Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTaylor was very friendly and helpful today when showing us around a property. Thank you!
Thank you for your review, Nathan. We're glad to hear that Taylor provided you with a friendly and helpful experience during the property viewing. Your satisfaction is important to us, and we appreciate your feedback. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
TrustpilotFriendly approach
Friendly approach, local knowledge, helpful, comfortable conversation, thank you, hope to see again
Thank you for your kind words, Philip. I'm pleased to hear that you appreciated our friendly approach and local knowledge. We look forward to assisting you again in the future.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotProfessional and friendly
Welcoming agent. Answered all my questions and had good knowledge of the property
Thank you for your feedback, Kurt. I'm delighted to hear that our agent made you feel welcome and was able to answer all your questions with good knowledge of the property. We appreciate your review and look forward to assisting you again.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery professional
Very professional, friendly and informative. Knew the answers to all the questions we had about the property.
Thank you for your feedback, Chesney. I'm delighted to hear that you found our service professional, friendly, and informative. If you have any more questions or need further assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotExcellent viewing experience
Pre-viewing information was comprehensive and thorough with a number of reminders sent. Alice, who conducted the viewing in a timely manner, was very friendly and knowledgeable about the property and general surrounding area.
Thank you for your feedback, JMcG. I'm pleased to hear that you found our pre-viewing information helpful and that Alice provided a friendly and knowledgeable viewing experience. If you have any further questions or need assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotAnswered everything we had to ask
Rating only, no written review.
Thank you, Tyler, for your review. We're glad to hear that all your questions were answered to your satisfaction. If you need any further assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery knowledgeable and friendly
Very knowledgeable and friendly. Made us feel very relaxed whilst viewing the house
Thank you, Deborah, for your kind words. We're thrilled to hear that you found our service knowledgeable and friendly, and that you felt relaxed during your house viewing. If you have any more questions, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotChris was very detailed and professional
Thank you, Kieran, for your positive feedback. We're delighted to hear that Chris provided detailed and professional service. If you have any further questions, please feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery pleasant man
Very pleasant man, had great experience and enjoyed the experience, many thanks for today
Thank you, Philip, for your kind feedback. We're thrilled you had a great experience and enjoyed the day. If you need any further assistance, please let us know.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery welcoming and polite
Very welcoming and polite. Provided a great service
Thank you for your kind words, Jade. We're delighted to hear you found our service welcoming and polite. If you need any further assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
GoogleRating only, no written review.
Thank you for your review, Sean. We're thrilled to hear about your positive experience. If there's anything else we can assist you with or if you have any further questions, feel free to reach out. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleTaylor was great - incredibly helpful and very informed about the property I was shown.
Thank you for your feedback, Susannah. I'm delighted to hear that Kenya provided you with such helpful assistance during your property viewings. We strive to ensure our clients are well-informed and supported throughout the process. If you have any further questions or need assistance, don't hesitate to reach out. Best regards, Dan Thorne Sales Director Gatekeeper
4/5
TrustpilotChris was very helpful and…
Chris was very helpful and knowledgeable about the property. Easy to chat to and felt at ease to ask questions.
Thank you for your feedback, Vicky! We're glad to hear that Chris was helpful, knowledgeable, and made you feel comfortable asking questions. Your positive comments are much appreciated, and we hope to assist you again in the future.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotWe met today
We met this afternoon and she was very helpful and showed all the house around. She explained the details that I needed and helped us.Looking forward
Thank you for your feedback, Stefano! We're pleased to hear that you had a helpful and informative experience. We appreciate your kind words and look forward to assisting you further.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotChristoper 10/10
Christopher was super nice and helpful and he gave us all the information we asked about the house :)
Thank you for your kind review, Pablo! I'm glad to hear that Christopher was able to assist you and provide all the information you needed. We appreciate your feedback!Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery helpful
Thanks for your feedback, Saleem! I'm glad we could be helpful and meet your expectations. If you need any more assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotFriendly and helpful
It was a good experience as Kenya was very helpful and friendly. Turned up early and was very approachable and useful in answering any questions asked and clarifying exactly what was staying in the property. She made me feel at ease with the showing and was a very helpful guide through the process as a first time instance for me. very helpful and trustworthy
Thank you for your kind words, Reece! I'm delighted to hear that Kenya made your experience smooth and reassuring, especially for your first time. We aim to be helpful and trustworthy in all our interactions.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotSharmaine was on time to show us…
Sharmaine was on time to show us property. She was polite and professional.
Thank you for your feedback, Joanna. I'm pleased to hear that Sharmaine provided a timely, polite, and professional experience during your property viewing.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
GoogleRating only, no written review.
Thank you, Marcus, for your review! Your feedback is valuable to us. If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know. We're here to ensure your satisfaction. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleRating only, no written review.
Thank you, Beth, for your review! We appreciate your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is important to us, and we're committed to providing the best service possible. If there's anything we can do to further improve your experience, please don't hesitate to let us know. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleRating only, no written review.
Thank you, Janith Bandara, for your review! Your feedback is important to us. If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know. We're here to ensure your satisfaction. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your review! We value your feedback and are pleased to hear about your experience. If you have any specific comments or further feedback to share, please feel free to reach out. We're here to ensure your satisfaction with our services. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleProfessional, helpful and friendly, well informed! Thank you
Thank you, Andreea, for your review! We're pleased to hear you found our service professional, helpful, and friendly. Your feedback is much appreciated. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleQuick and nice viewing experience, Taylor answered all my questions. Thanks.
Thank you, Aytaç Aydoğdu, for your review! We're delighted to hear that you had a quick and pleasant viewing experience with Taylor, who ensured all your questions were answered. Providing informative and efficient service is our priority at Gatekeeper. If you have any further inquiries or need assistance, please don't hesitate to reach out. We appreciate your feedback! Best regards, Dan Thorne Sales Director Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
