Trusted Agent profile · Oxfordshire

Verified

Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Trustpilot

Christopher was great at the viewing

Christopher was great at the viewing, really nice guy. The only thing I didn't like about the company was I was bombarded with messages in the build up to the viewing. There were to many for my liking.

Tom · 28 April 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Thank you, Tom, for your review! We're glad to hear that Christopher provided a great viewing experience. We apologize for the inconvenience caused by the excessive messages leading up to the viewing and will ensure to address this internally. Your feedback helps us improve, and we're here to ensure a smoother process in the future. If you have any further questions or concerns, please feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

4 The Tewer

Kenya was great, very friendly, informative and professional. Thank you.

Debbie · 27 April 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Thank you, Debbie, for your review! We're delighted to hear that Kenya provided a great experience with her friendly, informative, and professional approach. We appreciate your kind words and are here to assist you further if needed. Please feel free to reach out anytime.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Excellent service.

Great communication throughout the whole process from booking the viewing to after. Always knew what was going on and kept up to date with emails and phone calls.

Anthony · 26 April 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Thank you, Anthony McElvaine, for your review! We're thrilled to hear that you had a positive experience with our communication throughout the entire process. Keeping our clients informed and updated is a top priority at Gatekeeper, and we're glad we could meet your expectations. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Professional and friendly.

Laura was very friendly and professional showing us around the property. She answered all of our questions and went the extra mile to engage with our daughter and make the experience fun for her as well.

Lewis · 25 April 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Thank you, Lewis Cole, for your feedback! We're delighted to hear that Laura provided a friendly and professional experience during your property viewing. Going the extra mile to engage with your daughter and make the experience enjoyable for her reflects our commitment to exceptional service at Gatekeeper. If you have any further questions or need assistance, please feel free to reach out. We appreciate your review!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Kenya was friendly, professional and well informed

Kenya was friendly, professional, punctual, well presented and well informed. She was able to answer any questions we had with regard to the property and made the process a pleasant experience from beginning to end.Five Star service, thank you.

James · 25 April 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Thank you, James, for your glowing review! We're thrilled to hear that Kenya provided a five-star experience by being friendly, professional, punctual, and well-informed. Ensuring a pleasant and informative process from beginning to end is our goal at Gatekeeper. If you ever have more questions or need assistance, don't hesitate to reach out. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Sam was very polite and professional…

Sam was very polite and professional but also friendly and welcoming. Showed off the bungalow very well and was able to answer all our questions eadily

Michelle · 24 April 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Thank you, Michelle, for your feedback! We're thrilled to hear that Sam provided a polite, professional, and welcoming experience during the viewing. Ensuring our team is both friendly and knowledgeable is key to our service at Gatekeeper. If you have any further questions or need assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Trustpilot

Great service

Great service, very professional.

Paul · 24 April 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Thank you, Paul, for your review! We're delighted to hear that you had a great experience with our service and found it to be professional. Providing top-notch service is our priority at Gatekeeper, and we're glad we could meet your expectations. If you have any further feedback or need assistance, please feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper

5/5

Google

Rating only, no written review.

Paulose · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Paulose, Thank you for your 5-star review! We're delighted to hear that you had a positive experience with our Witney Team. If you have any further questions or need assistance in the future, don't hesitate to reach out. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Carrie · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Carrie Ann, Thank you for the 5-star review! We're thrilled to hear that you had a positive experience with our Witney Team. If you ever need further assistance or have any questions, feel free to reach out. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

IKEANYIONWU · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our Witney Team. If you have any further questions or need assistance, feel free to reach out to us. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

MHOTTALALAGE · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you for your positive feedback! We're delighted to hear about your experience with our Witney Team. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

4/5

Google

Rating only, no written review.

SITHEMBISO · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Sithembiso, for your feedback! We appreciate your rating and are glad to hear you had a positive experience with Gatekeeper. If there's anything specific we can do to turn your 4-star experience into a 5-star one, please feel free to let us know. We're committed to continually improving our services to better serve you. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Jackson · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Jackson, for your feedback! We're delighted to hear about your positive experience. If you have any questions or need further assistance, please feel free to reach out. We're here to help make your experience with Gatekeeper exceptional. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Preeti · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Preeti, for your feedback! We're thrilled to hear about your experience. If there's anything specific we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to ensure your experience with Gatekeeper remains exceptional. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Erika · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Erika, for your feedback! We're glad to hear about your experience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your experience with Gatekeeper remains excellent. Best regards, Dan Thorne Sales Director Gatekeeper

4/5

Google

Rating only, no written review.

Maria · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Maria Gorreth, for your feedback! We're pleased to hear that you had a positive experience with us. If there are any areas where we can improve to earn that fifth star next time, please don't hesitate to let us know. We're committed to providing exceptional service to all our clients. We appreciate your feedback! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Rating only, no written review.

Richmond · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you for your review, Richmond Pharma! Your feedback is important to us. If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know. We're here to ensure your satisfaction. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Brilliant experience

Gbenga · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Gbenga, for your feedback! We're thrilled to hear that you had a brilliant experience with Gatekeeper. If you have any questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Great service!

Sarasi · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Sarasi, for your feedback! We're thrilled to hear that you had a great experience with our service. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Taylor was early for the appointment, informative and very helpful

Danny · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Danny Semaine, for your review! We're glad to hear that Taylor provided a positive experience by arriving early and being informative and helpful throughout your appointment. Ensuring our clients receive timely and informative assistance is a priority at Gatekeeper. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

Lovely lady, very polite. Many thanks for your help.

Carly · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Carly, for your review! We're glad to hear that you had a positive experience with our team member. Providing polite and helpful service is important to us at Gatekeeper. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

It was a lovely and nice ,she was friendly and explain everything to us

Oduyomi · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi Oduyomi, Thank you for your kind words! We're glad to hear that you had a pleasant experience with our Witney Team. If you have any further questions or need assistance, please don't hesitate to reach out to us. Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

My wife and I were show around a property by Dan and Taylor. They were personable and knowledgeable about the property and vendor.

David · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Hi David, Thank you for your positive feedback! I'm delighted to hear that you had a great experience with myself and Taylor. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best regards, Dan Thorne Sales Director Gatekeeper

5/5

Google

My customer rep was friendly, professional and punctual. Took her time to give me detailed responses to all my questions. I will recommend Gatekeeper anytime everyday. 👍🏽👍🏽 …

Richmond · 21 April 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 20 June 2024

Thank you, Richmond, for your feedback! We're thrilled to hear that your customer representative provided friendly, professional, and punctual service, ensuring all your questions were thoroughly addressed. Your recommendation means a lot to us, and we're here to assist you anytime you need our services. Don't hesitate to reach out if you have any further questions or require assistance. Best regards, Dan Thorne Sales Director Gatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent