Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe have been supported by Tabby at Fraser & Co in finding a new place to rent, viewing it, negotiating with the owner and producing the required paperwork. We received a great service and always prompt responses which is not obvious. Highly recommended professional
Antonio · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Antonio,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Tabby. We are delighted to hear that Tabby gave you such great support in finding your new rental. Thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI just wanted to say thank you to Macey for her amazing help in finding us the perfect flat in London. She was patient and thorough throughout the process, answering all our questions and addressing any concerns we had. I would highly recommend her services to anyone looking for a reliable and supportive real estate agent. Thank you again, Macey!
Antonio · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Antonio,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular Macey. We are so pleased to hear that Macey helped find you the perfect home!
Thank you for your recommendation and your kind words about Macey. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey from Fraser & Co was incredibly attentive and helpful throughout the entire process of finding a flat. She assisted me with every step, ensuring a smooth and stress-free experience. I highly recommend her services!
Dxb · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Dxb,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey made your move stress-free and was responsive to all your enquires. We will pass on your kind words to our Team in City & Shoreditch. Thank you for the recommendation!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleDespite not going ahead with our offer on a lovely flat in Dalston, I must commend Tabby on her amazing service. She responded to all enquiries quickly, was extraordinarily helpful and polite throughout the whole process. She did a fantastic job and accommodated multiple viewings for me and my girlfriend. 10/10!!
Alex · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 9 June 2024
Dear Alex,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Tabby. We are sorry to hear that you didn't proceed with the flat in Dalston, we hope you have managed to find your new place. Thank you for taking the time to give a shout out to Tabby. We will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI worked with Macey, really patient and kind, great experience!
Roxanne · 10 February 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Roxanne,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey was patient, kind and gave you such a positive property experience. Thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleVery unprofessional. Asked them for a viewing on flat advertised on rightmove (Service charges were 2K on the platform) & then they came back to me saying they made a mistke & service charges were 3K instead!
Nikolaos · 10 February 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Nikolaos,
We apologise for the confusion regarding the service charges for the flat you inquired about on Rightmove. We acknowledge the oversight in updating the charges promptly.
This was a genuine mistake on our part, and we have taken immediate steps to correct and update the information across all platforms.
We are committed to transparency and have implemented measures to prevent such oversights in the future.
Your feedback is crucial, and we appreciate your understanding. If you have any further concerns, please contact us directly at info@fraser.uk.com
Best wishes,
Fraser & Co Team
★★★★★ 5/5
Google“Macey was great throughout the process. She is super friendly and caring and will go over and above to ensure
you are happy. I suggest that anyone looking for the perfect home, contact
her.”
Josh
Joshua · 10 February 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Josh,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey was so friendly and went above and beyond to help you find the perfect home. Thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleThe process of finding a flat to rent was made much easier and smoother by Macey, who was incredibly responsive, reliable and professional in handling my queries and helping me to secure the property I wanted. Since moving in she has continued to check in with me about any outstanding matters.
Rochelle · 10 February 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Rochelle,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey made the process easy and everything went smoothly. Thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotOvercomes issues of Free services
The Cuttly service overcomes the problems of free services that are usually automatically blocked. There is a greater opportunity to apply chosen domain names rather than restricted url domains. It is worth having the confidence.
Bruce · 17 January 2024 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
GoogleOne of the best in the business, walked me through ever step and Macey went above and beyond to help us Secure the flat on a short time scale, I would highly recommend them and especially Macey.
Oliver · 11 January 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Oliver,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey helped secure your flat on such a tight timescale. Thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleVery unsatisfactory service with fraser & co estate agents never experienced a agents of this low customer service and there low value of there customers is unacceptable be warned
Loubna · 12 December 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Loubna,
We have no record of you being a tenant of ours or having contact with the branch. Please can you message us directly to give us further details about your property so that we can look into this for you?
Regards,
Team Frasers
★★★★★ 1/5
GoogleAwful company - do not recommend. Rabia especially is unhelpful and unprofessional.
Louanne · 12 December 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Louanne,
We were sorry to learn of your dissatisfaction and will do our best to resolve it. We can see that you were tenants of ours at Marner Point. We will raise this internally as a complaint and our Operations Director will conduct a review of the process including reviewing the check in and out reports which are prepared by an independent clerk.
We will respond directly to you within seven days.
Best wishes,
Fraser & Co
★★★★★ 5/5
GoogleMacey from Fraser & Co was very friendly, helpful and responsive to any queries that we had.
Bhushan · 12 December 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Bhushan,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey gave you a friendly and helpful service. Thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey was really helpful in sorting a place to rent. Super quick and answered any questions I had - thank you!
Lizzie8881 · 12 December 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Lizzie8881,
Thank you so much for taking the time to send this!
We’re so happy that you had a great experience with our City & Shoreditch office in particular with Macey. We are so pleased to hear that Macey was so helpful and responsive in your property search.
If there are any issues at all, please feel free to contact us.
Best Wishes,
Fraser & Co Team
★★★★★ 1/5
GoogleOne of the main reasons why Estate Agents have a bad name is due to their dishonesty and methods of making money deceitfully from their clientele.
Fraser and Co will do their utmost best to make sure that they uphold the ethos of a bad estate agent.
They will try tremendously hard to dry out every penny as possible with fees and comments like "washing machine needs cleaning, £50" or other fan favourites such as "scuffs on bathroom walls £50" - and to top it all off - no actual evidence!
And they know most people don't wanto to drag it out via a TDS dispute, as a result most people just pay the extortionately expensive fees to get something back.
I would recommend Fraser and Co to anyone who'd like to be conned legally, and I also applaud their efforts on trying to retain the bad reputation that estate agents generally have.
0/5
EDIT: You can tell most of their reviews are fake as they're generally from 1-3 reviewed accounts and surprisingly they all have something similar to say! Shock, horror 😲
Javed · 12 December 2023 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
TrustpilotTheir service is great because of their…
Their service is great because of their great timely customer support. A good round of applause for the entire team of Cuttly. We have been in the software domain since 1997 and found very few companies in the SAS that are very keen to assist every single customer up to their best.
India · 25 November 2023 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 1/5
Googlethe fraser & co agents are one of the worst estate agents i’ve ever dealt with withholding deposits long tiresome time trying to retrieve this after they already agreed this in email then retracted this been passed around department to department very unsatisfactory customer service at the management levels only
very poor customer relations
Mahdi · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Hi Mahdi,
Thank you so much for giving our Shoreditch branch such a great 4-star review in particular Nick & Tabby. We are delighted that Tabby assisted you well.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleSpoke with a Kirsty Trinner who was very kind and helpful in assisting my mother and arranged a meeting at very short notice. Great service!
JJ · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear JJ,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Kirsty. We are so pleased to hear that you had such a positive experience with Kirsty and she assisted your mother well in her property requirements.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI had a great experience! Special thank you especially for Macey Smith She’s so nice and so kind to help me. I really appreciated it. Highly recommend the service.
Ryo · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Ryo,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that you had such a great experience, we will ensure to pass on your kind words to Macey.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleWe haven’t moved in yet but Macey has made the process, from viewing to signing off very smooth! She is always available to answer any questions and come back promptly with answers. Very professional approach, especially as most of agencies or agents just can’t keep up with demand and do not offer service at all. Thanks Macey!
Cassandra · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Cassandra,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Macey. We are so pleased to hear that you had such a positive experience with Macey and she ensured everything went as smoothly as possible for you. Thank you for your kind words, we will ensure these are passed onto Macey.
If you require any further assistance, please don't hesitate to contact us.
Good Luck with your move :)
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI was so pleased to work with Maecy from Fraser agency. She is dedicated and professional agent, she was very reactive to my requests and she was personally involved in every single step of the letting process. I won’t hesitate to contact her for my future researches. Amine
Amine · 12 November 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Amine,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular our Kirsty. We are so pleased to hear that you had such a positive experience with Macey and she helped you through every step of the lettings process.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotNo bullsh*t
No bullsh*t, good services.
François · 25 October 2023 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
TrustpilotOne of the excellent URL shortener providers.
Cutt.ly is an excellent URL shortening service that offers convenience, data analytics, and even a preview mode to guard against potentially unsafe websites. The user experience is seamless, and the customer service is prompt and helpful in resolving any issues. I highly recommend Cutt.ly for anyone looking for a reliable and feature-rich URL shortening solution.
JackyCCF · 13 October 2023 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
GoogleRating only, no written review.
Chan · 13 October 2023 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Thank you for your 5 Stars!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
