Trusted Agent profile
Verified
★★★★★
865 reviews across 2 platforms
77 High Street, Witney, OX28 6JA
Gatekeeper's Witney office at 77 High Street is rated 4.7 out of 5 across 865 reviews on two platforms, including 853 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards Gatekeeper won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Witney office, from every platform, shown as written. First names only.
5/5
GoogleCannot fault the service we have received! Annabel was very informative and answered all of the questions we had in great detail. Made the process a whole lot easier and overall enjoyable.
Hi Megan, Thank you for your kind words! I’m delighted to hear that Annabel provided such informative and helpful service, making the process easier and enjoyable for you. We appreciate your feedback! Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare was very professional and considerate to our circumstances. We were able to get the basic information that we needed and she explained the property very well.
Thank you, Royal, for your kind review. We’re delighted to hear that Clare’s professionalism and considerate approach made a positive impression. It’s great to know she provided the information you needed and clearly explained the property. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleLovely and friendly! Absolutely so happy with this thank you
Thank you so much for your lovely review, Chloe! We’re delighted to hear that you had such a friendly and positive experience with us and, most importantly, that you’re so happy. We really appreciate your kind feedback! Kenya Ferguson Branch Manager, Gatekeeper
5/5
GoogleClare from GateKeeper shows us around a property in Witney today. She was kind and professionally answer our questions. That was a warm experience for us.
Thank you, Adam, for your kind review. We’re delighted to hear Clare provided a warm and professional experience, answering your questions with care. Your feedback means a lot to us! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleKenya done everything she said she would keeping you updated without being a pain was really helpful and friendly and sold for us what more could you want thank you.
Thank you very much for your kind feedback. I’m really pleased to hear that you felt well supported and kept informed throughout the process, and that we were able to achieve a successful sale for you. It was a pleasure to help, and I truly appreciate you taking the time to leave such a lovely review. Kenya Ferguson Gatekeeper
5/5
GoogleWell informed of the property we went to look at, lots of information that was asked got answered straight away so there was no going back and forth waiting for answers. Kenya was well spoken and spent the time going through the property with us. Thanks
Dear Perry Kerslake, Thank you for taking the time to share your positive experience with our Witney Team. We're thrilled to hear that Kenya provided you with the information you needed efficiently and made your property viewing a great experience. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We value your feedback! Best regards, Dan Thorne Sales Director at Gatekeeper
5/5
GoogleI was in a hurry to find a place to rent. I contacted gatekeeper. I met Kenya and Sam was very supportive. Sam welcomed and showed the property. Explained the procedures. I gave him five stars.
Thank you, Weranjani, for sharing your experience with us. We're glad to hear that Kenya and Sam provided you with excellent support and service during your search for a rental property. If you have any further questions or need assistance in the future, feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleWe've had a great experience with Gatekeeper so far. Booking a viewing was straightforward and stress-free. Richard was really friendly when showing us around the property and very transparent about the whole process. The property was just as described in the advert. We'd be happy to rent a property from them.
Hi Hannah, thanks so much for your kind comments regarding your experience with us and Richard in particular. He will be so pleased with your comments. All the best with your property search, Vanessa
5/5
GoogleProfessional service, kept me informed and a great system which confirms appointments and changes. Would recommend to anyone searching for a property. Kenya was really professional and friendly, had all the info at her fongertips
Thank you for your review, Nyasha! I'm thrilled to hear that Kenya provided such professional and friendly service, and that our system kept you well-informed. We appreciate your recommendation. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleExcellent service though out, thank you very much!
Thank you so much for your lovely review! We’re really pleased to hear you received excellent service throughout your experience with Gatekeeper. We really appreciate your kind feedback. … More
5/5
GoogleClare was welcoming and polite, showed us around the property and explained the details very nicely. Highly recommend her service and the agency!!!
Thank you for your glowing review, Rajesh. It’s wonderful to hear that Clare made such a positive impression with her welcoming and professional approach. We’re grateful for your recommendation and are delighted you had a great experience! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGatekeeper were wonderful when my husband and I were looking for somewhere to buy in Oxfordshire. Very efficient, kept us updated with text and email confirmations for viewings, and Hazel was wonderful when showing us around. Very friendly team, very nice people, and smooth and efficient to deal with. One of the best experiences we have had in our house-buying journey.
Hi Sarah- Louise, what lovely feedback to recieve regarding Hazel and the team, so pleased you had such a good experience and that everyone was friendly and helpful on your property search. We so appreciate the comments, thank you so much! Kind Regards, Vanessa - Marketing Director
5/5
GoogleTaylor was very helpful in arranging a viewing for a property I was interested in. On the day of the viewing she was friendly and had no trouble answering my questions.
I am really pleased Taylor looked after you and you had a good experience viewing a property with us. Kind Regards, Dan Thorne Sales Director
5/5
GoogleClare was very friendly, patient, and helpful during our property viewing. She answered all our questions clearly. Overall, excellent service from Gatekeeper.
Thank you, Ahmet, for your fantastic review. It’s great to hear Clare provided such friendly, patient, and helpful support during your viewing. We’re glad you had an excellent experience with Gatekeeper! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleExcellent experience with Richard. He is very cooperative and helpful. He shoes me the property and during our conversation I found Richard is great man, polite, decent and very humble. He explained me bit by bit with my lots of questions patience. Wish him good luck. Regards Malik Yasir
Hi Malik, thanks so much for your kind comments regarding Richard's helpful service on your viewing, so pleased that it was a great experience for you. Best of luck with your property search, Vanessa
5/5
GoogleThe service I received is exactly what I expected,Clare was very professional,respectful,accommodating and most of all very helpful.Thank you for everything.
Hello Andrew Sokoni, Thank you for taking the time to leave a 5-star review for our Witney Team. Your feedback encourages us to continue delivering excellent service. If you ever have any questions or need assistance in the future, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleKenya was very helpful and efficient when arranging a viewing. She was friendly and able to answer all of our questions about the property.
Thank you for your kind feedback, Jennie! I'm glad to hear that Kenya's helpfulness and efficiency made your viewing experience smooth and informative. If you have any more questions or need further assistance, please feel free to reach out! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleKenya was totally professional and made viewing my future home stress free. She was knowledgeable about the property and I felt enabled to ask any questions which put my mind at rest. Highly recommended.
Thank you, Mary M, for your wonderful feedback! We're delighted to hear that Kenya provided a stress-free and professional experience during your property viewing. Ensuring our clients feel informed and comfortable to ask questions is a top priority at Gatekeeper. Your recommendation means a lot to us. If you have any further inquiries or need assistance, please don't hesitate to reach out. We appreciate your review! Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleDaniel and team have exceeded my expectations in letting my property at every stage. They have kept me informed throughout the process and delivered on every aspect we have spoken about. Daniel in particular has been quick to respond to myself and any questions I've had making the process much less stressful than I thought it would be with my first let. Mr Jackson
Hi Mr Jackson, so pleased that Daniel and the team have exceeded your expectations and kept you informed every step of the way, and made the process as stress free as possible. Kind Regards, Vanessa - Marketing Director
5/5
GoogleI received an excellent service from Gatekeeper. They were very helpful and I didn’t encounter any problems during the whole process.
We’re really pleased to hear you received such excellent service and that everything went smoothly throughout. Thank you for your kind feedback. Best wishes, Dan Thorne | Sales Director
5/5
GoogleExcellent experience with Richard. He is very cooperative and helpful. He shoes me the property and during our conversation I found Richard is great man, polite, decent and very humble. He explained me bit by bit with my lots of questions patience. Wish him good luck. Regards Malik Yasir
Hi Malik, thanks so much for your kind comments regarding Richard's helpful service on your viewing, so pleased that it was a great experience for you. Best of luck with your property search, Vanessa
5/5
Google"Fantastic home viewing experience with Gatekeepers! Taylor, our agent, was amazing! Knowledgeable, friendly, and made the process easy and stress-free. Highly recommend Taylor and Gatekeepers. 5 stars!"
It is amazing to hear that Taylor made your viewings stress free and easy, that is exactly what we are looking for! Really appreciate you taking the time to leave feedback. Thanks, Dan Thorne Sales Director
5/5
GoogleTaylor was so friendly and very helpful with all my queries. Taylor arrived early to let me view the property which is convenient to me as well.
Dear Elie, Thank you for your kind review. We're delighted to hear that Taylor was friendly, helpful, and accommodating to your schedule. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
1/5
GoogleThe customer service was absolutely abysmal. Despite giving them advance notice that I would be 10-15 minutes late for the viewing because I was travelling from Nottingham, they went ahead and cancelled my appointment while I was almost there. Furthermore, I was given inaccurate information about the availability and pricing of an apartment by the staff. I even offered to make improvements to the Beechgate apartment myself, but I wonder if the the landlord is aware of this. This is truly the worst possible place to showcase your property.
Thank you for taking the time to share your feedback on the phone with me. I appreciate you taking the time to explain the situation and the opportunity to address your concerns. As discussed I apologise for any misunderstanding regarding your appointment. While we strive to accommodate all our customers, waiting for 20-30 minutes becomes challenging, particularly when our schedule is fully booked as we would be in the difficult position of having to cancel other customers for later appointments. I understand your perspective and acknowledge that cancelling your appointment while you were en route was not ideal. Regarding the availability of the apartment, I am deeply sorry for any confusion or frustration this caused. Ultimately, it would be impractical to conduct the application process before each viewing was booked. Additionally, the decision to accept an application ultimately rests with the landlord. In today's busy rental market, landlords often receive multiple applications and must make difficult decisions based on various factors. Once again, I apologise for the negative experience you had with us. If there's anything further I can do to assist you or if you have any additional concerns, please don't hesitate to get in touch with me directly. Best regards, Dan Thorne Sales Director Gatekeeper
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gatekeeper's Witney office has 865 reviews across two platforms: 853 on Google, 12 on View Agents.
Gatekeeper Witney is rated 4.7 out of 5 across all 865 reviews, and 4.7 out of 5 on Google from 853 reviews.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
Gatekeeper Witney, 77 High Street, Witney, OX28 6JA.
