Trusted Agent profile

Fletchers estate agents in London

4.9

★★★★★ Excellent

1,632 reviews across 3 offices and 2 platforms

www.fletcherestates.com

Fletchers has three offices, all in London. Together they have 1,632 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,572

Reviews on Google

All 3 offices

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60

Reviews on Trustpilot

Business-wide

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Our offices

Fletchers's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Fletchers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My sister recommended Fletchers as a letting agent as she had an excellent experience with their staff who provide a very good service. My contacts are Giles Malyon, Donna Woods and Beth Jeromson. Giles showed me a couple of properties within a day of me chatting to him and describing my requirements. Almost 3 of the 4 were a perfect match. Unlike most other agencies, Fletchers listen to you and work with you to find a place that meets the needs, budget and even the moving in date. They've helped me all along the way as it was a quick transaction and very short turn around time. They made it completely possible for me to move in on a bank holiday Monday and I am so happy right now. I recommend their services and that of the team at Chiswick High Road to anyone looking to rent in this area. Believe me, you will not be disappointed

Mellita · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Mellita, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Beth J at Fletchers was amazing - she listened to our requirements and only suggested properties that suited our needs. A very different experience compared to other agencies! Beth is friendly and approachable, has excellent attention to detail and delivered above and beyond our expectations. Thanks again

Amy · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Amy, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I had a really good experience with Fletchers estate. Hayley Forrest our estate agent was amazing, always polite, avialable at any time we needed clarification regarding properties. Me and my wife described her the kind of property we were looking for and she found the perfect one for us. We had no stress looking for long period for properties, and we moved straight away to the flat Hayley showed us. Really happy to be here now!

Aleks · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Aleks, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

The team at Fletchers Chiswick were fantastic in helping our family to find a new home. Always thinking of us when houses became available, and always sticking closely to our brief. I felt supported throughout the journey and that they always had our best interests at heart. Moving home can be really emotional and difficult but they made it so much easier. I cannot thank them enough, in particular Amy and Leigh. I'd heartily recommend them to anyone looking at moving!

P · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Sir/Madam, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Huge thanks to the Fletchers team for making our tenancy in Chiswick a breeze! They helped to find a beautiful apartment and managed it throughout our almost two-year stay there. Erica and her team (Lynsey, Hayley, Beth, Melissa, Giles) have been super helpful, quick to respond and attentive to our requests. Wish them all the best! Thanks guys!

E · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Eugene, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Fletchers Chiswick has been managing the property that we rent for the last 4 years. They have been fantastic in their response to all the issues that we have raised in the past. Our main person of contact is Agata who is always approachable and pleasant to talk to and had arranged successful solutions to our issues in a timely manner. I would definitely recommend Fletchers and also like to thank Agata for her brilliant support.

George · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear George, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have used Fletchers Chiswick since we moved to London in April 2018, from Australia. Have been pleasantly impressed with Agata’s Work ethic and property knowledge. We have had to contact Agata on numerous occasions with regard to a major building issue in our rental property and Agata has always been pleasant to speak to. She has been patient and understanding and has worked extremely hard liaising with the owners (overseas) and to the contractors to achieve a positive outcome for us. A great asset to Fletchers and glad to have such an honest and understanding person to deal with.

JB · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Jon, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Erica Whitehead and her team are fantastic. They are truly great from all ends of the business. I will be honest when we first put our property on the market as a rental I made the decision to go with another estate agent. The property sat empty for close to 4 weeks with not many viewings. Erica kept in touch with me during this time and truly showed determination to win over my business in a professional manner. I then made the decision to move over to Fletchers. It was the right one as they had the property rented within 2 weeks. They have a great team in Chiswick. Also, they do have a long list of corporate clients which makes it easier if you are looking for a corporate tenant. Speaking to my tenant they are very happy in dealing with them as well. I would say if you are looking for a lettings agent in the W4 area then Erica and her team at Fletchers Lettings (Chiswick) are the ones to deal with.

Rupinder · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Rupinder, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Fletcher in Chiswick has managed our property for almost three years and they have been extremely professional and prompt in addressing any issues we have had. They are very responsive and get the job done in a timely manner. From experience I can say that this agency has been by far the best in the past 10+ years that we have been renting. A special thanks to Agata who has been a star!

Daniela · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Daniela, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

We rented our house from Fletchers Chiswick around 4 years ago. Their service is efficient and professional. I would especially like to commend Agata, our property manager. Whenever we had any issues regarding the house, she was very quick to respond in the most effective and friendly manner. Her dedication, attention to detail and strong work ethic made our long stay ever the more enjoyable. Many thanks for the great service you provided Agata!

Ozkan · 15 June 2019 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Ozkan, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Ms. Mrika Nikolli has been very friendly, helpful and efficient.

Santiago · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Santiago, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Great experience overall, very cooperative staff, Christian has been very helpful!

Лев · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Лев, Thank you for taking the time to write a review about the great service you received from our Brook Green Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager

5/5

Google

We are happy with the kindness and promptness of our current property manager.

R · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Runa, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Great service. I loved the property. I strongly recommend it. Josh was my agent and he delivered a great customer service.

Sara · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Sara, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The best experience that I have had with regards to property searching / acquisition. Everything was treated professionally, promptly and communication was clear.

Lewis · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Lewis, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Professional and high quality service. Joshua was very helpful and our move was swift and hassle free.

Hassaan · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Hassan, We appreciate you taking the time to submit your review regarding the service you received from our Brook Green Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great services. Christian from the brook green office was really helpful multiple times during my tenancy. I would certainly recomand their services!

Ouf · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Bien, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We found our lovely one bedroom flat thanks to Antony. All services were fast and convenient. Can’t wait to move in soon.

Vladimir · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Vladimir, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

4/5

Google

Great company who were really useful in helping us find a flat when moving to London! Personal and attentive (but not pushy) - would really recommend!

Edward · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Edward, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

We were due to move out in 3 days and had little to no options and Joshua and Christian were very understanding and worked tirelessly to ensure we had everything sorted and weren't homeless lol. Would definitely recommend!

Rene · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Rene, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Since 2015 i have had nothing but fantastic service and care from Mrs Marika Nikolli she is genuine and is always very quick at solving any issues that may occur. i would describe Marika as very professional,efficient and reliable and would 100% recommend.

Zia · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

5/5

Google

Our estate agent, Christian, was helpful, honest and patiently answered our (many) questions. He found us a great place at a great price and was pleasant throughout - I'm very happy to recommend Fletchers.

Y · 15 June 2019 · Fletchers London (144 Shepherds Bush Road)

Agent replied · 13 June 2024

Dear Y H, Having read your review, we would like thank you for your feedback about our Brook Green Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fletchers

Which Fletchers office has the most reviews?

London (86 Chiswick High Road) has the most, with 639 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 574.

Where are the Fletchers offices?

The three Fletchers offices, by town:

Has Fletchers won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

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