Trusted Agent profile Β· Oxfordshire

Verified

Gatekeeper estate agents in Witney and Swindon

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Christopher was great, on time, answered all my questions and very helpful. Thank you.

Madeeha Β· 21 May 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 20 June 2024

Thank you, Madeeha, for your review! We're delighted to hear that Christopher provided excellent service, answering all your questions and being helpful throughout. We strive to ensure every client has a positive experience, and we're glad Christopher met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Taylor was very nice and warm and welcoming. She was very polite and funny.

Nikita Β· 21 May 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 20 June 2024

Thank you, Nikita, for your review! We're delighted to hear that Taylor provided a warm and welcoming experience during your interaction. Your positive feedback is greatly appreciated, and we're here to assist with any further needs. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

I have lived in flat 13 Westbury Court for two years, every week I always clean it. house and I pay my house every month on time and date

Erfina Β· 21 May 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 20 June 2024

Thank you, Erfina, for your review! We appreciate your feedback. If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know. We're here to ensure your satisfaction with our services. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

I really love the way gatekeeper treat or keep their viewers uptodate with every information I went to property met taylor showed me property communication attitude was so good positive specially the way she talk smiling i really like gave me all the information about the property and further step

Ashar Β· 21 May 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 20 June 2024

hank you, Ashar James, for your review! We're thrilled to hear that you appreciated our commitment to keeping viewers updated and that your experience with Taylor was positive, with clear communication and a friendly attitude. Your feedback is valuable to us, and we're here to assist with any further inquiries or steps in your property journey. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Fantastic team! Thank you Dan and the office team for the friendly service. Everyone was very helpful and efficient. Highly recommend !

Olivia Β· 21 May 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 20 June 2024

Thank you so much, Olivia! We're thrilled to hear that you had a fantastic experience with our team and found our service friendly, helpful, and efficient. Your recommendation means a lot to us. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

I was assisted by Kenya, she was very helpful and kind. Appointment was right on time and her communication skills was amazing πŸ‘. Thank you …

Kelz Β· 21 May 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 20 June 2024

Thank you, Kelz, for sharing your experience! We're delighted to hear that Kenya provided excellent assistance and made sure everything ran smoothly during your appointment. We'll be sure to pass along your kind words to her. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Lucy was very attentive, very quick to respond and to assist with any discrepancies,all the way through the letting of our property and was equally efficient, helpful and quick to answer any questions when seeing us through our property sale.

Jenney Β· 21 May 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 20 June 2024

Thank you, Jenney Watts, for your wonderful feedback! We're thrilled to hear that Lucy provided attentive and efficient service throughout both your property letting and sale processes. Ensuring a smooth experience and addressing any discrepancies promptly are key priorities for us at Gatekeeper. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your review! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Trustpilot

Very informative and friendly

Very informative and friendly. Had good knowledge on the property

Laura Β· 20 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you for your review, Laura. I'm delighted to hear that our agent provided you with valuable information and a friendly experience during your property inquiry.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Taylor was excellent professional and…

Taylor was excellent professional and informed. However the properties I have seen so far were disappointing not really what I have seen on pictures.

Agata Β· 19 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Agata Klich, for your feedback. We're glad to hear that Taylor provided excellent and professional service. Your feedback is greatly appreciated, and we're here to assist with any further needs.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

We really enjoyed the house tour given…

We really enjoyed the house tour given to us by Christopher. He was super pleasant and informative and even went the extra mile by recommending different schools in the area as well.

Sheree-ann Β· 18 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Sheree-ann, for your review! We're delighted to hear that you enjoyed the house tour with Christopher and found his recommendations helpful. Your feedback is greatly appreciated, and we're here to assist with any further needs.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

There was already someone to show me…

There was already someone to show me around and house. The viewing started exactly on time. She was lovely and a smile all the time of the viewing of the house. She was able to answer all questions asked

Emmanuel Β· 18 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Emmanuel Chiluba, for your review! We're glad to hear that your viewing started on time and that you had a positive experience with our team member, who was able to answer all your questions with a smile. We appreciate your feedback and are here to assist with any further needs.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Kenya was very professional in her…

Kenya was very professional in her dealings with me.

OKenneth Β· 16 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Kenneth Acheampong, for your review! We're pleased to hear that Kenya provided professional service. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Taylor was extremely helpful.

Rating only, no written review.

Cheryl Β· 15 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Cheryl, for your review! We're thrilled to hear that Taylor was extremely helpful. We appreciate your feedback and are here to assist with any further needs.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

First time buyers

Taylor was so nice! Showed us around a property and was able to answer all of our questions.

Francesca Β· 14 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Francesca, for your review! We're delighted to hear that Taylor provided a great experience, showing you around the property and answering all your questions. We appreciate your feedback and are here to help with any further needs.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

I have the pleasure of working for…

I have the pleasure of working for Gatekeep on the property maintenance side, they are realy organised, transparent and easy to work for.

John Β· 13 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, John Woodward, for your review! We're thrilled to hear that you find Gatekeeper organized, transparent, and easy to work with on the property maintenance side. We value your collaboration and appreciate your positive feedback.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

The appointment started on time and…

The appointment started on time and Kaylea was very helpful and patient in providing and answering all questions asked. excellent customer service. Did not feel rushed.

Kwesi Β· 12 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Kwesi, for your review! We're delighted to hear that Kaylea provided excellent customer service, answering all your questions patiently and making sure you didn't feel rushed. We appreciate your feedback and look forward to assisting you further.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Really good viewing…

Laura immediate first impressions is professional and friendly. Explained history of property and reassured still being cleaned and painted as well as check suspected wet/mold spots just due to last tenants. Feel like could trust. Maybe see property again after work done and still on market

Russell Β· 7 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Russell Humphreys, for your review! We value your feedback. If there are any specific aspects of your experience you'd like to discuss further or any areas where we can improve, please feel free to let us know. We're here to ensure your satisfaction with our services.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Amazing knowledge on the property and…

Amazing knowledge on the property and answered all the questions we asked, didn't very rushed and very professional.

Dean Β· 5 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Dean, for your review! We're delighted to hear that our team member provided you with amazing knowledge on the property and answered all your questions thoroughly. Ensuring a professional and unrushed experience is important to us at Gatekeeper. If you have any further inquiries or need assistance, please feel free to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Friendly and helpful

The estate agent was very friendly and approachable. The booking process was easy, and they confirmed the viewing time prior via email and text. The estate agent helped navigate my viewing whilst tenants were in situ, which I appreciated. Thanks for the help Kaylea

Heather Β· 3 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Heather, for your review! We're thrilled to hear that Kaylea provided a friendly and approachable service, making the booking process easy and confirming the viewing time promptly. We're glad she could assist you effectively during the viewing, especially with tenants present. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Very fantastic team and well organized…

Very fantastic team and well organized work. Punctual and treating people in a polite, very nice and lovely way.

Nariman Β· 3 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Nariman Mohammed, for your kind words and positive feedback! We're delighted to hear that you found our team to be fantastic, well-organized, and polite. Ensuring punctuality and providing a pleasant experience are core values at Gatekeeper. If you have any further inquiries or need assistance, please feel free to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Taylor was very polite

Taylor was very polite, helpful and very personable.

Happy Β· 1 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you for your review! We're delighted to hear that Taylor provided polite, helpful, and personable service. Ensuring our clients feel valued and well-assisted is a priority at Gatekeeper. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Communication

My friend viewed two properties that are being managed by Gatekeeper. Everything went smoothly. The communication with the agency was excellent.

Makgil Β· 1 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you for your review! We're thrilled to hear that your friend's property viewings with Gatekeeper went smoothly and that you found our communication to be excellent. Ensuring a seamless experience for our clients is a top priority, and we're here to assist with any further inquiries or assistance needed. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Professional punctual & friendly

Dan was very friendly, professional, punctual, and well presented. We found him to be well informed about the property and the future plans of the homeowners. Therefore a very good experience.Thankyou Dan from Pam & Roger Bannister

Roger Β· 1 May 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Pam & Roger, for your review! I'm delighted to hear that you were happy with your experience with me today. If you have any further questions or need assistance, please don't hesitate to reach out. I appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Lucy Forde went above and beyond!

Lucy Forde went above and beyond to ensure our purchase went as smoothly as possible. She kept me updated and negotiated with everyone to agree mutually convenient dates. Couldn't have done anymore than she did under a challenging chain!

Nicki Β· 30 April 2024 Β· Gatekeeper Swindon

Agent replied Β· 13 June 2024

Thank you, Nicki, for your review! We're thrilled to hear that Lucy Forde provided exceptional service, going above and beyond to ensure a smooth purchase process, despite the challenges of the chain. We'll be sure to recognize Lucy for her outstanding efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent