Trusted Agent profile

Frank Harris & Co. estate agents in Lambeth, Camden and London

4.6

★★★★★ Excellent

953 reviews across 3 offices and 3 platforms

Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 953 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.8 / 5

628

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

All 3 offices

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Our offices

Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris & Co. office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Since I was moving internationally, it was quite hard to know what to expect when looking for a rental in London. Kellan S. absolutely exceeded any of my expectations when it came to helping me: see multiple properties so quickly, staying in consistent and constant contact, and going above and beyond with his support. Even if there were out of our control circumstances, he remained helpful and loyal to see his job through and help me find a flat successfully. I really appreciate all of his hard work and enthusiasm and know that he adds much value to the already great Frank Harris & Co. team.

Jaclyn · 26 October 2022 · Frank Harris & Co. Camden

Agent replied · 25 October 2024

Dear Jaclyn, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Bloomsbury & Kings Cross office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Trustpilot

Ryan Morgan is a terrible

Ryan Morgan is a terrible, unethical, horrible man who has no integrity. Will not be working with your team till he is no longer a part of it.

Sam · 9 September 2022 · Frank Harris & Co. Lambeth

Agent replied · 23 October 2024

Dear Sam, I am sorry your experience with Ryan was not as we would have expected. I have forwarded your comments to our Area Director, and someone shall be in touch shortly. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Trustpilot

Unprofessional service - they ask for your card details upfront

Very friendly and helpful staff, but a key warning to customers that I think they need to correct - if you are leasing an apartment, they ask for all your card details up front to make a holding deposit before you can make an offer - I think this is very unprofessional and also unsafe. All other real estate agents I've been in contact with in the past when renting a flat give you their account so you can directly transfer money to their account, the usual way. Posting this so people are aware and don't accidentally disclose their card details.

JWY · 18 June 2022 · Frank Harris & Co. Lambeth

Agent replied · 23 October 2024

Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@frankharris.co.uk.I can look into this further for you. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Selling my flat

I was very impressed with Mr Butt and his team at Frank Harris, Marchmont Street. In the process of selling my small flat they could not have done better. George advised me on which offer I should accept and then he helped in finding a very good solicitor.There were a few 'hiccups' in the process of selling, which the solicitors had to deal with, but he was very patient and finally the sale was completed.I have no complaints and would recommend to anyone Frank Harris in Marchmont Street, WC1.

Ms · 24 May 2022 · Frank Harris & Co. Lambeth

Agent replied · 23 October 2024

Dear Penelope, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Trustpilot

Spammers, time wasters and crooks!

They provide partial information, hide essentials (energy ratings/service charges, etc), cannot get a straight answer from them and they'll spam you mercilessly with unrelated emails!Of which their response below is a typical example: ask to be unsubscribed, even though you were never asked to be subscribed, and you'll get requesters to give them a call!!They must be thinking that only fools would deal with them.AVOID! AVOID!!!

George · 18 March 2022 · Frank Harris & Co. Lambeth

Agent replied · 23 October 2024

Dear George, I am sorry to hear that your experience with us hasn’t been as we would expect. I am unable to find you on our database. Please contact me so that we can chat further at customerrelations@dexters.co.uk. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

They Get The Job Done On Time- Happy Landlord!

I must say, I have given my business to this Estate Agency for the last 13yrs and they have never seemed to amaze me. I have never had a void period in finding professionals to rent my one-bedroom property in SE1. Their agent is so efficient and effective in finding reputable tenants an securing long term contracts quickly. I enjoyed the follow-up communications and customer service with the team. Ryan the Letting Agent Manager knows how to make you feel special as a Landlord with a complimentary wine case on completion. Keep up the excellent work guys and it's great doing business with you.

Portia · 18 March 2022 · Frank Harris & Co. Lambeth

Agent replied · 23 October 2024

Dear Portia, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Really helpful team

Really helpful team! Nick from Frank Harris was great with comms before the move in date, helped me move in on the day and has been great at responding since

Connor · 23 February 2022 · Frank Harris & Co. Lambeth

Agent replied · 23 October 2024

Dear Connor, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Thanks for your efficiency and professionalism

Being a foreigner living in London, I have quite some experience in dealing with estate agents. The service from Frank Harris impressed me, especially Ms Annie McAllister who helped arrange flat viewing efficiently and answered my questions quickly. Really appreciate her service passion and professionalism.

Annie · 21 February 2022 · Frank Harris & Co. Lambeth

Agent replied · 23 October 2024

Dear Annie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The guys at Frank Harris were brilliant in all of my dealings with them. I dealt mostly with George, who was highly competent, responsive, professional and amiable. Would reccommend!

James · 11 January 2022 · Frank Harris & Co. Camden

Agent replied · 10 January 2025

Dear James, Thank you for sharing your kind words with us, we are delighted you experienced a 5* service with George in our Bloomsbury office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you to George Butt for an extremely efficient service - you showed us four studio flats, negotiated a great deal and then helped us complete before the end of the stamp duty holiday- great job. Would recommend you and your agency in futurePositiveResponsiveness, Quality, Professionalism

Anne · 11 January 2022 · Frank Harris & Co. Camden

Agent replied · 10 January 2025

Dear Anne, what a lovely review you have given regarding our Bloomsbury & Kings Cross office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Worked with Sofia & Emma at Frank Harris in the sale. This was a challenging and complex transaction. Sofia worked without complaint to see it through successfully, regardless of all the pressure I put on her. ThanksPositiveResponsiveness

Dayantha · 9 January 2022 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Dayantha. Thank you for sharing your kind words about Sofia and Emma. Your comments are much appreciated by the Southbank & Waterloo team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I just bought a flat in Waterloo from Sofia few weeks ago. She is very professional and responsible. Well prepared during the viewing and very effective after sales. It is the best experience with the agent compare to others I have worked before. Highly recommend!PositiveResponsiveness, Professionalism

Wang · 9 January 2022 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Wang, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Southbank & Waterloo office. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

I was helped by a young gentleman name Harrison Bacon. He was super polite, super helpful, patient and immediately understood what I wanted. He was super professional without being bully or pushy like a lot of the other agents I met at other companies. He also was excellent at follow up. I highly recommend him if you want to deal with a smart and trustworthy gentleman .PositiveResponsiveness, Quality, Professionalism, Value

Christine · 9 January 2022 · Frank Harris & Co. Lambeth

Agent replied · 8 January 2025

Dear Christine. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Nick at Frank Harris was great to deal with. Present but not pushy. Quick to respond to any queries. Helpful and reassuring throughout the process. As a first time landlord, it was initially a slightly daunting process however it was made so much easier with Nick's considered guidance and advice.PositiveResponsiveness, Professionalism

Fiona · 27 December 2021 · Frank Harris & Co. Lambeth

Agent replied · 26 December 2024

Dear Fiona. Thank you for sharing your kind words about Nick. Your comments are much appreciated by the Southbank & Waterloo team. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

Had the pleasure of working with Harris & Co. during my recent flat search. They were both helpful and professional from the start of the renting process to the finish. I worked with Harrison Bacon, who went out of his way to provide prompt responses to my mainly calls and emails. Overall, a very good experience!PositiveResponsiveness, Professionalism

Hannah · 27 December 2021 · Frank Harris & Co. Lambeth

Agent replied · 26 December 2024

Dear Hannah. Thank you for taking the time to leave a review regarding your experience with Harrison in our Southbank office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

It was a pleasure for me to rent a property with agent Louis Banks from Frank Harris. We decided to rent this lovely property right away when we first saw it on internet, and we were managed to rent it in a dew days shortly after we contacted with Louis. Thanks to Louis for setting our mind at ease.PositiveResponsiveness, Quality, Professionalism, Value

Wei · 25 December 2021 · Frank Harris & Co. Camden

Agent replied · 24 December 2024

Dear Wei, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Local experts - recommended!

Great level of service from Tina and team at Frank Harris. Good advice and very helpful both to us and to potential buyers. Definitely recommended.

Chris · 22 December 2021 · Frank Harris & Co. Lambeth

5/5

Trustpilot

Great level of service and…

Great level of service and communication from Senior Property Manager Rebekah Hunter. Rebekah has been absolutely lovely and helpful since my very first call to her a few weeks ago. Although the issue we're experiencing isn't yet resolved, Rebekah has gone the extra mile trying to help us, keeping us informed and trying her best to reach out to any stakeholder that could solve our problem. She is continuing to follow up and I am hopeful we'll be able to find a solution to this issue. Nonetheless, her service and helpfulness are making a big deal of difference. Thanks Rebekah!

Eleonora · 15 December 2021 · Frank Harris & Co. Lambeth

5/5

Google

My experience with Frank Harris was phenomenal. Our letting Agent Nicole in particular was very professional and responsive to our needs and queries, and made the entire process easy and straightforward. I would highly recommended their service.PositiveResponsiveness, Quality, Professionalism, Value

Patrick · 12 December 2021 · Frank Harris & Co. Lambeth

Agent replied · 11 December 2024

Dear Patrick, Thank you for sharing your kind words about Nicole. Your comments are much appreciated by the Southbank & Waterloo team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a great experience with Nicole Pretorius at Frank Harris - we went through them to rent a flat in London and found her incredibly friendly, responsive and professional. In particular, she helped us negotiate a favourable payment schedule, which we, as international students/recent graduates without UK-based guarantors, found incredibly difficult with other agencies. Overall, I would definitely recommend her services.

Dimitar · 12 December 2021 · Frank Harris & Co. Lambeth

Agent replied · 11 December 2024

Dear Dimitar. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was super pleased with the level of service from Frank Harris, and in particular the help of Harrison Bacon. Despite the challenging market Harrison was quick and efficient and helpful in the process of finding a suitable flat. Any queries I had during the process were answered promptly and professionally, which made it comfortable and easy to rent. I really recommend Harrison and Frank Harris as a company! Thank you so much.

Albert · 12 December 2021 · Frank Harris & Co. Lambeth

Agent replied · 11 December 2024

Dear Albert, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I wouldn't hesitate to recommend Frank Harris. Where other estate agents failed to even get back to us, they were super responsive and helpful at every stage. I've been particularly impressed with Nick's ability to understand quickly the kinds of properties that would appeal. Having only started thinking about a move a few weeks ago, we are now moving into our dream flat next week. We couldn't be more thrilled!PositiveResponsiveness, Quality, Professionalism

Clare · 12 December 2021 · Frank Harris & Co. Lambeth

Agent replied · 11 December 2024

Dear Clare, We are thrilled to hear that you are pleased with the service you have received from our Southbank & Waterloo office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Marilyn Plews Customer Relations Team

5/5

Trustpilot

Buying a Barbican flat:

Buying a Barbican flat:Buying a Barbican studio flat from Frank Harris & Co has been a very positive experience thanks to Lorenzo Ronconi. He has extensive knowledge of and enthusiasm for all things Barbican and is very professional, helpful and efficient.Highly recommended.

Sarah · 10 December 2021 · Frank Harris & Co. Lambeth

5/5

Trustpilot

Highly recommended

I dealt with Lorenzo Ronconi and a couple of other members of the Clerkenwell Frank Harris & Co team in my search for a flat - it was a very positive experience, I found them extremely helpful, efficient and responsive. I would thoroughly recommend!

Charlotte · 24 November 2021 · Frank Harris & Co. Lambeth

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Frank Harris & Co.

Which Frank Harris & Co. office has the most reviews?

Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.

Where are the Frank Harris & Co. offices?

The three Frank Harris & Co. offices, by town:

  • Camden: 81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL
  • Lambeth: 123 Stamford Street, London, SE1 9NN, Lambeth, SE1 9NN
  • London: 87 Long Lane, Clerkenwell, London, EC1A 9ET, EC1A 9ET

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