★★★★★ 5/5
GoogleFrom the very first enquiry with FWS my experience has always been positive, nothing seemed to be too much trouble for any of the team there. I was given a realistic view of the market last June and my property was marketed very quickly and successfully.
There were a few obstacles along the proceedings but thanks to a great deal of consistent help from Sam, Jenny, Claire, Emma and in particular Tracy who appeared to hold everything together, with incredible patience and understanding. I would recommend FWS to anyone thinking about buying or selling property.
Connie · 11 October 2024 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Hi Connie, many thanks for your fantastic feedback which has been passed to all the team at Sudbury. Thanks again, Stella
★★★★★ 5/5
GoogleI received exceptionally professional, polite and considerate service from Tracy and her colleagues throughout the duration of a recent property sale I had with them. I was regularly kept fully informed by Tracy on all aspects of the sale and received prompt and clear advice when I needed it. Thank you for all your hard work.
Alison · 11 October 2024 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Hi Alison, many thanks for your fantastic feedback which has been passed to Tracy and the team at Sudbury. Thank you, Stella
★★★★★ 5/5
GoogleHaving recently purchased my first property through Fenn Wright. I cannot thank them enough for the outstanding service and the level of professionalism they showed from start to finish. Jenny & Steve were both very informative from start to finish and kept me updated throughout the process. I would recommend Fenn Wright and use them again if required in the future for a property sale or purchase.
Jack · 11 October 2024 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Hi Jack, many thanks for your fantastic review which has been passed to Jenny, Steve and the team at Sudbury. We hope you are very happy in your new home. Stella
★★★★★ 5/5
GoogleI’ve used Fenn Wright to market and sell my last two properties. There is no other estate agent in the area I would use.
My property was marketed efficiently and sold within a week.
Communication and professionalism are top notch and special praise needs to go to Tracy and Jenny for chasing the sales to exchange and completion.
Both my sales have had significant chain issues and how Tracy has kept it all together is beyond me.
If you’re looking for the most honest and best customer service then Fenn Wright are definitely the company to use.
Ann · 11 October 2024 · Fenn Wright Sudbury
Agent replied · 13 June 2024
Hi Ann, many thanks for your fantastic review which has been passed to all the team at Sudbury. Thank you, Stella
★★★★★ 5/5
GoogleFive stars say no more, thankyou Tony.
Adam · 11 October 2024 · Fenn Wright Manningtree
Agent replied · 13 June 2024
Thank you
★★★★★ 5/5
GoogleVery friendly, answered all our questions .... and we had many! Excellent service.
KATHARINE · 11 October 2024 · Fenn Wright Manningtree
Agent replied · 13 June 2024
Hi Katharine, thanks for your review, which has been passed to the team at Manningtree, Stella.
★★★★★ 5/5
GoogleI've had lots of experiences with letting agents over the years, this is really one of the only positive ones - responsive, respectful, and happy to help. What more could you ask for?
Samuel · 11 October 2024 · Fenn Wright Manningtree
Agent replied · 13 June 2024
Hi Samuel, many thanks for your lovely review which has been passed to our property management team, Stella.
★★★★★ 2/5
GoogleHave experienced Fenn Wright as both a buyer and a seller. The valuation given was £50K under what was achieved with another estate agent (multiple offers). As a buyer I called to book a viewing, I called twice on a Thursday and had no answer. Emailed on the Thursday and it was replied to on Friday afternoon saying they couldn't make the time I requested and could I do another time. I said the times I was free that week and I never heard from them despite chasing it up. The said house is still on the market now.
T · 11 October 2024 · Fenn Wright Manningtree
★★★★★ 5/5
GoogleReally quick and amazing service from Mel at Fenn Wright yesterday, helping to resolve an urgent problem at my rented house. My water pipe burst under the sink and water was flooding into my kitchen. Mel and the team arranged an emergency plumber to be with me in just 25 mins. Thank you so much for your help and great communication throughout. Really appreciate it!
Anna · 11 October 2024 · Fenn Wright Manningtree
Agent replied · 27 August 2024
Hi Anna, many thanks for the review which has been passed to Mel and the property management team. Glad to hear everything got sorted for you so promptly! Stella
★★★★★ 5/5
GoogleFenn Wright were exceptional with the processing of our house purchase! Georgia and Eve from the Witham branch were absolutely unparalleled in their attention to detail, courtesy and hard-work and really should be at the absolute forefront of this business. Customer service in the UK has really taken a plunge in recent years, but it is solely as a result of Georgia and Eve's hard work that I have not given up on it yet! Give these girls a raise or some sort of holiday on the company... They were OUTSTANDING! Highly recommend to everyone and have recommended to all of my friends and family!
Josh · 25 September 2024 · Fenn Wright Witham
Agent replied · 23 October 2024
Hi Josh, thank you so much for your brilliant feedback which has been passed on to Georgia, Eve and the team. Thanks, Caroline
★★★★★ 5/5
GoogleCannot thank the team at Fenn Wright Witham enough for their outstanding support and service! Eve was absolutely outstanding and I feel went above and beyond to keep me updated and push the chain along and I am certain it would have taken longer without her involvement. I proactively received updates from several other members of the team too.
Wholeheartedly recommend Fenn Wright Witham
Sarah · 23 September 2024 · Fenn Wright Witham
Agent replied · 23 October 2024
Hi Sarah, thank you for your wonderful feedback which has been passed on to David, Eve and the team. Thank you, Caroline
★★★★★ 5/5
GoogleSteve was absolutely fantastic from start to finish, the communication was by far the best we have ever received from an estate agent, working hours out of his schedule and 100% played a big part in us completing. Thank you Steve your effort was much appreciated and was very grateful for all your hard work.
Kirsty & David
Kirsty · 23 September 2024 · Fenn Wright Chelmsford
Agent replied · 23 October 2024
Thank you Kirsty - pleased to hear all went smoothly!
★★★★★ 5/5
GoogleFenn Wright have always been really helpful with any problems we have had, extremely prompt and always follow up any concerns raised. They have been our lettings managers for 2 years and never disappointed. Thank you to them all especially Mel!
Olivia · 20 September 2024 · Fenn Wright Colchester
Agent replied · 23 October 2024
Hi Olivia, thank you for your lovely feedback which has been passed on to Mel and the team. Thank you, Caroline
★★★★★ 5/5
Googlevery good experience from Phil
Jani · 21 August 2024 · Fenn Wright Colchester
Agent replied · 24 August 2024
Hi Jani, thanks for your feedback which has been passed on to Phil and the team. Thanks, Caroline
★★★★★ 5/5
GoogleWords alone can not described how smooth and effortless Regan Taunton at Fenn Wright handle the property that I got, he is a star with a difference, I will definitely recommend you to all, for the excellent professional service and super great communications you exhibited.
Many thanks to you
Dickson · 25 July 2024 · Fenn Wright Witham
Agent replied · 23 October 2024
Hi Dickson, thank you for your fantastic review which has been passed to Regan. Thanks again, Stella
★★★★★ 5/5
GoogleA huge thank you to Phil at Fenn Wright for making our first home purchase so easy and straight forward. The process was really smooth from start to finish and I cannot fault their service. Highly recommend! 5*
Emily · 30 June 2024 · Fenn Wright Colchester
Agent replied · 24 August 2024
Hi Emily, many thanks for your lovely review which has been passed to Phil and the team at Colchester, Stella.
★★★★★ 5/5
GoogleI have been a tenant under Fenn Wright for more than four years. The service is fantastic! Very professional, and the communication is always smooth and straightforward. I recently had a problem with my kitchen door and a linking pipe; as I contacted Fenn write, immediate action was taken. I would definitely recommend 💯. Thank you Sarah Minter!
Joy · 30 June 2024 · Fenn Wright Colchester
Agent replied · 24 August 2024
Hi Joy, many thanks for your fantastic review which has been passed to our property management team, Stella.
★★★★★ 5/5
GoogleHad a great experience renting through Fenn Wright over the last 2 years. All staff have been great, specifically Mel Rowlands who has helped us recently with our rental.
AnnaMarie · 18 June 2024 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi Anna Marie, many thanks for your review which has been passed to Mel and the property management team. Thank you, Stella
★★★★★ 5/5
GoogleAfter a bad experience with another agent, Phil at Fenn Wright was recommended by a friend. We were very honest and upfront with our situation but Phil was very honest and upfront with our expectations.
As soon as we went live with our house sale we had realistic people over with a view to buying our house! 8 days in and we had a sale!
We had our hearts set on a house we had seen for sale for sometime and Phil gave good honest guidelines. We followed his advice and the sellers accepted our offer!
Absolutely amazing customer service!
I absolutely can’t recommend Phil at Fenn Wright more!
Hannah · 26 May 2024 · Fenn Wright Colchester
Agent replied · 13 June 2024
Hi Hannah, many thanks for your fantastic review which has been passed to Phil. We hope are you very happy in your new home, Stella.
★★★★★ 5/5
GoogleWe had a lovely experience with Fenn Wright! Everyone we came across from the beginning of appointment for the house viewing being set up until we had our offer accepted had been lovely and so so kind (Joanne, Luke, Phil, Faye). They all took the time to really understand what we wanted in a property, patient with us and really worked hard to make sure our needs are met. Thank you for your first class service!
Christy · 26 May 2024 · Fenn Wright Colchester
Agent replied · 24 August 2024
Hi Christy, many thanks for your lovely feedback which has been passed to all the team at Colchester. Thank you, Stella
★★★★★ 5/5
GoogleThank you Chloe Barry for the work that you have done with regard to my Brother's house at The Chase, 9 High Street, Kelvedon regarding the sale and dealing with admin matters relating to cleaners, house clearance and other queries, etc, etc and do appreciate the attention that you have given which makes it much easier to deal with in particular when we live in Norfolk.
Many thanks Chloe
David · 22 May 2024 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi David, many thanks for the fantastic feedback which has been passed to Chloe. Thank you, Stella
★★★★★ 5/5
GoogleFenn Wright have been great from the beginning to end, from my initial meeting with David to value my house and take pictures etc and especially Chloe Barry, our sales progressor! Chloe rang us regularly with updates and was happy to raise and questions we had with the people we were buying from. FW also dealt with our next purchase so they had a mountain of contact with all of us! We’ve been very happy with the process and wouldn’t hesitate to use Fenn Wright again - although hopefully not for a very long time as we have found our dream home!!
Jo · 22 May 2024 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi Jo, thank you for your fantastic feedback which has been passed to David, Chloe and the team at Witham. We hope you are very happy in your dream home! Stella
★★★★★ 5/5
GoogleJust to say that I highly recommend Sarah Vincent at Fenn Wright, who is always helpful, thorough and quick to respond to any issues - very pleasant and professional!
Claire · 18 May 2024 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Claire, many thanks for your feedback which has been passed to Sarah. Stella.
★★★★★ 2/5
GoogleRating only, no written review.
Josh · 16 April 2024 · Fenn Wright Ipswich
Agent replied · 13 June 2024
Hi Josh, sorry to see your rating, I would like the opportunity to discuss this further - if you could please email Caroline Wilman - csw@fennwright.co.uk Thank you
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