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Gatekeeper reviews

★★★★★ Excellent

865 reviews across 2 platforms

77 High Street, Witney OX28 6JA

Gatekeeper's Witney office at 77 High Street is rated 4.7 out of 5 across 865 reviews on two platforms, including 853 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026. Checked 9 October 2026.

Google logo

4.7 / 5

853

Reviews on Google

This office

View Agents logo

5.0 / 5

12

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

Trusted Agent 2026 results for Gatekeeper. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Witney office, from every platform, shown as written. First names only.

5/5

Google

Can’t recommend Kenya at gatekeeper enough, the thought of the sale of my property has been a very anxious period for me and thanks to Kenya’s great support and management in both dealing with me and the sale of the property she’s kept it very much stress free and gone over and above to help with my situation so thank you Kenya

Aharen · 8 August 2026

Agent replied · 22 August 2026

Thank you so much for such a kind and thoughtful review! I completely understand how stressful selling a property can feel, so I’m really pleased I’ve been able to make the process easier for you and provide the support you needed. It’s … More

5/5

Google

I have been with Gatekeeper for almost 2 years now, and I can say they are great, they keep me informed about everything, very quick to reply to my emails or calls. Charlie is great property manager, very quick with any inquires I have.

Thamires · 17 August 2026

Agent replied · 24 October 2024

Hi Thamires, Thank you for the positive feedback! I’m delighted to hear that our team was quick to respond and kept you well-informed. If you need any further assistance, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper

4/5

Google

Wasn’t particularly easy to book viewing online but went well on the day, Claire was punctual, polite and helpful, wasn’t in possession of all the information that I needed about the property but was able to tell me how to get in contact with landlord via their website to ask these questions. Property not quite right for me but I’d use the agency again

Caroline · 13 March 2026

Agent replied · 13 April 2026

Thank you for your feedback, Caroline. I’m pleased to hear that the viewing itself went well and that Clare was punctual and helpful on the day, although I’m sorry the online booking process wasn’t as straightforward as it should have been. We really appreciate your comments and are glad to hear you would consider using us again. Best wishes, Kenya Ferguson Sales Director, Gatekeeper

5/5

Google

We met Clare, the agent from Gatekeeper, and she gave us a wonderful welcome. She explained everything clearly and made the whole viewing experience comfortable and easy. We highly recommend Clare for anyone looking to view a property. …

Jaseena · 1 August 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful review! It’s lovely to hear that Clare made you feel so welcome and that her friendly, clear approach made the whole viewing comfortable and easy. I’ll make sure she sees your kind words and … More

5/5

Google

Clare was kind, friendly, and very knowledgeable. She gave us a thorough tour of the studio apartment and answered all of our questions clearly, making the whole viewing experience informative and enjoyable.

Mike · 1 August 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review! It’s wonderful to hear that Clare’s friendly and knowledgeable approach made your viewing both informative and enjoyable, and that she took the time to answer all of your questions. I’ll be sure to … More

5/5

Google

Clare was really helpful and welcoming when we came to view a property. She was informative and gave us the time we needed. Great service - thank you Clare!

Utility · 8 August 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review! It’s great to hear that Clare made you feel welcome, provided all the information you needed and gave you plenty of time to view the property at your own pace. I’ll be sure to pass your kind … More

5/5

Google

Had a great viewing experience with Gatekeepers today. Clara was absolutely lovely, very patient, clear in her explanations, and took the time to walk us through everything without rushing. She answered all our questions and made the whole process feel smooth and stress-free. Really appreciated her professionalism and friendly approach.

Chaitu · 13 February 2026

Agent replied · 13 April 2026

We’re thrilled Clare could make your viewing smooth, clear, and stress-free, she’ll be delighted to hear this. Best wishes, Dan Thorne | Sales Director

5/5

Google

If you have a property that you need managed I strongly recommend Lucy and the team at Gatekeeper Witney. They look after the property as if it were their own. Very professional, very personable. You have complete peace of mind. Thank you again.

Clair · 13 March 2026

Agent replied · 13 April 2026

Thank you for your wonderful review Clair . I’m so pleased to hear that Lucy and the Witney team have given you such confidence and peace of mind in managing your property. We truly appreciate your kind recommendation and your continued trust in Gatekeeper. Dan Thorne Sales Director,

5/5

Google

Taylor was incredibly bubbly and helpful, the knew a lot about the area (what kind of people lives locally, what were the local shops, etc). She gave a lot of information about the property and remained professional but friendly the whole time.

Alex · 13 March 2026

Agent replied · 13 April 2026

Thank you for your fantastic review Alex. I’m delighted to hear that Taylor made such a positive impression and was able to share helpful insights about both the property and the local area. It’s great to know her friendly and professional approach made the viewing such a good experience for you. Kenya Ferguson Gatekeeper

5/5

Google

Big thank you to Clare for the viewing today very lovely and Knowlegable

Alex · 1 August 2026

Agent replied · 22 August 2026

Thank you for your lovely review! It’s great to hear that Clare made your viewing such a positive experience and that you found her friendly and knowledgeable. I’ll be sure to pass your thanks and kind comments on to her. … More

5/5

Google

Claire was very helpful and answered all our questions. After a few disappointing viewings with agents who knew nothing about the properties they were selling, Claire was a welcome change. Would recommend.

Fred · 13 March 2026

Agent replied · 13 April 2026

We’re so pleased Claire could provide helpful and knowledgeable support after your previous viewings, thank you for recommending her! Best wishes, Dan Thorne | Sales Director

5/5

Google

Clare was exceptionally warm and professional throughout the entire viewing. She happily answered all our questions and was extremely patient with us while we viewed the property and asked everything we could think of!

Joel · 13 February 2026

Agent replied · 13 April 2026

We’re delighted Clare’s warmth, professionalism, and patience made your viewing so positive , she’ll be thrilled to hear this. … More

5/5

Google

So far, Gatekeeper have done a great job of handling my tenancy. I’ve been working with Charlie for my property and he’s always been knowledgeable, upfront, and happy to help. There was a small blip at the start of my application process with their automated system but thankfully because of their friendly and reassuring staff I didn’t feel concerned. When going to inspect my rental I had issues with my commute to the viewing. The friendly staff member made sure to keep in contact and did her best to accommodate my needs. Gatekeeper has always been upfront and supportive, and I’m hoping that they continue to be this way going forward. I certainly feel lucky as I’ve heard some horror stories from other letting agents. I highly recommend Gatekeeper as a letting agent for anyone interested.

Alex · 24 January 2024

Agent replied · 24 March 2024

Dear Alex, Thank you for your kind words! We're delighted to hear that our Witney Team provided a friendly and enjoyable experience for your property viewing. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to helping you with your property needs. Best regards, Dan Thorne Sales Director at Gatekeeper

5/5

Google

Taylor was brilliant throughout and was happy to help. I really like the Gatekeepers approach with clients. Well done guys

Omobola · 13 February 2026

Agent replied · 13 April 2026

We’re thrilled Taylor could provide such helpful support, and it’s great to hear you appreciate our approach, we’ll be sure to pass this on to the team. … More

5/5

Google

I have gone through viewing one of the property at Madly Brooks lane Witny, She arrived promptly at our scheduled meeting time of 10am to give me the tour. Jane was friendly and knowledgeable about the property and neighborhood. She was able to answer all of my questions about the flat's amenities, utilities, and nearby conveniences. Jane was professional in her appearance and conduct. She seemed genuinely interested in finding a good tenant for the flat. She highlighted the home's best features like the large living room and recent kitchen remodel while also being upfront about the dated bathroom and small second bedroom. Overall, Jane was an excellent representative for the landlord and property management company. She was organized, engaging, and transparent during the entire flat viewing. Her strong communication skills and personable demeanor made me feel comfortable and informed throughout the visit. I appreciate the time Jane took to thoroughly show me around and respond to all of my questions and concerns. She is clearly experienced in conducting flat viewings and ensuring potential tenants have all the details they need. We haven't apply for this property but looking forward to see more

MAHESH · 25 November 2023

Agent replied · 24 March 2024

Dear Mahesh Sakhare, thank you for your 5-star review of our Witney Team. We're delighted to hear about your positive experience. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to help! Thanks, Dan Thorne Sales Director

5/5

Google

Gatekeeper has been incredibly patient and helpful with this process. Shirley showed me the house and was very engaging, kind and answered all my questions with great patience. I felt truly welcomed in the home. A lovely experience, would definitely recommend! I spoke to Kenya Ferguson to organise the entire viewing and talk through various questions about the house and she was incredible and very accomadating! Overall, this entire process has been very smooth, the best yet!

Samreen · 26 September 2023

Agent replied · 24 March 2024

Hello Samreen Abbas, Thank you for your wonderful 5-star review of our Witney Team. We're delighted to hear about your positive experience with Shirley and Kenya. Your kind words and recommendation mean a lot to us. Should you need any further assistance or have more questions in the future, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Kenya was most helpful and went out of her way to accommodate us for a viewing. She was utterly professional and knowledgeable about both the property and local area, and was able to answer any questions we had. We were allowed plenty of time to view the house and did not feel rushed. Kenya made the viewing an easy and enjoyable experience.

Sarah · 24 July 2024

Agent replied · 23 August 2024

Thank you for your wonderful review, Sarah! I'm delighted to hear that Kenya was so helpful and professional, providing you with detailed information and ample time to view the property. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

I recently attended a property viewing with Clare from Gatekeepers Agency, and I want to express how genuinely lovely and helpful she was throughout the entire process. She explained everything clearly, answered all my questions with …

Elisampeta · 8 August 2026

Agent replied · 22 August 2026

Thank you so much for taking the time to leave such a wonderful review! It’s fantastic to hear that Clare’s kindness, patience and professionalism made you feel comfortable and helped make your viewing such an enjoyable experience. I’ll … More

5/5

Google

Service I received from Kenya has been fabulous, am busy most of the times so I don’t check my emails frequently. Kenya would go an extra mile to call me if she sees that I haven’t responded or action any request sent. Am grateful for the best service I got from her.

Berlinda · 10 December 2024

Agent replied · 24 December 2024

Thank you for your fantastic feedback, Berlinda. It’s wonderful to hear that Kenya’s proactive approach and dedication made a positive impact on your experience. We’re proud to have her on the team and grateful for your kind words. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Very nice to meet Taylor today she went out of her way to fit us in for viewing. She was friendly and I'm formative. Camellia recommended as you are selling my sons flat in witney.

Karron · 15 August 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review, Karron! It’s great to hear that Taylor went out of her way to fit you in for a viewing and made the experience friendly and informative. We really appreciate the recommendation and your family trusting Gatekeeper with both the viewing and the sale of your son’s flat in Witney. Kenya Ferguson Branch Manager, Gatekeeper

5/5

Google

Christopher was an exceptional. He was punctual, friendly, and went out of his way to ensure we felt comfortable and informed throughout the process. Christopher answered all our questions with clarity and patience, making the experience smooth and stress-free. His professionalism and approachable nature made us feel confident in our decision. Highly recommended!

Goodwin · 3 November 2024

Agent replied · 10 November 2024

Hi Mr. Milos, thank you for the wonderful review! I’m thrilled to hear that Christopher provided such an exceptional and reassuring experience, ensuring you felt informed and comfortable every step of the way. We’re lucky to have him on our team, and we’re grateful for your recommendation! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Clare was really great with the viewing, very informative

Mark · 13 February 2026

Agent replied · 13 April 2026

We’re glad to hear Clare made your viewing so positive and informative! She’ll be pleased with your kind words. Best wishes, Dan Thorne | Sales Director

5/5

Google

Kenya and the Gatekeepers team were very helpful, supportive and constructive in their advice, which greatly assisted me in the decision making process of the letting out of my property. Thank you.

Sameera · 15 August 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review, Sameera! It was a pleasure supporting you through the decision-making process, and I’m really pleased that you found the advice from myself and the team helpful and constructive. We really appreciate you choosing Gatekeeper and look forward to continuing to support you. Kenya Ferguson Gatekeeper

5/5

Google

Kenya,was very friendly and helpful with my questions.i also arrived early at the viewing but she had no problems showing me around the house.Thank you so much for showing me the property earlier today. I really appreciate you being so helpful and for accommodating my early arrival. ​I enjoyed the tour.

Gift · 16 March 2026

Agent replied · 13 April 2026

We’re delighted to hear Kenya made your viewing such a positive experience! It’s great to know she was friendly, accommodating, and happy to show you around early, she’ll really appreciate your kind words. Best wishes, Dan Thorne | Sales Director

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Questions about Gatekeeper

How many reviews does Gatekeeper have?

Gatekeeper's Witney office has 865 reviews across two platforms: 853 on Google, 12 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Gatekeeper's rating?

Gatekeeper is rated 4.7 out of 5 across all 865 reviews, and 4.7 out of 5 on Google from 853 reviews, checked 9 October 2026.

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.

Where is Gatekeeper's Witney office?

Gatekeeper, 77 High Street, Witney OX28 6JA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.