Get Living estate agents in London and Salford

★★★★★ 5/5

Google

Our experience with the team at Get Living Elephant and Castle was excellent! All viewings were arranged promptly and efficiently. The staff were very professional throughout. A special shout-out goes to Anire, a truly outstanding young lady that Get Living should be proud of. Her professionalism, positive attitude, and politeness were exceptional and made the whole process a pleasure. Highly recommended!

Nasia · 16 July 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Desiree is really great manager! She makes this building beautiful!

俞芳 · 12 July 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

I’ve had an excellent experience with Get Living so far. Both Anire Omamogho and James Greenlees have been consistently responsive, informative, and professional throughout the process. They answered all of my questions, no matter how specific, and remained flexible and accommodating as my plans evolved. Their support has made what could have been a stressful process feel smooth and straightforward. I really appreciate the level of service and would highly recommend.

Insha · 29 June 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

I had an absolutely fantastic experience with the Get Living Elephant & Castle team! From the very first viewing to the moment we stepped into our new home, everything was seamless and stress-free. The team was professional, friendly, and incredibly helpful, making sure every detail was taken care of. We couldn’t be happier with our new place and highly recommend Get Living Elephant & Castle.

Lazar · 29 June 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

We had a wonderful experience viewing the Elephant and castle apartments. Anire was really helpful and welcoming especially in communicating the necessary information!!!

Yetong · 29 June 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Amazing, Denis and Tom on the maintenance team were so friendly and so helpful with all my queries and repairs!

Alliah · 12 June 2025 · Get Living New Maker Yards

★★★★★ 5/5

Google

My partner and I lived in one of the Get Living Elephant & Castle flats over the last 5 years and we absolutely loved it! The Get Living team was professional, friendly and always helpful. We didn't have to deal with stress or ambiguity about our tenancy and the team was always very accommodating to our needs. Can definitely recommend! We will miss our flat here

Sebastian · 11 June 2025 · Get Living London (38 New Kent Road)

★★★★★ 1/5

Trustpilot

Unreasonable and Invasive Refund Policy

I’m deeply disappointed by my experience with Get Living. After a tenancy application fell through due to multiple issues , they rejected my application and are now refusing to refund the holding deposit I paid, unless I provide them with my bank statement. Let me be clear: I have already provided my full bank account details for the refund, which has always been sufficient with every other organisation I’ve dealt with. Their demand for a personal bank statement is not only invasive and unnecessary, but entirely unjustified. Under UK consumer and tenancy law, including the Tenant Fees Act 2019, a holding deposit must be refunded within 7 days if the landlord or agent chooses not to proceed with the tenancy. Additionally, under the Consumer Rights Act 2015, businesses are not permitted to impose unreasonable barriers to refunds. Withholding my money unless I provide confidential financial documents that have no bearing on the refund process is a clear violation of this principle. It’s extremely concerning that a company of this size is using these tactics to delay or discourage legitimate refunds. I have raised a formal complaint and will escalate this to The Property Ombudsman and Trading Standards if this is not resolved promptly. If you’re considering renting with Get Living, be aware of their obstructive and questionable refund practices. Tenants deserve better !

LS · 5 June 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Lovely maintenance staff who fixed the problems swiftly!

Esme · 28 May 2025 · Get Living New Maker Yards

★★★★★ 5/5

Google

Writing a big thanks to Zainab who helped me with all the documents in order to secure the dream apartment!:) It's rare to find responsive and responsible agencies, but Zainab from GetLiving made 1000 out of 100! Very helpful and had such a smooth and lovely communication. Really grateful!

Anna · 27 May 2025 · Get Living New Maker Yards

★★★★★ 5/5

Google

Great location and great support team. Highly recommended

Fabrizio · 15 May 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Rating only, no written review.

Vincenzo · 5 May 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

I’d like to thank Alicia from Get Living for her patience and calmness - she was fantastic at informing and helping solve situation in an assuring way.

Kerzo · 29 April 2025 · Get Living London (1 East Park Walk)

★★★★★ 1/5

Google

Fantastic flat if you enjoy waiting 3 weeks for maintenance and calling the office to chase up

Paul · 28 April 2025 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

The greatest place I ever stayed, we really enjoyed!👌🏻It’s necessary to emphasize the property management services of GL really do a great job, they are GOAT for me💘 …

Huang · 20 April 2025 · Get Living London (1 East Park Walk)

★★★★★ 5/5

Google

I had a fantastic experience with Ella. From the very beginning, she was professional, friendly, and incredibly helpful. Her communication was excellent, quick to respond, clear, and always willing to answer any questions I had. I’m really grateful for her support.

Joan · 18 April 2025 · Get Living New Maker Yards

★★★★★ 5/5

Google

We were able to close the letting from viewing to moving-in in just 4 days, thanks to the team at GetLiving. Special shoutout to Anire who helped us escalate the process.

Vaibhav · 16 April 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Many thanks to Anire for his excellent consulting service regarding Elephant Central. Her guidance was useful, and it was indeed through his help that I could successfully book the apartment. I am eagerly looking forward to enjoying my stay there.

Yuxin · 16 April 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

I was looking to rent in August 2024, and the service provided by Anire was second to none - we arranged a viewing within 2 hours of my first contact with the firm, all the info on available flats was provided via email, and later on she helped me a great deal with navigating the reservation process and the documents upload. I'd recommend everyone to rent with GetLiving, especially given how fast and efficient the entire booking process is.

Mateja · 16 April 2025 · Get Living London (38 New Kent Road)

★★★★★ 1/5

Google

I arranged an inspection via James Greenlees and viewed two apartments with Desiree, to which we expressed interest and she instructed us to make an offer and be in contact with James. On the same day, I made an immediate offer and emailed James and received no response. Multiple calls and follow-up emails were ignored. It's disappointing for potential tenants to invest time viewing a property (and money for transport), only to be completely ignored with no follow-up.

Carol · 16 April 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

I must praise Anira. She loves her work and is very responsible. Even when she was sick, she still remembered to reply to my email. Her professionalism and thoughtfulness made me feel very secure during the renting process. I strongly thank her!

Amelia · 16 April 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Anire Omamogho was a great help to me.

Yu · 16 April 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Anire is help full agent. all the process was smoothly to book

Timi · 16 April 2025 · Get Living London (38 New Kent Road)

★★★★★ 5/5

Google

Anire is very helpful to help us to find the apartment. She is very nice. Good experience.

Eva · 16 April 2025 · Get Living London (38 New Kent Road)