Trusted Agent profile

Fenn Wright estate agents in Colchester, Sudbury, Ipswich and 4 more

4.6

★★★★★ Excellent

1,348 reviews across 7 offices and 3 platforms

Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,348 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

823

Reviews on Google

All 7 offices

Yell logo

4.9 / 5

317

Reviews on Yell

All 7 offices

Trustpilot logo

208

Reviews on Trustpilot

Business-wide

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Our offices

Fenn Wright's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 823 reviews on Google only. Show every review

5/5

Google

From the very first enquiry with FWS my experience has always been positive, nothing seemed to be too much trouble for any of the team there. I was given a realistic view of the market last June and my property was marketed very quickly and successfully. There were a few obstacles along the proceedings but thanks to a great deal of consistent help from Sam, Jenny, Claire, Emma and in particular Tracy who appeared to hold everything together, with incredible patience and understanding. I would recommend FWS to anyone thinking about buying or selling property.

Connie · 11 October 2024 · Fenn Wright Sudbury

Agent replied · 13 June 2024

Hi Connie, many thanks for your fantastic feedback which has been passed to all the team at Sudbury. Thanks again, Stella

5/5

Google

I received exceptionally professional, polite and considerate service from Tracy and her colleagues throughout the duration of a recent property sale I had with them. I was regularly kept fully informed by Tracy on all aspects of the sale and received prompt and clear advice when I needed it. Thank you for all your hard work.

Alison · 11 October 2024 · Fenn Wright Sudbury

Agent replied · 13 June 2024

Hi Alison, many thanks for your fantastic feedback which has been passed to Tracy and the team at Sudbury. Thank you, Stella

5/5

Google

Having recently purchased my first property through Fenn Wright. I cannot thank them enough for the outstanding service and the level of professionalism they showed from start to finish. Jenny & Steve were both very informative from start to finish and kept me updated throughout the process. I would recommend Fenn Wright and use them again if required in the future for a property sale or purchase.

Jack · 11 October 2024 · Fenn Wright Sudbury

Agent replied · 13 June 2024

Hi Jack, many thanks for your fantastic review which has been passed to Jenny, Steve and the team at Sudbury. We hope you are very happy in your new home. Stella

5/5

Google

I’ve used Fenn Wright to market and sell my last two properties. There is no other estate agent in the area I would use. My property was marketed efficiently and sold within a week. Communication and professionalism are top notch and special praise needs to go to Tracy and Jenny for chasing the sales to exchange and completion. Both my sales have had significant chain issues and how Tracy has kept it all together is beyond me. If you’re looking for the most honest and best customer service then Fenn Wright are definitely the company to use.

Ann · 11 October 2024 · Fenn Wright Sudbury

Agent replied · 13 June 2024

Hi Ann, many thanks for your fantastic review which has been passed to all the team at Sudbury. Thank you, Stella

5/5

Google

Five stars say no more, thankyou Tony.

Adam · 11 October 2024 · Fenn Wright Manningtree

Agent replied · 13 June 2024

Thank you

5/5

Google

Very friendly, answered all our questions .... and we had many! Excellent service.

KATHARINE · 11 October 2024 · Fenn Wright Manningtree

Agent replied · 13 June 2024

Hi Katharine, thanks for your review, which has been passed to the team at Manningtree, Stella.

5/5

Google

I've had lots of experiences with letting agents over the years, this is really one of the only positive ones - responsive, respectful, and happy to help. What more could you ask for?

Samuel · 11 October 2024 · Fenn Wright Manningtree

Agent replied · 13 June 2024

Hi Samuel, many thanks for your lovely review which has been passed to our property management team, Stella.

2/5

Google

Have experienced Fenn Wright as both a buyer and a seller. The valuation given was £50K under what was achieved with another estate agent (multiple offers). As a buyer I called to book a viewing, I called twice on a Thursday and had no answer. Emailed on the Thursday and it was replied to on Friday afternoon saying they couldn't make the time I requested and could I do another time. I said the times I was free that week and I never heard from them despite chasing it up. The said house is still on the market now.

T · 11 October 2024 · Fenn Wright Manningtree

5/5

Google

Really quick and amazing service from Mel at Fenn Wright yesterday, helping to resolve an urgent problem at my rented house. My water pipe burst under the sink and water was flooding into my kitchen. Mel and the team arranged an emergency plumber to be with me in just 25 mins. Thank you so much for your help and great communication throughout. Really appreciate it!

Anna · 11 October 2024 · Fenn Wright Manningtree

Agent replied · 27 August 2024

Hi Anna, many thanks for the review which has been passed to Mel and the property management team. Glad to hear everything got sorted for you so promptly! Stella

5/5

Google

Fenn Wright were exceptional with the processing of our house purchase! Georgia and Eve from the Witham branch were absolutely unparalleled in their attention to detail, courtesy and hard-work and really should be at the absolute forefront of this business. Customer service in the UK has really taken a plunge in recent years, but it is solely as a result of Georgia and Eve's hard work that I have not given up on it yet! Give these girls a raise or some sort of holiday on the company... They were OUTSTANDING! Highly recommend to everyone and have recommended to all of my friends and family!

Josh · 25 September 2024 · Fenn Wright Witham

Agent replied · 23 October 2024

Hi Josh, thank you so much for your brilliant feedback which has been passed on to Georgia, Eve and the team. Thanks, Caroline

5/5

Google

Cannot thank the team at Fenn Wright Witham enough for their outstanding support and service! Eve was absolutely outstanding and I feel went above and beyond to keep me updated and push the chain along and I am certain it would have taken longer without her involvement. I proactively received updates from several other members of the team too. Wholeheartedly recommend Fenn Wright Witham

Sarah · 23 September 2024 · Fenn Wright Witham

Agent replied · 23 October 2024

Hi Sarah, thank you for your wonderful feedback which has been passed on to David, Eve and the team. Thank you, Caroline

5/5

Google

Steve was absolutely fantastic from start to finish, the communication was by far the best we have ever received from an estate agent, working hours out of his schedule and 100% played a big part in us completing. Thank you Steve your effort was much appreciated and was very grateful for all your hard work. Kirsty & David

Kirsty · 23 September 2024 · Fenn Wright Chelmsford

Agent replied · 23 October 2024

Thank you Kirsty - pleased to hear all went smoothly!

5/5

Google

Fenn Wright have always been really helpful with any problems we have had, extremely prompt and always follow up any concerns raised. They have been our lettings managers for 2 years and never disappointed. Thank you to them all especially Mel!

Olivia · 20 September 2024 · Fenn Wright Colchester

Agent replied · 23 October 2024

Hi Olivia, thank you for your lovely feedback which has been passed on to Mel and the team. Thank you, Caroline

5/5

Google

very good experience from Phil

Jani · 21 August 2024 · Fenn Wright Colchester

Agent replied · 24 August 2024

Hi Jani, thanks for your feedback which has been passed on to Phil and the team. Thanks, Caroline

5/5

Google

Words alone can not described how smooth and effortless Regan Taunton at Fenn Wright handle the property that I got, he is a star with a difference, I will definitely recommend you to all, for the excellent professional service and super great communications you exhibited. Many thanks to you

Dickson · 25 July 2024 · Fenn Wright Witham

Agent replied · 23 October 2024

Hi Dickson, thank you for your fantastic review which has been passed to Regan. Thanks again, Stella

5/5

Google

A huge thank you to Phil at Fenn Wright for making our first home purchase so easy and straight forward. The process was really smooth from start to finish and I cannot fault their service. Highly recommend! 5*

Emily · 30 June 2024 · Fenn Wright Colchester

Agent replied · 24 August 2024

Hi Emily, many thanks for your lovely review which has been passed to Phil and the team at Colchester, Stella.

5/5

Google

I have been a tenant under Fenn Wright for more than four years. The service is fantastic! Very professional, and the communication is always smooth and straightforward. I recently had a problem with my kitchen door and a linking pipe; as I contacted Fenn write, immediate action was taken. I would definitely recommend 💯. Thank you Sarah Minter!

Joy · 30 June 2024 · Fenn Wright Colchester

Agent replied · 24 August 2024

Hi Joy, many thanks for your fantastic review which has been passed to our property management team, Stella.

5/5

Google

Had a great experience renting through Fenn Wright over the last 2 years. All staff have been great, specifically Mel Rowlands who has helped us recently with our rental.

AnnaMarie · 18 June 2024 · Fenn Wright Witham

Agent replied · 21 June 2024

Hi Anna Marie, many thanks for your review which has been passed to Mel and the property management team. Thank you, Stella

5/5

Google

After a bad experience with another agent, Phil at Fenn Wright was recommended by a friend. We were very honest and upfront with our situation but Phil was very honest and upfront with our expectations. As soon as we went live with our house sale we had realistic people over with a view to buying our house! 8 days in and we had a sale! We had our hearts set on a house we had seen for sale for sometime and Phil gave good honest guidelines. We followed his advice and the sellers accepted our offer! Absolutely amazing customer service! I absolutely can’t recommend Phil at Fenn Wright more!

Hannah · 26 May 2024 · Fenn Wright Colchester

Agent replied · 13 June 2024

Hi Hannah, many thanks for your fantastic review which has been passed to Phil. We hope are you very happy in your new home, Stella.

5/5

Google

We had a lovely experience with Fenn Wright! Everyone we came across from the beginning of appointment for the house viewing being set up until we had our offer accepted had been lovely and so so kind (Joanne, Luke, Phil, Faye). They all took the time to really understand what we wanted in a property, patient with us and really worked hard to make sure our needs are met. Thank you for your first class service!

Christy · 26 May 2024 · Fenn Wright Colchester

Agent replied · 24 August 2024

Hi Christy, many thanks for your lovely feedback which has been passed to all the team at Colchester. Thank you, Stella

5/5

Google

Thank you Chloe Barry for the work that you have done with regard to my Brother's house at The Chase, 9 High Street, Kelvedon regarding the sale and dealing with admin matters relating to cleaners, house clearance and other queries, etc, etc and do appreciate the attention that you have given which makes it much easier to deal with in particular when we live in Norfolk. Many thanks Chloe

David · 22 May 2024 · Fenn Wright Witham

Agent replied · 21 June 2024

Hi David, many thanks for the fantastic feedback which has been passed to Chloe. Thank you, Stella

5/5

Google

Fenn Wright have been great from the beginning to end, from my initial meeting with David to value my house and take pictures etc and especially Chloe Barry, our sales progressor! Chloe rang us regularly with updates and was happy to raise and questions we had with the people we were buying from. FW also dealt with our next purchase so they had a mountain of contact with all of us! We’ve been very happy with the process and wouldn’t hesitate to use Fenn Wright again - although hopefully not for a very long time as we have found our dream home!!

Jo · 22 May 2024 · Fenn Wright Witham

Agent replied · 21 June 2024

Hi Jo, thank you for your fantastic feedback which has been passed to David, Chloe and the team at Witham. We hope you are very happy in your dream home! Stella

5/5

Google

Just to say that I highly recommend Sarah Vincent at Fenn Wright, who is always helpful, thorough and quick to respond to any issues - very pleasant and professional!

Claire · 18 May 2024 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Claire, many thanks for your feedback which has been passed to Sarah. Stella.

2/5

Google

Rating only, no written review.

Josh · 16 April 2024 · Fenn Wright Ipswich

Agent replied · 13 June 2024

Hi Josh, sorry to see your rating, I would like the opportunity to discuss this further - if you could please email Caroline Wilman - csw@fennwright.co.uk Thank you

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fenn Wright

Which Fenn Wright office has the most reviews?

Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.

Where are the Fenn Wright offices?

The seven Fenn Wright offices, by town:

  • Chelmsford: 20, Duke Street, Chelmsford, CM1 1HL
  • Colchester: 146 High Street, Colchester, CO1 1PW
  • Ipswich: 1 Butter Market, Ipswich, IP1 1BA
  • Lawford: 2 Station Rd Manningtree, Lawford, CO11 1AA
  • Manningtree: 2 Station Road, Manningtree, CO11 1AA
  • Sudbury: 26 Market Hill, Sudbury, CO10 2EN
  • Witham: 64, Newland Street, Witham, CM8 1AH

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