Trusted Agent profile
★★★★★
1,348 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,348 reviews on three platforms, rated 4.6 out of 5 overall.
823
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
208
Reviews on Trustpilot
Business-wide
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Fenn Wright's seven offices, most reviewed first. Each has its own page.
Showing 823 reviews on Google only. Show every review
5/5
GoogleThe team of Fenn Wrights in Chelmsford have been very supportive and professional. As we came up to exchanging contacts Scott kept me informed and supported me through the process which at times were challenging. Thank you Scott and yes I will be contacting you if I need to sell any more houses.
Hi Sue, thank you for your fantastic feedback which has been passed on to Scott and the team. Thank you, Caroline
5/5
GoogleRegan S. has been a delight to work with. She deals with challenging issues effectively and carries out her work in a very professional manner. I wouldn’t hesitate to recommend her. - Kim
Hi, many thanks for your review which has been passed to Regan, Stella.
5/5
GoogleScott and Oliver have provided an excellent service in helping us sell our house, they have offered honest advice and have been great to work with. I would 100% recommend them to anyone.
Hi Nicola, many thanks for your fantastic review which has been passed to Scott, Oliver and the team at Chelmsford, Stella.
5/5
GoogleExcellent service from Fenn Wright, specially from Scott. Scott was very helpful from the beginning to the end. He is very professional and actions promptly. I'm very grateful for the service overall!
5/5
GoogleAmazing company to deal with. Always willing to answer any questions we had and they have a lot of knowledge! Chloe is absolutely amazing and kept us in the loop and always responded back to us without fail! Would highly recommend them if you want to sell 👌🏻 …
Hi Chantelle, thanks for your fantastic review which has been passed to Chloe and the team at Chelmsford, Stella.
5/5
GoogleI have been supported by Fenn Wright for many years, both through purchasing and letting properties. My contacts at both the Manningtree and Colchester office have always been helpful, efficient and most importantly professional and a pleasure to work with. I would not hesitate to recommend them.
Hi Vicki, thank you for your fantastic feedback which has been passed onto Tony and our lettings team. Thank you, Caroline
5/5
GoogleVery happy with customer service of Fenn wright team especially to Jake who sorted out the problemes we faced as new tannents.thank you so much to Jake and whole team of Fenn wright
Hi Anjana, many thanks for your review which has been passed to Jake and the rest of the team, Stella
5/5
GoogleI have dealt with Sarah Minter, Property Manager, over a number of years and she has always been extremely helpful, patient, polite and efficient. A real asset to the firm!
Hi Rebecca, many thanks for your fantastic review which has been passed to Sarah, Stella.
5/5
GoogleWe had a serious issue at a rental property recently, which was brilliantly and professionally dealt with by Mel Rowlands. She has been calm, given us detailed information and been very efficient.
Hi Philip, many thanks for the review which has been passed to Mel and the property management team, Stella.
5/5
GoogleWe are letting our house out to move to Spain and throughout the process,Sonia has been a constant help. If she can't answer a question herself,she will make sure she finds someone who does and always does this in a polite friendly manner. Sonia is a very positive and excellent member of the Fenn Wright team!
Hi Adele, many thanks for your fantastic review which has been passed to Sonia and the property management team. Thank you, Stella
5/5
GoogleI am a landlord with a small rental business and we use Fenn Wright exclusively and have done for many years. Their market knowledge and professional services are excellent.
Hi Roger, many thanks for your excellent feedback which has been passed to our property management team. Thanks again, Stella
5/5
GoogleSarah and all her colleagues at Fenn Wright have managed my properties to let extremely efficiently for some years. I highly recommend the full management service; their knowledgeable responses to requirements are calm, cheerful and immediate.
Hi Penelope, many thanks for you fantastic feedback which has been passed to Sarah and the property lettings team. Stella
5/5
GooglePhil sold our house in 2 weeks and found our new house in 3 weeks. Very professional and very good at his job. Would highly recommend him and Fenwrights in general. Top class service
Hi Rob, many thanks for your review which has been passed to Phil, Stella.
5/5
GoogleHelen was very helpful in progressing the purchase of our new property as a FTB. We had a few things that cropped up towards the end of the process but Helen ensured to keep us updated sometimes even on her day off and late in the evenings. Thank you for your help
Hi Ruby, thank you for your great feedback which has been passed on to Helen and the team. Thanks, Caroline
5/5
GoogleAfter my father passed away, we sold the family home with Fenn Wright in Manningtree. With the whole family living overseas the team at Fenn Wright handled the sale with ease, from the initial valuation through to the completion, they had our back. We were very impressed with the communication from Helen in the Manningtree office, she managed to wrangle all of us, buyer, seller and the solicitors to get the right outcome
Hi Titus, thank you for your valuable feedback which has been passed on to Tony, Helen and the team. Thank you, Caroline
5/5
GoogleSuper friendly and efficient valuation service from Tony Cathro at Fenn Wright Manningtree. Thank you Tony!
Hello thank you for your great review which has been passed on to Tony and the team. Thanks, Caroline
2/5
GoogleHave experienced Fenn Wright as both a buyer and a seller. The valuation given was £50K under what was achieved with another estate agent (multiple offers). As a buyer I called to book a viewing, I called twice on a Thursday and had no answer. Emailed on the Thursday and it was replied to on Friday afternoon saying they couldn't make the time I requested and could I do another time. I said the times I was free that week and I never heard from them despite chasing it up. The said house is still on the market now.
5/5
GoogleReally quick and amazing service from Mel at Fenn Wright yesterday, helping to resolve an urgent problem at my rented house. My water pipe burst under the sink and water was flooding into my kitchen. Mel and the team arranged an emergency plumber to be with me in just 25 mins. Thank you so much for your help and great communication throughout. Really appreciate it!
Hi Anna, many thanks for the review which has been passed to Mel and the property management team. Glad to hear everything got sorted for you so promptly! Stella
5/5
GoogleCouldn't recommend more! We dealt with John, Steve and Kaleigh at the Brantham Heights site and they were all amazing from start to finish. Very informative and just overall lovely people offering great service.
Hi Kristi, many thanks for your review which has been passed to the team at Brantham Heights, Stella.
5/5
GoogleFive stars say no more, thankyou Tony.
Thank you
5/5
GoogleMel has been so lovely and helpful whilst I was renting in manningtree! Very good communication and really understanding. Thanks for all your help x
Hi Poppy, many thanks for your review which has been passed to Mel and the property management team, Stella.
5/5
GoogleFenn Wright have recently sold a property for me and I would wholeheartedly recommend them. They have a real understanding of the market and provide sensible, helpful advice. They handled the sales process extremely efficiently and were very responsive throughout. They were a pleasure to deal with.
Hi Simon, many thanks for your fantastic review which has been passed to our team at Manningtree. Thank you, Stella
5/5
GoogleJust sold and bought through Fenn wright Manningtree. Always found everyone in the team to be really friendly and approachable. Sale/purchase was frustrating at times due to being in a chain and slow solicitors etc…, I’m not sure we could have done it without Helen’s persistent chasing which I’m very grateful for!
Hi Jenna, thank you for your fantastic feedback which has been passed on to the team. Thanks, Caroline
1/5
GoogleEmily was the only decent person that I dealt with during an issue when we were leaving our rented property with Fennwright. Everyone else avoided responsibility and made things unnecessarily frustrating. For anyone reading this, Fennwright agents don’t make notes when you call, so if you have an issue, it’s a good idea to record your calls.
I am sorry to read your comments and would welcome the opportunity to discuss this matter with you further, please contact Miranda Sandison, Managing Partner, miranda.sandison@fennwright.co.uk
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.
The seven Fenn Wright offices, by town:
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