Trusted Agent profile

Folio estate agents in London

4.4

★★★★★ Great

1,489 reviews across 2 offices and 3 platforms

Folio has two offices, all in London. Together they have 1,489 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.2 / 5

507

Reviews on Google

All 2 offices

Facebook logo

2.8 / 5

16

Reviews on Facebook

All 2 offices

Trustpilot logo

966

Reviews on Trustpilot

Business-wide

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Our offices

Folio's two offices, most reviewed first. Each has its own page.

Latest reviews from every Folio office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Anshul · 14 June 2023 · Folio London (2)

Agent replied · 13 June 2024

Hi Anshul, Thanks ever so much for the review. Folio Marketing Team.

3/5

Google

Rating only, no written review.

Vinit · 14 June 2023 · Folio London (2)

1/5

Google

Rating only, no written review.

Moli · 14 June 2023 · Folio London (2)

5/5

Google

Rating only, no written review.

Yasilis · 14 June 2023 · Folio London (2)

4/5

Google

Rating only, no written review.

Guven · 14 June 2023 · Folio London (2)

4/5

Google

Rating only, no written review.

Hemant · 14 June 2023 · Folio London (2)

1/5

Google

Rating only, no written review.

Sayyid · 14 June 2023 · Folio London (2)

5/5

Google

NICE PROPERTIES FOR GRASPS

Tina · 14 June 2023 · Folio London (2)

1/5

Google

This company NEVER answers their phones, doesn’t respond to emails and then their properties are off the market.

Mariza · 14 June 2023 · Folio London (2)

Agent replied · 13 June 2024

Hi Mariza, We are sorry to hear this. Please can you send an email to marketing@foliolondon.co.uk and we can get someone to help with your enquiry. Thanks, Sophie

5/5

Google

I had a very good letting agent who gave good support. (Raidha)

Shyam · 14 June 2023 · Folio London (2)

5/5

Google

Art - One of the best move-in experience after relocation to London Artist- Hussain Kothia

Uddhavrraj · 14 June 2023 · Folio London (2)

5/5

Google

Great experience, moved us in no time , been dealing with Adam who was super helpful from day one. Highly recommend

Mozi · 14 June 2023 · Folio London (2)

Agent replied · 13 June 2024

Hi Mozi, We really appreciate reviews like this so thanks a lot. Hope you settle into your new home. All the best, Folio Marketing Team.

5/5

Google

Great experience. Karolina Madrzecka has been incredibly helpful and kind. Recommend!!

Zihang · 14 June 2023 · Folio London (2)

5/5

Google

Property manager Aimee Wales is excellent and provided plenty of prompt help during our tenancy!

Robert · 14 June 2023 · Folio London (2)

Agent replied · 13 June 2024

Hi Robert, Great to hear and thanks for taking time to leave this review. Have a lovely day, Folio Marketing Team.

5/5

Google

We have started renting with Folio, the experience so far was great. Quick and simple!

Petru · 14 June 2023 · Folio London (2)

5/5

Google

Folio has been amazing to me and my mates. Hussain Kothia and Taljinder helped this experience to be even better. Quick responses and efficient service. thanks, guys!

Welison · 14 June 2023 · Folio London (2)

5/5

Google

A big thank you to Cindy Anderson from Folio for her constant help and support. Nice to know there is someone there always willing to assist in resolving issues big and small! Much appreciated!

Dan · 14 June 2023 · Folio London (2)

5/5

Google

We have been living here for more than 8 years. Sofar Cindy is the best manager we have had. Thank you Flat 18

Peter · 14 June 2023 · Folio London (2)

Agent replied · 13 June 2024

Thanks for the review Peter! Folio Marketing Team.

1/5

Google

The worse experience ever You would be very lucky if you managed to get through to anyone To get someone to look at repairs is a hit and miss No one ever picks up or even responds to emails I am not even sure who to contact in case of an emergency. Very disappointing

Zineb · 14 June 2023 · Folio London (2)

4/5

Google

Amazing experience with Folio! I’ve had horrible experiences with previous agents in London so I was not hopeful, however everything has run smoothly.thanks folio

Jorge · 14 June 2023 · Folio London (2)

5/5

Google

Had a very pleasant letting process with Karolina, she was very quick to respond to any queries and she went out of her way to ensure we were happy with our flat

Daniel · 14 June 2023 · Folio London (2)

5/5

Google

Worked with Adam on finding a flat for us. We managed to get a great one with just the right move in date. The paperwork and references were sorted quickly and the move was smooth.

Sven · 14 June 2023 · Folio London (2)

Agent replied · 13 June 2024

Hi Sven, Thanks for leaving this review for us. We appreciate it and we're sure Adam does too! Thanks, Folio Marketing Team.

5/5

Google

Highly recommended! Karolina has assisted me throughout all the renting process. Five stars to her!

Fabrizio · 14 June 2023 · Folio London (2)

5/5

Google

Adam made the entire experience of finding a new place to live really easy and stress free. He was a pleasure to deal with. Thank you Adam!

Su · 14 June 2023 · Folio London (2)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Folio

Which Folio office has the most reviews?

London (2) has the most, with 1,433 reviews rated 4.4 out of 5, followed by London (Dawes Street) with 941.

Where are the Folio offices?

The two Folio offices, by town:

Reviews may appear on more than one platform.

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