5/5
Very helpful
Agent replied · 11 January 2025
Hi Ireen, Thank you for your review! I’m glad to hear you found our service helpful, it's always our goal to provide support when needed. Best regards, Dan Thorne Sales Director, Gatekeeper
Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful
Hi Ireen, Thank you for your review! I’m glad to hear you found our service helpful, it's always our goal to provide support when needed. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Carla was friendly
Carla was friendly, helpful, and well informed on the property.
Thank you for your kind feedback, Archie! I’m pleased to hear that Carla’s friendly and helpful approach made your property viewing enjoyable. If you have any further questions or need assistance, please don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Rental property viewing - Annabel
Annabel was very welcoming to the rental property viewing. She was very helpful and showed us all the places we needed to be aware of and assured us that everything would be finished prior to moving in. She was very understanding when asked about how soon to move in due to our circumstances and having a short time frame. Thankyou Annabell.
Thank you for your fantastic feedback, Mrs. Vettraino! I'm delighted to hear that Annabel made your rental property viewing welcoming and informative, especially given your time constraints. We appreciate your kind words, and if you need any further assistance, please don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Very helpful
Hi Ireen, Thank you for your review! I’m glad to hear you found our service helpful, it's always our goal to provide support when needed. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
He was kind and helpful
Thank you for your feedback, Prince! I’m glad to hear that our team provided you with kind and helpful service. If you need any further assistance, please feel free to reach out!Dan ThorneSales Director, Gatekeeper
5/5
The Agent was very kind to us and so…
The Agent was very kind to us and so professional .
Thank you for your feedback, Mwape! We appreciate you sharing your experience with us and are glad to hear it was a positive one. If there's anything more we can assist you with, please don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Rating only, no written review.
Thank you for your kind words, Andrew! I'm glad I could assist you in helping to sell your property and make the process smooth for you. If you need any further support, don’t hesitate to reach out! Dan Thorne Sales Director, Gatekeeper
5/5
Anabelle was polite and knowledgeable…
Anabelle was polite and knowledgeable at our latest property visit. She allowed us to take our time and we did not feel pressured in any way.
Thank you for your kind words, Carrie! I’m delighted to hear that Anabelle’s politeness and knowledge made your property visit enjoyable and pressure-free. If you have any more questions or need assistance, please feel free to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Professional
The agent was on-time - communication had been maintained from booking through to the showing. The agent met me, prepared with a brolly for the torrential rain too! Lovely, no pressure/rush appointment.
Thank you for your wonderful feedback, Melissa! I’m glad to hear that our agent provided timely communication and made your viewing comfortable, even in the rain. If you have any further questions or need assistance, please don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Great service and attention to details
Great service and attention to details Thank you
Thank you for your feedback, Adefemi! We're delighted to hear that you appreciated our service and attention to detail. If you need any further assistance, don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Very helpful and knowledgeable estate…
Very helpful and knowledgeable estate agent
Thank you for your kind words, Phoebe. We're pleased to hear that you found our team helpful and knowledgeable. If you need any further assistance, we’re always here to help!Dan ThorneSales Director, Gatekeeper
5/5
Great
Great. .....
Thank you for your feedback, Mo! We’re glad to hear you had a great experience with us. If there’s anything more we can do for you, feel free to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Exceptional customer service…
I love the courteous and polite manner of addressing by the staff
Thank you for your wonderful feedback, Esther. We're delighted to hear that you appreciated the courteous and polite service from our team. If you need any further assistance, don’t hesitate to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Carla is 5 star
Carla was very kind. She answered all our questions. She was very professional and polite.
Thank you for your lovely feedback, Stormy. We're so glad to hear that Carla provided professional and polite service while answering all your questions. If you need anything else, we’re here to help!Dan ThorneSales Director, Gatekeeper
5/5
Very very excellent service today.
Rating only, no written review.
Thank you for your kind words, Christian. We're delighted to hear that you had an excellent experience with our service. If you ever need further assistance, feel free to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Rating only, no written review.
Thank you very much for the 5* review Kind Regards, Dan Thorne Gatekeeper
5/5
Great service and so helpful from start to moving into our new place.
Thanks so much for the positive review, I know Kenya and Lucy are so pleased we managed to sell your house and help you into your new home. If you need us again at any point, please just call. Thanks, Dan Thorne Sales Director
4/5
She was very good well informed about the property and very knowledgeable in doing the job.
Thank you so much for your kind words, Tinashe. We're thrilled to hear that you found our team well-informed and knowledgeable. Thanks, Dan
5/5
She welcomed us and showed us around the house, she took the time to help us with some questions regarding the house, very happy with the house and hoping for the best
Thank you for your kind review, Shahid! I'm pleased to hear that the viewing went well and that all your questions were addressed. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
This was my first ever view of letting…
This was my first ever view of letting and they were really helpful
Thank you for your feedback, Rebecca. We're thrilled to hear that we could assist you during your first letting experience. If you have any more questions or need further support, we’re here to help!Dan ThorneSales Director, Gatekeeper
5/5
Punctuality
Punctuality, taking time in showing and showing the property also the felixibility
Thank you, Ntandreea, for your feedback. We're pleased to hear that you appreciated our punctuality, thoroughness, and flexibility in showing the property. If you need any further assistance, we’re always here to help!Dan ThorneSales Director, Gatekeeper
5/5
Paul was knowledgeable and well versed
Paul was knowledgeable and well versed , showed us around and gave his expert advise.
Thank you, Mandeep, for your kind words about Paul. We're glad to hear his knowledge and expertise made your experience a positive one. If you need any more assistance, don’t hesitate to get in touch!Dan ThorneSales Director, Gatekeeper
5/5
Great communication
Great communication, helpful and friendly.
Thank you for your wonderful feedback, Sass. We're thrilled to hear that you found our communication helpful and friendly. If you ever need further assistance, feel free to reach out!Dan ThorneSales Director, Gatekeeper
5/5
Cannot fault the service we have received! Annabel was very informative and answered all of the questions we had in great detail. Made the process a whole lot easier and overall enjoyable.
Hi Megan, Thank you for your kind words! I’m delighted to hear that Annabel provided such informative and helpful service, making the process easier and enjoyable for you. We appreciate your feedback! Best regards, Dan Thorne Sales Director, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.