Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GooglePoor service, no office in area , avoid at all costs !!! Or you’ll pay the costs
Hi Murat, so disappointed to receive your review, obviously we have fallen short of your expectation. Please do contact us to resolve any issues, we are here to help and would like to put right whatever has gone wrong here. Kind Regards, Vanessa - Marketing Director
5/5
GoogleHazel was more than willing to help me and my partner find a property, she went above and beyond to ensure we got a viewing. Thank you!!!
Hi Sophie, lovely feedback to receive on Hazel, thank you so much! Kind Regards, Vanessa - Marketing Director
5/5
GoogleA really brilliant lesson in customer service, both Phil and Harriet have been so helpful and have got the job done in just a couple of days. Can't speak highly enough of the team at Gatekeeper!
Hi Simon, what amazing feedback to receive, thank you so much. So pleased that both Phil and Harriet have been helpful and offered such great customer service for you. Kind Regards, Vanessa - Marketing Director
5/5
GoogleGatekeeper were wonderful when my husband and I were looking for somewhere to buy in Oxfordshire. Very efficient, kept us updated with text and email confirmations for viewings, and Hazel was wonderful when showing us around. Very friendly team, very nice people, and smooth and efficient to deal with. One of the best experiences we have had in our house-buying journey.
Hi Sarah- Louise, what lovely feedback to recieve regarding Hazel and the team, so pleased you had such a good experience and that everyone was friendly and helpful on your property search. We so appreciate the comments, thank you so much! Kind Regards, Vanessa - Marketing Director
5/5
TrustpilotPhil looked after me all the way and…
Phil looked after me all the way and was always a phone call away if I needed
5/5
GoogleRating only, no written review.
Hi Laura, really appreciate the 5 Stars, many thanks! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Matthew - many thanks for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Thanks so much for the 5 Star Review, much appreciated by all the team as ever! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi there, thanks so much for leaving us a 5 Star Rating! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Jason, thanks so much for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Kate, thanks so much for the 5 Star Review, always gratefully received! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Kate, many thanks for the 5 Star Review, much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Bethan, really appreciate the 5 Stars, many thanks! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Justyna, thanks so much for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Sophie, great to get your 5 Star Review! Thanks so much! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Danni, thanks so much for the 5 Star Review! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Adrian - many thanks for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Zane, lovely to get your recommendation, thanks so much! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Alice, many thanks for the 5 Star Review, much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Keti, thanks so much for the 5 Star Review, delighted you would recommend us! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Sung, thanks so much for the 5 Star Review, much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Judy - many thanks for the 5 Star Review! Much appreciated! Kind Regards, Vanessa - Marketing Director
5/5
GoogleRating only, no written review.
Hi Stanislav, thanks so much for the 5 Star Review, always gratefully received! Kind Regards, Vanessa - Marketing Director
5/5
GoogleFriendly and efficient, very transparent and professional.
Hi Jo, thanks so much for the positive feedback, so pleased that you found us to be friendly, efficient, transparent and professional. Kind Regards, Vanessa - Marketing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
