Trusted Agent profile
★★★★★
1,368 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,368 reviews on two platforms, rated 4.5 out of 5 overall.
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Get Living's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad a great apartment viewing experience. Dan was amazing, extremely professional and friendly. He covered all aspects of the property clearly, answered every question thoroughly, and made the whole process feel easy and stress free! Huge thank you to Dan!
Hi Sophie! Thankyou for leaving such a wonderful review, we are so pleased Dan was able to … More
5/5
GoogleExcellent. They specifically arranged for Chinese-speaking staff member to help with communication, and all the problems we encountered were resolved. They were very patient in handling the process.
5/5
GoogleDan was great to deal with! Smooth process and great communication - highly recommend
5/5
GoogleAmy was really helpful throughout the viewing process and follow up afterwards with all my questions and requirements. Really friendly and approachable. Looking forward to moving into my new home 🏡 …
1/5
GoogleEDIT - Beth from GetLiving accused me of ‘ignoring’ their calls soon after they contacted me when I was at work during a business meeting. I replied to them within the day *with the date when I’ll be available for an in-person conversation*. Two days later they got back to me and asked me to confirm when I’ll be free? Seemed like they didn’t even bother to read my email. Probably the worst letting agency I’ve ever dealt with in Manchester. The first day I moved in I noticed the fridge is rather humid and growing black mould inside. Soon my left eye got bacteria infections. There’s also brownish oily liquid leaking from the bottom of the fridge. GetLiving team insist there’s nothing wrong with the fridge itself even though they didn’t come to inspect it. Further emails requesting maintenance got ignored by GetLiving team. Raised a complaint and they got mad at me. Only moved in a week ago but it’s giving nightmare already. Other reviews complaining about the maintenance issues were right. Should have checked the reviews before I chose GetLiving.
Hello Chi; Thankyou for leaving a review. I understand the team are dealing with your maintenance request, and have been in consistent communication with you. We have attempted to call you, and have left our direct line for you to return our call , please reach out to us so we can resolve your concern. Best; Beth, Get Living.
5/5
GoogleMy wife and I viewed an apartment with Dan today! He‘s an amazing guy and made sure that we get all the information needed! After the viewing he helped me successfully reserve the apartment! Cant wait to move in :)!
Hi Nicolai! What a wonderful review for Dan; we agree he's wonderful! So pleased he was able to find the right apartment for you, we look forward to welcoming you to New Makers very soon. Best; Beth, Get Living.
5/5
GoogleWe completed multiple eicrs in the apartments, we Can’t thank the team enough from new maker yards! Absolute stars 🌟 from the office staff right down to the maintenance lads, made our lives stress free and we was able to complete the jobs with no problems, thanks again 😎 …
Hi Cameron; Thankyou for leaving us a review, we appreciate your hard work getting through the EICRs! Best; Beth, Get Living.
5/5
GoogleLived here for 3 years and it was fantastic. It is expensive but the management company is excellent. Maintenance and grounds impeccable.
Hi - thank you so much for the great feedback, we're so glad you loved living here so much! Nick Marston - Regional General Manager
5/5
GoogleRyan was very helpful with replacing our fridge
Hi Zayaan - thanks for the feedback about Ryan! Nick Marston - Regional General Manager
1/5
GoogleRating only, no written review.
5/5
GoogleWe’ve been living with Get Living for four years now and still really love it here. Recently, we started looking for a new home within East Village, and Georgia Obeng has been amazing throughout the whole process. She’s super friendly, incredibly efficient, and all the homes she recommended were spot on, exactly what we were looking for. With her help, we were able to choose our new place really quickly. Georgia also helped us think through the whole moving plan, making sure we could move in fast while still having enough time to move out comfortably. We really appreciate everything she’s done for us. Get Living has always been a great renting platform, and our experience this time once again proved that.
Hi Lilya - thank you so much for your feedback about Georgia, we agree that she is amazing and she'll be delighted to hear it! Nick Marston - Regional General Manager
5/5
GoogleRating only, no written review.
Thanks for the review, Yanhua! Nick Marston - Regional General Manager
5/5
GoogleVal did an outstanding job repairing the cracks in my washbasin today! He arrived right on time, assessed the situation thoroughly, and explained the repair process in clear, simple terms. The work itself was meticulous, he carefully fixed the cracks, matched the color perfectly, and left the basin looking like new. You can barely tell there was ever any damage.
Hi Hanjiang - Thanks for the great feedback about Val, he'll be so pleased to hear it! Nick Marston - Regional General Manager
5/5
GoogleMerry Christmas to a brilliant team and community. Pet friendly and family orientated throughout the village. International yet very British feeling. I love to see those smiley golden retrievers out on the green, their heads held high and wagging their tails! Then you run into a ferret or two! The whole team is well managed. From Lettings, to Management to Maintenance. Homes are a good size and very competitively priced, residents always return or renew. Being next door to heaven on Earth Westfield shopping centre doesn't hurt either!
Merry Christmas to you too! We are so pleased to hear how much you love living in East Village, and that the time and effort our team puts in is appreciated so much. Wishing you a very merry Christmas, and a happy New Year! Nick Marston - Regional General Manager
5/5
GoogleHad some dishwasher issues and they were on it so quickly!! Couldn’t thank Ryan enough for A) diagnosing the issue, B) coming well equipped to resolve the issue, C) giving me a tutorial of the new machine and what he suggests in order to get the best performance and save a little on the bills. Thank you Ryan!
Hi Adam - thanks for the feedback, we're so pleased that Ryan was able to help you so effectively and he'll be delighted to hear it! Nick Marston - Regional General Manager
5/5
GoogleSuper quick and super friendly
Hi Charlie - thanks for the review! Nick Marston - Regional General Manager
5/5
GoogleI had the cracked ceramic hob replaced today - the agreed day ✅ The engineer made a courtesy call to make sure everything was in place first - situational awareness 😊 The engineer then came back later and fitted the hob efficiently ✅ The hob is working beautifully ✅ I'm very pleased 😊
Hi Alistair - thanks so much for the amazing feedback, the team will be delighted to hear it! Nick Marston - Regional General Manager
1/5
TrustpilotAwful communication from lettings agency
I would rather pay less for basic accommodation than live here again. Whilst I haven't had any issues with the flat itself the response rate of the management company is appalling. We have rang up, been into the office, and left maintenance requests on the portal and have been straight up ignored. This has caused unforeseen costs and stress with zero compensation from Get Living. I wouldn't recommend it to anyone.
1/5
TrustpilotWorst agency I ever had to deal with
Worst agency I ever had to deal with. Completely spineless when it comes to communication. Avoid like the plague.
5/5
GoogleThis summer I came to view apartments at Get Living, and with the patient help of Anire and get living team I am now preparing to move into the community! Anire’s service made me feel very supported and reassured throughout the whole process. She was always patient, responsive, and communicated clearly, which made everything smooth and stress-free. I truly appreciate her professionalism and warm attitude!
Hi Lexie, Thank you for leaving us this great review. it means so much to the team. Its wonderful to hear if your experience here at Get Living. We hope to see you soon at our next event. Kind Regards Danielle Nicholls Neighbourhood Manager
5/5
GoogleI would like to give very positive feedback for Anire Omamogho. She has been extremely responsive and always replies very quickly to my queries. Her communication is clear, warm, and professional, which makes the whole process much smoother and more reassuring. I really appreciate her helpful and enthusiastic support.
Hi Angela, Thank you for taking the time to leave us this wonderful review, its great to hear of your experience. We will pass on your kind words to Anire, and we look forward to seeing you soon. Kind Regards Danielle Nicholls Neighbourhood Manager
5/5
GoogleThank you for Anire, she is really kindly person who help my friend rent a suitable apartment in 1 week.
Hi Song, Thank you for taking the time to leave us this lovely review. i will pass on your Kind words to Anire. Kind Regards Danielle Nicholls Neighbourhood Manager
5/5
GoogleWe stayed in Raglan House for a year, it was wonderful and we really appreciate the care and support provided by each of the team members. They have 24/7 security who are very helpful, the team who helped with viewings Anire and Alexis were great and the property management team Desiree, Percy were amazing as well. And most of all big shout-out to Dan and Stella at the Concierge who are always all-smiles and brilliant. The house itself was great, barring a few appliance issues we had but they were promptly looked into by the staff. We loved the 3rd floor club house, great space to catch up on work or wind down with a book. The neighbourhood itself is quite busy and noisy because of all the construction going on, but the area has great connectivity. Elephant Central itself though is very well managed and we really liked staying here. All in all, big kudos to their entire team and staff for being super friendly, approachable and helpful!
Hi Dhanika, Thank you for taking the time to leave us such a wonderful review, this means so much to the team to know you have enjoyed your time here at Elephant Central. I will pass on your kind words to the team. Kind Regards Danielle Nicholls Neigbourhood Manager.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (1 East Park Walk) has the most, with 849 reviews rated 4.4 out of 5, followed by Salford with 376.
The three Get Living offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.
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