Frank Harris & Co. estate agents in Lambeth, Camden and London

★★★★★ 1/5

Google

We reached out to Frank Harris after going through a terrible experience with another letting agency. Looking at their amazing reviews, we expected that our needs and requests would be heard. We views a flat that seemed very solid. No big issues. But when we moved in we found out a bunch of minor issues we could not have predicted during the viewing like a broken boiler, closet door, radiators, windows. Additionally, the bathroom window was broken when we moved it - which was not the case when we viewed the property. Not only can someone enter the property from the window, people can peep in and see me showering. We have sent multiple complaints and reached out to Amanda our property manager several times. She has been unresponsive and even after reaching out multiple times, refused to to give us any answers. Little did we know that they are all just the same. I would recommend not working this agency unless you’re moving into a fully newly furnished place. They cannot be trusted.

Shrushti · 26 October 2023 · Frank Harris & Co. Camden

★★★★★ 5/5

Google

I would highly recommend Frank Harris to anyone seeking rental properties in London. Their professionalism is truly commendable, and at the same time, they maintain a very approachable demeanor. Right from the outset, their availability is assured, and they consistently display a willingness to assist. In particular, I'd like to emphasize the outstanding service provided by George Thornton, who remained exceptionally proactive and accessible throughout the entire process.

Ana · 26 October 2023 · Frank Harris & Co. Camden

★★★★★ 5/5

Trustpilot

Had a very positive experience working…

Had a very positive experience working with Frank Harris &Co., probably the best one I've had during my search. Charlotte Rule not only facilitated the viewing, she was very helpful post-viewing, sending pertinent information such as the calculation of council tax and expected bills. She also guided me toward coming up with an offer that could potentially be of interest to the Landlord. She also facilitated the negotiation with the Landlord. Other agents I've worked with do not proactively provide valuable guidance. Although the offer wasn't accepted ultimately due to non-negotiables on both sides, the process was handled very well. Overall great experience.

Maricris · 23 October 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Great experience

I had a great experience with Frank Harris. Kevin was extremely friendly and responsive. He was very easy to work with and made the process seamless from start to finish. He promptly answered every question I had (of which there were plenty, as it was my first time renting in the UK)-- I thoroughly recommend working with Kevin and the Frank Harris team.

Carson · 27 September 2023 · Frank Harris & Co. Lambeth

★★★★★ 1/5

Trustpilot

SCAMMERS! THIS COMPANY STOLE MY £363 HOLDING DEPOSIT! I NEED MY MONEY BACK!

Wow! Where shall i start? These people are criminals! Firstly they took massive advantage of my naivety and inexperience in the world of renting by a viewing i did on the 17th of august! They did not give me a guideline or asking price of the property firsthand WHEN THERE WAS a asking price! As well as they did not let me know before i paid the deposit how my rent would be collected because mine was different than usual on the tenancy agreement.There is so many scandalous things they did! And the property was at least overpriced by £300 and only after i saw the tenancy agreement contract was i able to review everything then decline after I gave my holding deposit. it is my first time renting out and, I am a student struggling financially and with mental health issues, that my dad has to help me pay for rent and they do not give a damn about the people they deal with. When i made my offer, that lying scumbag Ronnie platt saying someone is beating me on my offer when NO ONE was making an offer on that disgustingly overpriced property,when i initially made an offer for £1370 per month not knowing the landlord already had an asking price of £1600 per month. Ronnie platt was also pressuring me to pay the deposit that same day otherwise someone else was going to take it when there was ZERO competition for the property and my offer. Afterwards i spoke with another crook in the agency Ryan Morgan pressuring me to take the property regardless assuring me i cannot get my holding deposit back! Such a horrible company full of criminals that should be locked up! STAY AWAY FROM THIS COMPANY EVEN IF THERE ARE NO OTHER ESTATE AGENCIES LEFT!

David · 20 September 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

The process was rendered much easier…

The process was rendered much easier and smooth by the use of online applications backed up with personal messages. Very helpful

MER · 17 September 2023 · Frank Harris & Co. Lambeth

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional. I would recommend an agency that actually filters through landlords as we had a horrendous one for 2 years. At the end of it when we moved out, they told us they had to take out £300 for professional cleaning, when in the contract we signed, never stated that. They said that the flat was "professionally cleaned" before we moved in, but the door was broken, the floors were dirty, there was mold in the bathroom.. It was never even communicated from both parties (the agency and the landlord) to us at any point. I feel so bad for the new tenants who are moving in to that flat now, and I'll avoid Frank Harris from now on.

Elysia · 10 September 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Mitchell Max stands out in London's…

Mitchell Max stands out in London's frenetic property market with his attention to renters' needs, his willingness to discuss the risks and benefits of renting, and his focus on the complex issues that renters face. His comparative analysis of properties, combining with his expert understanding of the dynamics of the City of London, has certainly facilitated our rental search. There's something else worth mentioning: Mitchell takes the time to understand and listen to his clients. That's a too-rare thing in the current market, and came as a pleasant surprise.

Matthew · 8 September 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Chris Dowd, thank you

I would like to say a big thank you to Chris Dowd and his team at Frank Harris. They were very professional and extremely helpful, and all lines of communication were great. I would highly recommend them.

NICOLA · 4 September 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Mr Dowd-Frank Harris long Lane EC1A

I've used Chris Dowd and many of the others from his office on many occasions and each and every time he has gone above and beyond to help and will go out of his way when necessary to make it as stress free and straight forward as possible, i 100% will happily highly recommend

Simon · 4 September 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

He’s responsive and kind.

Rating only, no written review.

Thomas · 31 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Great team

Great team, very efficient

Jessica · 31 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

I want to thank Chris Dowds and all his…

I want to thank Chris Dowds and all his team at Frank Harris City Branch for all their hard work for me over the last few years. It’s been a very special relationship and they’ve done a remarkable job for me looking after my portfolio of rental properties. Thanks guys!

Tom · 31 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Great flat

Mitchell Max found us a great flat - just what we were looking for. He was knowledgeable and helpful through the letting process.

Michael · 31 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Dedication and customer focus

Charlotte and Tina have both gone beyond to secure my lease. A very dedicated, professional and committed team who are really looking at their client’s needs.

Daniel · 27 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

The Best!

Super helpful, informative and a great holding hand. Makes everything so straightforward for a landlord.

KC · 25 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Absolutely brilliant advice and…

Absolutely brilliant advice and efficient service. Charlotte was very professional and helped me with all my many questions. Cannot recommend her and the agency enough, especially for a first time renter.

Caroline · 23 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Mitchell was great

Mitchell was great! Extremely pleasant and helpful - understand your needs and always on the ball. Would recommend!

MJ · 23 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Moving to London

We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!

Robson · 22 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 1/5

Trustpilot

Moths and Black Mould: A Move In Nightmare

Absolute nightmare.We moved in last week to a flat rented through Adeel, Nicole and Mark in the Waterloo branch. We found the flat infested with moths, not cleaned properly (the cleaners came in a second time upom request, but they still left the flat in an average state at best). If that was not enough, the flat was filled with the previous tenant's belongings, including but not limited to laundry, bedding and towels as well as greasy pots and pans.Finally, we requested in our offer the bathroom to be treated of all mould, only to discover the back of the toilet caked with black mould. And here we are stuck for three years. Don't repeat our mistakes: avoid them at all costs. A week in, we are still waiting for pest control.(The one star is only because they have a maintenance team that picks up the phone - but isn't that the bare minimum?)

Customer · 22 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 1/5

Trustpilot

Got stood up at viewing…

Got stood up at viewing… But guess this is just a reflection of the London market right now where agents can afford to lose a few clients given they have more than enough demands from other leads

RLT · 21 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Over the past few months I have had a…

Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.She is a pleasure to deal with!

CustomeTimr · 18 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Great experience with Christopher Dowds

Chris and his team were friendly, helpful and professional. I had a very smooth process of viewing, finalising contact and moving in. Chris and his team are always available to help and provided extremely helpful advice. I would reach out to the Chris and team again when I need to move again.

Richie · 17 August 2023 · Frank Harris & Co. Lambeth

★★★★★ 5/5

Trustpilot

Helpful agent (Mitchell Max)

Mitchell was really helpful and was very friendly in my search for properties in London.

Divyia · 17 August 2023 · Frank Harris & Co. Lambeth