5/5
They have been very helpful and friendly

Trusted Agent profile
★★★★★
1,365 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,365 reviews on three platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
209
Reviews on Trustpilot
Business-wide
Fenn Wright's seven offices, most reviewed first. Each has its own page.
Showing 839 reviews on Google only. Show every review
5/5
They have been very helpful and friendly
5/5
Excellent friendly service, nothing was too much trouble would highly recommend.
5/5
Excellent service from initial enquiry through to letting my property - very professional and prompt
5/5
Very impressed with the level of service we received. Staff were helpful, friendly and very professional. Highly recommend
5/5
Fenn Wright were excellent. Couldn't have asked for a more professional service from start to finish.
5/5
Great experience renting from Fen Wright, Mel Holmes was very helpful and I am very happy with the service provided.
5/5
Excellent service from Karl and lettings team. As a landlord I was kept fully informed at all times and they were extremely efficient. Would definitely recommend. Thank you
5/5
They are a good agency, good people with a lot of interest to give you all the support you need. Had a nice experience when we rent our house
5/5
Very approachable and friendly team with clearly defined communication between myself, the Fenn Wright team and my solicitor was exemplary. I would recommend them wholeheartedly.
5/5
The staff are excellent and brilliant with communication at every step from viewing to finalising. A pleasure to deal with especially Paula and Kirsty. Big thank you to them both. Would highly recommend them to anyone who is looking to purchase.
5/5
If you intend letting you property, I cannot recommend these people more highly. An incredibly professional service delivered by a totally dedicated team of people, who actually care for their clients and their profession. 100% deliver to promise. What more could you ask for?? Absolutely first class.
5/5
I am very pleased with the service I received from Fenn Wright, both as a rental agent and as a sales agent. I always got the information, help and support I needed as a landlord and property seller. My property sold very quickly and the process was relatively smooth. Many thanks for all your help.
5/5
Finding my first property was so easy with John Barker of Fenn Wrights. He took the time to find out exactly what I wanted, and came up with the perfect place. Within 24 hours the deal was done. Couldn't be more pleased with the service and professionalism. Can't recommend highly enough. Thanks Jon
5/5
We have dealt with Jon Barker over the past 4 years as first and now 2nd property landlords. He gave excellent advice at all stages of the purchase process taking the time to listen to and understand our requirements. His colleagues giving weekly updates on the process. Jon goes above and beyond the expected level of customer service even visiting a property with us on which we asked for his advice regarding the suitability for the rental market even thought this was not a Fenn Wright sale. The property we decided upon was purchased via Fenn Wright with tenants in situ. We would highly recommend Jon and his Colchester team.
5/5
Excellent service from fenn Wright The whole move went very smoothly from beginning to end. We were full informed every step of the way and the service provided was excellent. Fenn Wright go that extra step, doing all the viewings and answering any questions honestly, any queries were answered quickly . This was brilliant and took all the worry away from my elderly mother and helped us immensely. I don't like agents that fob you off aren't honest with you. James and Kirsty went that extra mile . I would strongly recommend them if you are moving home.
5/5
We purchased a house through Fenn Wright Colchester, and the service was faultless. We were called weekly with updates on the chain and they went above and beyond to ensure that we felt looked after from start to finish. A service that was both professional and personable - we would highly recommend Fenn Wright as an estate agency for anyone selling or purchasing a property. In particular one member of staff, Kirsty, was absolutely brilliant, always there to help and nothing was too much trouble.
1/5
To all landlords avoid! None paying tents and no use dealing with it 👎 …
5/5
Excellent service. Very prompt responses and organisation of repairs in our rented property. No complaints.
1/5
Fenn Wright advised a tenant there is a parking space right opposite my double garage door 🤔 make your own mind up as to their motivation for income ..cos I struggle to get out of my garage ..but they got their let ....in law that is a private nuisance and i will be pursuing my case .. …
Hi John, we have seen your comment above and would like the opportunity to look into this. Please can you contact our Lettings department at the Manningtree office on 01206 397 222, thank you.
5/5
I have had many years experience of Fenn Wright Letting Agents and found them to be thoroughly professional and helpful...a friendly and personal service especially Paul Degville.
5/5
I believe the agent who helped us find a place in Manningtree was called Paul and he was absolutely brilliant. He wasn't pushy, he didn't rush us when we went to view the place. As a matter of fact, he actually let us go and view the place on our own, which was a lot more comfortable - less pressure. Also, he adapted our needs and met our expectations.
5/5
Fenn Wright have recently sold my property and the service they have given has been first class from start to finish. The team at Manningtree are all efficient, professional and friendly and nothing is too much trouble. I would recommend them to anyone seeking to sell their property.
5/5
We sold and purchased using Fenn Wright Manningtree and I cannot recommend this estate agency highly enough. We were kept informed at all times, updated on progress and advised accordingly as and when different situations occurred (as they do in the buying and selling process). Nothing was too much trouble and we were made to feel like every call and enquiry were welcome, and explanations of processes given at each stage as and when required. We encountered one or two issues with our seller's estate agent (another company in the village) which eventually began to impact on the entire process; Fenn Wright advised us accordingly and we were able to resolve their issues (even though it was not Fenn Wright's responsibility to do so!). They did everything they could to meet a deadline we had in mind, and I am delighted to say we exchanged and completed very quickly once ready. We have continued to seek their advice and guidance with regards to future purchases since we envisage another move in a few years, they have been happy to advise accordingly and remain friendly and approachable beyond our relationship with the purchase and sale. I have no hesitation recommending Tony and his team at Fenn Wright Manningtree.
5/5
Fenn Wright have recently sold my property and the service they have given has been first class from start to finish. The team at Manningtree are all efficient, professional and friendly and nothing is too much trouble. I would recommend them to anyone seeking to sell their property.
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Fenn Wright is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Colchester has the most, with 505 reviews rated 4.5 out of 5, followed by Sudbury with 449.
The seven Fenn Wright offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.