Trusted Agent profile
★★★★★
949 reviews across 3 offices and 3 platforms
Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 949 reviews on three platforms, rated 4.6 out of 5 overall.
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Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotLorenzo from Frank Harris was…
Lorenzo from Frank Harris was exceptionally helpful showing us four flats at the Barbican. Not only did he give us plenty of time and provide us with all the information we needed, but he even suggested that we view an additional flat that had just come on and went back to the office to get the keys. He could not have been more helpful.
5/5
TrustpilotRecommended
I had a very positive experience of both selling and letting a property with Frank Harris. They were friendly and easy to work with but also proactive in achieving a sale of my property. I would definitely recommend them to others.
5/5
TrustpilotWe have been dealing with Frank Harris…
We have been dealing with Frank Harris for just over two years and it has been a joy. We have had contact with many members of there team, in all three offices. Frank Harris have always been very helpful, professional and welcoming. They all seem very knowledgeable and easy to talk to which helps greatly. We couldn't recommend Frank Harris enough, Thank you
5/5
TrustpilotGreat experience
I have not normally enjoyed my experience with estate agents, however Hamish at Frank Harris Bloomsbury was excellent to deal with. He really helped me so much throughout the whole process and was always on hand to answer my queries. I would definitely recommend Hamish and Frank Harris to others.
5/5
TrustpilotLong Term Reliable
Neil Dawson and the team in Bloomsbury have a long history of as sales and rental agents in central London. In a decade of renting my flats with them, they have always been efficient and helpful.
5/5
TrustpilotFrank Harris has always been the agency…
Frank Harris has always been the agency looking after my properties. Very professional and efficient service. My property was let by Neil andhis team within days of going on the market. Excellent service all the way up to tenants moving in.
5/5
TrustpilotGreat
Great! . . . . .
5/5
TrustpilotHighly Recommend!
I had a great experience dealing with Alison Battrick at Frank Harris for my flat purchase early on in the year. Although stressful, as it was during the early stages of the COVID nightmare, it was a pleasure dealing with Alison. She was professional, reassuring, extremely helpful and was always available to answer any questions. I definitely will use Frank Harris when I decide to sell my flat.
5/5
TrustpilotFrank Harris were very helpful
Frank Harris were very helpful and friendly. Further down the chain, things were difficult but Frank Harris provided excellent service for my purchase. They provided relevant information as well as coordinating the transaction.
5/5
TrustpilotExcellent Service from Frank Harris
I have used Frank Harris for many years to manage my flats in the Barbican. They have always given me perfect service. Currently, I would single out Rosie Pulston `and Jay Smith for helping me sell one flat earlier thsi year, and Jamie Charlton for excellent management of rental properties. As always Ian Swale whom I have known since the early 2000's runs a trustworthy and reliable rental department.
5/5
TrustpilotReally impressed with frank harris
Really impressed with frank harris. Jamie and Tina provided excellent advice all the way through the process. Would definitely use again.
5/5
TrustpilotLorenzo was great and the only reason…
Lorenzo was great and the only reason I'm writing this. I hope we close a deal
5/5
TrustpilotVery professional and courteous people.
I have been working with Lorenzo Ronconi to find a new flat in the Barbican. He has been the model of professionalism and care, in all of our interactions. He’s good at listening to understand my needs and makes the often unpleasant business of house-hunting enjoyable. I recommend him strongly.
5/5
TrustpilotWe had a viewing with Lorenzo yesterday…
We had a viewing with Lorenzo yesterday to view a city pad. Not only was he professional but personable too and took time out to show us the surrounding area too, so we had a 360 feel for the place. Our random questions were answered with ease, (even though we were all wearing masks), anything that to be checked, were quickly resolved in the morning. Good to see an agent that truly cares about both Vendor and purchasers, he's the whole package I would say
5/5
TrustpilotLorenzo @ Frank Harris
Lorenzo was very helpful and accommodating during our property search. He is curtious and patient and has a great understanding of the properties that he showed to us. I've heard mixed reviews about this agency in previous years but I would not hesitate to recommend Lorenzo going forward. Not your typical estate agent! Thank you for your help, Lorenzo.
5/5
TrustpilotA refreshing change
We found Lorenzo to be straightforward, honest and well-informed about the property we viewed and other options that might suit us locally. Also - a miracle- when we got into the property it looked like the photos online and video provided! Which sounds flippant, but the number of times we have had our time wasted by misleading pictures and info and been disappointed on a physical viewing I honestly couldn’t tell you.
5/5
TrustpilotLooking for a flat in the City of…
Looking for a flat in the City of London. Difficult task. Lorenzo did a great job with good and fair advice, and an excellent and efficient viewing process.
5/5
TrustpilotLooking for a home in London
Looking for a place in London, moving from Brighton during the pandemic is quite an unusual experience, though Lorenzo in the Barbican and City office has been very helpful and friendly, and kept us informed of best options (we have a dog to suit, also). He has known or found out all necessary info about freeholders / lease lengths etc quickly. We still haven’t made a decision and continue to look, though he has been supportive through the process and been conscious of our specific requirements.
5/5
TrustpilotFlat Hunting
My family and I are considering buying a property in London. Frank Harris has been very accommodating to our needs! Seeing as it's our first time doing this, Lorenzo has been extremely helpful and available in answering any questions that we have regarding our flat hunt and any other queries. He has also provided us with some great suggestions!
5/5
GoogleRating only, no written review.
Dear Paola, We are delighted to read that our South Bank & Waterloo Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Chris, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Evangelist, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
1/5
GoogleRating only, no written review.
Dear James, I am sorry to see that you have only given us a 1* review and would really like to find out more about why you are unhappy with our office. If you could come back to me direct with the details, I will make sure that this is looked into by the office Director. I look forward to hearing from you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
5/5
GoogleWe have made use of their services from 2005. They have been very helpful and professional. Always very helpful. Over the years we have had the help of Tony, Stacey and Vikki. Thanks to a great team
Dear Julie, Having read your review, we would like thank you for your feedback about our South Bank & Waterloo Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.
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