5/5
very professional estate agent in…
very professional estate agent in Clerkenwell
Trusted Agent profile
★★★★★
953 reviews across 3 offices and 3 platforms
Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 953 reviews on three platforms, rated 4.6 out of 5 overall.
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Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
very professional estate agent in…
very professional estate agent in Clerkenwell
5/5
Lorenzo has been both exceptionally…
Lorenzo has been both exceptionally helpful and knowledgeable when showing us around all the different styles of apartments within the Barbican. Thanks to Lorenzo, we have narrowed our search and look forward to upgrading our Barbican apartment very soon.
5/5
Great service
Very positive experience of the Frank Harris Barbican office so far. We’ve done a few viewings with Lorenzo who is friendly and easy to deal with and is very knowledgable about the Barbican estate.
5/5
A great experience
The team at Frank Harris were incredibly helpful through my purchase. From viewing through to completion, I felt supported, well informed and well respected. Special thanks to Jamie Charlton, who was always on hand for advice and updates along the way- he gave us all great peace of mind. Thanks a lot Jamie and team!
5/5
Very Good Experience with Charlotte - Barbican
Happy living in our apartment for a month now thanks to the good work of Charlotte at Frank Harris Barbican.The online advertised flat was available: unlike some of their competitors using some token-unavailable flat to gather contact details, they were prompt to accurately display then update their online offering including ours which was very much appreciated (and professional).The visit session was rapid: we spent an afternoon visiting with Charlotte then immediately picked up a flat.Charlotte and her management also impressively succeeded in negotiating the condition we proposed and getting things sorted in the (short) period we requested.The paperwork part was a bit laborious however as the company they use for referencing checking "The Letting Hub" kept asking for additional papers pretty much daily generating quite a bit of discomfort (that could be put on COVID as our previous agency went bankrupt indeed so the referencing was not straightforward...)Additionally, the flat needed some TLC as it was set for sale (before the pandemic) therefore was not very much ready for renting. As of today, some things are still not fixed although getting taken care of soon hopefully.Overall a very good experience; very much recommended and very much good work to Charlotte!
5/5
Excellent service from Tina and her team
Tina and her team looked after us excellently in the pandemic market. They kept in regular touch throughout the selling process. Tina’s lateral thinking was wonderful at various tricky moments. We are very grateful to have been in their calm and experienced hands.
5/5
Thanks guys
Thanks guys - great job in a difficult market. Really appreciate the weekly updates, something I haven’t seen all agents.Would recommend!
5/5
Excellent service in selling our flat
Excellent service in selling our flat. Jamie Charlton was really good in following through between offer and completion, nothing was too much trouble
5/5
Impressive, hard-working agents
The team at Frank Harris were supportive and communicative throughout the long, difficult sale of my late parents' flat during the pandemic. Tina and Jamie have been outstanding. Jamie held things together when the sale almost collapsed and his negotiating skills and tactful handling of a difficult situation saved the day. I would highly recommend this company.
5/5
A very happy experience
Tina and Lorenzo inspired confidence and delivered. In a less than buoyant market, they quickly sold our flat and found us another flat to buy. They know the Barbican market and its inhabitants very well. After offers were accepted, they were very proactive in steering the transactions through to completion. They were in almost daily contact with all parties, identifying potential hold-ups very early and resolving them before they could delay proceedings. Altogether a very happy experience.
5/5
Explaining the Barbican
I have seen 3 or 4 flats in the Barbican recently with Lorenzo. He has been extremely helpful in explaining how the Barbican operates and putting me in touch with various Barbican approved tradespeople to gauge the cost and practicalities of renovations.
4/5
I quite enjoyed my day with Lorenzo…
I quite enjoyed my day with Lorenzo Ronconi, who guided us through an initiation to the Barbican. Courteous and knowledgeable he was the perfect person to help us find our feet, and I'm very impressed
5/5
I had experience dealing with three…
I had experience dealing with three members of Frank Harris &Co staff, they are so friendly and professional, I would highly recommend the agency. From viewing , following up, negotiations each stage are well presented! I can name Lorenzo Ronconi.
5/5
Lorenzo possesses great knowledge about…
Lorenzo possesses great knowledge about all things Barbican. He is attentive, courteous and willing to put himself out, to help. I would recommend any seller to go to him and any buyer interested in the Barbican to contact him. In short he provides a 5 star service.
5/5
Thanks Lorenzo
Thanks Lorenzo. Very helpful team and the communication was great throughout the process
5/5
Lorenzo: Barbican Bible!
Lorenzo was an absolute star to work with and has an encyclopaedic knowledge of the Barbican Estate. While we settled on a property with another agent, we only wish it could have been Lorenzo who sold it to us!
5/5
Tina and Lorenzo both amazing bring the…
Tina and Lorenzo both amazing bring the sale of my property across the line. Lorenzo ensured everything smoothly and chased up when things needed to happen. I cant recommend Frank Harris & co , Tina , Lorenzo enough they were always so attentive even when I wasn’t in the UK.
5/5
Great service with a personal touch
Tina and Lorenzo provided an excellent service throughout, from the moment of initial contact. They were always very responsive, and proactively updated me on what was going on.A initial approach to marketing my property was developed before being discussed and agreed, and then implemented in line with that plan. This was all done during COVID restrictions which clearly didn’t help.As is not uncommon the prospective purchaser caused a number of issues. The team provided a balanced consideration of how to react to these. This counsel was highly valued, an went a long way to mitigate my ire.The service I received was excellent and I would happily recommend them.
5/5
Tina and Lorenzo - a dream team
Tina and Lorenzo have been absolutely amazing. They have been responsive, efficient, knowledgable and nothing has ever been too much trouble. They know the Barbican intimately and are 'go to' agents for any purchase there. What they don't know is not worth knowing. They are also very decent, kind and fun and are excellent negotiators. If we were selling they would be our number one choice. We cannot recommend them highly enough.
5/5
Barbican Flat Purchase - Thank you Jamie
I have moved into my flat in the Barbican. While the processes to get was painful - the outstanding support from Jamie Charlton really helped. He was helpful right from the beginning in arranging all the viewings and second viewings, and through the whole process. I cannot thank him enough for his patience and expertise.
5/5
Jamies Charlton, Frank Harris
Dealt with Jamie Charlton at Frank Harris on our purchase of a flat in the Barbican. Great to deal with - punctual, helpful & knowledgeable throughout. Happy to show us round any number of apartments and always patient with our deliberations! The property search and purchase was a pleasure.
5/5
Lorenzo Ronconi
Very helpful indeed. A pleasure to deal with from beginning to end.
5/5
Make sure you ask for Lorenzo
Lorenzo was a real pleasure to deal with at Frank Harris. Although I wasn't able to get my first Barbican purchase over the line this time, he helped me understand the Estate and I think brought the vendors as close as possible to a deal. He was transparent, polite, and just a pleasure to correspond with. I'll be coming back to him next time I'm looking.
5/5
Lorenzo has been incredibly responsive…
Lorenzo has been incredibly responsive and has helped to maintain a good working relationship between the parties by dealing swiftly with small points which don't always require legal input.
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Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.
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