Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
Google5 stars service especially to letting agent Christian Pengelly! Efficient in giving market overview & clients resolve. He has been a great help in letting out my flat whilst I was overseas and pregnant with twins! Made the whole process stress free for me. Couldn’t recommend him more!
Shannon · 31 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Shannon, We greatly appreciate you putting aside the time to submit a review about our Brook Green Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleIt might sound too good to be true, but Fletchers are the real deal. Friendly, professional, knowledgeable and most importantly honest, way beyond my expectations based on previous interactions with estate agents.
If you're looking to rent in the area, I'd definitely recommend contacting Fletchers and especially Christian, who is without a doubt the best professional I've encountered while house-hunting.
Evangelos · 31 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Evangelos, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleChristian wowed us with his genuine enthusiasm and the way in which he dealt with all our needs when looking for a property. The level of service provided was excellent and should serve as a benchmark in the industry. Would not hesitate to recommend!
We are also very pleased with the Property Management service from our account manager Mrika. She always deals with our queries promptly and efficiently, and with warmth. Thanks Mrika!
Liz · 31 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Liz, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleRating only, no written review.
Daniello · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Daniello, Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleRating only, no written review.
Molly · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Ms Goodwin, Thank you for taking the time to leave a review for our Brook Green office. I do hope we can assist you again in the future. Kind regards, Anna Devey Customer Relations Administrator
★★★★★ 5/5
GoogleRating only, no written review.
Malik · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Malik, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleExperts in wasting time.
Keyvan · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Keyvan, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at molliedelahaye@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleGreat service - helpful team - thanks Chard Brook Green!
Bruce · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Bruce, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Plews Head of Customer Relations
★★★★★ 5/5
GoogleExcellent service:)
Marcin · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Marcin, Thank you for leaving a review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleDealt with Christian, v helpful, great service, professional and upfront.
Elliot · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Elliot, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleChard in brookgreen are very friendly and professional. I would high recommended.
Qing · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Qing Qing, thank you very much for taking the time to leave your five star review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThe guys at Chard were simply brilliant (shout out to Christian and James) The shop closed at 7 the night before our move in date but they stayed there till 9 to make sure the paperwork got sorted and the references came through. They then rang up to confirm all was ok on our move in date and take care of any glitches we came up against during the move. Long story short, we went from viewing a flat to moving into it in the space of 3 days. Puts foxtons/felicity/et all to shame!
Anthony · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Anthony, I wanted to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Plews Head of Customer Relations
★★★★★ 5/5
GoogleAlways a professional stance - keen and attentive - a great team to work with. Made every effort to secure a letting
J · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear J, Thank you for your review regarding your experience with our Brook Green office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleWe are a small Landlord who have just acquired our 6th flat, this one in Hammersmith. We engaged with James Christie who quickly found us a Tenant and kept us informed through the 'moving in period'. So far they appear to be reliable, fingers crossed! The management side of the company has been exemplary, with Anna giving a real can do attitude to her work. Highest praise to her. Good work Chard/Thamesview!
Robert · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Mr Horne, Thank you for taking the time to leave for your fantastic review regarding your experience with James, Anna and the Brook Green office. We always strive to give a five star service and are delighted that we delivered this for you. We wish you the best of luck for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat people at Chards, with a great landlord. Makes life a lot easier, with a safe feeling.
Dennis · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Dennis, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Plews Head of Customer Relations
★★★★★ 5/5
GoogleAs a landlord, I have been working with Chard for the last 9 years on multiple properties and they have been extremely professional in their services with good understanding of the market and the legal issues that are associated with it. Highly recommended to any landlord out there!
Hyder Sikafi.
Dean · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Mr Sikafi, Thank you for your review regarding your experience with our Brook Green office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. We pride ourselves on word of mouth recommendations so are very happy to hear that you would recommend our services to others. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleGiles found us our dream home. Thank you for all the great job and efficiency.
Gabriela · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Gabriela, Thank you very much for your great review regarding our Brook Green Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 4/5
GoogleLovely experience with very enthusiastic staff. Always happy to help and take feedback very well. (rented)
Tash · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Tash, I am writing to say thank you for your kind comments about the service you received from our Brook Green Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI have worked with Chard Brook Green on a number of properties in the surrounding area over several years now. Chard Brook Green are a friendly and approachable team who are always on hand and work efficiently in marketing and letting properties. Quick turnaround, fuss-free and transparency are just a few of reasons why we continue to work with Chard Brook Green.
Faye · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Faye, We are delighted to read your review. We pride ourselves on providing a five star service and we are pleased that the Brook Green office delivered for you. We would like wish you all the best and look forward to working with you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThey helped us a lot in finding a super family home in about 1 week. Thanks to experienced team leaders and friendly team we found the house we wanted. I can recommend it because they are reliable, experienced, patient and hardworking.
Onur · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Onur, We are very happy to hear that you found a family home through our Brook Green office. We pride ourselves on word of mouth recommendations. We are delighted to hear you would recommend our 5 star service to others. We would like to wish you the best in the future. Kind regards, Sam Farnan Customer Relations Administrator
★★★★★ 4/5
GoogleI highly recommend Fletchers!People were efficient and quite friendly!
ELENI · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Eleni, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe were provided a list of properties that matched our criteria and they also included an extra one which didn't. We ended up going for the extra one which we'd never seen hasn't been for Christian. Very pleased with the process
Guillem · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Mr Lompart, Thank you for taking the time to leave your fantastic review. We are very happy to hear that Christian and the Brook Green office achieved our aim of providing a five start service. We would like to wish you all of the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleChristian was great! Very efficient and quick to address any of your concerns.
Ali · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Ali, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleHighly professional staff. It was a pleasure working with Christian Pengelly
Andrey · 29 July 2019 · Fletchers London (58 Turnham Green Terrace)
Agent replied
Dear Andrey, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Brook Green Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
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