Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleI put through a repair request for my heating reader at around 10:30am and 30mins later, there was already someone at my house to fix it. Tony was the engineer that came through and he was really quick fixing the issue. ππΎ β¦
Bianca Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Bianca, thank you so much for your review! We are delighted to see that Tony was able to resolve this quickly for you. Please do reach out if we can be of any assistance in the future! Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleI had a great time during my stay in East Village, everything was cool. The community is of wonderful condition, pretty environmemt and safe. My relationship mgr Daiva is also helpful and warmhearted.
GE Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Ge, thank you so much for the review, EV is pretty cool indeed. Jackie Robinson - Director of East Village
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5/5
GoogleI've been living in East Village for a month, and I was thinking about having a pet as it is a pet-friendly apartment. I've enquired about the pet license, and the assistance from Ibrahim Ali is amazing. Thanks a lot for the help.PositiveResponsiveness
Jinyuan Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hello Jinyuan, thank you so much for your mention for Ibrahim! Welcome to East Village, and please do let us know if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleI have been living at East Village for over a year now and I absolutely love this place. The management is great (gets things done quickly), apartments are well built, the area is nice and clean, amazing transport links and the list goes on and on...
The only concern - its slightly expensive than what you would hope for (nothing good comes cheap anyways)
Zain Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Zain, we are so pleased you share our passion for East Village - itβs a pretty special place. We work really hard to provide the best levels of service to our residents and Iβm delighted to see we didnβt disappoint.
I hope you remain here for many years to come. Thank you for taking the time to write a review.
Jackie - Director of East Village
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5/5
GoogleHad a good experience settling so far. It seems like they care about their customers, which makes them better than 90% of their industry. Happy with Zareena and Claire.
Firat Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Firat, thank you so much for your review! Indeed we do care and appreciate your recognition for Zareena and Claire. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleThank you to Ryan who came and fixed our dishwasher and front door this morning! He was very professional and friendly and got everything sorted for us quickly! Thank you!
Susannah Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Susannah, thank you for your review! Ryan is always helping our residents somewhere, and he will be delighted to see this. Please let us know if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleFrancesco Vertaglio was very helpful, professional, efficient and friendly. He helped us at every stage of the process, making it simple, easy and quick.
E Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
E.A., thank you for sharing your review and mention for Francesco. We are delighted everything was made easy and quick for you. Please reach out if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleShout out to Tibor for doing an excellent job of helping out on our kitchen appliances and furniture requests! He was incredibly helpful and did a very high quality job - 5 stars!
Madiha Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hello Madiha, thank you so much for your shout out to Tibor! He will be delighted to see this. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleGreat service as usual from East Village team - our washing machine was broken this morning, Ryan from the maintenance team came within a matter of hours to repair. We needed a new machine which was fitted on the same day!
Andrew Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Andrew, thank you so much for your review and recognition of Ryan and our Maintenance team. Please do reach out if we can be of any help at all in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleReally positive experience with Get Living, Massive thank you to Chantal and Davide for an extremely professional and easy going experience arranging our new flat! Very prompt responses to all my requests :)
Louis Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Louis, thank you for taking the time to share your review and mention for Chantal and Davide. Welcome to East Village and do reach out to us if we can be of any further assistance in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleI would say a bit Thank you to the managment team and maintenence as they are always super responsive and available when there is a problem or a question! Today we have had an Issue and the engineer Tony from the maintenence team was super helpful and quick to assist! Fantastic team and amazing managment! Thanks once again from Samaras! :)
Francesco Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Francesco, thank you so much for your review. Tony and our Maintenance team will be delighted to see this. Best Regards, Richard - Head of Resident Experience, East Village.
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5/5
GoogleRecently reported a water leak, James picked up the job and sent Tony out in less than 12 hours from reporting. Tony the Engineer was very polite, professional and fixed the issue within hours. Many thanks
Henry Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Henry, thank you for sharing your review and recognition of James & Tony! Delighted to know your issue was resolved swiftly. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleThere is no better place in London other than EastVillage to live in. Been here for 3 years. Properties are absolute gem, clean and absolutely modern.
EASTVILLAGE is HOME. Stratford is HOME.
Nick from the GetLiving is very helpfull. Others are very responsive and professional as well.
Soumya Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Soumya, delighted to see there is no better place and you consider East Village to be home for you! We hope this continues for a long time to come, and thank you for your mention for Nick and the team. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleHave been a resident since Jan 21 and the handyman, Kevin, has helped us with a range of things around the flat. Each time he has provided quality work and been punctual and professional - would recommend him!
Lucy Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Lucy, thank you for taking the time to share your review and recognition of Kevin. We appreciate your recommendation for him and hope you continue to enjoy living with us! Best Regards- Richard, Head of Resident Experience, East Village.
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5/5
GoogleThank you for the excellent work of Ryan. He professionally fixed my washing machine with his technical skills. He's very pleasant and he explained very well what the problem was.
John Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi John, thank you for your review and mention for our excellent Ryan! He goes above and beyond. Please do let us know if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleThe true test of any relationship is in crisis. At the end of our first year at Getliving East Village, we took a chance put an advance on a flat we didn't see because it was supposedly the same layout of flat but higher up in the building. We took the risk on the existing trust. Saying it didn't work out is a gross understatement of the stress and pain the situation caused. The 5 star rating is for Kate Easterling for making the nightmare into an happy ending with candour, empathy , urgency, and care. Getliving is bloody lucky to have her on their side. I hope they do better to keep people like her, and preventing disasters rather than looking for forgiveness. Because good people always move, and it costs a heck a lot less to keep them than rolling the dice in the market. The same goes to the flourishing community in the neighbourhood. Don't put good people into too many situations for tests. Buildings don't make homes, people do.
Cai Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Cai,
Thank you for your feedback about Kate, you are absolutely right it is certainly the people that truly impact on the experience of our residents and Kate does a fantastic job. We would really welcome the opportunity to discuss your review in more detail. I know you have reached out to us, so we will be in touch very soon, your feedback is very important to us.
Jackie - Director of East Village
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5/5
GoogleTop quality service from start to finish. Chantal was amazing and made things hassle free and in a speedy manner. Claire was very professional and knowledgeable too.
Highly Recommend!!
Zeeshan Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Zeeshan, thank you so much for taking the time to share your review! We sincerely appreciate your recommendation and recognition of Chantal & Claire. Please do reach out if we can be of any assistance at all in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleHave lived here for 4 years and loved every minute! Recently moved to another flat within East Village and can highly recommend my relationship manager Daiva for all her help on making me feel settled in, and also being there for anything I need since my move !
Jodie Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Jodie, thank you so much for your review and continued loyalty! We appreciate your recommendation for Daiva - delighted to see she has been there for you. Best Regards, Richard - Head of Resident Experience, East Village.
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5/5
GoogleAbsolutely great experience working with the Get Living team, especially Dave and Zareena. They provided us with all the information we needed and were always available to assist us on all kinds of questions.
Felipe Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Felipe, thank you for sharing your review and delighted to see Dave and Zareena delivering a great experience along with the team. They will appreciate this. Please feel free to reach out if we can be of any help in the future. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleRikki Lam and Zainab Fayad worked tirelessly to help us with our flat viewings and move-in. They were responsive, proactive and professional throughout, and a joy to deal with.
Tatomj Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Tatomj a, thank you so much for your review and mention for Rikki and Zainab. Welcome to East Village! Best Regards, Richard - Head of Resident Experience, East Village
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5/5
Googleβ¨STELLAR SERVICE from Ryan and Kevin of the Get Living Maintenance Team! β¨
Thank you so much for being super professional, quick to respond and for being so friendly. Really appreciated! I would highly recommend the Team and thanks again for doing an amazing job!
AMT Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
AMT, thank you for your stellar review for Ryan & Kevin and recommendation for the team! We appreciate this and delighted to see everything was resolved quickly. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleMe and my girlfriend moved over to east village recently and have always got our problems solved and sorted very efficiently!
Like to mention the young plumber who sorted our toilet problem with ease and had the necessary with him already! Brilliant
Jason Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Jason, thank you for sharing. It is great to see our Maintenance team looking after you and resolving any issues. Welcome to East Village and we wish you a happy time with us! Best Regards, Richard - Head of Resident Experience, East Village
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4/5
GoogleThanks for quick and helpful reply. Ibrahim was very quick to send us our electricity meter reading. In general however its a painful process instead of having access to the meter or being able to receive frequent readings every month on the time they are done (At least until smart meter is offered by our provider)
Omid Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Thanks Omid! Great to see Ibrahim resolved this quickly for you. Meter reading are an area we are working on to make as seamless as we possibly can. Best Regards, Richard - Head of Resident Experience, East Village
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5/5
GoogleThe team at GLL are supportive, prompt and provide you with a level service that makes you feel right at home, even before moving in to the East Village precinct. Cool team who host clear guidance on initial tenancy set up which is an easy process in itself. Look forward to moving in to the area this week!
Phillippa Β· 12 June 2022 Β· Get Living London (1 East Park Walk)
Agent replied Β· 11 June 2024
Hi Phillippa, thank you so much for taking the time to share your review! If there is anything at all we can assist with, please do stop by our Welcome Office. Best Regards, Richard - Head of Resident Experience, East Village
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