5/5
TrustpilotHello job me job
Rating only, no written review.
Trusted Agent profile
Fraser and Co estate agents in London
★★★★★
283 reviews across 2 offices and 2 platforms
Fraser and Co has two offices, all in London. Together they have 283 reviews on two platforms, rated 4.5 out of 5 overall.
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Our offices
Fraser and Co's two offices, most reviewed first. Each has its own page.
Latest reviews from every Fraser and Co office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
Trustpilotnice service
nice service, i highly recommended
5/5
TrustpilotGreat app
Great app. Simple and intuitive to use... in addition, it provides a lot of useful data. Keep it up.
5/5
TrustpilotGreat website & great API
Great website & great API! Great website for shortening links and/or integrating into your website via their great API! 10/10, thanks!
5/5
TrustpilotUser Friendly and good support.
Rating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hello Manikantan, I am so sorry to see that you have had a bad experience with Fraser & Co. Please if you could, send us an email at complaints@fraser.uk.com, detailing the issues so we can address these for you and come to a positive conclusion. Again, our sincerest apologies, Fraser Team
1/5
GoogleCrooks and liars. They sell to themselves or their friends the best offers- once they sell it the flat is out of the circulation - it’s like it has never been on sale ! Usually when a flat is sold it still will be on the websites under the word “sold”. The flats that they sell to themselves just disappear - never to be seen again. Mafia style. Avoid at all costs ! Don’t waste your time.
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks for the 4 stars!
1/5
GoogleAVOID - at all cost. I had wished to place a offer on the property - they took my holding deposit and never contacted me for 3 days. I had asked for my deposit back due to the lack of service i had received - im still waiting for my £500 that had been takan from me - they has said it willl take 3-5 working days its now the 10th day and now they have stop taking my calls. Its been the worse experience iv had with a agent. Avoid for the disappointment will be taking this further to retrieve my funds.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks for the 5 Stars! Best Wishes, Fraser & Co Team
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks for the 5 Stars! Best Wishes, Fraser & Co Team
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks for the 4 Stars!
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks for the 5 Stars!
5/5
GoogleExcellent service.
Agent replied · 11 June 2024
Thank you for the 5 Stars! Best Wishes, Fraser & Co Team
5/5
GoogleGemma was great, she was always responsive and attentive. The agency has been great so far too, all queries are addressed in time.
Agent replied · 11 June 2024
Hi Silvana, Thank you so much for giving our Shoreditch office in particular Gemma a 5-star review : ) We are delighted to hear that she's been looking after you so well. We will pass on your kind words to her, she will be thrilled to hear your feedback : ) If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
5/5
GoogleMax and his team were great to work with. Joel was v. helpful in finding a place that met our requirements, and getting things lined up between us and the seller. Always available to speak, always able to make time for repeat visits, answer questions, etc. Highly recommended!
Agent replied · 11 June 2024
Dear Rowen, Thank you so much for taking the time to send this 5 Star review. We’re glad that you had a great experience with us and especially with our Shoreditch Office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Best Wishes, Fraser & Co Team
5/5
GoogleGemma has been very professional and exceptional helpful in the entire renting process. In searching for the suitable tenants and getting the required referencing and necessary document, her tireless effort is highly applauded and much appreciated. My wife and I are satisfied with her services rendered.
Agent replied · 11 June 2024
Dear I Leung, Thank you so much for taking the time to send this! We’re glad that you had a great experience with us and especially with Gemma over at our Shoreditch Office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Best Wishes, Fraser & Co Team
5/5
GoogleWe have rented an apartment through Fraser & Co. City of London Estate agents and it has been a pleasure to deal with them since - Gemma Hyland was very helpful. We have been very pleased with their professional service. They are really quick in response to any questions or issues. Great attitude and always friendly. Would highly recommend them.
Agent replied · 11 June 2024
Hi London Bridge Apartments, Thank you so much for giving our Shoreditch office in particular Gemma a 5-star review : ) We are delighted to hear that she's been looking after you so well. We will pass on your kind words to her, she will be thrilled to hear your feedback : ) If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team
1/5
GoogleAwful. Unprofessional. Never use this agency. They will never help you once the deal is made. Even if you find a nice property advertised by them, look for another agency that can sell or rent it to you. These are crooks and don't know how to do their job. And we had this confirmed by a number of people who tried to do business with them. Steer clear.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Fraser and Co
Which Fraser and Co office has the most reviews?
London (47 Great Eastern Street) has the most, with 254 reviews rated 4.5 out of 5, followed by London (571) with 29.
Where are the Fraser and Co offices?
The two Fraser and Co offices, by town:
- London (47 Great Eastern Street): 47 Great Eastern Street, London, EC2A 3HP
- London (571): 571, Chiswick High Road, London, W4 3AY
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