Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,150 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,150 reviews on three platforms, rated 4.8 out of 5 overall.
1,358
Reviews on Google
All 3 offices
12
Reviews on The Trusted Agent
All 3 offices
780
Reviews on Trustpilot
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 12 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentViewings & New Tenancy
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The application process was really simple and Im moving in about a week which is great as start my new job mid Sept. Thanks Guys.
5/5
The Trusted AgentTenants View
I am renting through Gatekeeper and have found their service to be excellent. They have supported me when I had to change tenants when my flat mate moved out, but it was very easy and simple to action.
5/5
The Trusted AgentHouse Move
Rented my second property through Gatekeeper in Witney. I had a flat that me and my partner moved in to and now our daughter is a bit older we have taken on a house. Moving out of one property and in to the other was pretty smooth and the team really helped with utility switches
5/5
The Trusted AgentLandlord Appraisal
As a Landlord of many years I have to say I have seen most things that agents claim to offer. Gatekeeper has stood firm against it commitments to me and also my tenants. My property gets looked after, I get regular updates without being 'hounded' by less relevant information. Things tick over very well. Cant ask for more as a Landlord Really
5/5
The Trusted AgentI would recommend the service to anyone.
Very helpful with our purchase and have always been easy to talk to and to clarify our queries. I would recommend the service to anyone.
5/5
The Trusted AgentReleasing Investments
Phil & Naomi sorted out my property Sale for me in the Aylesbury Branch. The central team also supported my transaction and the handover was seamless. I am selling off a few Buy-To-Let properties over the next few years and will certainly utilise their support again.
5/5
The Trusted AgentExcellent Communication & Knowledge
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very easy and I would definitely recommend to anybody.
5/5
The Trusted AgentSelling a Property
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a bit worried about selling my mothers property but it has been very simple and easy. I would definitely recommend Gatekeeper. I could not be more happy with the service I've received.
5/5
The Trusted AgentWould recommend very highly!
I have just sold my apartment with Gatekeeper. Despite it being a well documented tough market the experience has been good. I got good advice at the valuation and through the initial marketing. I had a number of viewings and got an offer I was happy to accept. The team have done a great Job. Would recommend very highly!
5/5
The Trusted AgentThanks to everyone at Gatekeeper for all the hard work renting my flat out .
Rating only, no written review.
5/5
The Trusted AgentGreat work so far
Most of the time it's hard to provide feedback that moves from good to great, unless a problem arises that needs fixing however, in my experience, so far with Gatekeeper I can very much do so. The service has been excellent, the customer service is fantastic, friendly, considerate and genuine. Every contact has been great from start to finish. I had a problem with the boiler on move in day and the solution was quickly put in place. Despite the fix only being available on Monday, that's the Engineer (third party) not yourselves! But honestly, great work so far. Constructive feedback. The gas meter location just needs to be put in the hints or pointers on the picture section sent (so I know where it is for topping up, also the bin location too). Other than those little things, it's been great and I will recommend yourselves to anyone I know both personally and commercially. Thank you kindly and I look forward to our relationship going forwards. Best regards,
5/5
The Trusted AgentNo waffle or messing about
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle or messing about which I liked. My online account makes it easy for me to see what is happening with all aspects of the let. Really simple. I hope my tenants stay a long-tome as always but the most hassle-free tenant swap i've ever had.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards: Gatekeeper, Witney won Platinum; Gatekeeper, West Oxfordshire won Platinum; Gatekeeper, Swindon won Platinum.
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