Trusted Agent profile
★★★★★
1,633 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,633 reviews on two platforms, rated 4.8 out of 5 overall.
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Fletchers's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBeen really impressed with this team. They are professional and managed to sell our house quickly and above asking price.
Dear Lizzie , Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI would just like to pass on my sincere thanks to Isabella for her amazing responsiveness and support in searching for accommodation. She really went above and beyond to accommodate our needs during a very difficult time and we are truly thankful. M&R
Dear Michael, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleThe team at Fletchers were excellent and super friendly. Weekly update calls to keep clients updated about progress of sales process, including number of viewings, information about the market and whether prices should be adjusted. Once offer was agreed, they were proactive in following up with both buyer's and seller's solicitors to ensure a smooth process until completion. Special shout out to Herman and Jack for their hard work on my transaction.
Dear Nick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleI want to extend our gratitude to Charlotte Watson. Having dealt with many agents from different companies, I can confidently say that Charlotte stands out. Her energy, expertise and commitment have not only helped us stay positive during a bit of a stressful time but also elevated our opinion of Fletchers as an agency. Charlotte's patience, constructive approach, guidance and sincerity have been incredibly valuable throughout our interactions. Her understanding of our needs, openness and sense of humour have made our interactions very enjoyable even when we were feeling hopeless. We are immensely thankful for her professionalism and all the advice she has shared. We truly appreciate all she has done for us - I would highly recommend you get in touch with her if you are looking for a high spirited lettings consultant who will "get you" and will not give up no matter how picky you are .
Dear Ilke, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlotte. Please do not hesitate to contact us again. Kind regards, Asma
5/5
GoogleHerman from Fletchers provided great service when selling my home. Herman was invaluable while I was out of the country, and I would highly recommend him to anyone selling their flat.
Dear Denny, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GooglePurchasing a property is never an easy task but our journey was made easy by Herman Inthuvarman! Over a period of 9 months Herman consistently demonstrated the utmost professionalism. His attention to detail, his communication skills and his respectful demeanour allowed for a symbiotic relationship. Thank you Herman for all your hard work. You are a true asset to Fletchers!
Dear Sagheer, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleHad a great experience with Herman of Fletchers. We were out of the country and they took care of everything.
Dear Jean, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleExcellent - Lily Sandwell went above and beyond to listen and find ideal properties in line with my specific requirements. Pleasure to work with her.
Dear Moema, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
GoogleI dont think i've ever seen any company pick up the phone so fast.
Dear Selma, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
GoogleSales team have been helpful throughout my property search and can’t wait to find the right property Thank you guys
Dear Mariam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleHerman was great. Pleasant to deal with, good communicator and good negotiator. Highly recommend.
Dear Bassam, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleHenry was great, super helpful, patient, and listened to all our requirements and found us the most amazing home!
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
GoogleHerman was amazing throughout the whole process of selling my flat. From day one, he made everything so much easier and was always there to guide me. He handled every detail with care and kept me in the loop without ever making things feel overwhelming. If there was a problem, Herman had it sorted before I even had time to stress about it. What I really appreciated was how easy he was to talk to and how much I could trust his advice. You could tell he genuinely cared about getting the best result for me, not just closing the deal. If you’re after someone who’s not only great at their job but also really cares about their clients, I can’t recommend Herman enough. He made what could have been a stressful experience feel completely manageable, and I’m so happy with how everything turned out. Thank you so much, Herman!
Dear Mustafa, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
GoogleThanks Isabella for showing us the flats and related area, appreciated for the follow up and liaison.
Dear Haylie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleBrilliant staff members at Fletchers - provided great customer service and frequent comms. Thank you.
Dear Scott, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleFletchers, especially Isabella have been so helpful in trying to find a new home for my partner and I. She listens to all our wants and aims to hit every single one at all the properties she has shown us
Dear Libby, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleHerman was great when purchasing our property. He was attentive, kept us informed and even chased us occasionally which helped progress the deal. Would use him again when purchasing another property.
Dear Dan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleExcellent work by the team at Fletchers, particularly Jack Dann and Herman Inthuvarman. From start to finish, they demonstrated unwavering dedication and professionalism. The conveyancing process was challenging, as it often can be, but their attentiveness and proactive approach made all the difference. They consistently followed up on every detail, keeping me informed at each step and addressing any concerns promptly. What truly set them apart was their ability to navigate complex situations with ease. Their expertise and persistence were invaluable in overcoming obstacles that arose during the sale. Thanks to their hard work and commitment, the entire process was far less stressful than I had anticipated. I particularly appreciated their clear communication and willingness to go the extra mile. They were always available to answer questions and provide guidance, which gave me great peace of mind throughout the transaction. If you're looking for estate agents who combine market knowledge with excellent customer service, look no further.
Dear Lai, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
TrustpilotA very efficient work.
I was very pleased with the way Mr Puneet Mann did everything to make it easy for me to renew my tenancy agreement as I have difficulties with technology. I would like to thank all the team at Fletchers for being quick to respond my pone calls and always so ready to help me.
Dear Antonio, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah
5/5
GoogleThough we ultimately found a property through another agent, Isabella at Fletchers was great to work with. She was honest, helpful, responsive, informative and not too aggressive or pushy.
Dear Tom,, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleIsabella Moore is professional and flexible estate agent who was able to understand our needs and to suggest only adequate options.
Dear Aram, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI recommend Isabella at Fletcher Chiswick to anyone who is hunting properties. She is friendly and very supportive. Helps you finding a place to your requirements.
Dear Anoma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
4/5
GoogleMy wife andI have been using the lettings office of Fletchers since we acquired a flat in Chiswick in the 1980s. It is the first agent we contact whenever we need a new tenant. The service has always been prompt and professional and the tenants introduced have been as one would wish. I recommend Erica and her staff without reservation.
Dear Mark, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah
5/5
GoogleI went into fletchers to get keys for a client. The team were really friendly and helpful!
Dear Jay, Thank you for your kind comments regarding the Brook Green team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (86 Chiswick High Road) has the most, with 639 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.
The three Fletchers offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
