Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThanks for William Gladstone and the entire team in Frank Harris & Co, my purchase went through in the end. Will's professional advice and experienced guidance helped push the purchase process forward despite some unprecedented difficult situations we were facing (not just Covid!). I would highly recommend the services of Frank Harris & Co. and you will be impressed by the expertise of the stuff in there!
Lei
Dogman · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Dogman, we are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleCouldn't be any happier with the service provided by Alex Squance.
Always responsive, kind and helpful throughout the whole process of looking for a flat. Would definitely recommend him and the Frank Harris team if you want to be in the best hands!PositiveResponsiveness, Quality, Professionalism, Value
Rosa · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Rosa, what a lovely review you have given regarding our Bloomsbury & Kings Cross office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLouis was great to work with. I went through most of the process while abroad, but Louis made the entire experience seamless and easy for me. He was very responsive and professional and was always there to answer any questions I had. Would definitely recommend!PositiveResponsiveness, Professionalism
Malak · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Malak, what a lovely review you have given regarding our Bloomsbury & Kings Cross office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe worked with Lucia, who made great efforts to ensure we were shown a property on very short notice that we liked, although it was both tenanted and on a weekend, and also was great in communicating additional information and guiding us through the process. She was responsive, kind and not at all brisk or pushy as we found some other agents to be. Although we ended up going with another flat, I'd absolutely work with Lucia again in any future property search.
Em · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Marissa, Thank you for taking the time to leave such great feedback regarding your experience with Lucia is our Bloomsbury office. Kind Regards Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleIt has been my pleasure to work with Ashley in my flat search. She has always been excellent to work with. She took the time to really understand the type of flat that I was searching for and did her very best to offer properties that fit my requirements. She was always exceedingly prompt responding to my emails and phone calls. I would work with Ashley again if the opportunity arises.PositiveResponsiveness, Professionalism
Vivien · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Vivien We are thrilled to hear that you are pleased with the service you have received from our Bloomsbury office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI feel lucky to have worked with George over the period of time purchasing a flat. From the first viewing to completion, he was very helpful, answering questions on the phone very quickly and seeking out answers to anything that was not immediately known. Buying a flat can be stressful and the team at Frank Harris made the process much easier. Thank you all.PositiveResponsiveness, Professionalism
Tim · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Tim. Thank you for sharing your kind words about George. Your comments are much appreciated by the Bloomsbury & Kings Cross team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGeorge Walker, Alison and the Frank Harris team helped me sell a flat in Bloomsbury recently. We had the property live with another agent for some time before we moved to Frank Harris and they definitely delivered!
As a seller you need your agent to be proactive, persistent and continuously on top of things to ensure things do not fall through the cracks once an offer has been agreed.
George's persistence, proactivity and support in ensuring the transaction completed to the satisfaction of the buyer and the seller was absolutely remarkable!
I really enjoyed working with George, Alison and team and highly recommend Frank Harris!
Saurav · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Saurav, Thank you for taking the time in providing such lovely comments about George and Alison in our Bloomsbury office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience with Frank Harris company, I have met Kellan Sherratt there, and he was extremely helpful and friendly, he was doing his best to make me get what I exactly want. Also, I have met Alex who was showing a professional and a welcoming attitude. Unfortunately, I didn't get my apartment through them, but of course, I would love to deal with this company again.
Mahmoud · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Mahmoud, thank you for your 5* review. We are pleased to read that you have had a great experience with Kellan. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris is one of my estate agents for selling my property in Zone 1. George Walker is the key person helping on that. He is definitely very professional, patient and listening, and keeps on updating me the market situation and my property for selling weekly, and have organized 6 viewings so far. With such a professional and responsive attitude, given luck and timing, I am confident that the sale will be on the right path for a success completion eventually. Just a friendly feedback, I find it more relaxing and easy to get updates and appointments via email and text rather than mobile phone because I could not get good signal while walking in the street. Apart from this, George is indeed a star estate agent of high quality! YanPositiveResponsiveness, Quality, Professionalism, Value
Y · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Y C Chan, We are delighted that you took the time to leave such a fantastic review which the Bloomsbury team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleThis year, I have started to look at buying a property in the Bloomsbury area. I first spoke with George who discussed what properties he thought would best fit my needs and eventually we found the right flat for me.
Later on in the processes I then spoke with Alison. She was so lovely and down to earth, it was like a breath of fresh air talking to her and really made all this so simple for a first time buyer!
Thank you so much the team at Frank Harris.PositiveResponsiveness, Quality, Professionalism
Niccola · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Niccola, I was delighted to read the comments in relation to our Bloomsbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleWith the change in management over the past year I have seen a vast improvement on previous services. Alex at the Bloomsbury office has been fast efficient and professional in his handling of tricky tenants. Nothing is too much trouble. As a landlord it is reassuring to know that the agency is actually working on your behalf and will support you when a decision needs to be made. Great work...thank you.PositiveResponsiveness, Professionalism
Tina · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Tina. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleFrank Harris is one of the estate agents I am using to buy a property in London. George has been the person helping on that, and I have been very pleased so far. He is professional, patient and listening, and he has been updating me constantly on new properties on the market, but also checking regularly on how my search is going. He is very patient, and he is definitely a very knowledgeable agent. He always has the information I need on hand, and makes sure I see and notice all of the different features that the properties we see have to offer. George is definitely a good combination of professionalism and friendliness.PositiveResponsiveness, Professionalism
Anahi · 26 October 2021 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Anahi, What a lovely review you have given regarding our Bloomsbury office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Jamie & Team!
Over the years, I've bought and sold several times in the Barbican through Frank Harris & Co and their service has always been excellent, under the stewardship of Tina Evans. Our latest transaction was led by her highly professional sales team manager Jamie Charlton, with support from Lorenzo Ronconi, and once again their service was first class. Against the background of the pandemic, Jamie & Co were consistently committed and enthusiastic, and proved to be great communicators, always keeping us up to date with developments. He and Lorenzo are great ambassadors for the company, going the extra mile when necessary, and I'd highly recommend them to anyone looking to buy or sell in the area.
Alan · 22 October 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotJust completed the sale of my flat…
Just completed the sale of my flat with the help of the expert professionals at Frank Harris & Co. Tina and Jamie and others were available helpful and supportive throughout the process and ensured a resoundingly good result. Should I have further need I know where to go in the future. Congratulations to all.
TOM · 30 September 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotWe recently instructed Jamie Charlton…
We recently instructed Jamie Charlton in connection with the sale of our Barbican flat. Jamie was super efficient, very responsive and enthusiastic and helpful.We initially considered another estate agent, the one that we had used in relation to the purchasing and letting of the flat, and we do not regret that we changed horses.We highly recommend Jamie and Frank Harris & Co - real Barbican experts and good people.
NK · 27 September 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotProfessional and responsive service
Professional and responsive serviceIn helping us with our search, my wife and I were grateful for the professional and responsive service provided by Lorenzo. He listened to our preferences and showed us the apartments meeting our requirements. He was always punctual and had all the information we needed for each property. Would recommend without hesitation. Really went the extra mile to help.
SM · 18 September 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotIncredibly pleased working with Lorenzo…
Incredibly pleased working with Lorenzo Ronconi to find a flat in central London. He knows our preferences by heart, which allows him to reach out to us with relevant properties that would match our needs, and he is always available, friendly, responsive, and helpful. He raises the bar for the rest of the agents.
Rafa · 8 September 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotTrusted Barbican expert with great energy
Was looking to sell a Barbican flat and advised by Jamie and Lorenzo. They're super responsive and helpful - good knowledge about Barbican so that you know you're with safe hands; and great energy which is important as dealing with properties can be stressful. Would definitely recommend their service!
Sichen · 28 August 2021 · Frank Harris & Co. Lambeth
★★★★★ 1/5
YellFind me a perfect Letting Managing Agency
the management is terrible. The staff are aloof and have no consideration regarding landlords. When contractors had to carry out maintenence jobs I was not sent 2 estimates or quotations and I was overcharged. At the end of tenancy I could not claim damages and although the tenant agreed to pay for damages I was not refunded . The Check out Firm provided by Frank Harris but paid by me did not deliver the utilities readings which I had to do it myself and sent them to Frank Harris for the tenant to settle the account.
GfR · 28 July 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotLorenzo Ronconi is very helpful.
Lorenzo Ronconi was helpful and professional. He arrives on time and is happy to answer any questions about the property.
K · 26 July 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotGreat experience buying a flat
I recently bought a flat in the Barbican with Jamie Charlton's help. He was extremely knowledgeable about the Barbican and helped us navigate the flats that were available. He keeps in touch with regular updates and makes himself available. He was straightforward with his opinions and advice, which I found very helpful. All in all, a very easy experience, made possible by Jamie. Thanks so much!
Customer · 13 July 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotI met Lorenzo twice recently since…
I met Lorenzo twice recently since considering house of investment. Whether it was making appointment or Viewing, I was deeply impressed by him. He was a professional consultant, always be punctual.I have to say he is great. Deserve trust and choice.
Laura_LLL · 1 July 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotGreat service
Recently bought a flat in the Barbican through Jamie Charlton of Frank Harris. Jamie was extremely reliable and helpful throughout the entire process. He responds quickly to queries and was always at the end of the line. This was exceptionally important to me as I was on a tight timeline. Can’t fault the service from Frank Harris and specifically Jamie. Thank you
Alex · 29 June 2021 · Frank Harris & Co. Lambeth
★★★★★ 5/5
TrustpilotBought a place in the Barbican with FH…
Bought a place in the Barbican with FH as agent. Lorenzo was very professional and helpful. In an often cynical industry it's a good feeling to be able to provide an unreservedly positive review. We would not hesitate to use them for any sales we might have or any future purchase.
Arthur · 25 June 2021 · Frank Harris & Co. Lambeth
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.