for helping me get settled and to Denis and Ross for ironing out some small maintenance requests so quickly and professionally!
Nicholas · 31 May 2023
Agent replied · 7 June 2023
Hi Nicholas, Welcome to New Maker Yards and we hope you will be very happy in your new home! Many thanks for the review with a special shout out to Josh , I will be sure to share your feedback with the team . Do let us know if there is anything we can assist with further . All the best Kim , General Manager
★★★★★ 4/5
GoogleWe have been living at Middlwood Locks for over a year now and the Get Living team are brilliant. They are very responsive when you need help with anything and always make sure you are happy with their resolution of any queries. Shout out to Josh who is our main contact, he's super friendly and helpful. We moved between two buildings at the end of our first contract year as wanted to downsize and Josh managed the process really well so that everything went smoothly.
Lucy · 8 May 2023
Agent replied · 7 June 2023
Hi Lucy, Thank you very much for your review, its lovely to hear that you are enjoying living at New Maker Yards and I am pleased that Josh was able to facilitate your move . I will ensure your positive comment s regarding the team are passed on and I am delighted that you find everyone helpful. Kind regards Kim . General Manager
★★★★★ 4/5
GoogleMy housemate and I recently moved into Chalk within the New Marker Yards complex, it's a beautifully presented and modern apartment which we are both very comfortable in. The whole process from our initial inquiry to move in was smooth and easy, Josh was super helpful and responsive to all of our queries and made us feel comfortable. The area is great with close by amenities including a big Sainsburys, a gym, bar, smaller shops and it's close to town. My only negative point is the lack of storage within the flat itself.
Grace · 8 April 2023
Agent replied · 7 June 2023
Hi Grace , thank you so much for taking the time to give us a review . Sorry to learn you find the storage limiting as we usually get feedback that we have far more than most apartments. If there is anything else you think we can add in the space please do let us know and we will see if we can help. We are however delighted to hear that you are generally very pleased with your home and the neighbourhood and that you have found Josh helpful and responsive and I will ensure your comments are shared with the team . Thank you for choosing New Maker Yards and I hope you continue to enjoy your new home and the area. Kind Regards Kim , General Manager
★★★★★ 4/5
GoogleWe love living here! The maintenance team are absolutely brilliant and nothing is too much trouble, they are so friendly and polite and always on hand to help. The staff in particular Sophie in the office are also fantastic. It also has a lovely pub onsite, a coffee shop and a co op. A star has been taken off due to rent being increased every year and we expect it to increase enormously when our 3 year contract is up next year after speaking with other residents so do bare this in mind if the price you have been given is your limit on what you can afford.
Robyn · 8 April 2023
Agent replied · 7 June 2023
Hi Robyn,
Thank you so much for taking the time to give us a review we really appreciate it and I understand your concerns regarding price increases. Anyone taking out the 3 year contact choice has a capped yearly increase and when it comes to renewing after this time you will qualify for a loyalty discounted renewal rate . When this is due please do reach out and happy to discuss further. I am pleased to hear you have found the maintenance team friendly and polite and that your interaction with the rest of the team has been good they will all be delighted ! Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleI moved in last week and I am impressed so far with New Maker Yards by Get Living! The flat is a really good spec with brand new appliances. Lots of space and in a great location! Very close to central Manchester but tucked away nicely away from main roads. Josh Gent has been very helpful during the tenancy application/agreement process and has also been very responsive after I moved in to flat to ensure I have what I need and I’m settling in well. 5 stars so far for Get Living and for Josh!
Joe · 8 April 2023
Agent replied · 7 June 2023
Hi Joe, we are so pleased that so far everything has gone smoothly for you and I will ensure your comments are passed on to Josh who will be delighted . We so appreciate you taking the time to give a review & thank you for choosing New Maker Yards and we hope you continue to enjoying living in your new home . If we can assist with anything, do please let us know. Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleJoshua and Sam made our moving in experience the easiest I have ever come across. From start till finish, their assistance has been amazing and really helpful. Joshua explained the process clearly and covered everything we needed to know before moving in 😊. We even received some New Makers Yard thermal cups which is a lovely touch by the company as it makes you feel welcome and appreciated. Once again Joshua, you are an asset to the company and we love our apartment, thank you for everything! 😊 I would definitely recommend this company based on the “home” touch, they exceeded.
Sulaiman · 9 March 2023
Agent replied · 7 June 2023
Hi Sulaiman, Thank you so much for taking the time to give us your fab feedback . I am delighted to hear that you have had such a great experience and I will be sure to pass on to the team especially Josh and Sam ! Welcome to New Maker Yards , please do let us know if we can do anything for you and we hope you continue to enjoy your home. All the best Kim, General Manager
★★★★★ 5/5
GoogleGet living, new marker yards amazing apartments !! I’ve been living here for almost 3 months and it’s amazing; moving in was smooth and Selina made my job easy. I settled in very quick with all her help, showing me around the complex and making me feel welcomed. I would definitely recommend to anyone moving to Manchester, it’s a great location and the team are very helpful at all times.
The apartments are very cosy and spacious, I stay in a 1 bedroom and I can say it’s the perfect size, with good storage facilities and the design layout of the apartment is perfect. I wouldn’t have it any other way.
Nyasha · 9 March 2023
Agent replied · 7 June 2023
Hi Nyasha, Thank you so much for taking the time to give us a review, we really do appreciate it. I am delighted to hear that you are enjoying your new home and have found the team and in particular Selina helpful and professional . I will ensure your lovely feedback is shared with the rest of the team . Thank you for choosing New Maker Yards and I hope you will continue to be very happy living here . Kind Regards Kim , General Manager
★★★★★ 1/5
GoogleThere is continuously no hot water and heating within a month. No one comes to fix the problem even we called the emergency call for many times! They don’t think this is serious. Can you imagine how awful only using cold water in these freezing days.
Although this is the weekend, I think the emergency call can really get someone to fix the problem not wait until Monday!? They don’t have the intention to tackle the problem and just leave it. Honestly, I am cold to death because of no heating and hot water.
Unacceptable!!!!!
Michael · 7 February 2023
Agent replied · 7 June 2023
Hi Michael
We would like to sincerely apologise for the issue encountered with regards to the boiler failure over the weekend effecting the hot water and heating , unfortunately we were not made aware of this until this morning ( Monday ) and therefore are sorry for the delayed communication .
We are currently investigating with Savills’s estate management team who are our buildings management as to what caused the issue and why it took so long to rectify as we realise this has caused great inconvenience and discomfort .
As soon as we have some clarity we will revert with the information , in the meantime please be assured we are treating this as upmost priority .
We thank you for your understanding and patience, we understand the issue was fixed on Sunday evening ?
Kind Regards, Kim, General Manager
★★★★★ 5/5
GoogleThe complex I am currently living at in Manchester is very well built, clean and also extremely secure, it’s a great location and I also want to say the entire team at New Maker Yards are amazing, they’re extremely helpful and always happy to help which really contributes to a great living experience.
I also want to mention how helpful Josh is at New Makers Yard, he is friendly, knowledgable and is really committed to helping others.
Joshua · 8 May 2023
Agent replied · 7 June 2023
Hi Joshua, Thank you so much for taking the time to give us a review, its really great to hear that you are happy living at New Maker Yards and find the team friendly & helpful with a special shout out to Josh whom I will be sure to pass on your comments.! All the best Kim, General Manager
★★★★★ 5/5
GoogleWe feel grateful to have been blessed with such an understanding and supportive landlord.
We had some issues in the flat since we moved in. Ms Kim who offered very professional service to us. That issues had been fixed finally. I was very satisfied in her arrangement. She could immediately answered what we concerned about even we kept asking her some same questions. I can say that even we got some issues in the flat but I was very lucky to have Ms Kim's professional support.
Everything Ms Kim and her team have done for my family and I in these past few months has been really helpful.
Ms Kim, thanks very much for your professional, helpfulness and understandable. Wish you and your team Merry Christmas and Happy New Year!
I highly recommend New Maker Yards and her team!
Louisa · 8 January 2023
Agent replied · 7 June 2023
Hi Louisa, Many thanks indeed for your kind comments and taking the time to give us a review which is much appreciated. I will ensure your comments are shared with the team . Happy New Year to you and your family and we hope you will be happy in your new home . All the very best wishes Kim , General Manager
★★★★★ 5/5
GoogleBeen here nearly 3 years and still love it the same as we did on our first day, always a relaxing area to live in. Special thanks to all of maintenance for being helpful no matter the issue and special thanks to Ross and Tom today who came and sorted our hot water out, was fixed in a matter of minutes 😁 …
Sam · 25 February 2024
Agent replied · 23 August 2024
Hi Sam, Thanks so much for your lovely feedback and so pleased that you still enjoy living at New Maker Yards . I will be sure to pass on yoour comment s to the team and especially Ross & Tom . Best wishes Kim, General Manager
★★★★★ 5/5
GoogleRenting an apartment in UK from overseas is not always that easy! Fortunately, I can secure an apartment in New Maker Yards remotely. The team from New Maker Yards is efficient and professional, especially Mr. Dean Heywood, Relationship Manager helps me a lot in the entire renting process. He is a very a responsive and reliable person. I appreciate to what he has done for me so that I have more spare time to enjoy my new life in Manchester.PositiveResponsiveness, Quality, Professionalism
KC · 24 August 2022
Agent replied · 7 June 2023
Hi KC Thanks so much for your review , its great to hear that you have had such a good experience renting with us from overseas , I will ensure your comments are passed on to the team and especially dean who will be delighted . We hope you will be very happy in your new home at New Maker Yards . Kind Regards Kim , General Manager
★★★★★ 1/5
GoogleWe lived here already and when we needed to downsize we decided it would be an easy process to stay with Get Living as we liked the area and it was a good location. The entire process is still not finished as we are still waiting on …
Nicole · 15 March 2026
Agent replied · 15 April 2026
Hi Nicole;
Thankyou for leaving a review, and I'm sorry to hear of your experience. This … More
★★★★★ 4/5
GoogleVery nice apartments but the location is extremely far from most basic amenities like a well connected public transport or a good sized supermarket. They only show sample apartment for viewing. There is a bus stop near by but tram station is better connected and it's really far. Staff was very nice and helpful. The Area did not feel very safe to me as a woman.
Reena · 16 October 2023
Agent replied · 30 October 2023
Hi Reena , Thank you for your review just to assure you we have 24 hour security on site to assist any residents should the need arise , however luckily our neighbourhood is safe and well populated and lit . Due to availability there is not always a selection of homes available for physical viewing as they may still be occupied but on notice . We do have a great selection of virtual viewing videos should you wish to see any particular layouts then do please let us know ? We are situated only an approx 10 minute walk into Spinningfields, Salford Central or Deansgate now the new bridge is open. I am very pleased to hear that you found the team nice and helpful and if we can assist with anything else please do let us know . Kind Regards Kim , General Manager
★★★★★ 1/5
GoogleIf I could give it zero stars I would.
Never answer their phones. Building is consistently being broken into with GetLiving doing little to nothing about it. There is always trash around the apartment blocks, the bin room especially is horrendous. My floor had disgusting carpet stains outside the lifts for 6 weeks before I finally got them to clean it. They promise people parking spaces when you are viewing and before moving in, then when you move in they say you are on a waiting list, you will never get a space. Was told there was a yoga / Pilates studio when viewing which was a complete lie. Others had been told a gym was coming and that is also a lie. A working space was meant to have opened last summer yet it’s still closed, showing new people around and telling them “it’s just closed for today”. The apartments have a serious fly problem. Oh and if you have a deposit they will try and keep it when you leave!!! Over priced for no amenities what so ever, and sold on lies.
Rosey · 12 July 2022
Agent replied · 7 June 2023
Dear Rosey,
It is disappointing to read the negative comments you have raised. It is simply not true that the building is constantly being broken into. We have had in the past a small number of incidents of individuals entering the car park which resulted in a full security review (increased patrols, enhanced CCTV coverage, reinforced door locking mechanisms etc). Being based in a city centre does mean that we always must be vigilant however we experience relatively low levels of such incidents. Keeping a large estate such as New Maker Yards free from litter does present its own challenges and of course relies heavily on the cooperation of residents and their visitors. We do have daily litter picks and patrols to ensure the site remains as presentable as possible. We can appreciate the carpets can get dirty outside the lift areas and apologise for the length of time it took to resolve this. We now have an industrial carpet cleaning machine on-site and carry out cyclical cleans of all carpets. Parking is in such high demand, that any new resident is advised that should a space not be available for move in, it can take some time before a space might become available. Our new amenity space, The Lock, does have space for us to host potential yoga/ Pilates sessions, but I can only apologise that this is not yet open for use but we do host regular free fitness sessions in the wider estate. We hope to open ‘The Lock’ very soon, though are limited at present by IT infrastructure issues. As I understand, we have not yet confirmed with you any proposed deposit deductions. These will only be in line with TDS guidance, and of course, should you wish to further discuss any of the above either on the phone or in person, I’m more than happy to accommodate.
Kind Regards
John Hards MIRPM MARLA
Head of Relationship Management
★★★★★ 5/5
GoogleI have recently moved in to new maker yards. Having relocated from another country is daunting enough but the team at new maker yards have made my move in easy and hassle free. They have assisted me during every step of the journey and Joshua has been fantastic during this process. He was always there to answer any of my questions and put us at ease during the move.
Sahil · 13 July 2023
Agent replied · 2 August 2023
Hi Sahil, thank you so much for your review and welcome to New Maker Yards, I am delighted to hear that you have had a hassle free move and I will certainly pass on your comments to Josh. I hope you settle into to your new home and enjoy the neighbourbood . Please do let us know if there is anything we can assist with. Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleWe had the pleasure of being supported by Dean at New Makers Yard. It has been an exceptional experience from the start. Dean is really personable, and he has always strived going for the extra mile for us, including being highly responsive in correspondences and being friendly in the viewing. Our living requirements are complex, but Dean has been fully understanding and ensured that we were fully accommodated. Get Living are really lucky to have such a wonderful representative like Dean!
Daniel · 7 June 2022
Agent replied · 7 June 2023
Thanks so much Daniel for this great feedback regarding Dean its great to hear that you have had such a great experience and we look forward to welcoming you to New Maker Yards!
Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleSelina has been extremely helpful during my time at Middlewood locks. I was considering moving out due to my circumstances, but Selina has addressed my issues and provided me with a solution that means I can continue to stay here and it will make my life and time here much more convenient and enjoyable.
It’s great to receive this kind of service anywhere but when it massively impacts your day to day life, it is even more valuable. I owe a massive thank you to Selina.
Steve · 7 June 2022
Agent replied · 7 June 2023
Hi Steve, Thank you so much for taking the time to give us a review , I am delighted Selina has been able to assist you and I will be sure to pass on your your great comments. We are pleased that you are now able to stay and continue to enjoy living at New Maker Yards. All the best Kim , General manager
★★★★★ 5/5
GoogleMy little family moved here over 3 weeks ago. I have to say that the team at New Maker Yards is the most pleasant bunch.
I originally booked to view the available properties with Josh a few months ahead of our moving date as we'd be moving from London and from experience we knew that finding a place that is pet friendly is hard.
Josh was super accomodating with my viewing and managed to squeeze me in VERY short notice when I wanted to check the flat a 2nd time the same day before I went back to London. Which I believe secured us as tenants and left a really good impression on the team here.
The flat is very well presented and they even accomodated us when we requested for the 2nd bedroom to be unfurnished to make space for an office for my husband and we know it's not always possible with furnished apartments like these due to storage availability.
Every little detail is thought out and the management and maintenance teams are very responsive and will help if you have any questions. I would really like to thank Cara and Sophie as they also helped us organise some extra cat-proofing with maintenance, we are extremely grateful!
Sigita · 7 June 2022
Agent replied · 7 June 2023
Hi Sigita, What a great review, many thanks indeed we are delighted to hear you have had such a great experience and happy in your new home and I will be sure to pass on to all the team and we hope your cat is know safely settled in ! All the best Kim General Manager
★★★★★ 2/5
GoogleWe have lived at New Maker Yards for over a year now. The staff in the office are great, the apartment furnishings are fantastic, and the location & amenities are a big bonus.
The security issue is unforgivable. There is theft of bikes and parcels from ‘secure’ areas at least weekly, there is sketchy characters hanging about at all hours of day and night, and after months of inaction from the Office, it was acknowledged with effectively a dismissal of responsibility.
I am looking forward to amending my rating once these issues have been addressed and fixed.
Jagoda · 7 June 2022
Agent replied · 7 June 2023
Hi Jagoda,
We are pleased to hear that overall, you enjoy your home and are happy with the team, location, and amenities in the neighbourhood. It is sad fact indeed that local criminals marred the neighbourhoods living experience regarding the bike theft at the weekend, but I assure you there most certainly has not been weekly incidents as you suggest? We do have 24-hour security and should you see any dubious characters please do report immediately. I assure you that as a team we have taken every preventable measure possible and continue to review, it is most certainly not dismissed. The estate management and wider team actively collaborate with community police to be as initiative-taking as possible. Happy to meet with you regarding your concerns and discuss in more detail, but in the meantime, we will contact you directly.
Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleAn absolutely fantastic team behind the Get Living development - I was in Manchester for a very limited time - calling on the final morning of my visit they were able to arrange a viewing within two hours to fit within my schedule and flight times. The apartments look amazing, the surrounding area is with great amenities and it is all very close to Central Manchester. Having been hunting for a let apartment for a while, based on this experience I can confidently say that Get Living has a great competitive advantage in the market with an all round great service & a top notch product - the properties themselves. Thank you Natalie & the rest of the Get Living team for the brilliant viewing and for hosting me on such short notice.
Villem · 7 June 2022
Agent replied · 7 June 2023
Hi Villem, Thanks so much for your review we are all so pleased that you have had such a great experience and like our apartments and hopefully we will see you soon !
Kind Regards Kim , General Manager
★★★★★ 5/5
GoogleFrom the first moment we got in contact with Josh and the team at Get Living, we were instantly sold on the place in Salford. I cannot recommend GetLiving enough, its so easy to move into a new place! We got here and instantly got the 🔑 to our new apartment! Not too mention the apartment was clean with WiFi already on and ready to be connected too. Thank you Josh, Cara and Alex. You've made this experience so much less stressful.
Luke · 7 June 2022
Agent replied · 7 June 2023
Hi Luke, Thanks so much fro taking the time to give us review, we are delighted to hear your great comments and I will ensure they are shared with the team , in particular Josh, Cara and Alex . Thank you fro choosing New Maker Yards and we hope you will be very happy in your new home.
Kind Regards Kim , General Manager
★★★★★ 5/5
Google"New Mark Yard has been a wonderful place to call home, and I couldn't have been more satisfied with the assistance provided by my real estate agent, Nina. She was always quick to respond to my messages and made the whole process smooth and stress-free. The community here is fantastic, and I'm grateful to Nina for all her help in finding me the perfect home."
Xiaomeng · 9 October 2023
Agent replied · 30 October 2023
Hi Xiaomeng Shi
Thank you so much indeed for the lovely review Nina will be delighted and I am so pleased to hear that you have had a positive experience . Thank you for choosing New Maker Yards and I hope you will be very happy in your new home and the neighbourhood. Kind Regards, Kim General Manager
★★★★★ 5/5
GoogleAbsolutely wonderful property. The apartments are the perfect combination of cozy and stylish. Ultimately, the letting team is brilliant!
Today, Aisha showed us the living space and communal areas, which were VERY well kept. Aisha was genuinely helpful, friendly and very accommodating to my living needs. I can’t thank her enough for helping me make my moving transition a smooth one. I would definitely recommend!
Rawan · 2 September 2023
Agent replied · 2 October 2023
Hi Rawan, Thank you so much for taking the time to give us a review. Its really great to hear that you have had a great experience and are enjoying your home . I will ensure your kind comment are shared with the team and in particular Aisha . Thank you for choosing New Maker Yards and I hope you will be very happy here. Best regards Kim, General Manager
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