Trusted Agent profile Β· Oxfordshire

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Gatekeeper estate agents in Witney and Swindon

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,158 reviews across 3 offices and 3 platforms

www.gatekeeper.co.uk

Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,358

Reviews on Google

All 3 offices

Trustpilot logo

788

Reviews on Trustpilot

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gatekeeper's three offices, most reviewed first. Each has its own page.

Latest reviews from every Gatekeeper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Excellent communication

Lots of communication and reminders.Paul was prompt, welcoming and informative. We weren't rushed and it was nice not to have a que of people waiting to view. So far a very pleasant experience.

Emma Β· 28 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 23 December 2024

Thank you, Emma, for your fantastic review! I'm delighted to hear that Paul provided a welcoming and informative viewing experience, allowing you to feel comfortable and unrushed. We appreciate your feedback and look forward to supporting you further on your property journey!Dan ThorneSales Director, Gatekeeper

5/5

Google

Annabel showed us round. Very punctual, polite, helpful and professional.

Alyson Β· 27 October 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 10 November 2024

Thank you, Alyson, for your kind words about your viewing with Annabel. We're delighted to hear her professionalism and helpfulness made a positive impression. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Annabel was amazing and so polite! Very informative and made us feel very comfortable. Thank you!

Matilda Β· 27 October 2024 Β· Gatekeeper Witney (77 High Street)

Agent replied Β· 10 November 2024

Thank you, Matilda! I'm thrilled to hear that Annabel made you feel comfortable and well-informed during your viewing. We truly appreciate your kind words. Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

Annabel was very welcoming.

Annabel was very welcoming when we arrived at the property. She was also extremely efficient with the way she conducted the viewing. Our experience viewing the property was a real pleasure due to her expertise and kindness.

Jane Β· 26 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 23 December 2024

Thank you, Jane, for your wonderful feedback! I'm thrilled to hear that Annabel made your viewing experience so enjoyable with her expertise and welcoming approach. We appreciate your kind words and look forward to assisting you further!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

great service

Akshay Β· 24 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 23 December 2024

Thank you, Akshay, for your kind review! We're delighted to hear you received great service and appreciate your feedback.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Professional and approachable agents

Sam was very approachable, professional and answered all my questions, during the viewing.

Renoshca Β· 23 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you, Renoshca, for your kind feedback! I'm glad to hear that Sam was able to provide a professional and informative experience during your viewing. We appreciate your support and wish you all the best with your property search.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

The agent was lovely

The agent was lovely, knew a lot about the property and the local area. Happy to answer our questions and very approachable.It made the viewing very easy and we didn't feel rushed.

SARAH Β· 22 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you, Sarah, for your kind words. It’s great to hear that the agent made you feel comfortable during the viewing and provided helpful information about the property and local area. We appreciate your feedback and hope to assist you again in the future!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Our viewing experience with Carla was…

Our viewing experience with Carla was excellent. She has provided very detailed information and kept us at ease from start to finish. From the 10 properties viewed that day, this property showed by Carla was our second best option but then we got our offer to our favorite property accepted. Thank you for the great assistance, Carla!

Leandro Β· 22 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you, Leandro, for sharing your positive experience with Carla. It’s great to hear she provided such detailed information and helped make the viewing process smooth and comfortable for you. Best of luck with your new property, and thank you for considering Gatekeeper!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Great service

We had a viewing this weekend with Christopher and we were very impressed with his knowledge, helpfulness and overall customer service. He gave us great advice and represented Gatekeepers and the vendors very well!Thank you Christopher!

Camila Β· 21 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you, Camila, for sharing your positive experience! I’m delighted to hear that Christopher's knowledge and helpfulness left such a great impression. It’s fantastic to know he represented Gatekeeper and the vendors well. We appreciate your kind words and hope to assist you further!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

I found the service to be highly professional

I found the service to be highly professional, Paul was punctual and knowledgeable about the property and all the circumstances of the property.Great service.

Ric Β· 20 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you for your fantastic feedback, Ric! I’m pleased to hear that you found our service professional and that Paul’s punctuality and knowledge made a positive impression. We appreciate your support and are here to assist whenever needed!Dan ThorneSales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Elena Β· 20 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your 5-star rating, Elena! We appreciate your support and are glad you had a positive experience with our service. If there’s anything else we can assist you with, please don’t hesitate to reach out. Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

Brilliant customer service

Brilliant customer service, had all the details of property that i needed, Very well presented.

Muhammad Β· 19 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you for your kind feedback, Muhammad! I'm glad to hear that you found our customer service helpful and well-presented. We’re always here to provide the details you need, and we appreciate your support!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Gatekeeper Property Viewing

Carla was fantastic in showing this property and was very welcoming and made us feel at home, everything she said matched the property perfectly and she is a credit to your organisation, we are ready to move in 😊

S Β· 19 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you for your wonderful feedback, Mr. Patterson! I’m delighted to hear that Carla made you feel so welcome and provided such a great experience during the viewing. It’s fantastic to know you're ready to move in, and I’ll be sure to pass on your kind words to Carla.Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Good customer service experienced

Rating only, no written review.

Olamide Β· 18 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you for your positive feedback, Olamide! I’m glad to hear that you had a good customer service experience with us. We appreciate your support and look forward to assisting you again in the future.Dan ThorneSales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Disni Β· 18 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your 5-star review, Disni! We appreciate your support and are glad you had a positive experience with us. If there's anything more we can do for you, please let us know. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Penda Β· 17 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your feedback, Penda! We appreciate you taking the time to share your experience and are glad to hear it was positive. If there's anything more we can assist you with, please don't hesitate to reach out! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Glenda Β· 17 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your feedback, Glenda! We appreciate hearing from you and are glad you had a positive experience with us. If there’s anything more we can do to assist, please don’t hesitate to reach out! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Rating only, no written review.

Keheliya Β· 17 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your feedback, Keheliya! We appreciate you sharing your experience with us and are glad to hear it was a positive one. If there's anything more we can assist you with, please feel free to reach out! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Service was quick and welcoming.I appreciate that

Sharjeel Β· 17 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your feedback, Sharjeel! I’m glad to hear that you found our service quick and welcoming. We appreciate your kind words and look forward to assisting you again in the future. Dan Thorne Sales Director, Gatekeeper

5/5

Google

Annabel was polite and accommodating while showing us around I recommend her skills

Ugo Β· 17 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your kind words, Ugo! I'm thrilled to hear that Annabel's politeness and accommodating nature made your viewing experience enjoyable. Your recommendation of her skills is greatly appreciated, and we’re here to help with any further needs! Dan Thorne Sales Director, Gatekeeper

5/5

Google

Kenya was very helpful and efficient when arranging a viewing. She was friendly and able to answer all of our questions about the property.

Jennie Β· 17 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your kind feedback, Jennie! I'm glad to hear that Kenya's helpfulness and efficiency made your viewing experience smooth and informative. If you have any more questions or need further assistance, please feel free to reach out! Dan Thorne Sales Director, Gatekeeper

5/5

Google

We have worked with Gatekeeper for about 10 years and have always found them to be extremely efficient and helpful at a reasonable cost. Our current contacts include Lucy and Dan who do a great job.

Clive Β· 17 October 2024 Β· Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)

Agent replied Β· 24 October 2024

Thank you for your loyal support over the past decade, Clive! I'm thrilled to hear that you find our team, including Lucy and myself, efficient and helpful. Your continued trust in us means a lot, and we look forward to serving you for many more years to come! Dan Thorne Sales Director, Gatekeeper

5/5

Trustpilot

Paul has really been helpful and has…

Paul has really been helpful and has answered all our questions. Very nice and polite. Was friendly with our family.

Yasmin Β· 16 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you for your kind words, Yasmin! I'm delighted to hear that Paul’s helpfulness and friendly approach made a positive impression on your family. We’re always here to assist, and I appreciate your feedback!Dan ThorneSales Director, Gatekeeper

5/5

Trustpilot

Gatekeeper is a great estate agency

Gatekeeper is a great estate agency. Paul, our agent, was amazing. Gave us all the information needed.

Andreea Β· 14 October 2024 Β· Gatekeeper Swindon

Agent replied Β· 24 October 2024

Thank you for your wonderful feedback, Andreea! I’m glad to hear that Paul provided you with all the information you needed and made your experience with Gatekeeper a positive one. We appreciate your kind words and are always here to help!Dan ThorneSales Director, Gatekeeper

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gatekeeper is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Gatekeeper

Which Gatekeeper office has the most reviews?

Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.

Where are the Gatekeeper offices?

The three Gatekeeper offices, by town:

What do sellers say about Gatekeeper?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."

What do landlords say about Gatekeeper?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."

What do tenants say about Gatekeeper?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."

Has Gatekeeper won any awards?

Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

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