Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleTabby was extremely helpful in helping me through the entire process of setting up a viewing and putting in an offer on my flat!
Ian · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Ian,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Tabby. We are so pleased to read such an amazing review! We will pass on your kind words to Tabby :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey was incredibly helpful and efficient. Smooth process, excellent communication. Highly recommend her services!
Vanny · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Vanny,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleFraser & Co absolutely deserves their terrible reputation. Unbelievably dishonest agents which use all possible ways to steal clients’ money. They also lie every time when answering questions.
If you’re landlord, avoid this company.
They also post fake reviews in huge numbers to hide lots of negative real reviews.
Alexey · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
GoogleI highly recommend Macey for her professionalism and expertise as an estate agent. She efficiently facilitated the process of finding and renting a flat, demonstrating thorough knowledge and responsiveness. Macey’s ability to align her offerings with my requirements made for a seamless experience. Thank you, Macey, for your exceptional service.
R · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear RB,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleA great experience with this agency! Was in touch with Macey and couldn’t compare her service to any other agency I’ve dealt with! Although things didn’t go as planned, she went above and beyond to help where she could, fast replies, updated when necessary (not bombarded like others) and extremely patient! An absolute asset to the company! Thank you.
Deniz · 10 May 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Deniz,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Macey. We are so pleased to read such an amazing review! We will pass on your kind words to Macey :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotRecommended
Recommended shortlink service, easy and simple.
There was only some small issue with payment processor getaway, all resolved or in process of resolving with customer support, continuing to use cuttly. Thanks
Miro · 22 April 2024 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 1/5
TrustpilotTerrible
Terrible, to be avoided, it is no longer possible to use it without registration, once registered the Links are private, you cannot give it to anyone else as before. They destroyed a service that worked very well.
Daniele · 19 April 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 25 December 2025
Thank you for sharing your concerns. We understand the changes may seem inconvenient. The requirement to register ensures that you can fully manage and utilize additional options for your links. While the links are private to protect your data, you absolutely can share your link statistics publicly. This feature is available for registered users and allows you to choose which charts to display publicly, set passwords for accessing statistics, and even download them as PDFs. We aim to provide both enhanced functionality and security.
★★★★★ 5/5
GoogleAfter renting through Fraser and Co I can wholeheartedly say I would not use another agency again. This is mainly down to the professionalism of Nazim, his attitude to his role and honest fair approach is far removed from any other agency I have ever rented through. I wouldn't hesitate to recommend him or Fraser and co to colleagues friends and family. Thank you.
Emma · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Dear Emma,
Thank you so much for taking the time to send this!
We’re so happy that you had a great experience with our Kew Bridge & Brentford office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your kind word to Nazim.
If there are any issue at all, please feel free to contact us.
Best Wishes,
Fraser & Co Team
★★★★★ 5/5
GoogleIt was my first experience with Fraser & Co and I'm really happy with them! From viewing to contract signing it took only a couple weeks. Special Thanks to Mr Nazim who was my contact during those weeks and always provided quick updates.
Gelson · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Dear Gelson,
Thank you so much for taking the time to send this!
We’re so happy that you had a great experience with our Kew Bridge & Brentford office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your kind word to Nazim.
If there are any issue at all, please feel free to contact us.
Best Wishes,
Fraser & Co Team
★★★★★ 5/5
GoogleExceptional Service and Expertise from Letting Agent Nazim
I recently had the pleasure of dealing with Nazim during my search for a rental property, and I am compelled to share my excellent experience. From the outset, Nazim exhibited a remarkable blend of professionalism and warmth, turning what is often a daunting experience into a seamless and enjoyable process.
As someone with a background in the property industry, I was immediately struck by Nazim's extensive knowledge and expertise. It was evident that he possesses a deep understanding of the property market, which he utilises to the benefit of his clients. His guidance was invaluable, ensuring that everything was in order and that I was fully prepared for each step of the letting process.
Moreover, Nazim's engaging personality and genuine care for his clients played a significant role in my decision to rent my current home. It's rare to encounter a letting agent who not only meets but exceeds expectations, making sure that his clients are comfortable and well-informed.
For those in search of a rental property, I can wholeheartedly recommend Nazim as a trusted advisor who will go above and beyond to find the perfect fit for your needs. His dedication to his clients is apparent, and his affable nature makes every interaction a pleasure.
Selecting a property is a significant decision, and having Nazim as your agent ensures that this critical choice is made with the utmost confidence. His exceptional service is a benchmark in the industry, and I am delighted to have had the opportunity to benefit from his expertise.
In summary, Nazim is a standout letting agent whose proficiency and approachable demeanor affirm his reputation as a top-tier professional in the property sector. For a smooth and personable property letting experience, look no further than Nazim.
SFH · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Dear SFH,
Thank you so much for taking the time and giving our Kew Bridge and Brentford branch a 5-star review in particular our Nazim. We are so pleased to hear that you had such a positive experience with Nazim and he ensured everything went as smoothly as possible for you and made the whole process enjoyable. Thank you for your kind words, we will ensure these are passed onto Nazim.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleRating only, no written review.
Nick · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Hi Nick,
We are sorry to see that you have left us a 1 star review. However, our records show no history of yourself with our agency.
Please contact us directly for us to investigate this issue further and for us to assist with this.
★★★★★ 5/5
GoogleHaving had the pleasure of renting from Fraser and Co. for a fair few years now, I’m consistently impressed regarding the team’s ability and willingness to help. This is particularly true of Nazim, who has proven time and time again to go above-and-beyond: proactive, effective, and courteous, finding prompt and practical solutions to any queries, ensuring a happy and comfortable tenancy. A genuine pleasure to deal with, I gladly recommend to anyone moving forward.
Simon · 13 April 2024 · Fraser and Co London (571)
Agent replied · 13 June 2024
Dear Simon,
Thank you so much for taking the time and giving our Kew Bridge and Brentford branch a 5-star review in particular our Nazim. We are so pleased to hear that you had such a positive experience with Nazim and his team. Thank you for your kind words, we will ensure these are passed onto Nazim.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMacey has been an absolute pleasure to work with. She consistently goes above and beyond, demonstrating remarkable responsiveness even on weekends when she technically wasn't working. Her dedication to ensuring my needs were met promptly and efficiently is truly commendable.
Not only is Macey highly professional in her demeanor, but she also maintains clear and transparent communication at all times. Her clarity in explaining processes and addressing any concerns instills confidence and trust in her abilities as a real estate agent.
Overall, I cannot recommend Macey highly enough. Her exemplary work ethic, professionalism, and dedication make her a standout real estate agent who consistently exceeds expectations
Jacob · 10 April 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Jacob,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review, in particular Macey. We are so pleased to hear that Macey went above and beyond to ensure your needs were met.
Thank you for your recommendation and your kind words. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleMy agent Macey was brilliant - she was always quick to respond and answer any questions I had. This made the process of finding and securing my new flat very quick and stress free! I would highly recommend Fraser & Co.
Charlotte · 10 April 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Charlotte,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular Macey. We are so pleased to hear that Macey helped find you the perfect home and made the experience as stress free as possible.
Thank you for your recommendation and your kind words about Macey. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI just signed for a premium flat I could not find any better in the market. Tabby has been absolutely incredible throughout the whole process, the flat viewing was very pleasant and she toon the time to give me all the details. My situation was a little bit tricky to navigate with my current landlord and she was very patient until it was finally resolved. Very grateful for the support and looking forward to moving to my new flat.
Karina · 10 April 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Karina,
Thank you so much for taking the time to give our City & Shoreditch branch a 5-star review, particularly Tabby. We are so pleased to read such an amazing review! We will pass on your kind words to Tabby :)
Thank you for your recommendation. If you need any more help, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleOur experience with Fraser & Co and our agent Macey was far beyond our experience with any other agency. Kind customer service, extremely quick responses, very smooth referencing process. We found an amazing flat and put down first month’s rent in less than 30 hours! Can only recommend:)
Rozina · 10 April 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Rozina,
Thank you for taking the time out to leave us this 5 star review
★★★★★ 5/5
GoogleI absolutely love the service provided by Gemma Lettings agent. The agent helped us to close the deal quickly without any delays. They even assisted us in moving in on a Sunday which is not something other agents typically offer. It has been over six months since we started renting and unfortunately, there have been a couple of issues with the property. However, I appreciate the quick response and assistance of Pamela, the property manager. She is always willing to address and resolve problems promptly. Overall, I am grateful for their help.
Deepak · 10 April 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 9 June 2024
Dear Deepak,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review, in particular Gemma & Pamela. We are so pleased to hear that Gemma provided such a great service and assisted you in moving on a Sunday. We are also thrilled to hear that Pamela your property manager is quick to respond to any issues you have and resolves them promptly.
Thank you for your recommendation and your kind words. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 4/5
TrustpilotYou are so helpful all homles and …
You are so helpful all homles and other thank you well done
Ali · 31 March 2024 · Fraser and Co London (47 Great Eastern Street)
★★★★★ 5/5
GoogleGreat experience w/Tabby - super responsive and very professional
Sam · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Sam,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Tabby. We will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleVery professional and proactive!
Supreme flawless experience.
I highly recommend Macey,
fast and effective.
RM
Roberto · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Roberto,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey gave you a flawless property experience and thank you so much for your recommendation, we will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleHighly professional, reliable and excellent communication from Tabby at the company. She has been incredibly helpful and accommodating.
Marton · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Marton,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Tabby. We are delighted to hear that Tabby was reliable and was incredibly helpful during your property search. We will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleGemma helped me quick with an appartment, she sorted everything oit what was needed in a good way. She guided me well through the process.
Roel · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Roel,
Thank you so much for taking the time and giving our City & Shoreditch branch a 5-star review in particular Gemma. We are so pleased to hear that Gemma efficiently helped and guided you in securing your new apartment.
Thank you for your recommendation. If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleI have been extremely impressed with the outstanding customer service offered by Macey and her colleague Tabby. Contact with her is very easy via WhatsApp on a daily basis. I never had a chance to speak to an agent via WhatsApp but this is actually a great idea. I was dealing with so many agencies in the past and to be honest, some of them don’t even reply to emails. Macey is very prompt and professional when dealing with us .I really wanted to emphasise how great you are! Surely the best letting agency in London!
Klaudia · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Klaudia,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey & Tabby. We are delighted to hear your feedback on their excellent customer service! We are so proud of the Team. Thank you so much for your recommendation and the shout out for being the best letting agency. We will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleLoved my experience with Fraser&Co and especially agent Macey. Got the viewing arranged super quickly and the whole process from making an offer to signing the lease took no time! Thank you Macey!
Elika · 11 March 2024 · Fraser and Co London (47 Great Eastern Street)
Agent replied · 11 June 2024
Dear Elika,
Thank you so much for giving our City & Shoreditch branch a 5-star review in particular Macey. We are delighted to hear that Macey sorted your move out so efficiently. We will pass on your kind words to our Team in City & Shoreditch.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
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