How many reviews does Frost's Estate Agents, have?

Frost's Estate Agents, has 1,816 reviews across its four offices, rated 4.8 out of 5 overall: 1,674 on Google, 52 on Facebook, 1 on Yell, 2 on The Trusted Agent, 20 on Trustpilot, 67 on allAgents. Company-wide Facebook and Trustpilot reviews for Frost's Estate Agents, are counted once, not once per office.

Trusted Agent profile · Hertfordshire

Frost's Estate Agents, reviews in St Albans, Harpenden, Marshalswick and 1 more

Q: Where are the Frost's Estate Agents, offices?

The four Frost's Estate Agents, offices, by town. Harpenden: 6a Leyton Road, Harpenden, AL5 2TL. Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF. St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ. Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA.

4.8

★★★★★ Excellent

1,816 reviews across 4 offices and 6 platforms

www.frosts.co.uk

Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,816 reviews on six platforms, rated 4.8 out of 5 overall.

4.8 / 5

1,674

Reviews on Google

All 4 offices

4.8 / 5

Reviews on Facebook

Business-wide

2.0 / 5

Reviews on Yell

All 4 offices

5.0 / 5

Reviews on The Trusted Agent

All 4 offices

Reviews on Trustpilot

Business-wide

Reviews on allAgents

All 4 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers2 reviews

5.0 / 5 We bought our house in St Albans through Frost's and they persevered through a complicated chain situation. They kept us well informed about the situation with ...Rachel, 11 October 2016Read all 2 from buyers

Our offices

Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Platinum award
Frost's Estate Agents,, St Albans
9th of 18,569 UK offices
Top 2%
Gold award
Frost's Estate Agents,, Harpenden
587th of 18,569 UK offices
Top 5%
Gold award
Frost's Estate Agents,, Marshalswick
702nd of 18,569 UK offices
Top 5%

Latest reviews from every Frost's Estate Agents, office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I purchased a property through Frost's and everyone I dealt with was friendly, helpful and informative. Tom was our main contact and he kept me updated with what was happening, was always more than happy to answer my questions promptly and went the extra mile to help. I would absolutely recommend Frost's to anyone buying, selling or renting as the service you receive is second to none.

Emily · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much Emily we appreciate your kind words and we are grateful for all recommmendations

5/5

Google

Had such a positive experience with Frost. Friendly. Honest. And really felt they had our best interests at heart. Worked closely with Sarah Twigg to secure our rental property and now with Melanie Hughes who manages it. Very impressed. Would definitely recommend to a friend. And love my new house!

Leah · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Great to hear Leah we will let the team know, enjoy your new home and don't hesitate to call us if you need anything.

5/5

Google

Sophie at Frosts has been amazing and has delivered us impeccable service! We were in a position where we had to move quickly and were nervous about renting after being property owners for the last few years. Sophie would send us potential properties daily as soon as they became available. We were dealing with numerous estate agents and before we had even found the apartment we've ended up going for we already had a preference to rent with Frosts because of the fantastic service we have received. Sophie is extremely personable and always available - she really has gone the extra mile! The whole process has been a pleasure! 10/10!

Chloe · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much Chloe, Sophie is really chuffed to have received such lovely feedback and we appreciate the time you have taken to let us know.

5/5

Google

We purchased our home in St Albans with Frost's and the whole process was a pleasure! We were prepared for a tough process, as purchasing our previous home had been a bit of a nightmare (with a different agent), but Frosts was friendly, prompt, and always communicative with how the purchase was proceeding. We dealt mostly with Lucy and Stuart, both of whom were professional and pleasant to speak with. We felt they really listened to what we were looking for and didn't spend time trying to convince us to look at properties that didn't match our criteria. We would absolutely recommend them to anyone looking to buy, rent or sell.

Mercy · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thanks Mercy we really appreciate your kind words and Lucy and Stuart will be delighted. We appreciate all recommendations and we hope that you will call us if you need any further help in the future.

5/5

Google

We had a very good experience buying our first house with Frost's. They had the biggest selection of houses and were the most flexible with viewings. Communication was very good throughout and we felt very well looked after. From putting in our offer we received the keys 44 days later! We are very lucky and love our new home, thank you especially to Stuart and Ella for being our port of call!

Ben · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Congratulations Ben on your first home and thank you for letting us know that you were happy with the service.

5/5

Google

Rented through Frosts for 2 Years. Samantha has been our property manager for that period and as an individually is a star, the property Management team as a whole though are fantastic in our experience. Customer service is brilliant, and they are always on hand to talk through any issues or questions. Even in checking out, where we have had some delays out of Frosts hands, they've been very helpful and always worked hard on our behalf. Would very happily rent through them again!

Callum · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much Callum, Property Managers have a difficult job and are seldom recognised for their efforts so your kind words are gratefully received and Sam will be delighted.

5/5

Google

We have had a fantastic experience with Frost's while finding our new home! Rose was professional, friendly and knowledgable from start to finish and a pleasure to have as our Letting Agent. Sophie took us through our paperwork at the office and was also incredibly helpful and lovely to deal with. After our viewing both Rose and Sophie kept us up to date with the progress of our application, and the entire process has taken less than a week! We are incredibly happy with the service and would highly recommend Frost's to anybody looking to move in the area.

Opal · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Thank you very much Opal we really appreciate your comments and are very grateful for any recommendations. We will let Rose and Sophie know they will be delighted.

5/5

Google

My experience with Frost’s has been excellent! Their service level is highly professional, easy and convenient. Ideal for busy working professionals! Sarah - Lettings Consultant was very diligent and helpful in assisting me, finding the home that best suited my requirements. Their home visits staff was equally great, especially Sarah, who could empathize with a Mum needs. Frost’s Property Manager- Hollie is always attentive and any necessary maintenance repairs are carried out very quickly.

Ines · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Hi Ines thanks for letting us know, the team will be really pleased to hear that we were able to help and that we were sensitive to your specific needs.

5/5

Google

Excellent service throughout! Great communication from professional personable staff. We first engaged with Frosts whilst looking for a house in St Albans. Once we explained what we were looking for they sent us regular property updates of houses new to the market and properties that fitted our requirements. We were so impressed with the effort and communication that we met with Neil to discuss the sale of our flat. He was understanding of our situation and gave us some excellent advice. Not only did Frosts find us our perfect house, but they found us a buyer for our flat within 2 days. We cannot recommend them any higher, thank you Tom and Neil for making this so smooth and easy!

Lene · 22 January 2019 · Frost's Estate Agents, St Albans

Agent replied · 21 January 2024

Hi Lene thank you, we really appreciate your feedback and we will pass on your lovely comments to the team. We really appreciate the time you have taken to let us know it really does make a difference for the team to hear that their hard work has been appreciated. We wish you well for the future.

5/5

Google

Rating only, no written review.

Dennis · 21 January 2019 · Frost's Estate Agents, Marshalswick