Trusted Agent profile
★★★★★
1,633 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,633 reviews on two platforms, rated 4.8 out of 5 overall.
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Fletchers's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you very much to Jack and Emanuele for their help in selling my apartment quickly and following up on the sales progress.
Dear Miller, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleGreat experience through Fletchers. We recently liaised with Joshua to rent a property in Brook Green and were super happy with the process!
Dear James, Thank you for taking the time to leave a lovely 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleNarmin has helped us greatly in finding a suitable property and going through the complex process that we are very unfamiliar with. The team is very professional, and I would highly recommend Fletchers to someone who needs to rent a property in West London.
Dear Hantian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWithout Jack and Ema tireless efforts the sell wouldn’t have gone through. Incredible knowledge, support and patience from both of them.
Dear Clafoutie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleReally impressed by Jack and Herman - Jack was EXTREMELY persistent in getting us to work with them - and this same determination and commitment was applied by them both to our sale. Thank you Fletcher's team!
Dear Annie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMany thanks to all the team and especially Emma for her great job.
Thank you for leaving a 5 star Google review. Kind regards, Sarah ,Customer Relations Team
5/5
GoogleWe have received every support, guidance and even personal consultation to purchase our new home. If it wasn't for Fletchers, and specifically Emanuele Fiorini, we would have never been able to buy a home - even better than what have ever dreamed of.
Dear Athanasia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHerman from Fletchers has been incredibly helpful throughout my home-buying process. Despite a number of delays to the process, he maintained excellent communication throughout and liaised effectively with the seller and conveyancer.
Dear Cecile, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleReally impressed by Jack and Herman - Jack was EXTREMELY persistent in getting us to work with them - and this same determination and commitment was applied by them both to our sale. Thank you Fletcher's team!
Dear Annie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI've been a landlord with Fletchers for many years now - and they've been great. Responsive, reasonable - always trying their best for both me and my various tenants over the years. I'm more than happy with them.
Dear Benedict, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWithout Jack and Ema tireless efforts the sell wouldn’t have gone through. Incredible knowledge, support and patience from both of them.
Dear Clafoutie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI have recently purchased my flat from Fletchers and Emma Fiorini has been of immense help and amazing throughout of the process. I would say she was genuinely committed in success of the transaction and if it was not for her I am pretty sure our purchase would have taken way longer than it did. Overall highly recommend them and hopefully can work together again. Thanks!
Dear Arsalan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI have recently purchased my flat from Fletchers and Emma Fiorini has been of immense help and amazing throughout of the process. I would say she was genuinely committed in success of the transaction and if it was not for her I am pretty sure our purchase would have taken way longer than it did. Overall highly recommend them and hopefully can work together again. Thanks!
Dear Arsalan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe have recently rented a new flat with the help of Joshua Winton. We are grateful for all of his help in making this process as stress free as possible. From the moment we first contacted Fletchers he took an interest in understanding what we were looking for and has definitely delivered! Thank you again!
Dear Aitana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe have recently rented a new flat with the help of Joshua Winton. We are grateful for all of his help in making this process as stress free as possible. From the moment we first contacted Fletchers he took an interest in understanding what we were looking for and has definitely delivered! Thank you again!
Dear Aitana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleJack Dann has helped me tremendously sell my flat with a complicated purchase. Fletchers are always professional and efficient and I use them for my all my sales.
Dear Jennna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleJack Dann has helped me tremendously sell my flat with a complicated purchase. Fletchers are always professional and efficient and I use them for my all my sales.
Dear Jennna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThe whole process of buying through Fletchers was extremely efficient and smooth. As a first time buyer the process can feel quite duanting however Herman was fantastic, very knowledgeble and always willing to answer any questions. I couldn’t recommened Herman enough if you are looking to buy a property in the area.
Dear Umma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFletchers Brook Green are excellent. I've been super happy with them from start to finish. There's a great energy in the office and the whole team are very dynamic, polite, positive, efficient and professional. Jack Dann and Herman Inthuvarman are both phenomenal. I credit them both personally with both securing my business (Jack) and getting my sale over the line at the price I wanted (Herman) but the rest of the team were great at doing callouts and pushing for and organising viewings - Alex, Emily, Emanuele. I wouldn't hesitate to recommend Fletchers Brook Green to anyone looking to sell - or buy. They are specialists in Shepherds Bush Green and Chiswick and it really shows that their local focus is zeroed in, they are the go to guys for the area. The branding is classy too. 5 stars for sure.
Dear Emma, We really appreciate you taking the time to leave such lovely comments about Jack and Herman. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleJust wanted to leave a very positive review on Tina S. She was very helpful and very professional. It’s really nice to count on someone like her can’t recommend her enough if you’re searching for a property.
Dear Janine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tina, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThanks so much to Lily at Fletchers Chiswick. She understood our requirements exactly and did not waste our time showing us inappropriate properties. She has been incredibly helpful keeping us in the loop of new properties coming up, was always caring and professional. I can thoroughly recommend Lily, it was a pleasure working with her.
Dear Anna, Thank you for your lovely review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThe whole process of buying through Fletchers was extremely efficient and smooth. As a first time buyer the process can feel quite duanting however Herman was fantastic, very knowledgeble and always willing to answer any questions. I couldn’t recommened Herman enough if you are looking to buy a property in the area.
Dear Umma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFletchers Brook Green are excellent. I've been super happy with them from start to finish. There's a great energy in the office and the whole team are very dynamic, polite, positive, efficient and professional. Jack Dann and Herman Inthuvarman are both phenomenal. I credit them both personally with both securing my business (Jack) and getting my sale over the line at the price I wanted (Herman) but the rest of the team were great at doing callouts and pushing for and organising viewings - Alex, Emily, Emanuele. I wouldn't hesitate to recommend Fletchers Brook Green to anyone looking to sell - or buy. They are specialists in Shepherds Bush Green and Chiswick and it really shows that their local focus is zeroed in, they are the go to guys for the area. The branding is classy too. 5 stars for sure.
Dear Emma, We really appreciate you taking the time to leave such lovely comments about Jack and Herman. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleIf you're in the market for a new rental property in Chiswick, look no further than Lily Sandwell at Fletchers. From start to finish, Lily exemplified professionalism, patience, and genuine care. In the daunting task of finding our perfect rental, Lily stood out as a beacon of support. Despite the challenges and hurdles we faced, Lily remained dedicated, never once uttering the word "impossible." Her charm, kindness, and thoughtfulness made the entire process not only bearable but enjoyable. Lily's perseverance and commitment to our search were unparalleled. She invested countless hours and unwavering effort to ensure that every box on our wishlist was considered. We are beyond grateful for her exceptional service. Thank you, Lily, for going above and beyond. You are truly remarkable!
Dear Gregori, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lily, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (86 Chiswick High Road) has the most, with 639 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.
The three Fletchers offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
