5/5
Rating only, no written review.
Agent replied · 13 April 2026
Thank you for the 5*, we’re glad you’re happy with our service! Best wishes, Dan Thorne | Sales Director
Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,110 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,110 reviews on three platforms, rated 4.8 out of 5 overall.
1,322
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
776
Reviews on Trustpilot
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for the 5*, we’re glad you’re happy with our service! Best wishes, Dan Thorne | Sales Director
5/5
Claire was very helpful and answered all our questions. After a few disappointing viewings with agents who knew nothing about the properties they were selling, Claire was a welcome change. Would recommend.
We’re so pleased Claire could provide helpful and knowledgeable support after your previous viewings, thank you for recommending her! Best wishes, Dan Thorne | Sales Director
5/5
Have met Claire before so was nice to be shown round be her.
We’re pleased to hear it was nice to be shown around by Claire again! She’ll be happy to hear your kind words. Best wishes, Dan Thorne | Sales Director
5/5
Very helpful answering any questions that were asked.
We’re glad to hear all your questions were answered and that you found the team helpful! Best wishes, Dan Thorne | Sales Director
5/5
Taylor was incredibly bubbly and helpful, the knew a lot about the area (what kind of people lives locally, what were the local shops, etc). She gave a lot of information about the property and remained professional but friendly the whole time.
Thank you for your fantastic review Alex. I’m delighted to hear that Taylor made such a positive impression and was able to share helpful insights about both the property and the local area. It’s great to know her friendly and professional approach made the viewing such a good experience for you. Kenya Ferguson Gatekeeper
5/5
Kenya done everything she said she would keeping you updated without being a pain was really helpful and friendly and sold for us what more could you want thank you.
Thank you very much for your kind feedback. I’m really pleased to hear that you felt well supported and kept informed throughout the process, and that we were able to achieve a successful sale for you. It was a pleasure to help, and I truly appreciate you taking the time to leave such a lovely review. Kenya Ferguson Gatekeeper
4/5
Wasn’t particularly easy to book viewing online but went well on the day, Claire was punctual, polite and helpful, wasn’t in possession of all the information that I needed about the property but was able to tell me how to get in contact with landlord via their website to ask these questions. Property not quite right for me but I’d use the agency again
Thank you for your feedback, Caroline. I’m pleased to hear that the viewing itself went well and that Clare was punctual and helpful on the day, although I’m sorry the online booking process wasn’t as straightforward as it should have been. We really appreciate your comments and are glad to hear you would consider using us again. Best wishes, Kenya Ferguson Sales Director, Gatekeeper
5/5
Great showing round the property, was very friendly and inviting to us.
Thank you for your kind feedback, Monty. I’m really pleased to hear that you had a great viewing experience and felt welcomed during the visit. We really appreciate you taking the time to leave a review. Kenya Ferguson Gatekeeper
5/5
If you have a property that you need managed I strongly recommend Lucy and the team at Gatekeeper Witney. They look after the property as if it were their own. Very professional, very personable. You have complete peace of mind. Thank you again.
Thank you for your wonderful review Clair . I’m so pleased to hear that Lucy and the Witney team have given you such confidence and peace of mind in managing your property. We truly appreciate your kind recommendation and your continued trust in Gatekeeper. Dan Thorne Sales Director,
1/5
I feel I was completely discriminated against for having disability i was able to provide a garantour and it still wasn't enough. these people in the office are mercenary and landlords dont have to really provide a reason
Hi James, We’re really sorry to hear how disappointed you felt, we completely understand how frustrating this must have been after the time and effort you put into your applications. We put your application forward and spoke with the landlords to support it, however the final decision always sits with them and unfortunately they chose to proceed in a different application. While we do everything we can to present applicants positively, we do have very limited control over that outcome. We’re really pleased to hear you’ve now found somewhere and wish you all the best in your new home. Kind Regards, Phil Kendall
5/5
Rating only, no written review.
Thank you for your 5-star review Elisa. We really appreciate you taking the time to leave such positive feedback for the team. We’re delighted you had a great experience with Gatekeeper. Kenya Ferguson Gatekeeper
4/5
Rating only, no written review.
We’re pleased you had a great experience and appreciate your feedback. Best wishes, Dan Thorne | Sales Director
5/5
Rating only, no written review.
We’re thrilled to see your 5-star rating , thank you for your support! Best wishes, Dan Thorne | Sales Director
5/5
Rating only, no written review.
Delighted you had a positive experience with us, we really appreciate your 5 stars. Best wishes, Dan Thorne | Sales Director
5/5
On time polite informed professional and friendly only problem was not as listed . Not first floor which is very disappointing Kind regards Julieane
Thank you for your feedback, Julie! I’m delighted to hear that our team provided a professional and well-informed service. We’re always here to help and appreciate your kind words. Dan Thorne Sales Director, Gatekeeper
5/5
Rating only, no written review.
Thanks so much for the 5-star rating! It means a lot to the team. Best wishes, Dan Thorne | Sales Director
5/5
Hi there, we booked a second viewing with Taylor Symons for 58 quarry road , Witney, when we arrived the property was ready for us to view, she allowed us plenty of time to look round and answered all our questions. We then put an offer in …
We’re delighted Taylor could make your viewing and offer process smooth and efficient, she’ll be thrilled to hear this, and we really appreciate your recommendation. … More
5/5
Rating only, no written review.
Thank you for taking the time to leave a 5-star rating, we’re glad you’re happy with our service. … More
5/5
Very kind
Thanks so much for the 5-star rating! It means a lot to the team. Best wishes, Dan Thorne | Sales Director
5/5
Very nice and clear communication viewing.
We’re pleased the communication during your viewing was clear and helpful. Best wishes, Dan Thorne | Sales Director
5/5
Very good friendly and right
Thank you for your feedback! We’re glad you found the service friendly and accurate, it’s always great to … More
5/5
Rating only, no written review.
Thank you for the 5* rating, we really appreciate your support! Best wishes, Dan Thorne | Sales Director
5/5
Taylor was brilliant throughout and was happy to help. I really like the Gatekeepers approach with clients. Well done guys
We’re thrilled Taylor could provide such helpful support, and it’s great to hear you appreciate our approach, we’ll be sure to pass this on to the team. … More
5/5
Rating only, no written review.
We’re thrilled to receive your 5* rating, thank you for taking the time to rate us! … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 865.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
Tell us what you need and up to 3 trusted local agents will be in touch.