Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have just completed 7 years living in a townhouse in the Stratford Olympic Park development. The service we have received from Get Living has been absolutely excellent from start to finish. Any issues we have had (there hasn't been many) are dealt with immediately via an easy to use app for reporting and by a skilled onsite team. We had an issue with the washing machine door and had a brand new washer delivered on the same day! The property and grounds/terrace was maintained immaculately. The team at Olympic Park are outstanding and cannot do enough to help, especially Oriane, Chloe and Connor - all fantastic. The fact we stayed for 7 years is testament to the standard that they deliver. Even the check out process was simple and very fair, no extra hidden charges and just a lovely email wishing us luck with our new home. Hearing horror stories from friends about London landlords, I felt compelled to write this review as Get Living have been the exact opposite. I would not hesitate to recommend to family and friends or use myself again should I ever need a rental!
Catherine · 10 October 2024 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Catherine, and thank you so much for the review. We are delighted we didn't disappoint, please do not hesitate to contact us if you need any further help with anything.
Jackie - Director of East Village
★★★★★ 5/5
GoogleTony provided excellent maintenance service re. my bathroom recently, arriving during the appointed timeframe and making quick work of replacing various parts!
AWu · 10 October 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleRating only, no written review.
Seema · 9 October 2024 · Get Living New Maker Yards
Agent replied · 23 October 2024
Hi Seema, Thank you for your great 5* review. If there is anything else we can help with, do please get in touch.
Many thanks,
John Hards, Head of Relationship Management
★★★★★ 5/5
GoogleTony is an excellent plumber! He quickly fixed my kitchen sink's slow drain and improved the water pressure in my shower. Professional, efficient, and highly recommended!
Z · 3 October 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleI had a wonderful experience finding an apartment with Anna. I wasn’t able to travel and she was so patient sending me floorplans and videos of apartments so that I felt comfortable making the decision remotely. She was incredibly responsive, even with a 5 hour time difference. Would definitely recommend!
Nicole · 3 October 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleMy husband and I have just moved out of Laurel Point after living here for over 2 years. It’s been hands down the best place we’ve lived in whilst in London! The area has everything you need, the flat is modern and the service from Get Living is great. They took care of everything from replacing a lightbulb, fixing a heater valve, etc. Can only recommend! :)
Katarina · 3 October 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleI am incredibly grateful for the excellent service Anna provided during my rental process in East Village E20 Ingsinia Point. She was always enthusiastic and quick to respond to all my queries, ensuring any issues were promptly resolved. Anna is extremely friendly and approachable, always greeting me with a smile. Whether it was answering questions or handling problems, she consistently provided efficient and professional assistance. I feel very fortunate to have had such a dedicated agent and would highly recommend Anna to anyone in need of rental assistance!
Qizi · 3 October 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleI’d like to express my appreciation for Denis and Bral from the maintenance team today, who were professional, helpful, and friendly!
Laam · 2 October 2024 · Get Living New Maker Yards
Agent replied · 23 October 2024
Hi Laam, Many thanks for taking the time to to give us your feedback and I am delighted to hear that Denis and Brad were able to assist you and you found them helpful and friendly . I will ensure your comments are passed on to the team . Kind Regards Kim, Regional Director
★★★★★ 5/5
GoogleBrad Tom & Den are always super helpful & friendly! They managed to sort our washing machine out in like 10 mins! Absolute lifesavers ❤️
Mehrin · 2 October 2024 · Get Living New Maker Yards
Agent replied · 23 October 2024
Hi Mehrin, thank you for your great review. It's wonderful to hear you are pleased with how quickly the team could solve the issue with your Washing Machine. Brad, Tom and Den will be delighted to hear your kind words.
Many thanks,
John Hards, Head of Relationship Management
★★★★★ 5/5
GoogleA really great place to live with lots of helpful staff! Philippa Mizzi, one of the customer service agents was brilliant in helping me through the process of revising my tenancy and adding a new tenant member. She was quick to respond, efficient and overall we are so pleased. Thank you!
Swalha · 25 September 2024 · Get Living New Maker Yards
Agent replied · 23 October 2024
Hi Swalha, Thank you so much for your lovely review, I am delighted to hear that Philippa was able to assist you and I will ensure your comments are passed on .Thank you for taking the time to review , we really appreciate it. Kind Regards Kim, Regional Director
★★★★★ 5/5
GoogleBest ever experience with Danielle Arban, thanks so much for negotiate for me to move stuff in early. Thank you so much! Super helpful!
Alice · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleDanielle was super helpful, had a really good experience with her explaining and finding solutions for our problem. It is clear she knows what she is doing
Priscilla · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleMihai from get living is incredibly friendly and supportive! He quickly helped me resolve an issue with my delivery. I’m grateful for his assistance!
Yue · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleMaintenance team of get living are superheroes. I can't thank the engineering team enough (shoutout to Tony!) for being so prompt in their response whenever there's any issues around the flat. Most of the time they will send an engineer within a day of the maintenance request!
Sheryl · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleAnna was super helpful throughout the whole process. She was very responsible and responsive. Would recommend her to anyone looking to move into Stratford.
Huang · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleVadym from Get Living is so nice and incredible. I reached East Village at 10 p.m. around, but Vadym still helped me with all his patience and passion. At that time the reception was closed, so I couldn’t get the keys. However, he checked every details and confirmed everything so that I could get into my room. He also told me the receptionists’ hours when I can get my keys and did everything that he could do. He is such a kind and amazing staff!
Jessica · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleVery smooth, streamlined process to rent, perhaps a bit more paperwork than normal, but well worth it. Apartment seemed almost brand new and maintenace requests were taken care of with 24hrs. Very pleased with the quality.
Thank you to Anna and the team for all the help through the process.
Anthony · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleAnna was incredible , she showed us multiple properties (which all were amazing) and took the time to answer our questions and concerns. She had such good communication skills (and witty jokes) and made the process enjoyable. She also helped us manage moving into the property early which we were so grateful for. Overall a great experience!
Mona · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleI had a wonderful experience viewing properties. The homes in East Village are beautiful and perfect for young people. Anna is a very enthusiastic agent who showed me different types of properties and gave detailed explanations about the interiors and the shared outdoor spaces. I am very grateful to her for her help.
Esther · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleThe maintenance team are fantastic, the prompt speed of response and their team make a stressful experience easy to manage. Bryan in particular, has been such a help with some issues we've experienced and helped make our home better. Thanks!
Savannah · 24 September 2024 · Get Living London (1 East Park Walk)
★★★★★ 2/5
GoogleRating only, no written review.
James · 23 September 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi James, delighted that the viewing with Keisha went well and provided with you with all the required information. We look forward to hopefully welcoming you to New Maker Yards soon! Kind Regards Kim, General Manager
★★★★★ 5/5
GoogleAmazing environment. We are enjoying our stay, here.
Damilola · 23 September 2024 · Get Living New Maker Yards
Agent replied · 23 October 2024
Hi Damilola, thank you for taking the time to leave us a review and it's great to hear you are enjoying your stay with us. If there is anything else we can help with, please get in touch. Many thanks, John Hards, Head of Relationship Management
★★★★★ 5/5
GoogleHad a little issue with the kitchen counter, Rosetta picked up the issue and had the maintenance in in no time to get it fixed 😊 …
Alexandros · 23 September 2024 · Get Living New Maker Yards
Agent replied · 23 October 2024
Hi Alexandros, Thank you very much for your review , sorry to hear you had a problem but good to know Rosetta and the maintenance team were able to assist . Kind Regards Kim, Regional Director
★★★★★ 5/5
GoogleThanks to Denis, Tom and Ryan @ The Get Living team for sorting out my maintenance issues!
Michael · 23 September 2024 · Get Living New Maker Yards
Agent replied · 23 October 2024
Hi Michael, Many thanks for your review , sorry you had some issues but I am delighted to hear that the team were able to assist you and I will ensure your comments are passed on. Best Regards Kim Regional Director
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