Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHad a great experience with Nicole Pretorius at Frank Harris. I went through them to rent a flat in London and it was a far easier and more enjoyable process than I had imagined. The service was exemplary and I was guided through the proceedings very efficiently with ample communication throughout. I would highly recommend their services!PositiveResponsiveness, Quality, Professionalism
Andy · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Andy, what a lovely review you have given regarding our Southbank & Waterloo office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've had a great experience working with Nick, who made the process of renting a flat from abroad very clear and efficient. He has been super reactive and helpful whenever I had questions. Would definitely recommend Frank Harris agency and Nick's professionalism!PositiveResponsiveness, Quality, Professionalism
Elise · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Elise, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleWonderful estate agents. We worked with Nicole who I would whole-heartedly recommend. She has been very responsive, helpful and always sent suitable specs across that fit our brief. All listings have felt special and priced reasonably too. It's been a breath of fresh air working with Nicole and feeling supported in the moving process.
Nick · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Nick, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI had my property on the market for around 9 months with another agent. Not a single offer came through. Very impressed with Frank Harris. Bought the property many years ago through them and now listed it for sale through them as well. I have already had 4 offers. They are very active, hard working and efficient. I really appreciate the constant communication and regular updates, a big "thank you" to Catherine for keeping me in the loop at all times and so energetically marketing the property. Emma the manager, runs a great team and I am impressed with the service they have provided so far.PositiveResponsiveness, Quality, Professionalism
Mohammed · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Mohammed, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Southbank & Waterloo office. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleWe've worked with Nicole to find a new flat and she was absolutely brilliant. Nicole arranged for us to view the flat we liked really quickly, at a time that was convenient to us. While we viewed the apartment, she answered all of our questions and made really helpful suggestions. Once we made up our minds about the apartment she kept us updated throughout the approvals process and answered all of our additional questions (from what size mattress we should get, through to allowing us to visit the flat again so that we can decide on what furnishings we should buy). I feel that Nicole really had our best interests at heart and would highly recommend her to anyone looking for a property in London.PositiveResponsiveness, Quality, Professionalism
Viktoriya · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Viktoriya, Thank you for your kind words regarding Nicole and our Southbank & Waterloo office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI'm so happy we stumbled upon this agency. We've been looking for two months before finding the flat we liked. Nicole was there to show it to us and took great care for our cause from the beginning. She was always available and happy to help. Our situation wasn't straight forward but it wasn't a problem for her, which we appreciate very much. She made everything super easy.
I highly recommend this Frank Harris & Co Waterloo branch and their wonderful employee Nicole.
Aleksandar · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Aleksandar, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleLetting my flat with Frank Harris was a stellar experience from start to finish. Nick and his team were responsive throughout the day, and they helped me get to a great outcome with tenants. Nick and Nicole were both highly professional, and went above and beyond to highlight the flat and local area's strengths to prospective tenants. By the time they were finished talking I was sad to be moving out!PositiveResponsiveness, Quality, Professionalism
James · 11 November 2021 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear James. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotHuge Thank You to the Frank Harris Team
The whole Frank Harris Team were wonderful. It was a big move for me and my family. Tina, Lorenzo and Jamie did a great job guiding me through the process, offering both sensible and sensitive advice and getting me to the finishing line. There were several hurdles along the way and few false starts. Nevertheless, both sale and purchase of one Barbican property to another were handled with consistent and unfailing professionalism and expertise. Their combined knowledge of the Barbican is without rival.
Claire · 8 November 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotHighly recommended
We have just bought a property in the Barbican through Frank Harris, working with Jamie Charlton, who has been superb throughout. It's been a long old process since we first started looking, we ended up in a chain, part of that chain was very tricky and he was calm and professional throughout. I wouldn't hesitate to recommend him. A good firm, and a good estate agent.
Jenny · 28 October 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
GoogleRating only, no written review.
Saleh · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Saleh, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Huda · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Huda, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Isaac · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Isaac, thank you for your 5* rating. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Forestier · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Thank you for taking the time to leave us a 5* review. We are pleased to see that our service is as we would expect. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAlison Battrick, director of Frank Harris & Co has done a great job for us with the sale of our Bloomsbury flat. Many thanks indeed, CharlesPositiveProfessionalism
Charles · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Charles, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris helped us out when we bid for and lost a flat in Bloomsbury. Great local knowledge, great service. No-one is better-placed for a property transaction in Bloomsbury.PositiveResponsiveness, Professionalism
Benedict · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Benedict, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI just want to say thank you so much for your high quality services, especially Kellan Sherratt who has been actively helping me on the letting process. I will definitely use your service again and also suggest Frank Harris & Co. to my family and friend.PositiveResponsiveness, Quality, Professionalism, Value
Minh · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Minh. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMe and my flatmate had a great experience with this agency.
Especially Mr Kellan Sherratt was extremely helpful and answered all of our inquiries extremely timely. Whenever we had questions he would help Us out! Overall very pleased
Anthi · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Anthi. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleKellan and Alex helped when I was moving out of my flat share and looking for my own place. They were both helpful, knowledgeable and answered any questions I had. When there was a small hiccup on moving day (not the fault of Frank Harris & Co) Kellan handled it seamlessly.
Tom · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Tim, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Bloomsbury office. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI have a great experience with this company. Chris Shao is very professional, patient and helpful. He is the best agent that I have ever met in London. He pay attention to the needs of the customers. Thank you for showing me the property.
Alice · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear 里米, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Marilyn Plews Customer Relations Team
★★★★★ 1/5
GoogleNot a good experience. The person I enquired about letting my flat through them was insisting that I lower the rental price to low levels and if I didn't he wasn't willing to market my flat. Well I definitely didn't lower my flat rental price as he suggested but a little bit lower through another agent and my flat was rented in a few days. Obviously, he didn't know the market as well as he thought he did and I am glad I didn't market my flat at the ridiculous price they insisted I did.
Yiannos · 26 October 2021 · Frank Harris & Co. Camden
★★★★★ 5/5
GoogleWe had a viewing of a property near King Cross with Alex, and we were really impressed by his professionalism. The place was nice, and Alex explained everything about the building, costs, and the vacancies timeline. He also brought us around the block to show us the local amenities. We were very happy with this service!PositiveResponsiveness, Professionalism
Tommaso · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Tommaso, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI have been renting my flat through Frank Harris since 2007, and have always found them helpful and professional in finding tenants. Alex Squance and William Gladstone-New are keeping up the standards, and I'm glad that they are now dealing with the properties.PositiveResponsiveness, Quality, Professionalism
Lynda · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Lynda, We are thrilled to hear that you are pleased with the service you have received from our Bloomsbury and Kings Cross office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSuper service from the team at Frank Harris and in particular George, who couldn’t have been more helpful and responsive during our recent purchase of a flat in Bloomsbury. Many thanks to all concerned and we are now looking forward to enjoying our new space! Deborah and Gez LyonPositiveProfessionalism
Deborah · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Deborah. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThanks for William Gladstone and the entire team in Frank Harris & Co, my purchase went through in the end. Will's professional advice and experienced guidance helped push the purchase process forward despite some unprecedented difficult situations we were facing (not just Covid!). I would highly recommend the services of Frank Harris & Co. and you will be impressed by the expertise of the stuff in there!
Lei
Dogman · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Dogman, we are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Marilyn Plews Customer Relations Team
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