Trusted Agent profile

Fraser and Co reviews

4.0

★★★★★ Great

25 reviews across 1 platform

571, Chiswick High Road, London W4 3AY

Fraser and Co's London office at 571 is rated 4.0 out of 5 across 25 reviews on 1 platform, including 25 Google reviews rated 4.0. Checked 9 October 2026.

4.0 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I’ve worked with Nazim for a couple of years and he’s consistently let my flat quickly. He personally handles the marketing and viewings, and the property has rarely been empty. He’s responsive, keeps me updated, and has helped find fair solutions when challenges have come up. A reliable and professional negotiator.

Jackie · 16 October 2025

Agent replied · 16 April 2026

Hi Peter, Thank you for the wonderful feedback! It's great to know that Robert's supportive and reliable service made your property rental process smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

I'd like to thank Nazim for his exceptional support with my tenancy. The entire process was smooth and hassle-free. Even when I encountered an issue with the electricity on Saturday evening around 8 pm, he kindly answered my call outside of working hours and provided prompt assistance. His dedication and willingness to go the extra mile made a significant difference, I'm very thankful.

Dasha · 15 September 2024

Agent replied · 24 August 2024

Dear Dasha, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Nazim was able to provide exceptional support and make your tenancy smooth and hassle-free. Thanks again for choosing Fraser & Co, and we wish you all the best in your new home! Best wishes, Fraser & Co

5/5

Google

Moving house is stressful, no one will say any different. You’re trying to juggle the end of one tenancy and the beginning of another, there is paperwork, checks and of course packing everything to move. I’m happy that we were with Fraser for the latest move and property we had (February 2021). Nazim was a pleasure to deal with and always made time to handle all the calls and questions we had which helped alleviate so many worries and made that side of the process as painless and as smooth as possible. I would happily recommend them and hope to use them again in the future should we be renting or buying again in the future.

Cero · 14 April 2023

Agent replied · 13 June 2024

Hi Cero, We completely understand how stressful moving a house can be and we can’t thank you enough for the kind words about Nazim and our Team. Your review means a lot to us and lets us know we’re on the right track :) Best Wishes, Fraser & Co Team

5/5

Google

My partner and I dealt predominantly by Nazim at this branch and he was so helpful and reassuring throughout the whole process of viewing, renting and ending our tenancy. Nothing was too much for him, especially when we encountered some hiccups with move out dates. I always felt like he would have an answer or solution to any problem- and I know I can be a tricky customer. Along with Amreet our nearly 3 year tenancy was managed wonderfully and I couldn’t recommend them more.

Elspeth · 21 March 2025

Agent replied · 13 April 2025

We really appreciate your feedback and are delighted to hear that Nazim and Amreet provided great support during your tenancy. It’s always our goal to make the renting process as straightforward as possible, so it’s great to know you felt reassured throughout. Thank you for your recommendation, and we wish you all the best! Kind Regards, Fraser & Co - Kew Bridge & Brentford 📞020 8747 0661 🌍 www.fraser.uk.com

5/5

Google

I rented a flat through them and managed to have the viewings and paperwork sorted whilst abroad. They were really professional and I have 0 complaints. In the future I will go through Fraser again due to the speed, professionalism and warmth of their service throughout. Big thank you to Nazim.

Turhan · 16 April 2022

Agent replied · 13 June 2024

Hey Bodrul, Thank you so much for taking the time to send this! We’re so happy that you had a great experience with us and especially being abroad. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your thank you to Nazim. If there are any issue at all, please fell free to contact us. Best Wishes, Fraser & Co Team

5/5

Google

Wonderful experience. The agent Nazim is honestly a best agent.

Beep · 15 October 2024

Agent replied · 25 October 2024

We're thrilled to hear that Nazim provided you with such a positive experience. Thank you for taking the time to share your kind review, your feedback means a lot to us! Best Wishes, Fraser & Co Team

5/5

Google

Nazim was extremely helpful whilst I was looking for a place to rent. He was great in answering all my questions and always with a friendly approachable manner. I would highly recommend Nazim to anyone in the future.

Lucy · 16 April 2022

Agent replied · 13 June 2024

Hi Lucy, We can’t thank you enough for the kind words about Nazim. Your review means a lot to us and lets us know we’re on the right track! Best Wishes, Fraser & Co Team

5/5

Google

As an overseas buyer, Fraser & Co had provided excellent one-stop service and took care of the property handover on my behalf, including snagging, reaching out for tenants and managing the tenancy. Credits must go to to Nazim and Clare who had given me a big help in securing a tenancy within a very short period of time. They were professional, responsive and took care of all the issues with dedication all along the process. I would have no hesitation to recommend them to others.

Christopher · 16 April 2022

Agent replied · 13 June 2024

Dear Christopher, Thank you so much for taking the time to send this! We’re so happy that you had a great experience with us and especially being abroad. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your thank you to Nazim and Clare. If there are any issue at all, please fell free to contact us. Best Wishes, Fraser & Co Team

5/5

Google

Nazim was great throughout the entire letting experience, ensuring all our requests were received by the landlord and ensured efficient communication even post confirmation and signing of our contract.

Paniz · 16 April 2022

Agent replied · 13 June 2024

Hi Paniz, We can’t thank you enough for the kind words about Nazim. Your review means a lot to us and lets us know we’re on the right track! Best Wishes, Fraser & Co Team

1/5

Google

Absolutely unprofessional. If any repairs are needed they'll bend over backwards not to send over a repairman/contractor. There have been loose tiles under the kitchen sink in the flat I'm currently renting and these haven't been fixed since move-in. They're great at taking your money and disappearing. Although I loved living in the area I'm in and the flat itself, I advise you to avoid them like the plague and rent from a more professional company.

Kaan · 16 April 2021

Agent replied · 13 June 2024

Dear Mr Cakaniski, Please accept our sincerest apologies for the negative experience you have had with Fraser & Co thus far. If you could, please can you send our complaints team an email detailing all the issues you have/ are experiencing and who you have dealt with at Frasers (complaints@fraser.uk.com). I will make sure that this issue is escalated once we receive the email and personally make sure that all the issues you are experiencing are sorted out. Again, please except our sincerest apologies. Kind regards, Fraser & Co Team

5/5

Google

It was my first experience with Fraser & Co and I'm really happy with them! From viewing to contract signing it took only a couple weeks. Special Thanks to Mr Nazim who was my contact during those weeks and always provided quick updates.

Gelson · 13 April 2024

Agent replied · 13 June 2024

Dear Gelson, Thank you so much for taking the time to send this! We’re so happy that you had a great experience with our Kew Bridge & Brentford office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your kind word to Nazim. If there are any issue at all, please feel free to contact us. Best Wishes, Fraser & Co Team

1/5

Google

Really poor experience with this company. Especially the manager, Nazim who was extremely rude and unprofessional. If he were renting out my flat, I would be mortified as to how he treated a potential client!

Esther · 11 May 2025

1/5

Google

Crooks and liars. They sell to themselves or their friends the best offers- once they sell it the flat is out of the circulation - it’s like it has never been on sale ! Usually when a flat is sold it still will be on the websites under the word “sold”. The flats that they sell to themselves just disappear - never to be seen again. Mafia style. Avoid at all costs ! Don’t waste your time.

Greg · 16 April 2020

1/5

Google

Awful. Unprofessional. Never use this agency. They will never help you once the deal is made. Even if you find a nice property advertised by them, look for another agency that can sell or rent it to you. These are crooks and don't know how to do their job. And we had this confirmed by a number of people who tried to do business with them. Steer clear.

One · 16 April 2018

5/5

Google

Really great experience - very helpful throughout and always responsive.

Clare · 16 April 2022

Agent replied · 13 June 2024

Hey Clare, We can’t thank you enough for the kind words about our Chiswick team. Your review means a lot to us and lets us know we’re on the right track! Best Wishes, Fraser & Co Team

5/5

Google

Great services !

Chamila · 16 March 2026

Agent replied · 16 April 2026

Hi Chamila, Thank you so much for the five-star rating! We are thrilled to hear that you had such a great experience with our services. Your feedback truly means a lot to our team, and we look forward to assisting you again in the future. Kind Regards, The Fraser & Co Team

1/5

Google