Trusted Agent profile · Hertfordshire

Frost's Estate Agents, reviews in St Albans, Harpenden, Marshalswick and 1 more

4.8

★★★★★ Excellent

1,816 reviews across 4 offices and 6 platforms

www.frosts.co.uk

Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,816 reviews on six platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,674

Reviews on Google

All 4 offices

Facebook logo

4.8 / 5

52

Reviews on Facebook

Business-wide

Yell logo

2.0 / 5

1

Reviews on Yell

All 4 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 4 offices

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

allAgents logo

67

Reviews on allAgents

All 4 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Frost's Estate Agents, office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

So far, responsive and efficient.

Ole · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Ole your feedback is much appreciated

5/5

Google

Very organised team who are always quick to respond to queries.

Timothy · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thanks Timothy that's great to hear.

5/5

Google

Absolutely amazing service, they have been supportive the whole way through, really going above and beyond!!

Christopher · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Christopher we are really happy to hear that you were happy with the level of service that you received.

5/5

Google

Super service, friendly helpful responsive, Matt and Trudie consummate professionals who couldn't do enough for me

Ferrets · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Ferrets your kind words are very much appreciated and we are happy that we were able to help.

5/5

Google

Simply great, need I say more. Trudie was a inspiration in seeing the contracts through.

Steven · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thanks Steven Trudie is delighted and we are really grateful for the time you have taken to leave a review

5/5

Google

I was shown around a property by Wendy who behaved and acted extremely professional and was very welcoming.

Rupert · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Rupert we really appreciate the feedback and we will let Wendy know

5/5

Google

Had the pleasure of dealing with Matt Brand in our hunt for a new home. Recommended.

Greg · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thanks for the recommendation Greg it is much appreciated.

5/5

Google

We were shown around a couple of properties by Adam who was friendly, enthusiastic & extremely knowledgeable about the St Albans area.

Stephen · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you very much Stephen we really appreciate the time you have taken to leave some feedback and your kind comments.

5/5

Google

Adam showed us around a property in Jersey Farm, St Albans. He was very friendly, professional and was helpful in answering any questions we had, Thank you Adam. Kirsty and Abbi

Abbi · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you very much Abbi we really appreciate the feedback, the team will be delighted.

5/5

Google

I found the whole team at the Marshalswick office to be professional, efficient, friendly and supportive throughout a prolonged sales process. I would definitely recommend them to others.

Elizabeth · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Elizabeth we will pass on your lovely feedback to the team and we wish you well for the future.

5/5

Google

We had a house viewing this Saturday with a lovely agent named Adam. He was very pleasant, informative and made us feel welcome.

Dafna · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Dafna we will let Adam know and thank you for taking the time to leave a review.

5/5

Google

Very impressed with Matt and Trudie, couldn't do enough to help, when I come to sell a property, Frosts in Marshalswick will be top of the list of agents for sure

Will · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thanks Will we are really chuffed to hear that you were happy with the service and please do not hesitate to call us if you have any further queries in the future.

5/5

Google

Friendly efficient people. They guided as smoothly through the often turbulent waters of a house move. We were regularly updated and we appreciated their cheerful positive way. Thanks for all the help.

Paul · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thanks Paul that's great to hear please don't hesitate to call if you need any further help in the future.

5/5

Google

Matthew , Trudi and the team performed an excellent job in selling our home in a difficult market , and I would thoroughly recommend their market knowledge in the sale of your home. Thankyou all for your efforts.

Alan · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Alan that's great to hear we are really grateful for your lovely feedback we wish you well and please do not hesitate to contact us if you have any further questions.

5/5

Google

we have been to a viewing with Adam recently and he simply is the best. Polite and genuine, he did not rush us trough the viewing, but professionally helped us trough it with his contagious smile!

Andrea · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Andrea that's lovely to hear we hope that your search goes well and let us know if we can do anything more to help

5/5

Google

Wendy from the Marshalswick office showed a property to my partner and I last weekend. She was very helpful and knows her business. We are very happy to recommend Frosts.

Mark · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thanks Mark it's kind of you to let us know. We hope you find what you are looking for soon.

5/5

Google

We worked with Trudie at Frost’s on a purchase in St Albans. While the process was long and at times stressful, Trudie was great at keeping is updated at all times and keeping the pressure on a (long) chain on our behalf. Would definitely recommend!

Nicola · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Nicola we really value the recommendation and we know that Trudie will be delighted to hear your kind words.

5/5

Google

Excellent service. In a challenging market, didn't take their foot off the pedal once, and went above and beyond on several occasions during the course of the transaction. Matthew, Shaun and Trudie - thank you so much for all your help and assistance. Would not hesitate to recommend Frosts. Suzanne

S · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you SD we appreciate the feedback and we wish you well for the future

5/5

Google

Recently sold my late parents house through Frosts (Marshalswick).Sale was dealt with by Matt and Shaun who quickly found a buyer. The entire process was dealt with efficiently by the team and Trudie went the extra mile to process the transaction Excellent communication and all round professional service

John · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thanks John we are really pleased that everything went well and that you were happy with the service that you have received and we will let the team know.

5/5

Google

I would like to thank Matt Shaun Trudie and Rosie for all the help they have given us over these past weeks with both our sale and purchase . Matt initially for his help and advice with our sale and purchase . Shaun who fed back all the information and comments from our perspective buyers Shaun also worked very hard to close the sale for us . Trudie then acting as a great liaison officer between both vendors and buyers . Rosie was always so helpful when you called in . Finally Matt going to Buckinghamshire to deliver contracts by hand to a solicitor to ensure exchange and completion could take place to suit everyone. Top marks . As a foot Note Laura Batten our solicitor from Frost Conveyancing was absolutely brilliant working and ensuring everything was covered for us every step of the way . Thanks to All

IDK · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you very much Yve we really appreciate such a comprehensive recommendation and are really pleased that you were happy with the service all the way through the process as it is something we work really hard to deliver. We wish you well for the future and please do not hesitate to contact us if you need any further help.

5/5

Google

I have just sold and bought a property through Frost's. From start to finish it has been seamless. From Matt who came to value the property, to Shaun who had been nothing but lovely on the phone with regards to booking in viewings. And then the lovely Jess who finally sold our property and helped us buy ours. Great service. Thanks again

Lianne · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you very much Lianne the team will be really pleased to hear your lovely feedback, thank you for taking the time to let us know.

5/5

Google

I can thoroughly recommend Frost's Estate Agents. Matthew Brand was very professional and certainly knows his profession. He sold my house within one week which was very impressive ! What I appreciated the most was they got on with their job, kept me informed and didn't hound me (as I have experienced with other estate agents in the past) Thank you for all your hard work.

Lynne · 21 January 2020 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Thank you Lynne we are really happy to hear that Matthew and the team were able to deliver the service that you desired we will pass on your kind words and please do not hesitate to contact us if you need any further help in the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Frost's Estate Agents,

Which Frost's Estate Agents, office has the most reviews?

St Albans has the most, with 1,154 reviews rated 4.8 out of 5, followed by Harpenden with 336.

Where are the Frost's Estate Agents, offices?

The four Frost's Estate Agents, offices, by town:

  • Harpenden: 6a Leyton Road, Harpenden, AL5 2TL
  • Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF
  • St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ
  • Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA
Has Frost's Estate Agents, won any awards?

Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Harpenden won Gold; Frost's Estate Agents,, Marshalswick won Gold.

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