Trusted Agent profile · Oxfordshire

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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,159 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,159 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

789

Reviews on Trustpilot

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers3 reviews

5.0 / 5 The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Andrew, 27 April 2018Read all 3 from sellers

Buyers2 reviews

5.0 / 5 Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Tom, 27 April 2018Read all 2 from buyers

Landlords3 reviews

5.0 / 5 When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...James, 25 September 2017Read all 3 from landlords

Tenants4 reviews

5.0 / 5 I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Jacob, 2 September 2018Read all 4 from tenants

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Christopher was helpful.

Christopher was helpful.He works part time at this place.He gave us as much information as he had.He was clear that he would pass our message onregarding cleaning and use of garage or possible shed.

Betty · 11 November 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Hi Betty, thank you for the great review! I’m glad to hear that Christopher was helpful and provided clear information during your visit. We’ll ensure your feedback is noted, and please don’t hesitate to reach out if there’s anything further we can assist you with.Dan ThorneSales Director, Gatekeeper

5/5

Google

It was so lovely to meet Annabel. She is very kind. Great service from Annabel. Really appreciate and recommend the service received from her.

Charuni · 11 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 9 December 2024

Hi Charuni, thank you for your wonderful review! I’m so pleased to hear that Annabel’s kindness and service made such a positive impression. We truly appreciate your recommendation and are here if you need further assistance. Dan Thorne Sales Director, Gatekeeper

5/5

Google

It was so lovely to meet Annabel. She is very kind. Great service from Annabel. Really appreciate and recommend the service received from her.

Charuni · 10 November 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 8 December 2024

Hi Charuni, thank you for your wonderful review! I’m so pleased to hear that Annabel’s kindness and service made such a positive impression. We truly appreciate your recommendation and are here if you need further assistance. Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

Surprisingly good service

Surprisingly good service. Honest and professional.

LP · 10 November 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Thank you for your kind words! We're thrilled to hear that you found our service both honest and professional. We always strive to provide the best experience, and it’s great to know we succeeded.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Property viewing professionally handled

Communication was on point for the viewing with Gatekeeper.Paul met us at the property and was very welcoming. Paul allowed us time to look around and explained the application process. Paul made us feel that any application we would make would be handled with good communication and professionalism.

Carlie · 9 November 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Hi Carlie, thank you for your thoughtful review! I’m delighted to hear that Paul provided clear communication and a welcoming experience, allowing you the time to explore and fully understand the application process. We’re here to make everything as smooth as possible, so please don’t hesitate to reach out with any further questions.Dan ThorneSales Director, Gatekeeper

5/5

Google

Great viewing with Christopher, was on time (and was kind enough to wait as I was running slightly late) and had an answer for all my questions. Process to book a viewing was clear and well managed.

João · 9 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 23 November 2024

Hi Joao, thank you for the wonderful review! I’m glad to hear Christopher made your viewing experience so smooth and accommodating. It’s great to know our process was clear and helpful, don’t hesitate to reach out if you have more questions! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Great viewing with Christopher, was on time (and was kind enough to wait as I was running slightly late) and had an answer for all my questions. Process to book a viewing was clear and well managed.

João · 8 November 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 8 December 2024

Hi Joao, thank you for the wonderful review! I’m glad to hear Christopher made your viewing experience so smooth and accommodating. It’s great to know our process was clear and helpful, don’t hesitate to reach out if you have more questions! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Anju · 5 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Hi Anju, thank you for the 5-star review! We’re delighted to know you had a positive experience with us. Please feel free to reach out if there’s anything more we can assist you with. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Aman · 4 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Hi Aman, thank you for your 5-star rating! We’re pleased to know you had a positive experience with us. If there’s anything more we can assist you with, please feel free to reach out. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Informative, Professional, and full of Enthusiasm and Knowledge, Sam Mawson you are a true asset with Gatekeeper. .

Chris · 3 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Hi Chris, thank you for the fantastic feedback! I’m thrilled to hear that Sam’s professionalism, knowledge, and enthusiasm made such a positive impression. We’re proud to have him on our team, and I’ll be sure to pass along your kind words. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Ben · 3 November 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 10 November 2024

Hi Mr. Reynolds, thank you for your 5-star rating! We're delighted to know you had a positive experience with us. Please feel free to reach out if there’s anything more we can assist you with. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Silence · 3 November 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 10 November 2024

Hi Mr. Muposhi, thank you for the 5-star review! We’re pleased to know you had a positive experience with us. If there’s anything more we can help with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Annabel was very kind, polite and patient when showing us the property. She promptly answered all of our questions and gave us great tips on how to proceed. Overall, customer service at Gatekeeper has proven to be excellent.

Gabrielle · 3 November 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 10 November 2024

Thank you, Gabrielle! It’s fantastic to hear Annabel’s support and guidance made your viewing experience positive and informative. We’re committed to providing excellent service and are here to help every step of the way. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Christopher was an exceptional. He was punctual, friendly, and went out of his way to ensure we felt comfortable and informed throughout the process. Christopher answered all our questions with clarity and patience, making the experience smooth and stress-free. His professionalism and approachable nature made us feel confident in our decision. Highly recommended!

Goodwin · 3 November 2024 · Gatekeeper Witney (77 High Street)

Agent replied · 10 November 2024

Hi Mr. Milos, thank you for the wonderful review! I’m thrilled to hear that Christopher provided such an exceptional and reassuring experience, ensuring you felt informed and comfortable every step of the way. We’re lucky to have him on our team, and we’re grateful for your recommendation! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Silence · 2 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Hi Mr. Muposhi, thank you for the 5-star review! We’re pleased to know you had a positive experience with us. If there’s anything more we can help with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

Thanks to Carla …

Thanks to Carla for all your help and answering all my questions during a recent viewing and getting back to me so quickly with a response.

Emma · 2 November 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Hi Emma, thank you for your kind words! I’m so glad to hear that Carla was able to assist you promptly and provide helpful answers during your viewing. We’re here to make the process as smooth as possible, so please reach out anytime.Dan ThorneSales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Ben · 1 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Hi Mr. Reynolds, thank you for your 5-star rating! We're delighted to know you had a positive experience with us. Please feel free to reach out if there’s anything more we can assist you with. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Annabel showed us round. Very punctual, polite, helpful and professional.

Alyson · 1 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Thank you, Alyson, for your kind words about your viewing with Annabel. We're delighted to hear her professionalism and helpfulness made a positive impression. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Annabel was amazing and so polite! Very informative and made us feel very comfortable. Thank you!

Matilda · 1 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Thank you, Matilda! I'm thrilled to hear that Annabel made you feel comfortable and well-informed during your viewing. We truly appreciate your kind words. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Annabel was very kind, polite and patient when showing us the property. She promptly answered all of our questions and gave us great tips on how to proceed. Overall, customer service at Gatekeeper has proven to be excellent.

Gabrielle · 1 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Thank you, Gabrielle! It’s fantastic to hear Annabel’s support and guidance made your viewing experience positive and informative. We’re committed to providing excellent service and are here to help every step of the way. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Christopher was an exceptional. He was punctual, friendly, and went out of his way to ensure we felt comfortable and informed throughout the process. Christopher answered all our questions with clarity and patience, making the experience smooth and stress-free. His professionalism and approachable nature made us feel confident in our decision. Highly recommended!

Goodwin · 1 November 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 8 November 2024

Hi Mr. Milos, thank you for the wonderful review! I’m thrilled to hear that Christopher provided such an exceptional and reassuring experience, ensuring you felt informed and comfortable every step of the way. We’re lucky to have him on our team, and we’re grateful for your recommendation! Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

Very professionnal a d helpful

Sam was very professionnal, friendly and helpful.He answered all our questions regarding the property and asked us to contact him if we needed more information.thank you

Sunny · 1 November 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Hi Sunny, thank you for your kind review! I’m thrilled to hear that Sam provided such professional, friendly, and helpful service, answering all your questions with care. We’re always here if you need more information, just let us know!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

When to see a House and Paul was…

When to see a House and Paul was amazing very friendly and polite always ready to help out with questions.

Ana · 31 October 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Hi Ana, thank you for your kind words and 5-star review! I’m thrilled to hear that Paul provided such friendly and helpful service during your viewing. We’re here to assist with any other questions you might have, just let us know!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

It was timely

It was timely, easy to access the property to view. Paul was very polite and explained everything well.

Charles · 31 October 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Hi Mr. Kiige, thank you for your 5-star review! I’m pleased to hear that Paul made the viewing process smooth and informative. We’re glad to have met your expectations and are here if you need any further assistance.Dan ThorneSales Director, Gatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

Reviews may appear on more than one platform.

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