Trusted Agent profile · Oxfordshire

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Gatekeeper estate agents in Witney and Swindon

4.8

★★★★★ Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

The Trusted Agent logo

5.0 / 5

12

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Excellent Viewing

Clare was on time, very helpful, friendly & professional, thank-you.

Paul · 14 December 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Thank you for your kind review, Paul! It’s great to hear that Clare’s punctuality, helpfulness, and professionalism stood out during your experience. We’re glad she made a positive impression.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Claire was really professional to show…

Claire was really professional to show me around the property and answered all my questions.

Mona · 14 December 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Thank you for your feedback, Mona! It’s great to hear that Clare provided professional support and answered all your questions during the viewing. We’re glad you had a positive experience with us.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Professional and pleasant viewing

Clare was warm and professional and answered what questions she was able to. Thank you.

Nicola · 14 December 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Thank you for your kind feedback, Nicola! It’s great to hear that Clare provided warm and professional support during your experience. We’re glad she was able to assist you and appreciate you taking the time to share your thoughts.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Charlie made every effort to help me…

Charlie made every effort to help me with information along the way of this rental.He came back promptly with answers to questions, and has been very attentive throughout the process of the move.

Betty · 13 December 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Thank you for your kind words, Betty! It’s wonderful to hear how attentive and supportive Charlie has been throughout your rental journey. We’re glad he could provide the prompt assistance you needed, and we’ll be sure to share your feedback with him.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

I would highly recommend gatekeeper…

I would highly recommend gatekeeper after using them to sell a house for me. I was particularly impressed with Phil and Sam who were always friendly and very helpful with any query I had. Many thanks for all your hard work.

Julie · 13 December 2024 · Gatekeeper Swindon

Agent replied · 13 June 2024

Dear Julie,Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Sam and Laura. Providing efficient and professional service is our top priority, and we're delighted that we could assist you. If you have any further questions or if there's anything else we can do for you, please feel free to reach out.Best regards,Dan ThorneSales Director at Gatekeeper

5/5

Trustpilot

Very professional approach from Kenya

Very professional approach from Kenya, sharing her knowledge on the area and providing me with all the answers I required with regards to the property.

Elme · 13 December 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Thank you for your review! It’s wonderful to hear that Kenya’s professionalism and local knowledge made a positive impact. We’re glad she was able to provide the information you needed and appreciate your kind feedback.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Viewing with Clare

Clare expertly showed me around a property yesterday, answering all of my questions very well and honestly, which was much appreciated amidst other estate agents I have had viewings with recently.

Ollie · 13 December 2024 · Gatekeeper Swindon

Agent replied · 23 December 2024

Thank you for your kind feedback, Oliver! It’s great to hear that Clare provided an honest and informative viewing experience, especially when compared to others you’ve had. We’re proud to have her on the team and glad she made a positive impression.Dan ThorneSales Director, Gatekeeper

4/5

Google

Rating only, no written review.

Ashok · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for leaving a review, Ashok. We’re glad to have had the opportunity to support you and always strive to provide a positive experience. If there’s anything we can do to turn your 4-star experience into a 5-star one, please let us know. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Sergio · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for your 5-star review, Sergio! We’re delighted to hear you had a positive experience with Gatekeeper. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Abd · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for your 5-star review, Abd Ur! We’re glad you had a positive experience with Gatekeeper and appreciate your support. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Ashley · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for your 5-star review, Ashley! We’re glad you had a positive experience with us and appreciate your support. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Delvin · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for your 5-star review, Delvin! We're pleased to hear that you had a great experience with us. If there's anything further we can assist with, please don't hesitate to reach out. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Monicah · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for leaving a 5-star review, Monicah! We’re so pleased to know you had a positive experience with us. If there’s anything more we can do to support you, don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Well done job explains everything briefly.

Gurvinder · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for your review, Gurvinder! We’re pleased to hear you found the explanations clear and thorough. We’re always happy to provide helpful and straightforward service. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Excellent communication regarding the prompt reletting of my flat

Ray · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you, Ray, for your kind review. I'm delighted to see that you appreciate our prompt communication and that we made the reletting of the property efficient. Your feedback is greatly valued! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Clare was really kind and detailed everything we needed to know about the property.

Aishwarya · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you, Aiswarya, for your wonderful review. It’s great to hear Clare provided you with clear information and a positive experience. We’re glad you found her approach helpful! Dan Thorne Sales Director, Gatekeeper

5/5

Google

It’s not an easy task, but I thank God am able to secure the place. All staff of gatekeepers are really done well. Kudos to you all.

Oyebade · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you, Oyebade, for your thoughtful review. We're so pleased to hear that our team’s support made a positive difference. Your kind words mean a lot to us all! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Great customer care and the team really took time to understand what I was looking for. Loved the can do attitude. Thank you.

Sue · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you so much for your kind words, Sue! I'm thrilled to hear that the team was able to understand your needs and provide excellent customer care. We truly appreciate your feedback and look forward to assisting you again in the future. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Clare from GateKeeper shows us around a property in Witney today. She was kind and professionally answer our questions. That was a warm experience for us.

Adam · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you, Adam, for your kind review. We’re delighted to hear Clare provided a warm and professional experience, answering your questions with care. Your feedback means a lot to us! Dan Thorne Sales Director, Gatekeeper

5/5

Google

The service I received is exactly what I expected,Clare was very professional,respectful,accommodating and most of all very helpful.Thank you for everything.

Andrew · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 29 October 2023

Hello Andrew Sokoni, Thank you for taking the time to leave a 5-star review for our Witney Team. Your feedback encourages us to continue delivering excellent service. If you ever have any questions or need assistance in the future, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper

5/5

Google

Clare was very friendly, patient, and helpful during our property viewing. She answered all our questions clearly. Overall, excellent service from Gatekeeper.

Ahmet · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you, Ahmet, for your fantastic review. It’s great to hear Clare provided such friendly, patient, and helpful support during your viewing. We’re glad you had an excellent experience with Gatekeeper! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Clare was very professional and considerate to our circumstances. We were able to get the basic information that we needed and she explained the property very well.

R · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you, Royal, for your kind review. We’re delighted to hear that Clare’s professionalism and considerate approach made a positive impression. It’s great to know she provided the information you needed and clearly explained the property. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Service I received from Kenya has been fabulous, am busy most of the times so I don’t check my emails frequently. Kenya would go an extra mile to call me if she sees that I haven’t responded or action any request sent. Am grateful for the best service I got from her.

Berlinda · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 26 December 2024

Thank you for your fantastic feedback, Berlinda. It’s wonderful to hear that Kenya’s proactive approach and dedication made a positive impact on your experience. We’re proud to have her on the team and grateful for your kind words. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Helped resolve all the issues professionally.

Oluwole · 12 December 2024 · Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied · 11 January 2025

Thank you for your feedback, Oluwole! We’re glad to hear you found our support helpful and professional in resolving your issues. Dan Thorne Sales Director, Gatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum.

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