4/5
GoogleRating only, no written review.
Trusted Agent profile
Fenn Wright estate agents in Colchester, Sudbury, Ipswich and 4 more
★★★★★
1,365 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,365 reviews on three platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
209
Reviews on Trustpilot
Business-wide
Our offices
Fenn Wright's seven offices, most reviewed first. Each has its own page.
- Fenn Wright Colchester146 High Street, CO1 1PW505 reviews · 160 on Google (4.2)24 in the last 90 days
- Fenn Wright Sudbury26 Market Hill, CO10 2EN449 reviews · 138 on Google (4.8)25 in the last 90 days
- Fenn Wright Ipswich1 Butter Market, IP1 1BA377 reviews · 154 on Google (4.3)25 in the last 90 days
- Fenn Wright Witham64, Newland Street, CM8 1AH373 reviews · 126 on Google (4.8)25 in the last 90 days
- Fenn Wright Chelmsford20, Duke Street, CM1 1HL358 reviews · 142 on Google (4.7)22 in the last 90 days
- Fenn Wright Manningtree2 Station Road, CO11 1AA291 reviews · 80 on Google (4.6)22 in the last 90 days
- Fenn Wright Lawford2 Station Rd Manningtree, CO11 1AA289 reviews · 80 on Google (4.6)22 in the last 90 days
Reviews on Google
Showing 839 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleEasy to navigate site
5/5
GoogleJust wanted to say thanks to Callum for his assistance. Really knowledgeable and helpful.
Agent replied · 13 June 2024
Hi Rob, thank you for your lovely feedback which has been passed on to Callum and the team. Thank you, Caroline
5/5
GoogleVery good and friendly service from the letting maintenance team. Maintenance and repairs have been carried out by competent workers, job well done!
Agent replied · 13 June 2024
Hi Mueller, thank you for your great review which has been passed onto our property management team. Thank you, Caroline
5/5
GooglePunctual and professional, knowledgeable, honest and friendly, and always willing to go the extra mile to help. Would certainly recommend them to anyone, whether they were looking to buy or to sell.
Agent replied · 13 June 2024
Hello John, thank you for your fantastic review which has been passed on to the team. Thank you, Caroline
5/5
GoogleGreat work done on my recent purchase from Josh lea. Great communication and a pleasure to deal with. Looking forward to many more deals.
Agent replied · 13 June 2024
Hi Hayden, thank you for your great feedback which has been passed to Josh and the team in Ipswich. Thank you, Caroline
1/5
GoogleAfter two weeks of waiting and several absurd demands on documents they declined my uk tenant because I had no proof of my wife's income, she sometimes works cleaning houses and gets cash in hand, they knew that only me being responsible for payments of rent and bills because my annual income is more than 30 times the monthly rent of the property. be careful, they will always ask for impossible documents and references to get your money!
Agent replied · 13 June 2024
Hi Romelio, I am sorry to read your comments and would welcome the opportunity to discuss this in more detail if you would like to contact Joseph Hall, Partner & Head of Lettings on jth@fennwright.co.uk.
1/5
GoogleI am a client with current contract, very dissatisfied. I have a problem with the apartment, we have not had water in the shower for over a month. Christmas Eve the problem got worse, we ran out of water in the toilets, the bathroom sink, the shower, we have no bath water, we have no water for washing. We spent Christmas in this situation. We have water only in the kitchen sink, cold water, we have no hot water. Here lives a family of four, two adults and two small children. We are showering at the neighbors house a few days a week. The real estate company does not give us a date for the problem to be resolved. We said the landlord will be the one to solve, but his plumber is on vacation. Outraged, angry at this depressing situation we are going through, me, husband and children.
Agent replied · 13 June 2024
Hi Karla, I am sorry to read your comments and would welcome the opportunity to discuss this in more detail if you would like to contact Joseph Hall, Partner & Head of Lettings on jth@fennwright.co.uk
5/5
GoogleJosh at the Ipswich branch has supported us through the process of selling my mother in law's apartment. I cannot recommend him and Fenn Wright enough. Thank you.
Agent replied · 13 June 2024
Hi Mark, thank you for your fantastic review which has been passed to Josh and the team. Thank you, Caroline
5/5
GoogleCallum was very professional, responsive and helpful. The idea of having a Progress Chaser (Oliver) call me weekly once the sale was agreed worked very well, as any hitches could be overcome quickly. I'd recommend Callum to anyone selling a house. Dave
Agent replied · 13 June 2024
Hi Dave, thank you for your great review which has been passed on to Callum, Oliver and the team! Thank you, Caroline
5/5
GoogleShannon was fantastic on my recent house purchase - she has a calm, knowledgable, unflappable style which is reassuring during what is quite a complex process. Would highly recommend Fenn Wright for thorough and professional service.
Agent replied · 13 June 2024
Hi Jenny, thank you for your wonderful feedback which has been passed to Shannon and the team. Thank you, Caroline
5/5
Googlerecently sold and purchased through Fenn Wright. Both Sean and Jason are assets to the company - very helpful, and not just interested in their commission, but actually care about what me and my family were going through, and were happy to …
5/5
GoogleI had a very positive experience with fenn Wright. Callum in particular was helpful and knowledgeable. It was especially important that fenn Wright took over all viewings and even did the final meter readings as we were selling my late father's property and I just didn't want to be at the property any more. I can't thank them enough for the extra support that they gave.
Agent replied · 13 June 2024
Hi Wendy, thank you for your lovely feedback which has been passed on to Callum and the team. Thank you, Caroline
5/5
GoogleWe asked Fenn Wright to sell our house after being unsuccessful with another local agent. They were very helpful and professional and found us a buyer quickly and we've now moved into our new house with their able assistance.
Agent replied · 13 June 2024
Hi John, thank you for your fantastic feedback which has been passed on to the Ipswich team. Thank you, Caroline
5/5
GoogleFenn Wright and in particular, Callum, have been absolutely first class. They helped us sell our family home following an acrimonious divorce and Callum helped navigate the process and get the sale over the line. I would have no hesitation recommending them and they will be my 'go to' agent for future transactions. Excellent service.
Agent replied · 13 June 2024
Hi Bryan, thank you for your wonderful review which has been passed on to Callum and the team. I am glad we we were able to help, thank you, Caroline
5/5
GoogleFantastic customer service!
5/5
GoogleVery professional service made buying our dream home easy
5/5
GoogleA Great Service from start to Finish. I would recommend Fenn Wright
5/5
GoogleVery helpful throughout. Regular updates and always able to answer any questions I had. Many thanks to Martina for all your help. Dan
5/5
GoogleStaff were professional and helpful in the months it's taken to sell the house. We appreciated the regular updates and the support during the difficult times
5/5
GoogleExcellent service from the Witham branch, we dealt with Matt Steane who always promptly answered any queries we had. This all made our first time buying experience an easy one.
5/5
GoogleMy daughter sold her house through Fenn Wright Witham and said you were very professional, David the boss there was helpful and kept her up to date. Thanks, Steve
5/5
GoogleWe had a great experience from start to finish with Fenn Wright. They were in contact regularly, reacted to any queries we had with urgency and were polite and professional throughout.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Fenn Wright is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Lettings
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Fenn Wright
Which Fenn Wright office has the most reviews?
Colchester has the most, with 505 reviews rated 4.5 out of 5, followed by Sudbury with 449.
Where are the Fenn Wright offices?
The seven Fenn Wright offices, by town:
- Chelmsford: 20, Duke Street, Chelmsford, CM1 1HL
- Colchester: 146 High Street, Colchester, CO1 1PW
- Ipswich: 1 Butter Market, Ipswich, IP1 1BA
- Lawford: 2 Station Rd Manningtree, Lawford, CO11 1AA
- Manningtree: 2 Station Road, Manningtree, CO11 1AA
- Sudbury: 26 Market Hill, Sudbury, CO10 2EN
- Witham: 64, Newland Street, Witham, CM8 1AH
Has Fenn Wright won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.
