Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,110 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,110 reviews on three platforms, rated 4.8 out of 5 overall.
1,322
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
776
Reviews on Trustpilot
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotElizebeth was very friendly
Elizebeth was very friendly, explained a lot about the property, definitely worth thinking about potentially renting. The location was very quiet.
Thank you for your lovely feedback, Charley. We’re delighted to hear Elizabeth made the viewing informative and welcoming, and that the property and location made such a positive impression. I’ll be sure to pass your kind comments on to her. Phil Kendall Sales Director
5/5
TrustpilotElizabeth was fantastic today for our…
Elizabeth was fantastic today for our viewing , lovely and polite and very cheerful which is always lovely to see !
Thank you for your wonderful feedback, Amy. We’re delighted to hear Elizabeth made your viewing such a welcoming and positive experience with her cheerful and friendly approach. I’ll be sure to pass your kind comments and well wishes on to her as she continues her journey with Gatekeeper. Phil Kendall Sales Director
5/5
TrustpilotSam was great
Sam was great, it was a pleasant experience overall
Thank you for your kind feedback, Paul. I am delighted to hear your experience was a pleasant one overall. Phil Kendall Sales Director
5/5
TrustpilotGatekeeper and especially Dan Thorne always 10 out of 10
Dan Thorne goes above and beyond every time managing my property and I will always continue to use Gatekeeper and Dan .
Thank you so much for your incredibly kind words, Gaye It really means a lot to have your continued trust and support, and it’s always a pleasure working with you. I really appreciate your feedback and look forward to continuing to help with your rental property for many years to come. Dan Thorne Sales Director
5/5
TrustpilotI'm sending feedback to Elizabeth to…
I'm sending feedback to Elizabeth to congratulate her on her work and to say that she was very polite, attentive, and friendly. She explained everything Ligiane needed to do to apply to rent the house and answered all our questions. She really is an amazing person.
Thank you so much for your wonderful feedback, Wilton. I’m delighted to hear Elizabeth made such a positive impression when you met her at the property. I will make sure your kind comments are passed on to her. Phil Kendall Sales Director
5/5
TrustpilotLovely person and great service…
I met Grace and Elizabeth and both were Lovely and provided great service!
Thank you for your lovely feedback Yansi. I’m really pleased to hear Grace and Elizabeth both gave you such a positive experience and great service throughout. I’ll be sure to pass your kind comments on to them both. Phil Kendall Sales Director
5/5
TrustpilotOutstanding Service and Support Over Many Years
We have been working with Gatekeeper for many years and the service we have received throughout has always been exceptional. The team are professional, approachable, reliable and genuinely supportive, making what can sometimes be a stressful process feel straightforward and well managed. A particular thank you goes to Philip Kendall, who has been our main point of contact over the years. Philip has always been incredibly helpful, responsive and knowledgeable, and has consistently gone above and beyond to support us whenever needed. His professionalism, clear communication and honest advice have made a real difference and have given us complete confidence in the service provided. From property management and tenant matters to handling issues quickly and efficiently, Gatekeeper have always delivered a high standard of service. We would not hesitate to recommend them to anyone looking for a trustworthy, experienced and professional estate and letting agency.
Thank you for your 5-star review Kamran and for taking the time to give such detailed feedback. I am so pleased we have managed to find new tenants for you. We really appreciate you choosing Gatekeeper again and delighted you had a positive experience with us. Thank you again for taking the time to leave your feedback. Dan Thorne Sales Director
5/5
TrustpilotTaylor was so helpful and informative…
Taylor was so helpful and informative and made the process so smooth and stress free, she is also very friendly which always makes all the difference.
Thank you for your wonderful feedback, Mr Flynn. I'm delighted to hear Taylor made the process smooth, informative and stress free for you, and that her friendly approach made such a positive difference. I’ll be sure to pass your kind comments on to her. Kenya Ferguson Branch Manager
5/5
TrustpilotAlice has been helpful throughout the…
Alice has been helpful throughout the whole letting process.
We’re delighted to hear Alice has been so helpful throughout the letting process and placing your new tenant. She’ll really appreciate your kind feedback. Best wishes, Dan Thorne | Sales Director
5/5
TrustpilotHouse Viewing-St Austell Way
Great experience, Elizabeth was really nice and a great host!
We’re delighted to hear you had a great experience with Elizabeth! It’s wonderful to know she made you feel welcome throughout the viewing. Best wishes, Dan Thorne | Sales Director
5/5
TrustpilotGrace was friendly and knowledgable of…
Grace was friendly and knowledgable of the property and its details.
We’re pleased to hear Grace was friendly and knowledgeable during your viewing. Thank you for your kind words. Best wishes, Dan Thorne | Sales Director
5/5
TrustpilotCharlie was great from gatekeepers
Charlie was great from gatekeepers, always on the case and easy to communicate with.
We’re delighted to hear Charlie was so proactive and easy to communicate with during your purchase. He’ll really appreciate your kind feedback. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
5/5
GoogleClaire listens actively and responds with empathy, helping customers feel understood
We’re delighted to hear Clare made you feel understood and supported. Her empathetic and attentive approach is something we really value, and she’ll appreciate your kind words. Best wishes, Dan Thorne | Sales Director
5/5
GoogleI received an excellent service from Gatekeeper. They were very helpful and I didn’t encounter any problems during the whole process.
We’re really pleased to hear you received such excellent service and that everything went smoothly throughout. Thank you for your kind feedback. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
We’re delighted to receive your 5-star review, thank you! Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
We truly appreciate your 5-star rating - thank you for your support. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
We truly appreciate your 5-star rating - thank you for your support. Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
Thank you for the 5 stars - we’re glad you had a great experience. Best wishes, Dan Thorne | Sales Director
5/5
GoogleGreat experience with Gatekeeper Property. Competitive pricing and they handle everything, making it completely hassle-free. Communication is excellent, issues are sorted quickly with reliable trades, and the service feels far more personal than a big agency. Highly recommend.
We’re delighted to hear you found the service hassle-free and personal, it's exactly what we aim for. It’s great to know communication and support stood out, and we truly appreciate your recommendation. Best wishes, Dan Thorne | Sales Director
5/5
GoogleOn time very pleasant answered all my questions very friendly and helpful.
We’re pleased to hear everything was on time and that you found the service friendly, helpful, and informative! Best wishes, Dan Thorne | Sales Director
5/5
GoogleRating only, no written review.
Thank you for your 5-star rating, we’re glad you had a great experience. Best wishes, Dan Thorne | Sales Director
5/5
GoogleWonderful service
Thank you for your 5-star rating, we’re glad you had a great experience. Best wishes, Dan Thorne | Sales Director
5/5
GoogleKenya,was very friendly and helpful with my questions.i also arrived early at the viewing but she had no problems showing me around the house.Thank you so much for showing me the property earlier today. I really appreciate you being so helpful and for accommodating my early arrival. I enjoyed the tour.
We’re delighted to hear Kenya made your viewing such a positive experience! It’s great to know she was friendly, accommodating, and happy to show you around early, she’ll really appreciate your kind words. Best wishes, Dan Thorne | Sales Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 865.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
Tell us what you need and up to 3 trusted local agents will be in touch.
