5/5
Pleasant staff, great service, always available when issues arise. Nothing bad to say at all
Trusted Agent profile
★★★★★
1,380 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.
Get Living's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Pleasant staff, great service, always available when issues arise. Nothing bad to say at all
5/5
Alba was extremely helpful when I had issues with the payment system and the problem was sorted within minutes! Thank you.
Hi Anaelle, thank you for sharing your review! Delighted to see that Alba was able to resolve this quickly for you. Please do reach out if we can be of any further help in the future. Best Regards, Richard - Head of Resident Experience, East Village
5/5
Special thanks to Dave and Alex for their help during the renting process! They were a pleasure to interact with.
5/5
Thanks Zareena Aziz and Maria Botella for all the support during the rental process!
5/5
Dave Osbourne and Alex Cheung have been so great! Every question, and every query answered! Absolute class :)
5/5
Dominic Dennis on the Maintenance team was very helpful! He sorted out my request immediately.
Thanks Zoe, we appreciate the time you have taken to write this review. Jackie - Director of East Village
5/5
Thanks to Claire and Zainab, our application process was smooth and pleasant!
5/5
Thank you so very much Abdul, Rose and the whole Get living theme for always supporting us in our tenancy.
5/5
Thank you Ryan for sorting out fridge so quickly. Within 24 hours after we submitted issue!
Thank you so much for the review , we are delighted we were able to fix the issue quickly for you. Jackie - Director of East Village
5/5
Francesco Vertaglio responded me very quickly and explained all details I need to help me reserve a parking place. Really appreciate.
5/5
Kate Easterling at Get Living is the best. Helped out massively and went above and beyond with my move. Thanks again.
Hi Jack, thanks for taking the time to share your review and mention for Kate. I couldn’t agree more! Please do let us know if we can be of any help at all in the future. Best Regards, Richard - Head of Property & Resident Experience, East Village
5/5
The apartment's response are very quick. It was the first time I rent the apartment and Claire and Alex provide me a lot of help.
5/5
Maria and Alex have been exceptionally helpful with the whole renting process. Everything progressed smoothly.
5/5
Great place to stay, ideal location and brilliant service all round. Chantal Snoad down at the get living offices was particularly helpful and supportive for all things get living!
5/5
Ryan has been fantastic at replacing out brown dishwasher Always very smiley and polite Thanks again Ryan
Thanks for the review Emily, we really appreciate it. We will certainly make sure that Ryan sees this. Please don't hesitate to contact us if you need anything. Jackie - Director of East Village
3/5
Overall I’m very happy with my time in east village and I would do it again. However management has neglected security issues and anti social behaviour happening around the area and those desperately need to be sorted.
Hi Arnold, we are so pleased you have been happy at East Village, but really concerned about your comments related to the security. We have a security team on site 24/7, a 24/7 security contact number for residents, nearly 500 CCTV cameras and we are always looking at ways to ensure the area is safe and secure. We understand your disappointment when we are affected by anti social behaviour, we share your disappointment. We would welcome the opportunity to talk to you but cannot find any records of you living in a Get Living home. Please email us at hello@getliving.com at your earliest opportunity. Jackie - Director of East Village (Get Living)
5/5
Very swift, concise and excellent correspondence from Francesco who's helped me find a parking spot after years of attempting.
Thank you Akhlak, we appreciate your feedback and will certainly pass this on the Francesco. Jackie - Director of East Village
5/5
It was clearly a busy time at Get Living with the Olympic Village in high demand, but Claire Oki made time for me to ensure that I found the perfect pad.
5/5
Had a really great move-in facilitated by Paula, Ibrahim, and James. They did such a great job and were so helpful throughout! Thank you!
5/5
Excellent service, and grateful thanks go to Rosa De Vera for sorting out my disabled parking while visiting my daughter. Very helpful.
Thanks Ewen, we really appreciate the time you have taken to leave us a 5* review. We shall certainly pass this on to Rose. Thanks again. Jackie - Director of East Village
5/5
Thanks to Claire Oki, she is helping me with reserving a one-bed apartment in Laurel Point, and she had always response quickly and efficiently.
Thank you so much for the review, and for mentioning Claire for doing an outstanding job. We will certainly pass this on to her. Jackie - Director of East Village
5/5
It is great to have concierge service in a building. Especially Vadim is a very helpful and responsible person. Helped with many small requests.
5/5
We had an issue about the contract document, then our agent Dave and Alex assist us to negotiate the contract problem and finally they solved the problem, me and my roomate are very grateful about it!
5/5
Nice property in beautiful and convenient location, and a promising great living experience will start. The staff Claire from get living really helped me a lot with rental issue.
Thank you for your kind words. If you need anything please don't hesitate to contact us. Jackie - Director of East Village.
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The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.
The three Get Living offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.