Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleGetliving don’t welcome prospective residents. Called from 9:30 for 50 minutes no one picks up the phone for their new resident lines, tried other lines still no one answered.
Also you messed up with my viewing. I booked viewing on last Friday for Monday (today) and colleague said that would send confirmation to my email. NEVER RECEIVED CONFIRMATION.
Am on my way to the viewing and call to double check if the viewing was made. UNSURPRISINGLY YOU DIDNT MADE SUCH APPOINTMENT!
very surprised with the low standard service provided by this company, can’t imagine this is what you did for prospective new tenants. Shame on Getliving
Jingqi · 19 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Jingqi
I am very sorry to hear about your experience. If you would like to discuss this further please do not hesitate to reach out to me directly.
Nick Marston - General Manager, East Village
★★★★★ 5/5
GooglePhilippa Mizzi is absolutely fantastic! She is incredibly helpful, always quick to respond, and provides top-notch professional service. Every interaction with her has been smooth and efficient, and she consistently goes above and beyond to ensure everything is handled perfectly. I highly recommend her services to anyone looking for reliable and expert assistance!
Yumeng · 19 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Yumeng
Thank you so much for your incredible feedback, and we agree that Philippa is fantastic! We'll be sure to pass your thanks on and I know she'll be delighted. We look forward to welcoming you to East Village and hope you enjoy your stay.
Nick Marston - General Manager, East Village
★★★★★ 5/5
GoogleWe had a great experience working with Anna Dhesi. She assisted us in finding the perfect apartment and guided us through the entire process.
Ksenia · 18 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Ksenia - thank you so much for your fantastic feedback! We are so glad you experienced such a smooth process were able to find your perfect home in East Village. We'll be sure to pass your thanks on to Anna!
Nick Marston - General Manager
★★★★★ 5/5
GoogleI recently had the pleasure of working with Anna to find an apartment in east village, and I couldn't be happier with the experience. From the start, Anna was incredibly helpful and attentive. She took the time to understand exactly what we were looking for and provided us with a range of options that perfectly matched our needs and preferences.
Thanks to Anna, we found the perfect apartment. If you're looking for a leasing agent who genuinely cares and will go above and beyond to help you find the right place, I highly recommend Anna Dhesi!
Jaswanth · 18 August 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleGianna was very friendly and polite while helping me find my parcel in the parcel room for the first time after having recently moved in
Nicholas · 16 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Nicholas , Thank you for your review and taking the time to recognise Gianna. I am pleased she was able to assist you . Do let us know if there is anything else we can assist with. Best regards Kim, Regional Director
★★★★★ 5/5
GoogleIt was really immersive and my guide Olawumi was very helpful and kind. I got a sense of my living space and the information given was simple and made settling in easy
Jessica · 16 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Jessica , we are delighted to welcome you to New Maker Yards and hope you will be very happy in your new home . Its great to know that you found Olawumi helpful and I will be sure to pass on your lovely comments. All the best Kim , Regional Director
★★★★★ 5/5
GoogleThe application process and guide was extremely thorough and detailed. Aimee was great, providing us with lots of information and helping us to get a parking space which was extremely important for our work. Looking forward to living here.
Callum · 16 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Callum, Thank you for your review and taking the time to recognise Aimee. I am pleased she was able to assist you , and we look forward to welcoming you to New Maker Yards .
Best regards Kim, Regional Director
★★★★★ 5/5
GoogleI’ve been living here for about two months and have really enjoyed the vibes and my time so far. The staff are incredibly helpful and friendly, and the maintenance team is absolutely fantastic. I’d like to give special thanks to Rosetta, who has been highly supportive and responsive to our maintenance requests and any other questions we had; Kinga, who took great care of our move-in process; and Nina, for her assistance with the initial viewing and tenancy processing.
HO · 16 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Gordon, Many thanks for your fantastic review. It's great to hear your are enjoying things here so far at New Maker Yards, and I'm sure the whole team will be delighted to hear your kind words. Many thanks,
John Hards, Head of Relationship Management.
★★★★★ 5/5
GoogleI had a viewing scheduled with Aimee over there weekend and she was so flexible with timing and was extremely helpful when we got there.
She walked us through everything in such great detail and didn’t rush through our questions and explanations. I’ve now been able to put down the holding deposit to ensure I get the unit and that wouldn’t have gone so smoothly without Aimee’s help.
Excited to move in the next few weeks!
Kaniz · 16 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Kaniz, Many thanks for taking the time to review, we really appreciate it and Aimee will be delighted to hear your great feedback. Thank you for choosing New Maker Yards and we look forward to welcoming you to the Neighbourhood soon. Kind Regards Kim , Regional Director
★★★★★ 1/5
Trustpilot100% THE WORST AGENCY IN LONDON
. I applied for this development over a month ago, and my application kept getting brushed away by the staff here and the company they partnered with to complete referencing called ‘’complete moves’’. The first time my application got rejected due to affordability however I was then assured that I am able to apply with a guarantor which I did. Only then to get ignored and be told that they will not be accepting guarantors. I was then told to apply a 3rd time, however both companies get living and complete moves are impossible to reach their excuse is that there is no one available at the time even though I only call during working hours. I strongly advise you to check the reviews of complete moves as get living deals directly with them before considering an apartment here. I have never received such incompetent and poor service to the point where i had to raise a formal complaint and will be escalating this to the property ombudsman and the relevant bodies. This whole experience has caused me unbelievable distress and waste of time despite the fact that I meet all the criteria, they will reject you if they don’t like you and will claim that they don’t have your application.
Omar · 14 August 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleElla is helpful and provide quick response
Eric · 12 August 2024 · Get Living New Maker Yards
Agent replied · 9 January 2025
Hi Eric, many thanks for your review, we are delighted to hear that you have found Ella helpful and we will ensure that your comments are passed on .
Kind Regards Kim Regional Director
★★★★★ 5/5
GoogleAnna was fantastic! She made finding a great rental easy and smooth. Highly recommend her services!
Selina · 11 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Selina - thank you so much for your fantastic feedback! We are so glad you had such a smooth experience, and we'll be sure to pass your thanks on to Anna.
Nick Marston - General Manager, East Village
★★★★★ 5/5
GoogleI'd like to thank Anna! She showed me couple of apartments that might be a good fit for me, we had an amazing, very detailed and fun tour together which I was impressed! I got one of the apartments, for sure, and it wouldn't be any better than this! I highly recommend to reach out to her if you're considering a flat from Getliving!
Can · 11 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Can - thank you so much for your fantastic feedback! We are so glad you enjoyed your tour and were able to find your perfect home in East Village. We'll be sure to pass your thanks on to Anna!
Nick Marston - General Manager, East Village
★★★★★ 5/5
GoogleWe just had the best experience with Anna Dhesi. She showed us several flats and didn't rest until we found one that met our requirements! All the flats are new and furnished to a very good standard and the rental process is very straightforward. We're very happy!
Mariana · 11 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Mariana - We're so glad that you had such a fantastic experience, and that Anna was so committed to finding you your perfect home. We hope you enjoy your time with us at East Village!
Nick Marston - General Manager, East Village
★★★★★ 5/5
GoogleAnna from Get Living is the best realtor I've ever met. She was really polite, professional, and understood what I needed. She listened to me and went the extra mile to help me find the perfect home. Her knowledge of the market and attention to detail were great. I highly recommend Anna and Get Living to anyone looking for a good real estate agent. Thanks, Anna, for making everything so easy and enjoyable!
Mohammed · 11 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Mohammed - wow! What fantastic feedback for Anna, and we agree she is an exceptional leasing agent. We're so glad you were able to find your perfect home, and hope you enjoy your time with us at East Village.
Nick Marston - General Manager, East Village
★★★★★ 5/5
GoogleAnire has been beyond exceptional in her communication. She consistently responded to my queries promptly and helpfully. Glad to have her help and rent with Get Living.
Nyamdavaa · 11 August 2024 · Get Living London (38 New Kent Road)
Agent replied · 25 August 2024
Hi Nyamdavaa,
Thank you for your review.
Its great to hear of your rental experience and i will pass on your kind works to Anire.
Kind Regards
Jane Reeves
Regional Director
★★★★★ 5/5
GoogleWe have just been approved for a beautiful 3 bed apartment! Ella Faulkner was a great help, and I can’t wait to be party of the community!
Joe · 9 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Joe, Many thanks for the review I am delighted to hear that you were happy with your viewing experience and that you have found Ella helpful . Thank you for choosing New Maker Yards and we look forward to welcoming you soon. Kind Regards Kim, Regional Director
★★★★★ 5/5
GooglePerfect team for completing rent process. They were so helpful and understanding every needs of tenants. Thank you so much again to Ella.
Mahir · 9 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Mahir, thank you for your great review. I'll certainly pass on your kind comments to Ella, and we look forward to welcoming your into your new home in due course.
Many thanks, John Hards, Head of Relationship Management.
★★★★★ 5/5
GoogleFantastic and seamless experience with Emily Smart, Janice Wall, Nick Marston and Abdul Jalil. Very fast response throughout the whole application process. Special thanks for Abdul showing me multiple but targeted options at the room tour.
Yan · 4 August 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Yan - thank you so much for your feedback, we are so glad that you found the process both quick and painless. We'll be sure to pass on your thanks to the whole team, and Abdul in particular who I know will be very happy! We hope you enjoy your time with us at East Village.
Nick Marston - General Manager, East Village
★★★★★ 5/5
GoogleMany thanks to Anire for his excellent consulting service regarding Elephant Central. Her guidance was useful, and it was indeed through his help that I could successfully book the apartment. I am eagerly looking forward to enjoying my stay there.
Yuxin · 4 August 2024 · Get Living London (38 New Kent Road)
Agent replied · 25 August 2024
Hi Yuxin,
Thank you for leaving us such positive review.
We look forward to meeting you at our next event.
Kind Regards
Jane Reeves
Regional Director
★★★★★ 5/5
GoogleExtremely helpful resident team. Rosetta was amazing when helping with my car parking space!
Nathan · 2 August 2024 · Get Living New Maker Yards
Agent replied · 23 August 2024
Hi Nathan , Thank you very much for taking the time to review , I am delighted to hear that you have found the team helpful and able to assist you, especially Rosetta and I will be sure to pass on your lovely comments . Have a great weekend , Best regards Kim, Regional Director
★★★★★ 1/5
TrustpilotPoor service
Poor service, agents take money for deposit and then cancel the reservation even you’ve got a guarantor with a good income. Avoid this company
Oleh · 2 August 2024 · Get Living London (1 East Park Walk)
★★★★★ 5/5
GoogleZainab ensured we had a smooth application process. She responded promptly to any questions we had and provided us with clear next steps whenever she emailed.
Jason-Olivier · 28 July 2024 · Get Living London (1 East Park Walk)
Agent replied · 25 August 2024
Hi Jason-Olivier - thank you so much for your feedback, I know that Zainab and the contracts team will appreciate it hugely! We hope you enjoy your time with us at East Village
★★★★★ 5/5
GoogleThank you for repairing my kitchen sink leak. That was wonderful. My regards to Denis and Brad x
Choice · 26 July 2024 · Get Living New Maker Yards
Agent replied · 27 November 2023
Hi Choice, Many thanks for your review and good to know you were happy with the work and that Tom & Denis were able to assist . Kind Regards Kim , General Manager
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