5/5
Rating only, no written review.
Agent replied · 20 January 2024
Thanks Anthony

Trusted Agent profile · Hertfordshire
★★★★★
1,816 reviews across 4 offices and 6 platforms
Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,816 reviews on six platforms, rated 4.8 out of 5 overall.
1,674
Reviews on Google
All 4 offices
52
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
2
Reviews on The Trusted Agent
All 4 offices
20
Reviews on Trustpilot
Business-wide
67
Reviews on allAgents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks Anthony
5/5
Rating only, no written review.
Thank you Liam
5/5
So far, responsive and efficient.
Thank you Ole your feedback is much appreciated
5/5
Very organised team who are always quick to respond to queries.
Thanks Timothy that's great to hear.
5/5
Absolutely amazing service, they have been supportive the whole way through, really going above and beyond!!
Thank you Christopher we are really happy to hear that you were happy with the level of service that you received.
5/5
Super service, friendly helpful responsive, Matt and Trudie consummate professionals who couldn't do enough for me
Thank you Ferrets your kind words are very much appreciated and we are happy that we were able to help.
5/5
Simply great, need I say more. Trudie was a inspiration in seeing the contracts through.
Thanks Steven Trudie is delighted and we are really grateful for the time you have taken to leave a review
5/5
I was shown around a property by Wendy who behaved and acted extremely professional and was very welcoming.
Thank you Rupert we really appreciate the feedback and we will let Wendy know
5/5
Had the pleasure of dealing with Matt Brand in our hunt for a new home. Recommended.
Thanks for the recommendation Greg it is much appreciated.
5/5
We were shown around a couple of properties by Adam who was friendly, enthusiastic & extremely knowledgeable about the St Albans area.
Thank you very much Stephen we really appreciate the time you have taken to leave some feedback and your kind comments.
5/5
Adam showed us around a property in Jersey Farm, St Albans. He was very friendly, professional and was helpful in answering any questions we had, Thank you Adam. Kirsty and Abbi
Thank you very much Abbi we really appreciate the feedback, the team will be delighted.
5/5
I found the whole team at the Marshalswick office to be professional, efficient, friendly and supportive throughout a prolonged sales process. I would definitely recommend them to others.
Thank you Elizabeth we will pass on your lovely feedback to the team and we wish you well for the future.
5/5
We had a house viewing this Saturday with a lovely agent named Adam. He was very pleasant, informative and made us feel welcome.
Thank you Dafna we will let Adam know and thank you for taking the time to leave a review.
5/5
Very impressed with Matt and Trudie, couldn't do enough to help, when I come to sell a property, Frosts in Marshalswick will be top of the list of agents for sure
Thanks Will we are really chuffed to hear that you were happy with the service and please do not hesitate to call us if you have any further queries in the future.
5/5
Friendly efficient people. They guided as smoothly through the often turbulent waters of a house move. We were regularly updated and we appreciated their cheerful positive way. Thanks for all the help.
Thanks Paul that's great to hear please don't hesitate to call if you need any further help in the future.
5/5
Matthew , Trudi and the team performed an excellent job in selling our home in a difficult market , and I would thoroughly recommend their market knowledge in the sale of your home. Thankyou all for your efforts.
Thank you Alan that's great to hear we are really grateful for your lovely feedback we wish you well and please do not hesitate to contact us if you have any further questions.
5/5
we have been to a viewing with Adam recently and he simply is the best. Polite and genuine, he did not rush us trough the viewing, but professionally helped us trough it with his contagious smile!
Thank you Andrea that's lovely to hear we hope that your search goes well and let us know if we can do anything more to help
5/5
Wendy from the Marshalswick office showed a property to my partner and I last weekend. She was very helpful and knows her business. We are very happy to recommend Frosts.
Thanks Mark it's kind of you to let us know. We hope you find what you are looking for soon.
5/5
We worked with Trudie at Frost’s on a purchase in St Albans. While the process was long and at times stressful, Trudie was great at keeping is updated at all times and keeping the pressure on a (long) chain on our behalf. Would definitely recommend!
Thank you Nicola we really value the recommendation and we know that Trudie will be delighted to hear your kind words.
5/5
Excellent service. In a challenging market, didn't take their foot off the pedal once, and went above and beyond on several occasions during the course of the transaction. Matthew, Shaun and Trudie - thank you so much for all your help and assistance. Would not hesitate to recommend Frosts. Suzanne
Thank you SD we appreciate the feedback and we wish you well for the future
5/5
Recently sold my late parents house through Frosts (Marshalswick).Sale was dealt with by Matt and Shaun who quickly found a buyer. The entire process was dealt with efficiently by the team and Trudie went the extra mile to process the transaction Excellent communication and all round professional service
Thanks John we are really pleased that everything went well and that you were happy with the service that you have received and we will let the team know.
5/5
I would like to thank Matt Shaun Trudie and Rosie for all the help they have given us over these past weeks with both our sale and purchase . Matt initially for his help and advice with our sale and purchase . Shaun who fed back all the information and comments from our perspective buyers Shaun also worked very hard to close the sale for us . Trudie then acting as a great liaison officer between both vendors and buyers . Rosie was always so helpful when you called in . Finally Matt going to Buckinghamshire to deliver contracts by hand to a solicitor to ensure exchange and completion could take place to suit everyone. Top marks . As a foot Note Laura Batten our solicitor from Frost Conveyancing was absolutely brilliant working and ensuring everything was covered for us every step of the way . Thanks to All
Thank you very much Yve we really appreciate such a comprehensive recommendation and are really pleased that you were happy with the service all the way through the process as it is something we work really hard to deliver. We wish you well for the future and please do not hesitate to contact us if you need any further help.
5/5
I have just sold and bought a property through Frost's. From start to finish it has been seamless. From Matt who came to value the property, to Shaun who had been nothing but lovely on the phone with regards to booking in viewings. And then the lovely Jess who finally sold our property and helped us buy ours. Great service. Thanks again
Thank you very much Lianne the team will be really pleased to hear your lovely feedback, thank you for taking the time to let us know.
5/5
I can thoroughly recommend Frost's Estate Agents. Matthew Brand was very professional and certainly knows his profession. He sold my house within one week which was very impressive ! What I appreciated the most was they got on with their job, kept me informed and didn't hound me (as I have experienced with other estate agents in the past) Thank you for all your hard work.
Thank you Lynne we are really happy to hear that Matthew and the team were able to deliver the service that you desired we will pass on your kind words and please do not hesitate to contact us if you need any further help in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St Albans has the most, with 1,154 reviews rated 4.8 out of 5, followed by Harpenden with 336.
The four Frost's Estate Agents, offices, by town:
Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Harpenden won Gold; Frost's Estate Agents,, Marshalswick won Gold.