5/5
On behalf of Ian Carey, Sales Manager. Dear Mr Gall, I am sorry to hear that you were unhappy with your experience with us, please contact me and I would be happy to discuss this with you. Kind regards, Ian Carey

Trusted Agent profile · Essex and London
Verified
★★★★★
339 reviews across 3 offices and 2 platforms
Fisks has three offices, in Canvey Island, Canary Wharf and Benfleet (Essex and London). Together they have 339 reviews on two platforms, rated 4.5 out of 5 overall.
256
Reviews on Google
All 3 offices
83
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I just recently sold a one bedroom bungalow on Canvey Island and selected Fisks as the agents I would use .for the sale. Their friendly and helpful service was ...Read all 39 from sellers
Jamie offered a great service kept me in the loop at all times. And even went the extra mile I see the house on right move when I was working in Northampton we ...Read all 10 from buyers
I own a 2bed2bath flat in the Landmark Tower and we have been marketing it both last summer (when we took on a 6-month let) and then again from the beginning of ...Read all 19 from landlords
I am glad I cross paths with Fisks in my flat hunting activity, I was contacted initially to view a flat that was not suitable for my needs, But the day after ...Read all 5 from tenants
Fisks's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
On behalf of Ian Carey, Sales Manager. Dear Mr Gall, I am sorry to hear that you were unhappy with your experience with us, please contact me and I would be happy to discuss this with you. Kind regards, Ian Carey
1/5
Tried to contact with a view to selling. After being directed by an automated telephone system, a recorded message told me they were busy and unable to take my call. It was possible to leave a message, but I declined. Unfortunately I am a seller and if this is how they respond to potential buyers telephone enquiries - not very good for business. I will use a different agent that employs sufficient staff to deal with enquiries..
5/5
I cannot fault the service I received, despite a bit of nightmare situation. Despite tenants needing to be evicted and trashing the house, Fisks still managed to get me the price I wanted, effectively in 8 days from getting the house back. In just over 3 months, after a lot of questions, problems and tenant issues, we have now completed on the sale. I’m sure Ian was stressed over my sale, but thanks to him and Harriet, I wasn’t. Great communication, which makes a massive difference, and would happily recommend.
Dear Sam, Thank you for your positive feedback.
4/5
Good people! Actually were very helpful in todays estate agent standards. Surprising from what I was expecting :)
5/5
Harriet was amazing! Highly recommend Ian and Harriet from the Benfleet fisks , kept us up to date and chased everything for us till the end. Absolute angels ??
5/5
Made an inquiry regarding a property we would like to see and Harriet has been so professional to deal with and also has a very friendly manner. From booking to seeing the property it has been dealt with professionally and with ease. Thank you x
1/5
Awful service. Really would not recommend
Dear Mr Doyle, as we sell houses we where unable to sell your boat especially as its leaking. It seems unreasonable to give me 1 star and rate my agency as awful when you are upset that we refused to sell your boat.
5/5
My time at fisks was superb. always kept me up to date with everything that was going on. all the staff are very friendly. thanks :)
5/5
Fisks is a fantastic place to work and with such great colleagues, the office environment is always friendly and welcoming. There is experienced members of staff in the office which makes it easier to answer any questions from customers.
5/5
Sold my mothers property through Fisks and they made the process very easy and stress free. Would definitely recommend to anyone who wants to sell
5/5
Would 100% use Fisks again! They made the sale of my property and move so stress free. They always kept me up to date and was always available when I needed them. Wonderful service!
5/5
Great staff & great company!! Made the entire process of selling and buying super easy, sold my property through them and they even helped me find my next property. Kept me up to date through the whole process. Even recommended solicitors which were excellent.
5/5
Simon and his team were truly great selling our house, the sale of the house was a very bumpy experience but Simon and the team smoothed it out. At one point it looked like we were having to change solicitors ( must add not our solicitors fault ) so Simon arranged other solicitors,as they were more expensive he even arranged for them to give us a discount. In the end we stayed with the original solicitors. Before Fisk's we were with another local agent without any success so we have been more than happy that we changed as we SOLD.
5/5
Simon and the team did a great job going the extra mile- would recommend!
5/5
I am very pleased with Fisks. My property requirements were very specific. I wanted a secure gated development, 24 hour security, parking bay, a west or south facing reception area with a river view and an east facing bedrooms. I had a very strict budget and Martin Boylan worked hard to find the right property. When I first registered my requirements I specifically requested contact via email or sms only. Fisks was the only agent to adhere to this request. When Martin found the right property for me I was about to travel abroad for a few days on business, Martin met me for an out of hours viewing and handled the negotiation until late into the evening to make sure I secured the property. Although I had to pay a little more than my original offer Martin handled the negotiation professionally and transparently. The rest of the process from agreeing the deal undertaking the references and collecting the keys progressed very smoothly indeed. Martin’s approach professionalism and market knowledge was excellent. When I moved into the property I was disappointed by the standard of the professional clean but Fisks arranged for professional cleaners to attend the same day. All in all a very good customer experience.
1/5
Terrible experience with this estate agent. I suggest if you want your tenants to be happy do not use this agent as they are not willing to go that extra way to make anyone happy although they are hungry for commision.
We have no record of a Dave or David lliogh on our system as a landlord or tenant.
5/5
i been working with Fisks for almost 10 years in docklands, with a number of flats here, both leting and selling. Small agency is perfect, whereas big is just messy . AND i have worked with MANY agencies in this area over the last decade. Excellent competitive price and value Fast effective replies Personal follow up, as they know case by case Flexible, professional, efficient, effective, top value, fast, works overtime, thinks of original ideas to help out So what more can i say?? Every agency says they are brilliant and the best, but 80% is not true and just marketing , but here at Fisks, led competently by James , they deliver their promise. Look forward to working with them in the future, and i would recommend it very much you try them out to and you wont be disappointed .
Andy, Thank you for taking the time to write such a kind review.
5/5
Harriet was amazing! Highly recommend Ian and Harriet from the Benfleet fisks , kept us up to date and chased everything for us till the end. Absolute angels ❤️
5/5
Made an inquiry regarding a property we would like to see and Harriet has been so professional to deal with and also has a very friendly manner. From booking to seeing the property it has been dealt with professionally and with ease. Thank you x
1/5
Avoid at all costs - About the worst estate agents you can find, and in London that's quite a statement.
Dear JBAT, You claim to be an owner of a property that we have dealt with. I'm not aware of any complaints about the Canary Wharf team this year. Could you kindly email me on james@fisks.co.uk and provide additional information.
1/5
Rating only, no written review.
Dear Orsolya, We have no record of you and you have not stated your grumble. Perhaps you could email me at London@fisks.co.uk
5/5
James was very helpful and honest and the entire team has been very responsive to our queries. This led to best outcome possible for us. Thank you James.
Dear Alberto, Thank you for your positive feedback.
5/5
We were very happy with the service provided by the Fisks Team who successfully sold 2 properties in London on our behalf and managed one of our properties for 10 years. We particularly wish to thank James Pring and Lubna. We recommend Fisks to anyone seeking professional property management services.
4/5
Overall, very efficient service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canvey Island has the most, with 118 reviews rated 4.8 out of 5, followed by Canary Wharf with 115.
The three Fisks offices, by town:
39 reviews from sellers, rated 5.0 out of 5 on average. For example, Stephen wrote: "I just recently sold a one bedroom bungalow on Canvey Island and selected Fisks as the agents I would use .for the sale. Their friendly and helpful service was ..."
10 reviews from buyers, rated 4.9 out of 5 on average. For example, Rebecca wrote: "Jamie offered a great service kept me in the loop at all times. And even went the extra mile I see the house on right move when I was working in Northampton we ..."
19 reviews from landlords, rated 4.8 out of 5 on average. For example, SM wrote: "I own a 2bed2bath flat in the Landmark Tower and we have been marketing it both last summer (when we took on a 6-month let) and then again from the beginning of ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Salvo wrote: "I am glad I cross paths with Fisks in my flat hunting activity, I was contacted initially to view a flat that was not suitable for my needs, But the day after ..."