Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotAmazing
It was very good because the rooms and sections of the house were explained and he was very kind!
Thank you, Shhonem, for your review! We're delighted to hear that the explanations of the house and its sections were clear and that you found our service kind and helpful. Your feedback is greatly appreciated.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotTaylor was really helpful and bubbly
Taylor was really helpful and bubbly. She was able to answer all our questions confidently which was really helpful.
Thank you, James, for your feedback! We're delighted to hear that Taylor provided such helpful and bubbly assistance during your visit. If you have any further questions or need assistance, don't hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotProfessional
Very was friendly, professional and punctual. Took her time to give me detailed responses to all my questions. I will recommend Gatekeeper anytime.
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team member. Your recommendation means a lot to us, and we're always here to assist you with any future property needs.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotChris was great at showing us round and…
Chris was great at showing us round and listened to us and engaged well when we had a list of requirments! Definitely 5 star service.
Thank you for sharing your experience, Zara! We're thrilled to hear that Chris provided you with attentive service and catered to your requirements effectively. Your satisfaction is our priority, and we appreciate your 5-star rating!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotExcellent
Host was there ready .welcoming.
Thank you for your review, Roy! We're delighted to hear that your host was welcoming and prepared for your visit. Providing a warm and hospitable environment is essential to us, and we're glad we could meet your expectations.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotGood clear comms and super organised!
Good clear comms before, during and after viewings, these guys are super organised 5 stars!
Thank you, Tapiwa, for your kind words! We strive to ensure clear communication every step of the way, from scheduling viewings to post-viewing follow-ups. It's great to hear that our organization and communication efforts have met your expectations. We appreciate your feedback and the 5-star rating!Best regards,Dan ThorneSales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you, James, for your review. We appreciate your feedback and are pleased to hear about your positive experience with Gatekeeper. If you have any further questions or need assistance in the future, don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for taking the time to share your feedback, Sunu. We're delighted to hear about your positive experience. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleI was in a hurry to find a place to rent. I contacted gatekeeper. I met Kenya and Sam was very supportive. Sam welcomed and showed the property. Explained the procedures. I gave him five stars.
Thank you, Weranjani, for sharing your experience with us. We're glad to hear that Kenya and Sam provided you with excellent support and service during your search for a rental property. If you have any further questions or need assistance in the future, feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
TrustpilotTaylor was really lovely and helpful in…
Taylor was really lovely and helpful in touring us around the apartment. She was also on hand to answer any questions we had.
Thank you for your kind review, Nafisa! We're delighted to hear that Taylor was helpful and made your apartment tour enjoyable. If you have any more questions or need further assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotViewing Property in North Swindon
Viewing of the property was really good. Paul Anthony helped and answered all the questions I had and was very welcoming.
Thank you for your kind review, Matt! We're delighted to hear that Paul Anthony provided a welcoming and informative viewing experience. If you have any further questions or need additional assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery pleased with Paul Anthony I don't…
Very pleased with Paul Anthony I don't think we have received that energy before from someone when viewing a house, friendly with smile and professional.
Thank you, Christos, for your wonderful feedback! We're thrilled to hear that Paul Anthony's energy and professionalism made such a positive impression during your viewing. If you need any further assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotProperty viewing
Really friendly women showing the house, willing to answer all our questions about the property. Excellent explanation of details of refurbishment and tenancy
Thank you, Joelin, for your kind words! We're delighted to hear that our team provided a friendly and informative experience during your house viewing. If you have any further questions, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotChris was brilliant
Chris was brilliant, very informative.
Thank you, Paula, for your positive feedback! We're thrilled to hear that Chris provided an informative and brilliant experience. If you need any further assistance, feel free to reach out.Best regards,Dan ThorneSales DirectorGatekeeper
5/5
TrustpilotVery helpful
Very helpful, polite and good knowledge
Thank you, Kate, for your kind review! We're pleased to hear that you found our team helpful, polite, and knowledgeable. If you have any more questions or need further assistance, feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotHe was very knowledgeable about the erea
He was very helpful showing us the house and told us a little about the village , he is very knowledgeable and good at his job well done 👍
Thank you, Maria, for your positive feedback! We're glad to hear that you found the property tour informative and enjoyed learning about the village. Your kind words are much appreciated.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotChris was really helpful
Chris was really helpful, he was there on time and very knowledgeable. He highlighted all the key features in a very professional way and was able to answer any questions I had.
Thank you, Florin, for your kind review. I'm pleased to hear that Chris provided a helpful and professional viewing experience, highlighting all the key features and answering your questions.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotSame was friendly and knowledgeable…
Same was friendly and knowledgeable about the property!
Thank you, RhiRhi, for your feedback! I'm glad to hear that Sam was both friendly and knowledgeable during your property tour. If you have any further questions or need assistance, please don't hesitate to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotI have viewed a lot of properties to…
I have viewed a lot of properties to say the least and can I honestly say that Kenya was one of the nicest, welcoming agents I have ever met! Very polite and pleasant, advised when needed and generally a all round lovely professional lady. Kenya showed up most respect towards the current occupiers along side ensuring we was comfortable on the viewing the property! I would definitely recommend any home owner that is thinking about selling a property to definitely consider your agency. Gatekeeper!
Thank you so much for your kind words, Mrs. Mehmet! I'm thrilled to hear that Kenya provided such a positive and welcoming experience during your property viewing. Ensuring comfort and professionalism is paramount to us at Gatekeeper, and I'm delighted that Kenya exemplified these values. Should you have any further questions or need assistance, please feel free to reach out. We appreciate your recommendation and look forward to assisting you further in the future.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotTaylor was amazing
Taylor was amazing, very knowledgeable and was able to answer all questions asked. She was generally a lovely, friendly, bubbly person.
Thank you, Lewis, for sharing your positive experience with Taylor! We're delighted to hear that she provided you with such exceptional service during your property viewing. At Gatekeeper, we strive to ensure our clients feel informed and comfortable throughout the process. Should you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your feedback, Anna. We're glad to hear about your positive experience with Gatekeeper. If you have any further questions or need assistance, feel free to reach out. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleProfessional, knowledgeable and polite.
Thank you for your feedback, Chris. We're delighted to hear that you found our team professional, knowledgeable, and polite. Your satisfaction is our priority, and we look forward to assisting you further. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleAlice was lovely and answered all my questions.
Thank you for sharing your experience, Melanie. We're delighted to hear that Alice provided you with excellent service and addressed all your queries. Your satisfaction is our priority, and we look forward to assisting you further. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleTaylor was very professional and knowledgeable. She answered all of my questions about the house and local amenities.
Thank you for your review, Naresh. I'm pleased to hear that Taylor's professionalism and knowledge met your expectations, and that she could answer all your questions about the house and local amenities. Best regards, Dan Thorne Sales Director Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
