Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe had a wonderful experience with Fletcher's. We found the perfect apartment, very quickly, in fact, on the first day that we worked with Fletcher's. The staff is excellent - they go above and beyond and made our experience so easy. Christian in particular is amazing.
We recommend them highly, easily the best letting agency we've ever encountered.
Catherine · 15 June 2018 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Catherine, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleChard Brook Green is definitely one of the most professional estate agency office in London. They addressed our needs and expectations very clearly in the shortest time. It was very good to deal with them since they did not just take us to any property they have available in their catalog. They understood our needs and addressed those needs perfectly. I definitely recommend them to everyone.
Selcuk · 31 October 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Selcuk, Thank you for taking the time to give us a five star review, we aim to deliver a five star service to all of our clients and customers. I wish you all the best for the future and do hope we can be of assistance again. Kind regards, Sam Farnan Customer Relations Administrator
★★★★★ 5/5
GoogleRating only, no written review.
Molly · 26 October 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 24 October 2024
Dear Ms Goodwin, Thank you for taking the time to leave a review for our Brook Green office. I do hope we can assist you again in the future. Kind regards, Anna Devey Customer Relations Administrator
★★★★★ 5/5
GoogleRating only, no written review.
Molly · 26 October 2017 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 24 October 2024
Dear Ms Goodwin, Thank you for taking the time to leave a review for our Brook Green office. I do hope we can assist you again in the future. Kind regards, Anna Devey Customer Relations Administrator
★★★★★ 5/5
GoogleAlways a professional stance - keen and attentive - a great team to work with. Made every effort to secure a letting
John · 1 October 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 September 2023
Dear J, Thank you for your review regarding your experience with our Brook Green office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 4/5
GoogleRating only, no written review.
Daniel · 31 July 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Daniello, Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 4/5
GoogleLovely experience with very enthusiastic staff. Always happy to help and take feedback very well. (rented)
Tash · 31 July 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Tash, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI found a flat to rent through the Chard Brook Green office. Was very impressed with quality of service. Looking for a flat can be a stressful experience- particularly in London and more so when renting- but was glad to find Christian who I dealt with to be very helpful throughout the process. Would highly recommend.
Neil · 31 July 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 30 July 2023
Dear Neil
We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI have been a client of this office of Chard for well over 17 years, as a landlord in the area for which this office has consistently found me high quality, reliable tenants. The team there is always professional (I would say the current team is certainly one of the best, in my experience); they deal with matters in a timely fashion, always respond to emails quickly, and when looking for tenants, offer advice on pricing, feedback on viewings, and generally work hard to make the connection between landlord and tenant as smooth and pleasant as possible.
The fact that I have worked exclusively with this office for such a long time should speak for itself.
Darren · 31 July 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Darren, Thank you for your review regarding your experience with our Brook Green office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleJames Christie and his team are helpful, resourceful with a can-do attitude. I am a landlord using their property management services currently and they have been able to tackle and solve issues promptly and professionally. I would definitely recommend them
ZhongWen · 9 July 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Zhong, Thank you for taking the time to leave a review regarding your ongoing experience with the Brook Green office and our Property Management team. I am pleased to read that you have received the five star service we pride ourselves on. I would like to take this opportunity to wish you all the very best. Kind regards,
Anna Devey Customer Relations Administrator.
★★★★★ 5/5
GoogleI found a flat to rent through the Chard Brook Green office. Was very impressed with quality of service. Looking for a flat can be a stressful experience- particularly in London and more so when renting- but was glad to find Christian who I dealt with to be very helpful throughout the process. Would highly recommend.
Helius · 9 July 2017 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Neil
We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleJade at Fletchers was very professional and really went out of her way to help me with the rental of my property in Chiswick
K · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Sir/Madam, Thank you for your review regarding your experience with our Fletchers office. I am delighted to read that Jade and the team have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleWe found Fletchers really helpful and listened to our requirements, our main contact was Jade, who is very nice and very good knowledge
Russell · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Mr Brooks, Thank you for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe have used Fletchers for a number of years and have found them Friendly and Efficient. Erica has always been particularly helpful. Keep up the good work.
Kenny · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Ken, Thank you very much for your lovely review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely fantastic! So so helpful and knew exactly the type of tenant I was looking for! They were honest with me about the market and did not over value like other agents had! Would recommend fletcher so to all my friends, thank you so much!
Linda · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Linda, many thanks for the 5 star review. We really appreciate your comments and you having taken the time to post this. The team will be delighted as I know they work hard to ensure to that they deliver a great service. Kind regards Asma Chugthai, Customer Relations Manager
★★★★★ 5/5
GoogleFletchers on Chiswick high road was hands down the most helpful estate agents have ever encountered and my appointed agent Jade was especially helpful, she really took care & sort to get answers on any queries I had on the houses I was shown. Would recommend greatly
Shadine · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Shadine, I wanted to say thank you for your kind comments about the service you received from our Chiswick office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI recently used Fletcher’s to rent a property and cannot recommend them enough. They are efficient and professional and always readily available to answer any of my queries. I will be recommending their service to my friends as it makes a change to use an estate agents that actually care!
Nicola · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Ms Wensley, Thank you for your review, it is our aim at Fletchers to deliver a five star service to all of our clients and customers and so I am delighted to read that we have achieved this for you. I do hope we can be of assistance to you again and would like to wish you all the best for the future. Kind regards, Anna Devey Customer Relations Administrator.
★★★★★ 5/5
GoogleOut of all of the estate agents I have registered with in Chiswick - Fletchers have been the most helpful and efficient - Jade the lettings consultant has been fantastic at keeping in regular contact to update me on suitable properties and always willing to work around my work schedule for viewings. Could not ask for more!
Kathryn · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Kathryn, Thank you for your review regarding your experience with Fletchers. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleJade has been an absolute gem and has made our search for a new home stress free. It only took a week for us to have everything finalised. I was impressed with her professionalism, reactivity as well as her tenacity. She definitely conveys a very positive image of Fletchers, thank you very much Jade!
Anaïs · 15 June 2017 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Anais, We are delighted to read that Fletchers achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleRating only, no written review.
Daniel · 15 June 2017 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Daniello, Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleRating only, no written review.
Molly · 15 June 2017 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Ms Goodwin, Thank you for taking the time to leave a review for our Brook Green office. I do hope we can assist you again in the future. Kind regards, Anna Devey Customer Relations Administrator
★★★★★ 5/5
GoogleGreat service - helpful team - thanks Chard Brook Green!
Bruce · 15 June 2017 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Bruce, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Plews Head of Customer Relations
★★★★★ 5/5
GoogleDealt with Christian, v helpful, great service, professional and upfront.
Elliot · 15 June 2017 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Elliot, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleGreat people at Chards, with a great landlord. Makes life a lot easier, with a safe feeling.
Dennis · 15 June 2017 · Fletchers London (144 Shepherds Bush Road)
Agent replied · 13 June 2024
Dear Dennis, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Plews Head of Customer Relations
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