Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFletchers Brook Green team were always available and efficient, specially Christian Pengelly was friendly and helpful. I rented my flat fast and easy during the virus epidemic and he did a very professional job.PositiveProfessionalism, Value
EA · 20 June 2020 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 19 June 2024
Dear Ehsan, Thank you for taking the time in providing such lovely comments about Christian in our Brook Green office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMe and my girlfriend were looking for the home of our dreams and I can say that thanks to Fletchers Brook Green agency and our agent Joshua, we have found it. Not just found it, but already moved in and happy in our new home. They were very professional and helpful throughout the whole process! So, if you are looking for a new home I definitely recommend to use their services!PositiveResponsiveness, Quality, Professionalism, Value
Ivaylo · 20 June 2020 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 19 June 2024
Dear Ivaylo, I was delighted to read the comments in relation to our Brook Green office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSearching for a flat to rent in London can be a frustrating, stressful and lonely experience. However, the experience with Fletchers in Brook Green was the complete opposite. The quality, professionalism, attentiveness and personalization of Joshua and Christian’s work was very good.
Joshua managed my search for most of the process, and he was particularly impressive. Why? Because he shows a quality that’s rare of London estate agents, in my experience: caring about your search from your viewpoint, tailoring his approach and showing an exceptional responsiveness.
Joshua and Christian are the best agents I’ve worked with so far in London. And some of the best I’ve worked with in the world for rental searches. I would not hesitate to use them again the next time I look for a property.PositiveResponsiveness, Quality, Professionalism
David · 20 June 2020 · Fletchers London (58 Turnham Green Terrace)
Agent replied · 19 June 2024
Dear David, Thank you for taking the time in providing such lovely comments about Joshua in our Brook Green office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery helpful and service focused
Michael · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Michael, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleVery helpful and responsive to requests for information and assistance.
Michael · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Michael, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmazing service and very efficient. Highly recommending
Joanna · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Joanna, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service, friendly staff and found my dream house!
Matthew · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Matthew, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery helpful and responsive team, Beth in particular was great. Efficient service to help you find exactly what you need.
Hani · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Hani, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service from Courtney. Something about her she just has such a way with people.
Kelly · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Kelly, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI was recently passing through the area and nipped into the office where Courtney explained the whole process to me and showed me a selection of options that fit the exact brief i told her. Great customer service, attention to detail and really went that extra mile.
Thanks Courtney.
Connor · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Connor, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a really pleasant experience with Courtney Page on lettings . Very professional and gave valuable advice. Will certainty use this agency in the future. Thanks!
Rory · 17 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 16 June 2024
Dear Rory, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Ionas · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Ionas, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleProfessional from start to finish and quick to address any questions along the way of our renting process.
Robert · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Robert, Having read your review, we would like thank you for your feedback about our Chsiwick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat company and great service from Courtney found an amazing property to rent very quickly. Would recommend.
Harry · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Harry, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTia at Fletchers Chiswick was amazingly knowledgeable about the neighborhood and properties we viewed, had great suggestions for local restaurants, and made the house hunt fun! Thanks, Tia!
Kevin · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Kevin, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleErica from Fletchers have helped us over the past few years with lettings. She's very professional and a pleasure to work with, giving honest feedback and advice post lettings which we appreciate.
Hamish&Sharon · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Hamish & Sharon, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBrilliant! Courtney provided an excellent service! It was difficult for us to find the right property but she pulled a few strings together and made it happen. I could not be happier with the service provided!
RA · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GooglePhenomenal service and guidance given to me. Always felt like my needs and queries were listened to and understood, nothing seemed to be too much trouble. The young lady that helped me was Courtney Page, super helpful and would absolutely recommend to anyone!
Jordan · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Jordan, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGiles from the Chiswick branch gave us some excellent advice and recommendation. He is also very efficient and communicated with me frequently to keep us posted on our case. Definitely recommending him for his brilliant service.
Alexandra · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Alexandra, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleA very professional outfit clearly being run at Fletchers. My agent Courtney was extremely helpful with all aspects of my letting, I will certainly know where to look in the future. A pleasurable experience.
Leigh · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Leigh, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI've recently been in the process with Fletchers - Beth Jeromson and she is by far the best agent i have ever dealt with.!
Throughout the process she was friendly, professional and remained very consultative.
I would highly recommend using their services!
ANDREW · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Andrew, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTia at Fletchers was the best estate agent I've worked with. She demonstrated empathy and enthusiasm with our search and I never once felt under pressure. I will go back to Fletchers just for her!
Catherine · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Catherine, I was delighted to read the comment in relation to our Fletchers Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Marilyn Plews,
Customer Relations Team
★★★★★ 5/5
GoogleExcellent Agents. I worked closely with Natalie Manin in a non-standard business break clause which took some time to finalize due to its complexity and unconventional case. She and her team support me in the viewing (more than once) , selecting the best location, explained every item in the contract (which was time consuming), and having extra requests fulfilled even after an offer has been made. My experience with them is outstanding and I highly recommend working with them. special Thanks to Natalie Manin who was on top of things. also special thanks to Yasmin Bopp who got all my enquirers and supported the viewings. You made my settling journey much simple.
Abdulaziz · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Abdulaziz, I was delighted to read the comments in relation to our Fletchers Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a house to rent in West London for a while but wasn't having much luck until I was in touch with the lettings agent here called Courtney. She was exceptional, listened to what I was looking for and matched it up seamlessly meaning I found somewhere I'm very happy with. Highly recommend
Joe · 14 June 2020 · Fletchers London (86 Chiswick High Road)
Agent replied · 13 June 2024
Dear Chiswick, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
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