Get Living estate agents in London and Salford

★★★★★ 5/5

Google

This is my third year living in East Village and I find everything from move-in, maintenance, the area and all the way to move-out (as I changed flats within East Village) extremely smooth and seamless. The Getliving team has been quite helpful and I would especially like to thank Zainab Fayad (Lettings coordinator) and Dave Osbourne (Relationship manager) for their help, support and swiftness throughout the letting and move-in process. The area is peaceful with beautiful outdoor spaces and stores (many open 24 hrs). Lastly, the flats are also well-built and have a modern look which I have really enjoyed.

Hadin · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Another 5 starts to Ryan! This time it was the dishwasher, he replaced it and did a fab job, just like last time :) We had an issue with the laundry machine, reported on Sunday and on Monday Ryan was the operative who came and check it, after inspection he replaced it with a brand new one in less than 2 hours! He was very polite and helpful and all was solved promptly. Big shout out to Ryan!

Gabriela · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I have been living in East village for a year now and it is extremely well managed by GetLiving. A special appreciation for Claire Oki (relationship manager) who has been excellent since day one, allowing us to complete a swift tenancy process and has been there to provide a constant support during my time at East village. I would highly recommend living in this area.

Hardik · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

My partner and I have rented two properties through Get Living and have always had a great experience with the team. We've recently added a car parking spot and the process for that has also been really easy. Would highly recommend the area and renting through Get Living

Tom · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I can say that Get Living and especially Von made my move into my new apartment so smooth and enjoyable. They provide all you need as a new resident and they are always available to help! Thank you Get Living and Von for your excellent support

Maria · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Staying here for almost 4 yrs :) Nice and patient staff. Von and Sonia sorted out my parking permit quickly when my car arrives since I requested the parking bay with short notices :) Rikki is also helpful and responds quickly when I was having issues when moving in! Very nice neighbourhood and defo worth staying here

Allen · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

I was supposed to move into the Fortuna House on the 14th of April. But 2 days before that, I was notified that they needed to do more maintenance work and I should move in on the 19th instead. They arranged the temporary flat for me to stay but it was a completely empty flat, no bedding, no cooking equipment, no cutlery, etc. When I raised it to the one showing me the flat, their initial answer was for me to bring the bedding from Fortuna House to the temp flat to use for few days and then bring them back there, which was ridiculous. They agreed to find the bedding for me but I never heard back from them. I even had to go and ask for the phone number to activate the Internet because they didn't email it to me even though they said they would. Fortunately, I was able to go back the my previous flat to stay for few days. When I asked for the deduction from my rent because I couldn't move in as agreed and their arranged temporary flat was unlivable, they just went radio silent. I have a lot of colleagues living in East Village and they all love it. I'd like to think that my experience is just an outlier. However, the way I've been treated is unacceptable. I was lucky to have another place to live, I just can't understand how GetLiving thought that it's completely okay for someone to live in an empty flat for few days.

Long · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Surprised by the quality of their furniture, stylish and professional, we really love the style. Location also great, big WestField mall nearby, train stations, tube stations, big Olympic park, love it. Staff also really nice, gave us very detailed instructions and had an comprehensive moving in induction. Thanks for the work!

Tankery · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

GetLiving has been a fantastic host over the last three years. We have had many interactions but always feel they’ve had our backs through the most turbulent times. In particular, Barbara has impressed us with her customer service, empathy and professionalism connected to our recent arrears. Having now found a way forward, we can breathe a little easier knowing that Barbara and the team are ready to help with solutions. The buildings are clean, Maslow-satisfying and everything you would expect from a forward-thinking rental home provider. If you don’t know about East-Village, it’s worth coming to see what GetLiving have created.

James · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

As a group of recently graduated students we were unaware of the processes involved in renting a professional home. With us not already being based in London we were worried that it was going to be difficult to find somewhere. The staff at Get Living seemed to understand this completely and were very helpful. They talked us through each step and our questions were never too small. Davide De Tomas and Zainab Fayad worked really hard to secure us the property that we wanted and always kept an open line of communication going with us. We are very grateful for their help and look forward to living in our new home.

Rachel · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I wanted to leave a review for Ryan from the maintence team, he has been a great at repairing various request in the apartment. Most recently was extremly efficitent in getting the dishwasher replaced, withing 3 hours I had a new dishwasher.

Cedric · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I am just starting my journey with East Village by Get Living and the first impressions are impeccable. The right people make all the difference and hence special mention to Claire Oki. Absolute professionalism, prompt response and forthcoming attitude. Good Going team...

Grace · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

So far, we have had a great experience with Get Living. In particular, Davide Tomas and Zainab Fayad did an amazing job guiding us step by step throughout the rental and moving in process. We are very thankful for their guidance and dedication.

Ricardo · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Claire and Nicola were very helpful in the entire process from viewing the property to handling the paperwork ahead of our move. Extremely satisfied with their quick and simple workflow in making our move successful.

Khari · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

GREAT experience from day 1. GetLiving staff (specifically Davide and Zareena) were an absolute pleasure to work with. Very supportive and responsive. I think I asked them each a 100 questions (Sorry!) and it never took either of them more than 10-15min to reply. Thank you! :) You made moving to London easy for me :)

Leila · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I recently moved to East Village and the Get Living team made it so seamless. The team is extremely professional, courteous and responsive. Claire, Dipty and Von have gone above and beyond to make the whole experience awesome. I am thankful to the team.PositiveResponsiveness, Quality, Professionalism, Value

Smriti · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Had better quality living in a council flat. If you are thinking of living here because its "new builds" and get living seem professional. DO NOT, IT IS A LIE. you would get more communication and maintenance from a student landlord. My window has been broken for 6 WEEKS, I have chased up 5 TIMES. I have spoken to citizens advice who have advised its illegal as no ventilation and fire hazard as if there was a fire brigade wouldn't be able to get me out and I wouldn't be able to escape. They have offered absolutely no help/compensation/time frame. They will keep fobbing you of with "we're working on it" when they are not doing anything and offering no solution. One time I contacted and the guy had no idea what I was talking about which leads to me to believe they don't report problems problems they'll just say things to get you of the phone and do nothing. I have had to sleep in the living room for 6 weeks and not my room which I spend a lot of money on. I could go on and on about all the things wrong but I will just give this warning. STAY WELL AWAY!

Sagar · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I lived in Insignia Point for almost 2 years. I can say that Get Living was exceptional throughout the tenacy period, had only a few issues with the flat, and when those were raised the people were always very helpful on assisting, especially the relationship managers Kate and Charles. The tenants' app is also very useful as you can easily ask for a repair and the request is addressed very promptly.

Manos · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

The great thing about GL is the maintenance team who are there in a flash to help fix any problems. We recently had a visit from Mark to fix our boiler who was incredible - he really made sure to get to the root of the issue and even helped with a separate issue whilst he was on his visit. A really excellent customer experience.

Beth · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I have found the experience of using Get Living to secure a new tenancy in East Village simple and straightforward. A special mention for Claire Oki who has been on hand to help with any queries or concerns, and who has addressed them all for me quickly and professionally.

Nicholas · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I requested maintenance from Get Living. KEVIN B & RYAN came both professional, well knowledges and came to fix the fridge issue. Extremely polite and great customer service. They deserve 10 stars!!!! Get Living should be lucky to have a great team like these guy!!!PositiveResponsiveness, Quality, Professionalism, Value

H · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Been here for 3 years and it's been a great place to live. 10-May-2022: Had Ryan come down to service our dishwasher in Fortuna House earlier and he fixed it perfectly fine. Splendid work

Rahul · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

Thank you so much to Eddie who came to replace the bulbs in our oven. When he came and saw what type of bulb fitting that was needed he had to go back to the storeroom to get the right one which he did very happily. He was very friendly, professional and had a great service attitude altogether, we were very impressed.

Wendy · 12 June 2022 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

We have lived in East Village for 5yrs now. Service is always excellent - we have just had a maintenance team out to service our appliances - service was exemplary and the team member (Ryan) was incredibly professional and friendly. Got the job sorted quickly and efficiently. As a whole the area is very nice (like other areas it suffers from noise at night, anti social behaviour etc. but there is a security team on hand - as well as a separate police team). Shops, bars and restaurants are all excellent. There is no doubt that the area is very expensive to live in (especially compared to the surrounding areas of Stratford, Plaistow, Hackney) however you are paying for a relatively safe, pleasant and comfortable microcosm within East London which we continue to happily pay the premium for.

ThomasBarry95 · 12 June 2022 · Get Living London (1 East Park Walk)