Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,159 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,159 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Mr. Zuidhof! We’re delighted to know you had a great experience with us. If there’s anything further we can assist you with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGood friendly communication; it all works as it should
Thank you for your kind feedback, Peter! I’m glad to hear you’ve had such a positive experience with our friendly communication and smooth process. We’re always here to help whenever you need us. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleWell explained everything, and very nice person, had good meeting
Thank you for your kind words, Sarvesh! I’m delighted to hear that you had a positive experience and found the meeting helpful and well-explained. If there’s anything else we can assist you with, don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleExcellent letting team everything gets taken care of, first class service.
Thank you for your fantastic feedback, Mr. Way! I’m really pleased to hear that you feel we always offer first-class service and take care of everything for you. We’re always here to help with any future needs! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleHad good meeting with Clare, such a nice lady, Strongly recommend gatekeeper to find your dream home.
Thank you, Simmy, for your kind review. It’s fantastic to hear that Clare provided such a positive experience during your meeting. We’re thrilled to have your recommendation! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare was welcoming and polite, showed us around the property and explained the details very nicely. Highly recommend her service and the agency!!!
Thank you for your glowing review, Rajesh. It’s wonderful to hear that Clare made such a positive impression with her welcoming and professional approach. We’re grateful for your recommendation and are delighted you had a great experience! Dan Thorne Sales Director, Gatekeeper
5/5
TrustpilotHouse Hunting
Sam showed use round a house yesterday. Very approachable and relaxed. Ensured we had plenty of time and freedom to look around. Knowledgeable and transparent. Thank you
Thank you for your kind review, Wes. It’s great to hear that Sam provided such a relaxed and informative experience, giving you the time and freedom to explore the property. We’re pleased you found the process transparent and helpful!Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotPaul's a nice guy
Paul's a nice guy. Very informative and explains details about the propery, takes time to discuss any queries and is helpful overall
Thank you for your feedback, Emily! It’s wonderful to hear that Paul provided such informative and helpful support during your property viewing. We’re glad he took the time to ensure all your queries were addressed.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotGreat company with a fab team
Great communication. Friendly staff who are always happy to help with any queries, big or small. Keep up the great work.
Thank you for your fantastic feedback, Joanna! I’m delighted to hear that our team’s communication and friendly approach stood out to you. We truly appreciate your support and will strive to keep up the great work!Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotEfficient and really lovely team
Efficient and really lovely team, Alice in particular is very helpful
Thank you for your kind words, Charlotte! It’s great to hear that you found our team efficient and lovely to work with, and I’m so pleased that Alice was particularly helpful. Your feedback means a lot to us!Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotPaul is such a great person
Paul is such a great person, he is pleasant and welcoming and I feel at ease with him
Thank you for your lovely feedback, Angela! It’s wonderful to hear that Paul made you feel at ease with his welcoming and pleasant approach. I’ll make sure he knows how much you appreciated his support.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotVery professional.
Thanks, Clare and Kenya for showing me the property - Very professional.
Thank you for your kind review, Adan! I’m glad to hear that Clare and Kenya provided a professional experience during your property viewing. I’ll be sure to pass along your feedback to them.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotCarla was great
Carla was great, very informative and professional showing us round. Thank you!
Thank you for your fantastic feedback, Milly! I’m delighted to hear that Carla provided such an informative and professional experience during your viewing. I’ll be sure to pass along your kind words to her.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotCarla arrived early to show me around
Carla arrived early to show me around. She was thorough and professional. Warm smile with a decent attitude. Took pride in what she was doing.
Thank you for your wonderful feedback, Calecia! I’m thrilled to hear that Carla’s professionalism, thoroughness, and positive attitude made such a great impression. I’ll make sure to share your kind words with her.Dan ThorneSales Director, Gatekeeper
4/5
TrustpilotGood
It was very good
Thank you for your feedback, Shakeel! I’m glad to hear you had a positive experience. If there’s anything else we can help with, just let us know!Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotGatekeeper
Christopher was very knowledgeable about the property, and the area. His recommendations also put my mind at ease.
Thank you for your kind feedback, Angus! I’m delighted to hear that Christopher’s knowledge and recommendations helped make your experience a positive one. I’ll be sure to share your comments with him.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotReally helpful team making life…
Really helpful team making life relaxed! They organised and arranged a contractor to visit quickly for some minor problems and communicated really well each time! Thank you
Thank you for your kind feedback, Charlie! I’m so pleased to hear that our team was able to make the process smooth and stress-free for you. It’s great to know that communication and swift action met your expectations.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotExcellent service over 19 years
Excellent service over 19 years. Special shout out to Phil Kendall who has been so helpful
Thank you, Colin, for your incredible feedback and for trusting us over the past 19 years! We're thrilled to hear that Phil Kendall has been so helpful and that you've had a positive experience with our team.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotSamantha Smith review for Dan from gatekeeper
dan was extremely helpful and answered any queries I had immediately. A pleasure to deal with
Thank you for your kind words, Samantha! I’m glad I could assist you and provide quick answers to your queries. It was a pleasure working with you as well.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotThe viewing was booked very quickly
The viewing was booked very quickly.Carla was ontime and she was very welcoming. She told me every imformation that I needed to know and if I had a question she was able to answer on the spot. The viewing went well and I would recommend to anyone.
Thank you for your wonderful feedback, Kerryann! I’m thrilled to hear that Carla provided such a welcoming and informative experience during your viewing. It’s great to know you felt well-supported, and we truly appreciate your recommendation.Dan ThorneSales Director, Gatekeeper
4/5
TrustpilotClare was very friendly and punctual
Rating only, no written review.
Thank you for your feedback, Lucy! I’m pleased to hear that Clare made a positive impression with her friendliness and punctuality. If there’s anything we can do to improve your experience further, please let us know.Dan ThorneSales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Tom! We’re thrilled to know you had a great experience with us. If there’s anything more we can do to assist you, please don’t hesitate to get in touch. Dan Thorne Sales Director, Gatekeeper
4/5
GoogleThe agent was very nice, polite & on time. Unfortunately the property wasn’t for us but absolutely no reflection on the agent.
Thank you for your kind feedback, Audrey! I’m glad to hear that our agent made a positive impression with their professionalism and punctuality. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleAnnabel was very professional and knowledgeable about the property during our viewing, and clearly explained the application process.
Thank you for your kind feedback, Catherine! I’m delighted to hear that Annabel’s professionalism and knowledge made your viewing experience so positive. It’s great to know she provided clear guidance on the application process as well. Dan Thorne Sales Director, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Tell us what you need and up to 3 trusted local agents will be in touch.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
