Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotChris was professional and…
Chris was professional and knowledgeable about the area and property.Figure crossed 🤞 to get the property with Gatekepeer
Thank you for your kind review, Shahbaz. I’m glad to hear that Chris was able to provide you with the professional and knowledgeable service we pride ourselves on. We truly appreciate your feedback and look forward to assisting you again in the future.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotThorough and knowledgable.
Christopher was professional, knowledgable, and thorough. He made the viewing process straightforward and personable. Fingers crossed il get the green light! I Highly recommend Gatekeeper!
Thank you for your fantastic feedback, Mr. Hunt. I’m delighted to hear that Christopher made your viewing experience both straightforward and personable. We truly appreciate your recommendation and look forward to continuing to serve you.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotProfessional agency
Very professional with no fus. Really informative. Chris was really helpful, and on time
Thank you for your great review, Paulina. I’m glad to hear that Chris was helpful, informative, and punctual during your viewing. We strive to make the process as smooth as possible, and we’re pleased that you had a positive experience.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotClare was so kind and friendly
Clare was so kind and friendly, she gave us a lot of useful information regarding the property and surroundings.
Thank you, Mihaela, for your kind review! We're pleased to hear that Taylor provided a calm and informative viewing experience, making you feel comfortable throughout the process. Your feedback is greatly appreciated.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotSam was very friendly and approachable
Sam was very friendly and approachable. He ensured I got to see all the property and take my time. He also answered all questions and was very patient.
Thank you, Meera, for your kind review! It’s great to hear that Sam made you feel comfortable and took the time to answer all your questions. We’re glad you had such a positive experience.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotMade easy and friendly
Made easy and friendly. No sales pressure.
Thank you, Marcus, for your kind review. I'm delighted to hear you found the process easy and friendly, without any pressure. Ensuring a positive experience is always our priority.Dan ThorneSales Director, Gatekeeper
5/5
GoogleExcellent professional service by Clare keep it up 👍 regards shumaila …
Thank you for your kind words, Shumaila. It's great to hear that Clare provided you with excellent and professional service. We'll be sure to share your feedback with her! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleTime keeper she just arrived in time I did not even wait, so respectful and ready to help with everything i wanted to know, I can only say keep up the good work thank
Thank you for your wonderful feedback, Stanleytaurayi. It's great to hear how much you appreciated the punctuality, respect, and helpfulness shown during your experience. We'll strive to keep up the good work! Dan Thorne Sales Director, Gatekeepe
5/5
TrustpilotMy experience with gatekeeper’s was…
My experience with gatekeeper’s was really amazing and good they always bee with customers 👍
Thank you for your 5-star review! I’m delighted to hear you had an amazing experience with Gatekeeper and felt well-supported throughout. We’re always here to provide excellent service and assistance.Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotGatekeeper are managing my properties
Gatekeeper are managing my properties, as a Landlord it’s important to have a dependable service provider, so far Gatekeeper have been in the forefront of providing a positive outlook.As an independent company this being more prominent, otherwise this I’m sure would be lost given the multitude of large enterprises now taking the place swallowing up these valuable and worthwhile companies.
Thank you, Howard, for your kind words and 5-star rating. We’re delighted to hear that you value our dependable service and independent approach in managing your properties. Your support means a great deal to us, and we look forward to continuing to deliver the positive experience you’ve highlighted.Dan ThorneSales Director, Gatekeeper
5/5
GoogleI have said before how great paul is with showing us around the property. I have been doing quite a viewings with different agents and has had all really good experiences with Paul from Gatekeeper, in fact overall Gatekeeper has been amazing with keeping me in the loop all the way.
Thank you for your wonderful feedback, Angela. I’m so glad to hear that Paul has consistently provided you with excellent service during your viewings and that our team at Gatekeeper has kept you well-informed throughout the process. We truly appreciate your trust in us! Dan Thorne Sales Director, Gatekeeper
5/5
TrustpilotSam was brilliant showing us around.
Sam was brilliant showing us around.Thank you
Thank you, Dorota, for your kind words. It’s great to hear that Sam made a brilliant impression while showing you around. We’re delighted you had such a positive experience!Dan ThorneSales Director, Gatekeeper
5/5
GoogleI have said before how great paul is with showing us around the property. I have been doing quite a viewings with different agents and has had all really good experiences with Paul from Gatekeeper, in fact overall Gatekeeper has been amazing with keeping me in the loop all the way.
Thank you for your wonderful feedback, Angela. I’m so glad to hear that Paul has consistently provided you with excellent service during your viewings and that our team at Gatekeeper has kept you well-informed throughout the process. We truly appreciate your trust in us! Dan Thorne Sales Director, Gatekeeper
5/5
TrustpilotViewing Marriotts Walk
Booking a viewing was easy. Clare was on time, polite & professional. She answered all the questions I wanted to know.
Thank you, Penny, for your fantastic feedback. It’s great to hear that Clare made the process so straightforward and provided polite and professional service. We’re pleased you had a positive experience!Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotPaul was very helpful during my viewing…
Paul was very helpful during my viewing and made the property stand out even more.
Thank you, Chantelle, for your kind review. It’s fantastic to hear that Paul was so helpful and enhanced your viewing experience by highlighting the property’s features. We’re thrilled you had such a positive experience!Dan ThorneSales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Mr. Perry! We’re so pleased to know you had a positive experience with us. If there’s anything more we can do to help, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Mr. Zuidhof! We’re delighted to know you had a great experience with us. If there’s anything further we can assist you with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleGood friendly communication; it all works as it should
Thank you for your kind feedback, Peter! I’m glad to hear you’ve had such a positive experience with our friendly communication and smooth process. We’re always here to help whenever you need us. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleWell explained everything, and very nice person, had good meeting
Thank you for your kind words, Sarvesh! I’m delighted to hear that you had a positive experience and found the meeting helpful and well-explained. If there’s anything else we can assist you with, don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleExcellent letting team everything gets taken care of, first class service.
Thank you for your fantastic feedback, Mr. Way! I’m really pleased to hear that you feel we always offer first-class service and take care of everything for you. We’re always here to help with any future needs! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleHad good meeting with Clare, such a nice lady, Strongly recommend gatekeeper to find your dream home.
Thank you, Simmy, for your kind review. It’s fantastic to hear that Clare provided such a positive experience during your meeting. We’re thrilled to have your recommendation! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleClare was welcoming and polite, showed us around the property and explained the details very nicely. Highly recommend her service and the agency!!!
Thank you for your glowing review, Rajesh. It’s wonderful to hear that Clare made such a positive impression with her welcoming and professional approach. We’re grateful for your recommendation and are delighted you had a great experience! Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Mr. Perry! We’re so pleased to know you had a positive experience with us. If there’s anything more we can do to help, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for your 5-star review, Mr. Zuidhof! We’re delighted to know you had a great experience with us. If there’s anything further we can assist you with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
